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Cisco Resource Policy Management System 2.0.1 Release Notes

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Release Notes for Cisco Resource Policy Management System Release 2.0.1

Table Of Contents

Release Notes for Cisco Resource Policy Management System
Release 2.0.1

Contents

Cisco RPMS Release 2.0.1 Summary

What's New

Diagnostics Tools

Trunk-Based VPDN

Trunk Wildcards

Oversubscription

System Requirements

Installation Notes

Installation Permissions

Installation Package

Installing Cisco RPMS 2.0.1

Upgrading to Cisco RPMS Release 2.0.1 from Previous Releases

Cisco IOS Release Requirements for Cisco RPMS 2.0.1

Uninstalling Cisco RPMS

Caveats

Installation

Open Issues for Cisco RPMS Release 2.0.1

Cisco RPMS Issues

Troubleshooting

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Web Site

Cisco TAC Escalation Center


Release Notes for Cisco Resource Policy Management System
Release 2.0.1


These release notes describe important information and caveats for the Cisco Resource Policy Management System (Cisco RPMS) Release 2.0.1.

You can obtain the most current Cisco RPMS 2.0.1 documentation from the following link on the Cisco Connection Online (CCO) Web site:

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/rpms/ rpms_201/index.htm

Contents

The following topics are discussed in these release notes:

Cisco RPMS Release 2.0.1 Summary

What's New

System Requirements

Installation Notes

Caveats

Troubleshooting

Obtaining Documentation

Obtaining Technical Assistance

Cisco RPMS Release 2.0.1 Summary

The Cisco RPMS Release 2.0.1 is an enhancement to Cisco RPMS Release 2.0. It introduces new features, and resolves issues in previous releases.

What's New

Diagnostics Tools

Cisco RPMS Release 2.0.1 introduces new diagnostic features to help monitor the system's performance. The diagnostic tools have two functions: to gather information so that you can monitor the Cisco RPMS' performance, and to help diagnose system issues caused by network elements that interact with the Cisco RPMS. Both functions help you to track the Cisco RPMS' performance to ensure it runs smoothly, and should problems occur, help you to diagnose and repair the issues.

By using the diagnostic tools, you can accomplish the following:

Troubleshoot issues that adversely affect end users, such as receiving busy signals or low call duration

Monitor other issues, such as policy enforcement or UG hardware and software problems

Track provisioning changes so that you can clearly identify changes to the Cisco RPMS configuration

Identify issues over a specific period of time

Analyze traffic patterns

For more information about the Cisco RPMS diagnostics, refer to Chapter 7 of the Cisco Resource Policy Management System 2.0.1 Troubleshooting Guide.

Trunk-Based VPDN

Another new feature for Cisco RPMS 2.0.1 is trunk-based VPDN. By using trunk-based VPDN, you can differentiate VPDN profiles by trunk groups. You can create VPDN policies so that VPDN calls use the same DNIS number or domain name, but use a different set of VPDN limits and policies according to the trunk associated with the call.

For more information about trunk-based VPDN, refer to the "Trunk-Based VPDN" section in the Cisco Resource Policy Management System 2.0.1 Solutions Guide.

For information on configuring trunk-based VPDN, refer to the following tasks in Chapter 4: Building Service Level Agreements of the Cisco Resource Policy Management System 2.0.1 Configuration Guide:

Task 3: Associating a DNIS in the "Configuring VPDN Information" section

Task 2: Associating a Domain Name in the "Overview: Domain Name VPDN Dial Service" section

Trunk Wildcards

Cisco RPMS Release 2.0.1 also introduces the trunk wildcard feature. Trunk wildcarding of the slot and port numbers simplifies defining trunks and, incidentally, trunk groups. By using wildcards, you can define trunk groups by region, and use them when groups would otherwise contain a long list of inclusive slot and port for UGs.

For more information about trunk wildcards, refer to the "Trunk Wildcard" sections in the Cisco Resource Policy Management System 2.0.1 Solutions and Configuration Guides.

Oversubscription

Oversubscription is a feature used by wholesalers to charge an ISP different rates based on the number of ports the ISP uses. For instance, the wholesaler can charge a standard rate for the first 75% of the ports used (or whatever number the wholesaler specifies in the customer profile), and a premium rate for each call exceeding the specified number.

To utilize oversubscription in Cisco RPMS, you must modify the customer profile to include an attribute specifying the oversubscription limit.


Note If upgrading from Cisco RPMS:
Cisco RPMS 1.1 customer overflow limits become customer oversubscription limits in Cisco RPMS 2.0.1, to preserve oversubscription functionality.

If upgrading from Cisco RPMS 2.0:
Cisco RPMS 2.0 customer overflow limits become customer shared overflow limits in Cisco RPMS 2.0.1, to preserve shared overflow functionality.


For more information about oversubscription limits, refer to the "Customer Oversubscription" sections in the Cisco Resource Policy Management System 2.0.1 Solutions and Configuration Guides.

System Requirements

Refer to the Cisco RPMS 2.0 Release Notes at http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/rpms/rpms_ 2-0/rn2_0.htm for the following:

Hardware requirements

CPU and memory requirements

Disk space requirements

Database requirements

Installation Notes

This section describes information that was unavailable when the Cisco Resource Policy Management System Installation Guide was printed, possibly unexpected behavior, and known issues.

For Solaris patch requirements, refer to the Cisco RPMS 2.0 Release Notes at http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/rpms/rpms_ 2-0/rn2_0.htm.

Installation Permissions

When installing Cisco RPMS, the installation permission must be done as root.

Installation Package

The installation package for 2.0.1 is available in the following directory:

/auto/cdrom/crpms-v2.0.1/

This directory contains the following file: installcrpms.sh. Copy or use FTP to download the file to your installation machine. If using FTP, ensure you have executable permissions after transferring the files.

Installing Cisco RPMS 2.0.1

Execute installcrpms.sh to install Cisco RPMS Release 2.0.1 by using the GUI.


Step 1 Place 2.0.1.tar into the crpms-home directory.

Step 2 Untar the file by using the command:

tar xvfo 2.0.1.tar


Note The o option is important.


Step 3 Stop Cisco RPMS by using the command:

crpms-home/sbin/crpms stop

Step 4 Start Cisco RPMS by using the command:

crpms-home/sbin/crpms start


Upgrading to Cisco RPMS Release 2.0.1 from Previous Releases

If upgrading from a previous release of Cisco RPMS, you can choose No when asked "Is this a new RPMS Installation?" during installation to preserve the configuration data stored in the Oracle RDBMS.

For information on upgrading to Cisco RPMS Release 2.0.1 from previous releases, refer to the Cisco Resource Policy Management System 2.0.1 Configuration Guide.

Cisco IOS Release Requirements for Cisco RPMS 2.0.1

You must use a Cisco IOS release that supports preauthentication functionality. For Cisco IOS Release requirements, refer to the Cisco RPMS 2.0 Release Notes at http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/rpms/rpms_ 2-0/rn2_0.htm.

Uninstalling Cisco RPMS

For more information on uninstalling Cisco RPMS Release 2.0.1, refer to the Chapter 2, "Installing Cisco Resource Policy Management System" of the Cisco Resource Policy Management System 2.0 Installation Guide.

Caveats

Installation

The console mode of installation displays text in HTML format.

When exiting, a console installation displays a "Null Pointer Exception" message.

Some files and directories remain after an uninstallation.

Open Issues for Cisco RPMS Release 2.0.1

The following Cisco RPMS and Cisco IOS issues are still open in Cisco RPMS Release 2.0.1.

Cisco RPMS Issues

Table 1 Open Cisco RPMS Issues

DDTS Number
Cisco RPMS 2.0.1
 
Cisco RPMS Issue
Caveat
Workaround

CSCdy39371

Cisco RPMS tries to map specific the slot or port even if the trunk is not associated to the customer.

Cisco RPMS always tries to map the most specific configured trunk group. If this trunk group is not associated with any customer, Cisco RPMS fails to find a matching customer and rejects this call.

If a trunk group is not associated with any customer profile and is more specific than another trunk group, the more specific trunk group must be deleted.

If not, Cisco RPMS tries to map a customer profile using the more specific trunk group. Since the more specific trunk group is not associated with any customer profile, Cisco RPMS cannot find a matching customer profile.


Troubleshooting

For information on troubleshooting Cisco RPMS Release 2.0.1, refer to the Cisco Resource Policy Management System 2.0.1 Troubleshooting Guide.

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

Streamline business processes and improve productivity

Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.