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Cisco 10720 Internet Router Unpacking Instructions

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Cisco 10720 Internet Router Unpacking Instructions

Table Of Contents

Cisco 10720 Internet Router Unpacking Instructions

Unpacking the Cisco 10720 Internet Router

Tools and Equipment

Unpacking the Router

Verifying Contents

Repackaging the Cisco 10720 Internet Router

Tools and Equipment

Repacking the Router

Transporting a Cisco 10720 Internet Router

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone


Cisco 10720 Internet Router Unpacking Instructions


Product Number: DOC-7813855=

This publication contains instructions for unpacking and repackaging the Cisco 10720 Internet Router.

Unpacking the Cisco 10720 Internet Router

Repackaging the Cisco 10720 Internet Router

Transporting a Cisco 10720 Internet Router

Obtaining Documentation

Obtaining Technical Assistance

The Cisco 10720 Internet Router weighs approximately 34 lbs (15.3 Kg) fully configured.

Unpacking the Cisco 10720 Internet Router

The shipping package for Cisco 10720 Internet Router is engineered to reduce potential product damage caused by routine handling during shipment. To avoid potential damage to the Cisco 10720 Internet Router, transport it in the Cisco-provided packaging. Failure to use Cisco-provided packaging may damage the router or degrade its performance. Always transport or store the router in an upright position.


Note Do not remove the Cisco 10720 Internet Router from its shipping container until you are ready to install it. Keep the router in the shipping container until you have determined where you will install it.



Caution Wear an ESD-preventive strap and use an antistatic mat to avoid possible ESD damage to the router.

Instructions for unpacking the router are presented in the following sections:

Tools and Equipment

Unpacking the Router

Verifying Contents

Tools and Equipment

You will need the following items and tools.

ESD-preventive strap

Antistatic mat

Unpacking the Router

To unpack the Cisco 10720 Internet Router from the shipping container, see Figure 1 and follow these steps.


Step 1 Carefully remove or cut the tape that seals the shipping container and open the top of the outer shipping container.

Figure 1 Cisco 10720 Internet Router Unpacking

1

Rack-mount kit

4

Cisco 10720 Internet Router

2

Accessory kit

5

Outer shipping container

3

Foam brace

   

Step 2 Locate and remove the box that contains the rack-mount kit. Set the rack-mount kit aside.

Step 3 Locate and remove the accessory kit. Set the accessory kit aside.


Note The accessory kit contains the power cable for the router.


Step 4 Lift the router and remove the two foam braces.

Step 5 Slide the ESD plastic bag off the router and place the router on an antistatic mat.


Note Save the braces with the plastic bag and other packaging material. You will need these if you need to repackage the router later.



Verifying Contents

Check the contents of the shipping packaging and verify that the following are included with your shipment:

1 Cisco 10720 Internet Router fully assembled

1 Accessories kit container

1 Rack-mount kit container

If you do not receive everything you ordered, contact a customer service representative for assistance.

Repackaging the Cisco 10720 Internet Router

To repackage your Cisco 10720 Internet Router for shipment, follow these steps. If the original packing material is lost or damaged, order another set.

Instructions for unpacking the router are presented in the following sections:

Tools and Equipment

Repacking the Router

Tools and Equipment

You will need the following items and tools.

ESD-preventive strap

Antistatic mat

Packing material

Outer shipping container

ESD-preventive plastic bag cover

Foam braces

Rack-mount kit box (optional)

Accessories kit box (optional)

Packing tape


Caution Wear an ESD-preventive strap and use an antistatic mat to avoid possible ESD damage to the router.

Repacking the Router

To repack the Cisco 10720 Internet Router into its original shipping container follow these steps after you repackage the accessory kit:


Step 1 Place the Cisco 10720 Internet Router on an antistatic mat.

Step 2 Remove the power cord and place it in the accessory kit box.

Step 3 Slide the ESD-preventive plastic bag over the router.

Step 4 Place the foam braces on opposite ends of the router.

Step 5 Set the router into the outer shipping container.

Step 6 Place the accessory box on top of the router.

Step 7 Place the rack-mount parts in the rack-mount kit and set the kit next to the accessory box.

Step 8 Figure 2 shows a repackaged router.

Step 9 Fold the outer shipping container flaps closed and fasten them with packing tape.


Figure 2 Repackaging the Cisco 10720 Internet Router

Transporting a Cisco 10720 Internet Router

The shipping package for Cisco 10720 Internet Router is engineered to reduce potential product damage caused by routine handling during shipment. To avoid potential damage to the Cisco 10720 Internet Router, transport it the Cisco-provided packaging. Failure to use Cisco-provided packaging may damage the router or degrade its performance. Always transport or store the router in an upright position.


Note Do not remove the Cisco 10720 Internet Router from its shipping container until you are ready to install it. Keep the router in the shipping container until you have determined where you will install it.


Obtaining Documentation

Sources for obtaining documentation from Cisco Systems and providing feedback are presented in the following sections.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

http://www.cisco.com

http://www-china.cisco.com

http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.