Table Of Contents
Cisco ICS 7750 Documentation Roadmap for Release 2.2.0
Updated for Release 2.2.0—March 27, 2002
The Cisco Integrated Communications System (ICS) 7750 is an integrated communications platform designed to enable easy, rapid deployment and management of key data and converged voice/data applications and services, including IP telephony, content delivery networking, and multiservice routing.
This document is intended to help you quickly locate the information that you need to understand, design networks for, install, configure, and maintain the Cisco ICS 7750.
Understanding the Cisco ICS 7750
The Cisco ICS 7750 has all the elements needed to deliver data, voice, and video in a single chassis—multiservice router/voice gateway cards based on Cisco IOS software, application server cards running core voice applications, call processing software, web-based system management software, and a data switching interface card for connectivity to Ethernet switches.
The following information is available:
•Introduction to the Cisco ICS 7750—Briefly describes the product and its role in IP telephony networks.
•Cisco ICS 7750 Overview (requires the Macromedia Flash plug-in)—A multimedia demonstration that shows typical uses of the Cisco ICS 7750.
•Cisco ICS 7750 Data Sheet—Describes product functionality and features.
Hardware Features and Technical Specifications
The following hardware feature descriptions and technical specifications are available in the
Cisco ICS 7750 System Description:
The following software feature descriptions are available in the Cisco ICS 7750 System Description:
Designing IP Telephony Networks Featuring the Cisco ICS 7750
The Cisco ICS 7750 is designed to be installed as a Cisco AVVID (Architecture for Voice, Video and Integrated Data) solution. Cisco AVVID brings to multiservice networking a standards-based, open-systems architecture for converged networking.
The following information is available:
•Evaluating and documenting the existing data infrastructure—Tells how to evaluate your current network capacity and plan for the deployment of an IP telephony network.
•Preparing for Cisco ICS 7750 installation—Provides information about safety precautions, site requirements (such as placement recommendations, cooling requirements, and cabling guidelines), and required tools and equipment.
•Building a branch office—Describes design issues when building an IP telephony network with up to 100 users.
•Dial plan configurations—Describes design considerations for building dial plans with Cisco CallManager.
•E911 and 911 emergency services—Provides guidelines for how to handle emergency calls over an IP telephony network.
•System power consumption—Provides information about Cisco ICS 7750 power requirements under various loads.
•Codec and digital signaling processor (DSP) and considerations. You might need to consider issues such as the following when installing packet voice/data modules (PVDMs) and choosing codec configurations on ASIs and MRPs:
•Migrating to an IP telephony network—Describes scenarios that you might encounter when migrating from a network with telephony components (such as PBXs and key systems) to an IP telephony network.
Installing Cisco ICS 7750 Hardware Components
The following information about product installation is available:
Mounting and Grounding the System
•Mounting the Cisco ICS 7750—Tells how to install the cable management bracket and how to mount the system on a desktop or in an equipment rack.
•Grounding the Cisco ICS 7750—Tells how to ground the system in various configurations.
Connecting ASI and MRP Ports
•Connecting FXS VICs—Tells how to use a standard RJ-11 telephone cable to connect Foreign Exchange Station (FXS) ports on an ASI 81, ASI 160, or MRP to analog telephones or fax machines.
•Connecting FXO VICs—Tells how to use a standard RJ-11 telephone cable to connect Foreign Exchange Office (FXO) ports on an ASI 81 or MRP to the PSTN or to a PBX.
•Connecting E&M VICs—Tells how to use a straight-through RJ-48C-to-RJ-48C cable to connect Ear and Mouth (E&M) ports on an ASI 81 or MRP to the PSTN or to a PBX.
•Connecting analog DID VICs—Tells how to use a standard RJ-11 telephone cable to connect analog Direct Inward Dial (DID) ports on an ASI 81 or MRP to the PSTN or to a PBX.
•Connecting ISDN BRI NT/TE VICs—Tells how to use a straight-through RJ-48C-to-RJ-48C cable (NT interface) or an RJ-48C-to-RJ-48C crossover cable (TE interface) to connect ISDN ports on an ASI 81 or MRP to an ISDN network.
•Connecting ISDN BRI WICs—Tells how to use a straight-through RJ-48C-to-RJ-48C cable to connect ISDN BRI WICs to an NT1 (S/T interface) or to an ISDN network (U interface).
•Connecting T1/E1 VWICs—Tells how to use a straight-through RJ-48C-to-RJ-48C cable to connect multiflex T1 or E1 ports on an ASI 81 or MRP to a T1 or E1 wall jack.
•Connecting serial WICs—Tells how to use the appropriate serial cable to connect serial WICs to the WAN.
•Connecting DSU/CSU WICs—Tells how to use a straight-through RJ-48S-to-RJ-48S cable (56/64-kbps) or an RJ-48C-to-RJ-48C cable (T1/FT1) to connect DSU/CSU WICs to the appropriate wall jack.
Connecting SAP Ports
•Connecting the SAP console port—Tells how to use an EIA/TIA-232 rollover cable and a RJ-45-to-DB-9 adapter or a RJ-45-to-DB-25 adapter to connect a monitor or a modem to the console port. See also Configuring the System for Remote System Manager Dial-Up.
•Connecting the SAP COM ports:
–Connecting a legacy voice mail system—Tells how to connect an SMDI-compliant legacy voice mail system (such as the Octel 250) to the SAP COM1 or COM2 port. See also Configuring the System for Voice Mail.
Connecting Peripherals to the SPE
•Using peripherals with SPE 310s—Describes known issues and best practices for connecting a CD-ROM drive, monitor, keyboard, mouse, and hub to SPE 310s.
•Attaching the CD-ROM drive tray—Tells how to attach the CD-ROM drive tray to the chassis.
•Installing the CD-ROM drive—Tells how to connect the CD-ROM drive to one of the USB ports on the SPE.
•Connecting a monitor, keyboard, and mouse—Tells how to connect these devices to the SPE.
Connecting Cisco IP Phones and Other Devices to the Cisco ICS 7750
•Connecting devices to Catalyst switches—Tells how to make the physical connections between these devices.
•Connecting Cisco IP phones—Describes Quality of Service (QoS) issues that you need to consider when connecting Cisco IP phones.
Connecting Power to and Turning on the System
–Power supply usage guidelines—Provides guidelines on how to use power supply modules (in the chassis), along with a UPS and one or more RPS 300s. See also Power and Grounding Requirements, Power Supply Configurations and System Power Consumption.
–Recommended power configuration (two switches)—Provides an illustration and a procedure showing how to connect components in a system configuration that includes two Catalyst 3524-PWR XL switches, two chassis power supply modules, a UPS, and an RPS 300.
–Recommended power configuration (five switches)—Provides an illustration showing how to connect components in a system configuration that includes five Catalyst 3524-PWR XL switches, two chassis power supply modules, two UPSs, an RPS 300, and three dedicated wall outlets.
•Turning on the system—Tells how to power on the system.
Installing and Configuring Cisco ICS 7750 Software Applications
The following information about software installation and initial configuration is available:
Completing Initial Software Configuration
•Configuring a PC for initial configuration—Tells how to configure the PC IP address so that you can run the ICSConfig program.
•Connecting the PC to the SSP—Tells how to use an Ethernet cable to connect a PC to one of the SSP Ethernet ports. Do not connect the SSP to the LAN until ICSConfig is complete—see Connecting to the LAN.
•Running ICSconfig—Tells how to input system parameters and complete initial software configuration.
•Reconfiguring the PC—Tells how to change the PC IP address to its original setting.
Setting the System Date and Time
•Setting the date and time on SPE cards—Tells how to use Terminal Services Client to configure the date and time through the Control Panel on SPE cards.
•Setting the date and time on SSP and MRP cards—Tells how to open a terminal emulation session and configure the date and time SSP and MRP cards by entering IOS commands.
Upgrading to System Software Release 2.2.0
•Upgrading to Release 2.2.0—Tells how to upgrade from release 2.1.0 to 2.2.0.
Installing Cisco CallManager 3.1(x)
•Installing Cisco CallManager—Tells how to install Cisco CallManager on an SPE.
•Installing Cisco CallManager Extended Services—Tells how to install Cisco CallManager Extended Services, making available extension mobility functionality on Cisco IP phones connected to the Cisco ICS 7750. See also Configuring Cisco CallManager Extended Services.
Configuring Cisco CallManager 3.1(x)
•System Configuration overview—Summarizes system configuration tasks, such as configuring system-level settings (such as CallManager groups and device pools), designing and configuring a dial plan, and configuring system-wide features (such as call park and call pickup).
•Configuring Cisco IP phones—Tells how to use the Cisco CallManager auto-registration feature to automatically assign directory numbers to Cisco IP phones, or how to manually configure Cisco IP phones and Cisco IP Conference Stations by entering commands on them.
•Cisco CallManager Administration Guide—Tells how to configure Cisco CallManager 3.1(2).
Upgrading to Cisco CallManager 3.2(1) (Optional)
•Release Notes for Cisco CallManager 3.2(1) on the Cisco ICS 7750—Tells how to download and install a system software patch and Microsoft SQL Server Service Pack 3, both of which must be installed before upgrading to Cisco CallManager 3.2(1) on SPEs.
•Upgrading Cisco CallManager 3.2(1)—Provides upgrade instructions for all platforms that support Cisco CallManager.
Configuring Interfaces with Cisco IOS
•Configuring SSP Ethernet interfaces—Tells how to set up the SSP Ethernet ports on the SSP.
•Configuring ASI or MRP interfaces for LAN access—Tells how to configure a VIC or VWIC interface for connection to the LAN (using Fast Ethernet).
•Configuring ASI or MRP interfaces for WAN access—Tells how to configure a WIC or VWIC interface for connection to the WAN (using a serial, ISDN BRI, T1, fractional T1, E1, or fractional E1 connection).
•Configuring ASI or MRP analog voice interfaces—Tells how to configure FXO, FXS, and E&M interfaces for connection to analog devices or to a PBX or the PSTN.
•Configuring ASI or MRP ISDN interfaces—Tells how to configure ISDN BRI and PRI.
•Configuring ASI or MRP interfaces for analog MGCP—Tells how to use MGCP on voice interfaces to enable Cisco CallManager administration and redundant call agent features on these interfaces.
Installing Cisco Unity Voice Mail 3.0(1) (Optional)
•Registering Cisco Unity Voice Mail—Tells how to register the software so that you receive the activation code that is needed to complete the software installation.
•Installing the system key—Tells how to install the system key driver and how to install the system key on the USB port of the target SPE (an SPE other than the SPE running System Manager).
•Configuring the SPE as a domain controller—Tells how to configure the target SPE as a domain controller.
•Installing the Microsoft Data Engine (MSDE)—Tells how to install the MSDE data store on the target SPE.
•Installing Microsoft SQL Enterprise Manager—Tells how to install Microsoft SQL Enterprise Manager on the target SPE as an MSDE troubleshooting tool.
•Upgrading Microsoft Internet Explorer (optional)—If the version of Microsoft Internet Explorer that is installed on the target SPE is not version 5.5, this section tells how to upgrade to version 5.5.
•Installing Microsoft Message Queuing—Tells how to install Microsoft Message Queuing on the target SPE as a reporting and logging management tool.
•Synchronizing the time on SPEs—Tells how to synchronize the clocks on the SPE running System Manager and the target SPE.
•Installing Internet Information Services (IIS) components—Tells how to install the NNTP Service and SMTP Service IIS components on the target SPE.
•Installing Microsoft Exchange 2000—Tells how to install the runtime version of Microsoft Exchange 2000 on the target SPE.
•Installing support software—Tells how to install software that is necessary to support Cisco Unity Voice Mail, including Symantec pcAnywhere, Adobe Acrobat Reader, Trend Micro ScanMail, and Veritas Backup Exec.
•Installing Cisco Unity Voice Mail—Tells how to install Cisco Unity Voice Mail on SPEs.
Configuring Cisco Unity Voice Mail 3.0(1) (Optional)
•System Overview—Summarizes configuration tasks, such as defining schedules, setting up phones, and setting up connections between sites.
•Integrating Cisco Unity with Cisco CallManager—Tells how to integrate Cisco Unity 3.0(1) with Cisco CallManager 3.1. See also Cisco Unity Voice Mail Integration and Customization.
•Cisco Unity System Administration Guide—Tells how to configure Cisco Unity.
•Customizing Cisco Unity Voice Mail—Tells how to set up subscriber mailboxes and configure other aspects of Cisco Unity Voice Mail.
Upgrading to Cisco Unity Voice Mail 3.1(2x) (Optional)
•Upgrading to Cisco Unity Voice Mail 3.1(2x)—Tells how to upgrade from Cisco Unity Voice Mail Release 3.0(1) to Release 3.1(2x).
Installing and Configuring Cisco Customer Response Applications 2.2(2) (Optional)
•Introducing the Cisco Customer Response Applications (CRA)—Provides introductory information about Cisco IP Interactive Voice Response (IP IVR) and Cisco IP Integrated Contact Distribution (IP ICD).
•Installation and Configuration Roadmap—Provides an overview of the steps that need to be completed for successful installation and configuration of Cisco CRA on the Cisco ICS 7750.
•Preparing to Install CRA—Describes preparations that need to be completed before installing CRA on the Cisco ICS 7750, depending on the type of installation that you choose.
•Installing CRA—Tells how to install CRA on an SPE in the Cisco ICS 7750.
•Configuring CRA—Tells how to configure CRA on the Cisco ICS 7750 through the Cisco CallManager Applications Administration interface.
Placing Calls and Making Final Connections
The following information is available about the final actions you need to take to start using your IP telephony network:
Placing Your First Call
•Making a call—Tells how to place your first call over the IP telephony network.
Connecting the System to the LAN
•Connecting to the LAN—Tells how to connect the SSP to Ethernet switches, in various configurations.
Cisco ICS 7750 System Management Tasks
The following information about operating the Cisco ICS 7750 is available:
Accessing the System
•Overview of system interfaces—Summarizes the interfaces that are available for configuring the system.
•Accessing ICSConfig—Tells how to access the browser user interface that takes an inventory of system cards and enables you to change system parameters.
•Accessing ICS System Manager—Tells how to access the browser user interface that enables you to manage and monitor system status.
•Accessing Cisco CallManager—Tells how to access the browser user interface that enables you to manage system call processing.
•Accessing the SPE Windows user interface:
–Using Terminal Services Client—Tells how to use Terminal Services Client to access the SPE Windows user interface.
–Using directly connected peripherals—Tells how to use a directly connected monitor, keyboard, and mouse to access the SPE Windows user interface.
•Accessing SPEs through Telnet—Tells how to open a Telnet session with an SPE.
•Accessing the IOS CLI on ASIs, MRPs, and the SSP through Telnet—Tells how to open a Telnet session with one of system cards that runs IOS.
•Accessing processor cards through the SAP—Tells how to access a CLI on the SAP that enables you to connect to other system cards.
Backing Up System Data
•Backing up system software data—Tells how to back up SPE registry settings, ICS System Manager database records, and IOS configuration files for ASIs and MRPs. See also Restoring Data to the SPE Running System Manager.
Software Configuration Best Practices
•Best practices for Microsoft SQL Server—Provides guidance on preventing distributed denial of service (DDoS) attacks and the intended use of Microsoft SQL Server on the Cisco ICS 7750.
•Best practices for configuring DHCP—Provides guidance on the intended use of Cisco Network Registrar (CNR) and other DHCP servers on the Cisco ICS 7750 or on other servers.
•Best practices for using the IOS CLI—Provides guidance on commands that should be entered only through ICSConfig, rather than through the IOS CLI.
•Changing the log destination—Tells how to redirect log messages to buffers or UNIX servers.
Monitoring System Performance
•Evaluating system performance with ICS System Manager—Provides information about ICS System Manager monitoring functions.
•Evaluating system performance with Cisco CallManager—Tells how to use the Admin Serviceability Tool (AST) to monitor system call processing performance.
•Evaluating system performance with Cisco IOS:
–Evaluating reachability and response times—Tells how to poll remote parts of the network to determine how long it takes so send a packet and receive a response.
–Using show commands—Provides general information about commands such as show interfaces, show version. See also the "Basic Command-Line Interface Commands" section in the "Cisco IOS User Interfaces Commands" chapter in the Cisco IOS Configuration Fundamentals Configuration Guide.
•Monitoring a UPS—Tells how to monitor an APC Smart-UPS.
Maintaining and Troubleshooting the Cisco ICS 7750
The following information about product maintenance and troubleshooting is available:
Shutting Down the System
•Shutting down the Cisco ICS 7750—Tells how to properly shut down the system chassis.
Removing and Replacing Components
•Guidelines on how to remove and replace system components—Provides general information about the removal and replacement of system components, and the hot-swapping of system processor cards.
•Removing and replacing cards and modules:
•Removing and replacing DIMMs, PVDMs, and VPN modules:
–Module summary—Provides information about the DIMMs, PVDMs and VPN module that are supported in ASIs, MRPs, and SPEs.
–Locating modules—Tells how to find the slots where DIMMs, PVDMs, and VPN modules are installed.
–Removing and installing DIMMs—Tells how to remove and install memory modules in ASIs, MRPs, and SPEs.
–Removing and installing PVDMs—Tells how to remove and install DSP modules in ASIs and MRPs.
–Installing VPN modules—Tells how to install a VPN module in an MRP.
•Verifying card installation—Tells how to use the LEDs on processor cards to determine that they are properly installed.
Configuring the System for Remote Dial-Up Access to ICS System Manager
•Installing a modem—Tells how to connect a modem to the SAP COM1 port to enable remote dial-up access to ICS System Manager.
•Configuring the modem—Tells how to configure the modem to enable remote dial-up access to ICS System Manager.
•Reimaging process and scenarios—Provides information about what happens during reimaging and describes situations that typically require reimaging.
•Preparing for SPE reimaging—Provides a list of the information that you need to have available to complete SPE reimaging.
•Reimaging the SPE—Tells how to reimage SPEs.
Restoring System Data
•Restoring system data—Tells how to restore SPE registry settings, ICS System Manager database records, and IOS configuration files for ASIs and MRPs.
•Restoring Cisco CallManager data—Tells how to restore Cisco CallManager data.
•Restoring Cisco Unity data—Tells how to use VERITAS Backup Exec to restore Cisco Unity data.
•Password recovery scenarios—Describes situations where password recovery might be required.
•Recovering ASI and MRP passwords—Tells how to reset ASIs and MRPs so that their passwords are retrieved from the SPE running System Manager.
•Recovering SSP passwords—Tells how to reset the SSP so that you can change its passwords to their original values.
Troubleshooting Hardware Problems
•Fans—Tells how to check fan speed and how to solve problems with fans.
•Power supply modules—Tells how to locate and solve problems with power supply modules.
•ASIs and MRPs:
–Hardware and interface problems—Tells how to isolate and solve problems related to ASIs, MRPs, and the interface cards installed in them.
–Boot problems—Provides general guidelines and solutions to specific instances of ASI and MRP boot problems.
–Hardware problems—Tells how to isolate problems related to the SPE hard disk.
–Boot problems—Provides a solution to be used if an SPE is not responding to BOOTP requests.
–Clock problems—Tells how to reset the time on the SPE running System Manager.
–Hardware and interface problems—Tells how to isolate and solve problems related to the SSP and its interfaces.
–Boot problems—Provides a solution to be used when a replacement SSP card does not boot properly.
Registered Cisco.com Users
If you are a registered Cisco.com user (Cisco direct customer, you can order documentation as follows:
•Printed copies of Cisco product documentation are available from the Networking Products MarketPlace at the following URL:
•Part numbers for spare documentation are available from your local account representative or by selecting the documentation product family after choosing a Price List at:
•The Documentation CD (product number DOC-CONDOCCD=) is available through the online Subscription Store at the following URL:
Nonregistered Cisco.com Users
If you are not a registered Cisco.com user, you can order printed copies of Cisco product documentation through a local account representative by calling Cisco Worldwide Sales at 800 553-NETS(6387).
Your product shipped with a Cisco Documentation CD, which is updated monthly and may be more current than the printed documentation. You can sign up to receive the monthly Documentation CD (product number DOC-CONDOCCD=) at the following URL:
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
To find the documentation for the Cisco ICS 7750 from Cisco's home page, click Technical Documents, click the drop-down arrow to view a list of choices for Voice/Telephony, and choose Cisco ICS 7750.
Copyright © 2002 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks of Cisco Systems, Inc. or its affiliates in the U.S. and certain other countries. All other brands, names, or trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word "partner" does not imply a partnership relationship between Cisco and any other company. (0011R)