Cisco Voice Services Provisioning Tool User's Guide, 2.5.2
Preface
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Preface

Table Of Contents

Preface

Document Objective

Audience

Document Organization

Terminology

Document Conventions

Documentation Suite

VSPT Release Notes

Cisco MGC Documentation

Documentation Map

Obtaining Documentation

Cisco.com

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco Technical Support Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information

Document Change History


Preface


This preface describes the objectives, audience, organization, and conventions of this document. It contains the following sections:

Document Objective

Audience

Document Organization

Terminology

Document Conventions

Documentation Suite

Obtaining Documentation

Documentation Feedback

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Document Change History

Document Objective

This document provides the information you need to get started using the Cisco Voice Services Provisioning Tool (VSPT), Version 2.5(2). You should read the system-level documentation supplied with your system before using this guide. A complete list of these documents is included in the Cisco Media Gateway Controller Software Version 9 Installation and Configuration Guide that ships with your system.


Note The Cisco Voice Services Provisioning Tool (VSPT) was previously known as the Cisco Media Gateway Controller (MGC) Node Manager Provisioning Tool (MNM-PT).


Latest information about this release is covered in the Cisco Voice Services Provisioning Tool Release Notes Version 2.5(2). Release notes are available at:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps2272/prod_release_notes_list.html

Detailed provisioning instructions are beyond the scope of this Guide, and are covered in the Cisco Media Gateway Controller Software Version 9 Provisioning Guide at:

http://www.cisco.com/en/US/products/sw/voicesw/ps1913/products_configuration_guide_book09186a008007ddbd.html, in particular Chapter 3, Provisioning with the Voice Services Provisioning Tool at:

http://www.cisco.com/en/US/products/sw/voicesw/ps1913/products_configuration_guide_chapter09186a008007ddeb.html

Detailed instructions for provisioning dial plans are covered in the Cisco Media Gateway Controller Software Version 9 Dial Plan Guide at
http://www.cisco.com/en/US/products/sw/voicesw/ps1913/products_configuration_guide_book09186a008007e020.html, in particular Chapter 3, "Provisioning Dial Plans with the VSPT", at
http://www.cisco.com/en/US/products/sw/voicesw/ps1913/products_configuration_guide_chapter09186a008007e01c.html


Note This document uses the term media gateway controller software or MGC application to mean the Cisco MGC software that runs in the UNIX environment on a server. The term MGC refers to the combination of this software and the server. The Cisco MGC communicates with the SS7 network to process and route calls between a traditional time-division multiplexing (TDM) network and a packet data network. This routing takes place through a variety of media gateways, standalone devices that perform the conversion between the TDM and data network formats.



Note The Cisco PGW 2200 Softswitch was formerly known as the Cisco PGW 2200 PSTN Gateway. Older names of this product are the Cisco VSC 3000 and Cisco SC 2200. Some parts of this document may still use the older names.


Audience

This document is designed for network operators and administrators who have experience with telecommunications networks, protocols, and equipment and who have familiarity with data communications networks, protocols, and equipment. Software and hardware installers and network designers will also find this document useful.

Document Organization

Table 1 describes the major sections of this document.

Table 1 Document Organization 

Chapter
Title
Description

Chapter 1

Installing Cisco VSPT

This chapter describes the VSPT installation and setup procedure.

Chapter 2

Cisco Voice Services Provisioning Tool Overview

This chapter describes the VSPT and provides information on how to get started using the tool.

Chapter 3

VSPT Utilities

This chapter describes the utilities included with VSPT and provides instructions for using them.


Terminology

The following terms are used in this document:

Cisco MGC host—A Sun host server running Cisco MGC software. If your product is the Cisco SC2200, this is also known as an SC host. If your product is the Cisco PGW 2200 Softswitch, this is also known as a PSTN Gateway host.

Cisco SC node—The combination of the Cisco SC2200 product and the control signaling network. The SC node consists of all solution components except the media gateway.

Cisco MGC node—The logical grouping of the active and standby MGC hosts, the control signaling network, and the Cisco Signaling Link Terminals (SLTs).

Simplex MGC node—A node that uses a single Cisco MGC host. Typically, nodes of this type are used for solution evaluation tests or for small installations. Any loss of service in the Cisco MGC host disrupts all call traffic. If your product is the Cisco SC2200, this is also called a simplex SC node.

Continuous-service MGC node—A node that uses two Cisco MGC hosts to prevent system downtime that might otherwise result from the failure of a single MGC host. Calls in progress are maintained when one MGC host fails. Continuous-service nodes use SLTs to preprocess SS7 signaling and distribute signaling to both MGC hosts. If a failover occurs, all stable calls are maintained. If your product is the Cisco SC2200, this is also called a continuous-service SC node.

Document Conventions

Notes use the following conventions:


Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.


Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.


Documentation Suite

The following documentation provides information about the Cisco MGC software and the solutions it supports.

VSPT Release Notes

Release Notes for VSPT Version 2.5(2):

http://www.cisco.com/en/US/products/sw/netmgtsw/ps2272/prod_release_notes_list.html

Cisco MGC Documentation

The following documentation available for the Cisco MGC Release 9 is on the CD that ships with your software and at http://www.cisco.com/univcd/cc/td/doc/product/access/src/rel9/index.html:

Cisco Media Gateway Controller Software Release 9 Installation and Configuration Guide

Cisco Media Gateway Controller Software Release 9 Provisioning Guide

Cisco Media Gateway Controller Software Release 9 Dial Plan Guide

Cisco Media Gateway Controller Software Release 9 MML Command Reference

Cisco Media Gateway Controller Software Release 9 Messages Reference Guide

Cisco Media Gateway Controller Software Release 9 Operations, Maintenance, and Troubleshooting Guide

Cisco Media Gateway Controller Hardware Installation Guide

Cisco Media Gateway Controller Software Release 9 Billing Interface Guide

Cisco MGC Software Release 9.3(2) Feature Modules

Cisco Media Gateway Controller Software Release 9 Management Information Base (MIB) Guide

Cisco Signaling Link Terminal

Cisco Billing and Measurements Server, Release 2 and Cisco Billing and Measurements Server, Release 3.10 and 3.13

H.323 Signaling Interface Guide

Cisco Media Gateway Controller Software Release 9 Solutions, with link to solution documentation at http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/soln/index.htm.

Cisco Media Gateway Controller Software Master Index

Voice Services Provisioning Tool Release User's Guides for Version 2.1 through 2.5(2)

Release Notes for the Cisco Media Gateway Controller Software Release 9. Includes Release Notes for Version 9, Cisco MNM 2.x, and VSPT 2.x, Solaris 2.6 and 8, and HSI 2.20.

If you are using Cisco MGC Release 7, you can find documentation at http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel7/index.htm

Documentation Map

Figure 1 shows the sequence in which the various manuals documenting Cisco telephony solutions should be read.

Figure 1 Documentation Map

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/index.shtml

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can send comments about technical documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://cisco.com/univercd/cc/td/doc/pcat/

Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html

Document Change History

Table 2 Change History

Subject
Document #, Change Date
Change Summary

Updated to document features new in VSPT 2.5(2)

OL-6449-01, August, 2004

Updated to document to reflect name change and separation from Cisco MGC Node Manager.

Updated to document features new in MNM-PT 2.4(1)

OL-3871-01, June, 2003

Updated to document features new in Cisco MGC software release 9.4(1) and to reflect name change and tighter integration with Cisco MGC Node Manager.

Updated to document features new in VSPT 2.3(2)

OL-3541-01, December 05, 2002

Updated to document features new in Cisco MGC software release 9.3(2).

Updated to document features new in VSPT 2.3(1)

OL-1910-02, July 30, 2002

Updated to document HSI adjunct, 6509 LAN Switch, and integrated SLT.

Initial release, VSPT 2.2

OL-1910-01, February 15, 2002

Initial online release