Table Of Contents
Release Notes for Cisco Resource Policy Management System
These release notes describe important information and caveats for the Cisco Resource Policy Management System (Cisco RPMS) Release 2.0.1.
You can obtain the most current Cisco RPMS 2.0.1 documentation from the following link on the Cisco Connection Online (CCO) Web site:
The following topics are discussed in these release notes:
Cisco RPMS Release 2.0.1 Summary
The Cisco RPMS Release 2.0.1 is an enhancement to Cisco RPMS Release 2.0. It introduces new features, and resolves issues in previous releases.
Cisco RPMS Release 2.0.1 introduces new diagnostic features to help monitor the system's performance. The diagnostic tools have two functions: to gather information so that you can monitor the Cisco RPMS' performance, and to help diagnose system issues caused by network elements that interact with the Cisco RPMS. Both functions help you to track the Cisco RPMS' performance to ensure it runs smoothly, and should problems occur, help you to diagnose and repair the issues.
By using the diagnostic tools, you can accomplish the following:
•Troubleshoot issues that adversely affect end users, such as receiving busy signals or low call duration
•Monitor other issues, such as policy enforcement or UG hardware and software problems
•Track provisioning changes so that you can clearly identify changes to the Cisco RPMS configuration
•Identify issues over a specific period of time
•Analyze traffic patterns
For more information about the Cisco RPMS diagnostics, refer to Chapter 7 of the Cisco Resource Policy Management System 2.0.1 Troubleshooting Guide.
Another new feature for Cisco RPMS 2.0.1 is trunk-based VPDN. By using trunk-based VPDN, you can differentiate VPDN profiles by trunk groups. You can create VPDN policies so that VPDN calls use the same DNIS number or domain name, but use a different set of VPDN limits and policies according to the trunk associated with the call.
For more information about trunk-based VPDN, refer to the "Trunk-Based VPDN" section in the Cisco Resource Policy Management System 2.0.1 Solutions Guide.
For information on configuring trunk-based VPDN, refer to the following tasks in Chapter 4: Building Service Level Agreements of the Cisco Resource Policy Management System 2.0.1 Configuration Guide:
•Task 3: Associating a DNIS in the "Configuring VPDN Information" section
•Task 2: Associating a Domain Name in the "Overview: Domain Name VPDN Dial Service" section
Cisco RPMS Release 2.0.1 also introduces the trunk wildcard feature. Trunk wildcarding of the slot and port numbers simplifies defining trunks and, incidentally, trunk groups. By using wildcards, you can define trunk groups by region, and use them when groups would otherwise contain a long list of inclusive slot and port for UGs.
For more information about trunk wildcards, refer to the "Trunk Wildcard" sections in the Cisco Resource Policy Management System 2.0.1 Solutions and Configuration Guides.
Oversubscription is a feature used by wholesalers to charge an ISP different rates based on the number of ports the ISP uses. For instance, the wholesaler can charge a standard rate for the first 75% of the ports used (or whatever number the wholesaler specifies in the customer profile), and a premium rate for each call exceeding the specified number.
To utilize oversubscription in Cisco RPMS, you must modify the customer profile to include an attribute specifying the oversubscription limit.
Note If upgrading from Cisco RPMS:
Cisco RPMS 1.1 customer overflow limits become customer oversubscription limits in Cisco RPMS 2.0.1, to preserve oversubscription functionality.
If upgrading from Cisco RPMS 2.0:
Cisco RPMS 2.0 customer overflow limits become customer shared overflow limits in Cisco RPMS 2.0.1, to preserve shared overflow functionality.
For more information about oversubscription limits, refer to the "Customer Oversubscription" sections in the Cisco Resource Policy Management System 2.0.1 Solutions and Configuration Guides.
Refer to the Cisco RPMS 2.0 Release Notes at http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/rpms/rpms_ 2-0/rn2_0.htm for the following:
•CPU and memory requirements
•Disk space requirements
This section describes information that was unavailable when the Cisco Resource Policy Management System Installation Guide was printed, possibly unexpected behavior, and known issues.
For Solaris patch requirements, refer to the Cisco RPMS 2.0 Release Notes at http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/rpms/rpms_ 2-0/rn2_0.htm.
When installing Cisco RPMS, the installation permission must be done as root.
The installation package for 2.0.1 is available in the following directory:
This directory contains the following file: installcrpms.sh. Copy or use FTP to download the file to your installation machine. If using FTP, ensure you have executable permissions after transferring the files.
Installing Cisco RPMS 2.0.1
Execute installcrpms.sh to install Cisco RPMS Release 2.0.1 by using the GUI.
Step 1 Place 2.0.1.tar into the crpms-home directory.
Step 2 Untar the file by using the command:
tar xvfo 2.0.1.tar
Note The o option is important.
Step 3 Stop Cisco RPMS by using the command:
Step 4 Start Cisco RPMS by using the command:
Upgrading to Cisco RPMS Release 2.0.1 from Previous Releases
If upgrading from a previous release of Cisco RPMS, you can choose No when asked "Is this a new RPMS Installation?" during installation to preserve the configuration data stored in the Oracle RDBMS.
For information on upgrading to Cisco RPMS Release 2.0.1 from previous releases, refer to the Cisco Resource Policy Management System 2.0.1 Configuration Guide.
Cisco IOS Release Requirements for Cisco RPMS 2.0.1
You must use a Cisco IOS release that supports preauthentication functionality. For Cisco IOS Release requirements, refer to the Cisco RPMS 2.0 Release Notes at http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/rpms/rpms_ 2-0/rn2_0.htm.
Uninstalling Cisco RPMS
For more information on uninstalling Cisco RPMS Release 2.0.1, refer to the Chapter 2, "Installing Cisco Resource Policy Management System" of the Cisco Resource Policy Management System 2.0 Installation Guide.
•The console mode of installation displays text in HTML format.
•When exiting, a console installation displays a "Null Pointer Exception" message.
•Some files and directories remain after an uninstallation.
Open Issues for Cisco RPMS Release 2.0.1
The following Cisco RPMS and Cisco IOS issues are still open in Cisco RPMS Release 2.0.1.
Cisco RPMS Issues
For information on troubleshooting Cisco RPMS Release 2.0.1, refer to the Cisco Resource Policy Management System 2.0.1 Troubleshooting Guide.
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Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
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Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
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If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
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