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Release Notes for Cisco 819 4G LTE Integrated Services Routers

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Release Notes for Cisco 819 4G LTE M2M Gateway Integrated Services Routers

Table Of Contents

Release Notes for Cisco 819 4G LTE M2M Gateway Integrated Services Routers

Contents

Introduction

Summary of Changes Between Cisco IOS Release 15.2(4)M3 and Later

System Requirements

Memory Requirements

Hardware Supported

Software Compatibility

Platforms

Feature Set Tables

New Software Feature in Release 15.3(3)M

Software Features in Release 15.2(4)M3

Limitations and Restrictions

Caveats

Open Caveats—Release 15.3(3)M

Resolved Caveats—Release 15.2(4)M3 and Later

Related Documentation

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco 819 4G LTE M2M Gateway Integrated Services Routers


Published: October 24, 2012,
Last Updated: September 9, 2013
OL-27801-01

This Release Notes document describes the Cisco® 819G and 819HG Fourth-Generation Long-Term Evolution (4G LTE) Integrated Services Routers (ISRs). This document should be used with the documents listed in the "Related Documentation" section.

This document is updated as needed. To ensure that you have the latest version of the Release Notes document, go to http://www.cisco.com/en/US/partner/products/hw/routers/ps380/tsd_products_support_series_home.html. Choose Release and General Information > Release Notes, and locate the latest release notes pertaining to your release.

Contents

Introduction

Summary of Changes Between Cisco IOS Release 15.2(4)M3 and Later

System Requirements

Software Features in Release 15.2(4)M3

Limitations and Restrictions

Related Documentation

Obtaining Documentation and Submitting a Service Request

Introduction

In Cisco IOS Release 15.2(4)M3, the multimode 4G LTE feature is supported on the Cisco 819 ISRs. The Cisco 819HG-4G and Cisco 819G-4G routers have the Sierra Wireless multimode modem embedded in them and support 4G LTE and 3G cellular networks.

Summary of Changes Between Cisco IOS Release 15.2(4)M3 and Later

For Cisco IOS Release 15.2(4)M3 or later image, the external link recovery script is not required. Ensure that the link recovery script is removed from Flash before upgrading to Cisco IOS Release 15.2(4)M3 or later, which also contains an embedded modem link recover mechanism that eliminates the need for link recovery scripts. Ensure that the cell_recovery_vx.tcl and cel_cli_vx.tcl scripts are removed from router flash, where x stands for the script version number that is in use, for example, cell_recovery_v2.tcl and cel_cli_v2.tcl.

The Cisco IOS Release 15.2(4)M3 or later image also requires a mandatory upgrade to the latest versions of modem firmware. The new modem firmware versions contain significant modem stability enhancements. Cisco IOS Release 15.2(4)M3 or later should not be installed without upgrading the LTE eHWIC modem firmware to the appropriate 3.x release. The following are the new firmware versions supported on the LTE SKUs in Cisco IOS Release 15.2(4)M3 or later:

C819(H)G-4G-V : 3.5.10.6

C819(H)G-4G-A : 3.5.10.2

C819(H)G-4G-G : 3.5.19.4

Cisco IOS Release 15.2(4)M3 also includes an upgrade to a newer and more stable version of vendor-provided SDK Version 1.8.0 that provides support for the new modem firmware.

The modem firmware files and the associated documentation for upgrading the modems are available at the following locations:

EHWIC-4G-LTE-V : 3.5.10.6 - http://software.cisco.com/download/release.html?mdfid=284772061&flowid=40082&softwareid=284285628&release=3.5.10.6&relind=AVAILABLE&rellifecycle=&reltype=latest

EHWIC-4G-LTE-A : 3.5.10.2 - http://software.cisco.com/download/release.html?mdfid=284772058&flowid=39842&softwareid=284285628&release=3.5.10.2&relind=AVAILABLE&rellifecycle=&reltype=latest

EHWIC-4G-LTE-G : 3.5.19.4 - http://software.cisco.com/download/release.html?mdfid=284772598&flowid=39503&softwareid=284285628&release=3.5.19.4&relind=AVAILABLE&rellifecycle=&reltype=latest

System Requirements

Memory Requirements

Software Compatibility

Platforms

Feature Set Tables

Feature Set Tables

Memory Requirements

Cisco 819 4G LTE ISRs with Cisco IOS Release 15.2(4)M3 have 1 GB DRAM and 1 GB compact flash support in IDE mode (internal).

Hardware Supported

Table 1 shows the SKUs by mode, operating region, and frequency band for Cisco 819 4G LTE ISRs.

Table 1 Cisco 819 4G LTE ISR SKUs by Mode, Operating Region, and Frequency 

SKU
Mode
Operating Region
Frequency Band

C819HG-4G-V-K9

LTE—DOrA

North America

700 MHz (band 13) for LTE

800/1900 MHz for CDMA 1xRTT, 1xEVDO Rev A

C819G-4G-V-K9

LTE—DOrA

North America

700 MHz (band 13) for LTE

800/1900 MHz for CDMA 1xRTT, 1xEVDO Rev A

C819HG-4G-A-K9

LTE—HSPA+,HSPA, UMTS, EDGE and GPRS

North America

700 MHz (band 17), AWS (band 4) and
2100 MHz (band 1) for LTE

800, 850, 1900, and 2100 MHz for UMTS, HSPA+, and HSPA

850, 900, 1800 and 1900 MHz for GSM, EDGE and GPRS

C819G-4G-A-K9

LTE—HSPA+,HSPA, UMTS, EDGE, and GPRS

North America

700 MHz (band 17), AWS (band 4) and
2100 MHz (band 1) for LTE

800, 850, 1900, and 2100 MHz for UMTS, HSPA+, and HSPA

850, 900, 1800, and 1900 MHz for GSM, EDGE, and GPRS

C819HG-4G-G-K9

LTE—HSPA+, HSPA, UMTS, EDGE, and GPRS

Global

800 MHz (band 20), 900 MHz (band 8),
1800 MHz (band 3), 2100 MHz
(band 1), and 2600 MHz (band 7) for LTE

900 and 2100 MHz for UMTS, HSPA+, and HSPA

900,1800 and 1900 MHz for GSM, EDGE, and GPRS

C819G-4G-G-K9

LTE—HSPA+,HSPA, UMTS, EDGE, and GPRS

Global

800 MHz (band 20), 900 MHz (band 8),
1800 MHz (band 3), and 2100 MHz
(band 1)/2600 MHz (band 7) for LTE

900 and 2100 MHz for UMTS, HSPA+, and HSPA

900, 1800, and 1900 MHz for GSM, EDGE, and GPRS


Table 2 shows the antennas supported for Cisco 819 4G LTE ISRs.


Note The Cisco 4G Indoor/Outdoor Active GPS Antenna (GPS-ACT-ANTM-SMA) will be available at a later date.


Table 2 Supported Antennas

SKU
Description

4G-LTE-ANTM-D (Antenna)

Indoor 4G dipole antenna

4G-ANTM-OM-CM (Antenna)

Indoor omnidirectional antenna

ANT-4G-OMNI-OUT-N (Antenna)

Outdoor omnidirectional stick antenna

ANT-4G-SR-OUT-TNC (Antenna)

Outdoor omnidirectional saucer antenna

CGR-LA-NF-NF (Lightning Arrestor Female-to-Female)

Lightning arrestor kit

CGR-LA-NM-NF (Lighning Arrestor Male-to-Female)

Lightning arrestor kit



Note The -N antennae, cables, and lightning arrestors can be ordered only as spare; they work together as an accessories bundle. For details on -N accessories, refer to Table 1-3 in the Chapter "Cisco CGR 1000 and 2000 Series Connected Grid Antennas Overview" of the Connected Grid Antennas Installation Guide.


Table 3 shows the cables and accessories supported in Cisco 819 4G LTE ISRs.

Table 3 Supported Cables and Accessories

SKU
Description

4G-CAB-LMR240-25

25-foot low loss LMR-240 cable

4G-CAB-LMR240-50

50-foot low loss LMR-240 cable

4G-CAB-LMR240-75

75-foot low loss LMR-240 cable

4G-CAB-LMR240-25N

Non-plenum-rated 25-foot outdoor cable

4G-CAB-ULL-20

20-foot cable with TNC connectors

4G-CAB-ULL-50

50-foot cable with TNC connectors

CAB-L400-20-TNC-N

20-foot cable with N-type and TNC connectors

CAB-L400-50-TNC-N

50-foot cable with N-type and TNC connectors

CAB-L400-20-N-N

20-foot cable with N-type connectors on both ends

4G-AE010-R

Extension base with 10-foot cable

4G-AE015-R

Extension base with 15-foot cable


Software Compatibility

For ISRs with EHWIC-4G-LTE-V and C819(H)G-4G-V-K/9, the use of Cisco IOS Release 15.2(4)M3 or later requires LTE modem firmware 3.5.10.6.


Note The LTE modem firmware will be available in near future. Do not use Cisco IOS Release 15.2(4)M3 or later on ISRs with LTE eHWICs until the LTE modem is upgraded.


Cisco IOS Release 15.2(4)M3 or later includes Verizon Wireless LTE modem drivers that operate with the latest MC7750 LTE modem firmware. Due to backward compatibility issues with the existing LTE modem firmware (1.0.9.3), Cisco IOS Release 15.2(4)M3 or later should be used only after upgrading the existing LTE modem firmware to the Release 3.5.10.6, or with the new EHWIC-4G-LTE-V and C819(H)G-4G-V-K/9 units with firmware 3.5.10.6 factory loaded.

Check the LTE modem firmware using the Cisco IOS command show cellular 0/x/0 hardware (for EHWIC-4G-LTE-V, with x being the EHWIC slot number) or the show cellular 0 hardware command (for C819(H)G-4G-V).

The latest certified firmware version for your carrier having Cisco IOS compatibility is available at http://www.cisco.com/en/US/prod/collateral/modules/ps5949/ps7272/datasheet_c78-710314.html.

Platforms

The multimode 4G LTE feature is supported on the hardened and nonhardened versions of the Cisco 819 ISRs with Cisco IOS Release 15.2(4)M3 or later.

Table 4 lists the SKUs supported on the Cisco 819 4G LTE ISRs.

Table 4 SKUs Supported on Cisco 819 4G LTE ISRs 

Part Number
Description

C819HG-4G-V-K9

Compact, hardened Cisco 819 router with the multimode LTE feature dedicated to Verizon Wireless networks. This comes with a Sierra Wireless MC7750 modem.

C819G-4G-V-K9

Compact, nonhardened Cisco 819 router with the multimode LTE feature dedicated to Verizon Wireless networks. This comes with a Sierra Wireless MC7750 modem.

C819HG-4G-A-K9

Compact, hardened Cisco 819 router with the multimode LTE feature dedicated to AT&T Wireless networks. This comes with a Sierra Wireless MC7700 modem.

C819G-4G-A-K9

Compact, nonhardened Cisco 819 router with multimode LTE feature dedicated to AT&T Wireless networks. This comes with a Sierra Wireless MC7700 modem.

C819HG-4G-G-K9

Compact, hardened Cisco 819 router with the multimode LTE feature dedicated to global wireless networks. This comes with a Sierra Wireless MC7710 modem.

C819G-4G-G-K9

Compact, nonhardened Cisco 819 router with the multimode LTE feature dedicated to global wireless networks. This comes with a Sierra Wireless MC7710 modem.


Feature Set Tables

Use Cisco Feature Navigator to find information about platform support and software image support. Cisco Feature Navigator enables you to determine which software images support a specific software release, feature set, or platform. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.

Table 5 lists the feature information for Cisco 819 4G LTE ISRs.

Table 5 Feature Information for Cisco 819 4G LTE ISRs

Feature Name
Releases
Feature Information

Multimode 4G LTE Support for Cisco 819 ISRs

Cisco IOS Release 15.2(4)M3

4G LTE feature is supported on Cisco 819G and Cisco 819HG ISRs.


New Software Feature in Release 15.3(3)M

Dual SIM feature (Cisco 819(H)G-4G-G ISR only)

4G SMS

SMS initiated data callback

3G/4G Simple Network Management Protocol (SNMP) MIB.


Note GPS is not supported in Cisco IOS Release 15.3(3)M. GPS will be supported in Cisco IOS Release 15.3(3)M1.


Software Features in Release 15.2(4)M3

IPv4 bearer

MIPv4, NEMOv4, RFC 3025

IPv4 subnet behind LTE UE interface

Evolved High-Rate Packet Data (EHRPD), which allows seamless handoff between LTE and 3G services (C819(H)G-4G-V-K9 only)

Seamless handoff between LTE and EHRPD network (C819(H)G-4G-V-K9 only)

Support for UMTS service as a fallback option from LTE service (C819(H)G-4G-A-K9 and C819(H)G-4G-G-K9 only)

Seamless handoff between LTE and UMTS service (C819(H)G-4G-A-K9 and C819(H)G-4G-G-K9 only)

Over the Air Device Management (OTA-DM) including wireless configuration Firmware over the Air (FOTA) (in EHWIC-4G-LTE-V only)

Mini USB type 2 connector for modem provisioning

Limitations and Restrictions

Currently, cellular networks support only outgoing calls.

Throughput—Due to the shared nature of wireless communications, the experienced throughput varies depending on the number of active users or congestion in a given network.

Cellular networks have higher latency compared to wired networks. Latency rates depend on the technology and carrier. Latency may be higher because of network congestion.

Any restrictions that are part of the terms of service from your carrier.

Public Land Mobile Network (PLMN) CLIs exist but the feature is not supported in this release.

SMS—Only one text message up to 160 characters to one recipient at a time is supported. Larger texts are automatically truncated to the proper size before being sent.

For the router that runs the SNMP agent, you must configure appropriate access control (for example, SNMP-server community) using the Cisco IOS CLI for the NMS and agent to work properly.

It is strongly recommended that you configure SNMP V3 with authentication/privacy when implementing SNMP SET operation.

GPS is not supported in Release 15.3(3)M.

Caveats

Open Caveats—Release 15.3(3)M

Resolved Caveats—Release 15.2(4)M3 and Later

Open Caveats—Release 15.3(3)M

CSCui61199

Modem Type: All LTE modems.

Symptom: Inablility to configure the cellular profile username and password through the CLI if a 32 character password is required. This problem will be fixed in 15.3(3)M1.

Condition: The username and password configuration issue occurs when a 4G modem connects in UMTS mode to a 3G network.

Workaround: None

CSCug04917

Modem Type: AT&T and Global LTE.

Symptom: The cellular interface may reset after deleting SMS messages from a full SMS SIM.

Condition: When the system sends traffic over cellular link, the LTE modem continues to receive SMS messages even though the SIM card has reached its full capacity.

Workaround: Setup the FTP server path for auto SMS archiving when the SIM/USIM is full, or delete SMS messages before the SIM is full.

CSCue48693

Modem Type: Verizon

Symptom: Low throughput is seen when uplink carries traffic.

Condition: Send IMIX traffic rate 16 Mbps and greater to the uplink.

Workaround: None.

CSCue41706

Modem Type: All LTE modems.

Symptom: UUT SMS special characters sent does not match receiving device.

Condition: When a special character (`\', `$', `@') is sent by way of SMS from different carriers.

Workaround: None

CSCts51164

Modem Type: All LTE modems

Symptom: Modem becomes unresponsive.

Condition: This symptom is observed when a small packet traffic (64 B) goes downlink at the rate of 35 Mb/s.

Workaround: In the context of small packet traffic (64 B), lower the downlink rate to 25 Mb/s.

CSCtw47467

Modem Type: AT&T

Symptom: The MC7700 modem fails to ping to the network.

Condition: This symptom is observed in the context of pings when a packet size of 1045 B or greater is present and has the Access Point Name (APN) set to Broadband.

Workaround: Use packet size of 1044 B or smaller.

Resolved Caveats—Release 15.2(4)M3 and Later

Table 6 lists the resolved caveats for Cisco 819 4G LTE ISRs with Cisco IOS Release 15.2(4)M3.

Table 6 Resolved Caveats for Cisco IOS Release 15.2(4)M3

Defect ID
Modem Type
Summary

CSCty52922

Global

The MC7710 modem always shows -110 dBm RSSI.

CSCub86032

All LTE modems

Update to RSSI callback and get functions.

CSCuc17938

All LTE modems

Incorrect value for Packet Service and Session status in show cellular command.

CSCuc20331

All LTE modems

Heartbeat timeout message on console with the test cell-host 0 usb-to-dm command.

CSCuc40100

All LTE modems

SDK process stuck and no calls, until console messages were flushed.

CSCuc79143

All LTE modems

Cellular Profile Inactive should bring down the Cellular Interface.

CSCud06180

All LTE modems

CWAN_SHIM/SDK crash EHWIC-4G-LTE-V.

CSCtn24365

All LTE modems

Line speed is not being updated.

CSCue19242

All LTE modems

4G Cellular Interface RSSI is not updated after temporary network outage.

CSCts38674

All LTE modems

UTT cannot establish a call using Dialer with no IP address.

CSCtq22132

Verizon

EVDO LED does not come up when UUT is in EHRPD mode.

CSCtq79411

Verizon and AT&T

Sometimes ping fails after the test cellular 0/x/0 modem-reset command.

CSCtw71369

All LTE modems

The SIM status is incorrect after unblocking the SIM.

CSCts84019

All LTE modems

Technology preference mode is not saved after router reload.

CSCtw50379

All LTE modems

The sh cell <x> network command shows "Current Service Status = Emergency Only".

CSCtr21366

All LTE modems

LTE EHWIC FPGA download done; sequence check does not correspond to the hardware specifications.

CSCtu28648

Not applicable. Specific to EHWIC hardware.

Router bootup error.

CSCtx20754

Not applicable. Specific to EHWIC hardware.

FPGA Critical Error: Kirkwood CPU Watchdog Event.

CSCto12629

All LTE modems

LTE LED is ON even when there is no LTE service.

CSCtx81919

All LTE modems

Firmware upgrade on MC77xx failed.

CSCty39273

All LTE modems

Current Service Status and MCC/MNC display data may be incorrect after a modem reset.

CSCtx84262

All LTE modems

MCC and MNC information are invalid after router reload.

CSCuc09975

Verizon

IMSI value incorrectly displays as 0000 when cellular interface is power cycled or reset.

CSCue09818

Verizon

Even after saving the Release 15.2(4)M-specific configuration changes, the values fall back to default after a reload.

CSCue09823

Verizon

Clears the counters without clearing the input drops field in the show cellular 0/0/0 logs dm-log command output.


Related Documentation

Cisco 819 Integrated Services Router Hardware Installation Guide

Provides instructions for hardware installation of the Cisco 819 4G LTE ISRs.

http://www.cisco.com/en/US/docs/routers/access/800/819/hardware/install/guide/819hwinst.html

Cisco 819 Integrated Services Router Software Configuration Guide

http://www.cisco.com/en/US/docs/routers/access/800/819/software/configuration/Guide/819_SCG.html

Configuring Cisco 4G LTE Wireless WAN EHWIC

Provides instructions for configuring Cisco 4G LTE WWAN EHWICs and Cisco 819 4G LTE ISRs.

http://www.cisco.com/en/US/docs/routers/access/interfaces/software/feature/guide/EHWIC-4G-LTESW.html

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.