Table Of Contents
Release Notes for Cisco 7304 ROMmon Image Release 12.1(12r)EX1
This document contains procedures for ROM Monitor software download for the Cisco 7304 router. This document contains the following sections:
ROM Monitor Features
•Facilities to boot Cisco IOS images
•Hardware initialization of the daughter board subsystem for the network services engine (NSE-100) in a Cisco 7304 router
•Facility to program daughter board Field-Programmable Gate Array (FPGA) of the NSE-100 when it is nonfunctional
ROM Monitor Features Matrix
Table 1 Feature Content by Modem Version
Version Feature Content
•First release of the ROM monitor software for NSE-100.
The NSE-100 ROM monitor software is compatible with any Cisco IOS image support as for the Cisco 7304 router. Currently the Cisco 7304 router is supported in Cisco IOS Release 12.1(9)EX or later.
Please refer to the next section for information on the caveats in ROM monitor software release 12.1(9r)EX that are fixed in release 12.1(12r)EX1.
In release 12.1(9r)EX, if the default boot image is not specified via the Cisco IOS boot bootldr configuration command, then the ROM monitor uses the first file on the bootdisk as the default boot image for booting from the network. In release 12.1(12r)EX1, the ROM monitor is smart enough to find the first executable Cisco IOS image as the default boot image.
In release 12.1(9r)EX, if the default Cisco IOS system image is not specified via the Cisco IOS boot system configuration command, then the ROM monitor boots up the first executable image on the bootdisk. In release 12.1(12r)EX1, this is fixed to boot the first executable image on the disk0 first. If this also fails, then it boots up the first executable image on the bootdisk.
If you have an account with Cisco.com, you can use Bug Navigator II to find caveats of any severity for any Cisco software release. You can reach Bug Navigator II on Cisco.com by following this path: Service & Support: Online Technical Support: Software Bug Toolkit
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Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
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Technical Assistance Center
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•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
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If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered, you can open a case online by using the TAC Case Open tool at the following URL:
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.
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