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Cisco Prime Collaboration 9.0 Migration Guide for Cisco Business Edition 6000

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Cisco Prime Collaboration 9.0 Migration Guide for Cisco Business Edition 6000

Table Of Contents

Cisco Prime Collaboration 9.0 Migration Guide for Cisco Business Edition 6000

Before You Begin

Recommended Order of Migration Tasks

Migrating to Prime Collaboration Provisioning

Sites Using North America Number Plan without LDAP

Sites Using NANP with LDAP

Sites Using Custom Dial Plan without LDAP

Sites Using Custom Dial Plan with LDAP

Verifying Prime Collaboration Provisioning Migration

Navigation Reference

Additional Resources

Obtaining Documentation and Submitting a Service Request


Cisco Prime Collaboration 9.0 Migration Guide for Cisco Business Edition 6000


This document explains how to migrate to Cisco Prime Collaboration 9.0 Provisioning from Cisco Prime Unified Provisioning Manager 9.0 Business Edition (BE).

Before You Begin

If you plan to shut down the server on which Provisioning Manager 9.0 BE is installed, collect the following details before shutting down the server. This information is required to configure domains and service areas in Prime Collaboration Provisioning.


Step 1 Click Reports and get a copy of all reports. You can print or export these reports based on the available options.

Step 2 Choose Reports > Site.

For each site:

Note down the dial plan type, user services, phone type, and other specific settings for each usage profile.

If LDAP setting is enabled, note down the LDAP filter query details.

Step 3 Choose Deployment > System Configuration > Sites.

For sites having custom dial plan, note down the following for each usage profile:

Phone call search space

Line call search space

Common device configuration

Device pool

Location

Route partition


We recommend that you take snapshots of Provisioning Manager 9.0 BE environment and devices, before you migrate to Prime Collaboration Provisioning.

Recommended Order of Migration Tasks

Table 1-1 lists the tasks that you need to complete to migrate to Prime Collaboration 9.0 Provisioning and also provides pointers to detailed information about each task.

Table 1-1 Migration Tasks 

Task
Instructions

1. Perform a fresh installation of Prime Collaboration Provisioning.

Download the PCP-9.0-BE6K-Bundle.zip file that contains the cpc-provisioning-9.0.0-23593-small.ova from the installation DVD. Unzip the file to your local disk.

See Cisco Prime Collaboration 9.0 Quick Start Guide for installation procedure. This document also provides details about the prerequisites and licensing options for Prime Collaboration.

Note After deploying the OVA, follow the steps mentioned in the Simple Configuration section. Advanced configuration is not required for small and medium deployment models.

2. Install the new license file.

1. Copy the new license file (PCP90BE6K.lic) to /opt/cupm/license.

2. Remove the default.lic file from /opt/cupm/license.

3. Perform audit trail manually to upload the new license file (see Cisco Prime Collaboration 9.0 Provisioning Guide).

The new license supports up to 1000 users with up to 2500 endpoints (phones). It supports single Cisco Unified Communication Manager cluster environment.

If you want to add more users or endpoints, you must purchase the enterprise version of Prime Collaboration Provisioning.

4. Install the Move Services feature and licensing issue patch. For more information about this patch, see the readme.docx file included in the DVD.

The readme.docx file included in the DVD includes the instructions for installing this patch.

5. Restart the server on which Prime Collaboration Provisioning is installed.

6. Migrate to Prime Collaboration Provisioning.

See Migrating to Prime Collaboration Provisioning.


Migrating to Prime Collaboration Provisioning

This section details the procedure for migrating from Provisioning Manager 9.0 BE to Prime Collaboration 9.0 Provisioning for the following scenarios:

Sites Using North America Number Plan without LDAP

Sites Using NANP with LDAP

Sites Using Custom Dial Plan without LDAP

Sites Using Custom Dial Plan with LDAP

For information about domains, service areas, subscribers, and provisioning attributes, see Cisco Prime Collaboration 9.0 Provisioning Guide.

Sites Using North America Number Plan without LDAP

If you have provisioned your sites in Provisioning Manager 9.0 BE using North America Number Plan (NANP) without LDAP, do the following to migrate to Prime Collaboration Provisioning:


Step 1 In Prime Collaboration 9.0 Provisioning, choose Design > Set Up Devices > Devices Setup.

Step 2 In the Device Configuration page, click New Device.

Add the required devices, such as Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence.

For Cisco Unified Communications Manager, you must add Extension Mobility Access URL, if Extension Mobility service is configured.

To get the Extension Mobility URL from Cisco Unified Communications Manager, choose Device > Device Settings > Phone Services. Select Extension Mobility service and copy the URL.

Step 3 Perform Infrastructure synchronization for Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence.

To perform infrastructure synchronization in Cisco Unified Communications Manager:

a. Choose Design > Set Up Devices > Call Processor.

b. In the Call Processor Configuration page, click View Call Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

To perform infrastructure synchronization in Cisco Unity Connection:

a. Choose Design > Set Up Devices > Unified Message Processor.

b. In the Unified Message Processor Configuration page, click View Unified Message Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

To perform infrastructure synchronization in Cisco Unified Presence:

a. Choose Design > Set Up Devices > Unified Presence Processor.

b. In the Unified Presence Processor Configuration page, click View Unified Presence Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

Step 4 Choose Design > Set Up Deployment > Domains. For each site in Provisioning Manager 9.0 BE, create a domain in Prime Collaboration Provisioning.

Step 5 Choose Design > Set Up Deployment > Subscriber Roles. Create subscriber roles for each user type in the site.

Step 6 Choose Design > Set Up Deployment > Service Areas.

For each domain, create a service area for each user type in Provisioning Manager 9.0 BE.

a. Select the protocol (SIP or SCCP) that was used in the corresponding site.

b. Select the required line call search space.

The hierarchy for line call search space is as follows:

1. International

2. Long-distance

3. Local

4. Internal

c. Select the device pool, phone call search space, location, and route partition corresponding to that site.

For example, if you have a site named CHICAGO in Provisioning Manager 9.0 BE, you will be using the following values for creating the service area:

Device Pool

PM_CHIC_DP

Phone CSS

PM_CHIC_DEVICE_CSS

Line CSS

PM_ALLOW_LD_CSS or PM_ALLOW_INTL_CSS

Location

PM_CHIC_LOC

Route Partition

PM_PHONES_PT


Step 7 Set the following Provisioning Attributes for User Services product, if Cisco Unified Presence is enabled:

a. Set Enable User for Unified CM IM and Presence attribute to true.

b. Select the required UC Service profile.

c. Set Home Cluster to true.

Step 8 For Cisco Unity Connection, do the following:

Set Email Processor to "PM_UMS-Default".

Set Subscriber COS without TTS Enabled attribute to "Voice Mail User COS".

Set Subscriber CoS with TTS Enabled to "PM_CoSwithTTS".

Set Subscriber Template without TTS Enabled to "voicemailusertemplate".

Step 9 Add the directory number blocks created for that site to the service area.

Step 10 Choose Administration > System Configuration > Provisioning Policies > Rules.

Step 11 Select the required domain and then set the following rules:

AssociateUsersByDevicePool—Specify the device pool corresponding to that site to associate services to this domain. For example, if the site name is CHICAGO, the domain sync rule will be:

"<CommunicationsManager_Name>: <chicago_devicepool_name>" (values should be in double quotes).

DefaultUserType—Specify the user type that new users are assigned by default. The value of the Data field must contain the name of a valid user type.

CreateSelfCareAccounts—Set this value to true to create Self-Care accounts for users.

DefaultCUPMPassword—Set this value to true and specify the default password for Self-Care users.

Step 12 Perform subscriber synchronization.

To perform subscriber synchronization in Cisco Unified Communications Manager:

a. Choose Design > Set Up Devices > Call Processor.

b. In the Call Processor Configuration page, click View Call Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Subscriber Synchronization section.

To perform subscriber synchronization in Cisco Unity Connection:

a. Choose Design > Set Up Devices > Unified Message Processor.

b. In the Unified Message Processor Configuration page, click View Unified Message Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Subscriber Synchronization section.

Step 13 Perform synchronization at the domain level.

a. Choose Design > Set Up Deployment > Domains.

b. In the Domain Configuration page, click View Domain.

c. Select the required domain.

d. In the Options pane, click Synchronize.


Sites Using NANP with LDAP

If you have provisioned your sites in Provisioning Manager 9.0 BE using North America Number Plan (NANP) and LDAP, do the following to migrate to Prime Collaboration Provisioning:


Step 1 In Prime Collaboration 9.0 Provisioning, choose Design > Set Up Devices > Devices Setup.

Step 2 In the Device Configuration page, click New Device.

Add the required devices, such as Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence.

For Cisco Unified Communications Manager, you must add Extension Mobility Access URL, if Extension Mobility service is configured.

To get the Extension Mobility URL from Cisco Unified Communications Manager, choose Device > Device Settings > Phone Services. Select Extension Mobility service and copy the URL.

Step 3 Perform Infrastructure synchronization for Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence.

To perform infrastructure synchronization in Cisco Unified Communications Manager:

a. Choose Design > Set Up Devices > Call Processor.

b. In the Call Processor Configuration page, click View Call Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

To perform infrastructure synchronization in Cisco Unity Connection:

a. Choose Design > Set Up Devices > Unified Message Processor.

b. In the Unified Message Processor Configuration page, click View Unified Message Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

To perform infrastructure synchronization in Cisco Unified Presence:

a. Choose Design > Set Up Devices > Unified Presence Processor.

b. In the Unified Presence Processor Configuration page, click View Unified Presence Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

Step 4 Choose Design > Set Up Deployment > Domains.

Step 5 For each site in Provisioning Manager 9.0 BE, create a domain in Prime Collaboration Provisioning.

Step 6 Choose Design > Set Up Devices > AAA Servers.

Step 7 In the AAA Server Configuration page, click New AAA Server to associate to LDAP server.

Step 8 Choose Design > Set Up Deployment > Domains.

Step 9 From the Domain Configuration page, click View Domain.

Step 10 Select the required domain.

Step 11 In the Options pane of the View Domain page, click LDAP Services.

Step 12 From the View LDAP Services Settings page, click Update Services Setting. In the Update LDAP Services Settings page, do the following

Select Authentication and Synchronization mode.

Add the filter criteria from Provisioning Manager 9.0 BE.

Step 13 Choose Design > Set Up Deployment > Subscriber Roles. Create subscriber roles for each user type in the site.

Step 14 Choose Design > Set Up Deployment > Service Areas.

For each domain, create a service area for each user type in Provisioning Manager 9.0 BE.

a. Select the protocol (SIP or SCCP) that was used in the corresponding site.

b. Select the required line call search space.

The hierarchy for line call search space is as follows:

1. International

2. Long-distance

3. Local

4. Internal

c. Select the device pool, phone call search space, location, and route partition corresponding to that site.

Step 15 Set the following Provisioning attributes for User Services product, if Cisco Unified Presence is enabled:

a. Set Enable User for Unified CM IM and Presence attribute to true.

b. Select the required UC Service profile.

c. Set Home Cluster to true.

Step 16 For Cisco Unity Connection, do the following:

Set Email Processor to "PM_UMS-Default".

Set Subscriber COS without TTS Enabled attribute to "Voice Mail User COS".

Set Subscriber CoS with TTS Enabled to "PM_CoSwithTTS".

Set Subscriber Template without TTS Enabled to "voicemailusertemplate".

Step 17 Add the directory number blocks created for that site to the service area.

Step 18 Choose Administration > System Configuration > Provisioning Policies > Rules.

Step 19 Select the required domain and then set the following rules:

AssociateUsersByDevicePool—Specify the device pool corresponding to that site to associate services to this domain. For example, if the site name is CHICAGO, the domain sync rule will be:

"<CommunicationManager_Name>: <chicago_devicepool_name>" (values should be in double quotes).

DefaultUserType—Specify the user type that new users are assigned by default. The value of the Data field must contain the name of a valid user type.

CreateSelfCareAccounts—Set this value to true to create Self-Care accounts for users.

DefaultCUPMPassword—Set this value to true and specify the default password for Self-Care users.

Step 20 Perform subscriber synchronization.

To perform subscriber synchronization in Cisco Unified Communications Manager:

a. Choose Design > Set Up Devices > Call Processor.

b. In the Call Processor Configuration page, click View Call Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Subscriber Synchronization section.

To perform subscriber synchronization in Cisco Unity Connection:

a. Choose Design > Set Up Devices > Unified Message Processor.

b. In the Unified Message Processor Configuration page, click View Unified Message Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Subscriber Synchronization section.

Step 21 Perform synchronization at the domain level.

a. Choose Design > Set Up Deployment > Domains.

b. In the Domain Configuration page, click View Domain.

c. Select the required domain.

d. In the Options pane, click Synchronize.


Note To import users from LDAP server in future, use LDAP synchronization button in each domain.



Sites Using Custom Dial Plan without LDAP

If you have provisioned your sites in Provisioning Manager 9.0 BE using custom dial plan without LDAP, do the following to migrate to Prime Collaboration Provisioning:


Step 1 In Prime Collaboration 9.0 Provisioning, choose Design > Set Up Devices > Devices Setup.

Step 2 In the Device Configuration page, click New Device.

Add the required devices, such as Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence.

For Cisco Unified Communications Manager, you must add Extension Mobility Access URL, if Extension Mobility service is configured.

To get the Extension Mobility URL from Cisco Unified Communications Manager, choose Device > Device Settings > Phone Services. Select Extension Mobility service and copy the URL.

Step 3 Perform Infrastructure synchronization for Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence.

To perform infrastructure synchronization in Cisco Unified Communications Manager:

a. Choose Design > Set Up Devices > Call Processor.

b. In the Call Processor Configuration page, click View Call Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

To perform infrastructure synchronization in Cisco Unity Connection:

a. Choose Design > Set Up Devices > Unified Message Processor.

b. In the Unified Message Processor Configuration page, click View Unified Message Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

To perform infrastructure synchronization in Cisco Unified Presence:

a. Choose Design > Set Up Devices > Unified Presence Processor.

b. In the Unified Presence Processor Configuration page, click View Unified Presence Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

Step 4 Choose Design > Set Up Deployment > Domains. For each site in Provisioning Manager 9.0 BE, create a domain in Prime Collaboration Provisioning.

Step 5 Choose Design > Set Up Deployment > Subscriber Roles. Create subscriber roles for each user type in the site.

Step 6 Choose Design > Set Up Deployment > Service Areas.

For each domain, create a service area for each user type in Provisioning Manager 9.0 BE.

a. Select the protocol (SIP or SCCP) that was used in the corresponding site.

b. In the Custom Dial Plan area, specify the values for phone call search space, line call search space, device pool, location, route partition, and common device configuration fields based on the values configured for the corresponding site in Provisioning Manager 9.0 BE.

Step 7 Set the following Provisioning attributes for User Services product, if Cisco Unified Presence is enabled:

a. Set Enable User for Unified CM IM and Presence to true.

b. Select the required UC Service profile.

c. Set Home Cluster to true.

Step 8 For Unity Connection, do the following:

Set Email Processor to "PM_UMS-Default".

Set Subscriber COS without TTS Enabled to "Voice Mail User COS".

Set Subscriber CoS with TTS Enabled to "PM_CoSwithTTS".

Set Subscriber Template without TTS Enabled to "voicemailusertemplate".

Step 9 Add the directory number blocks created for that site to the service area.

Step 10 Choose Administration > System Configuration > Provisioning Policies > Rules.

Step 11 Select the required domain and then set the following rules:

AssociateUsersByDevicePool—Specify the device pool corresponding to that site to associate services to this domain. For example, if the site name is CHICAGO, the domain sync rule will be:

"<CommunicationManager_Name>: <chicago_devicepool_name>" (values should be in double quotes).

DefaultUserType—Specify the user type that new users are assigned by default. The value of the Data field must contain the name of a valid user type.

CreateSelfCareAccounts—Set this value to true to create Self-Care accounts for users.

DefaultCUPMPassword—Set this value to true and specify the default password for Self-Care users.

Step 12 Perform subscriber synchronization.

To perform subscriber synchronization in Cisco Unified Communications Manager:

a. Choose Design > Set Up Devices > Call Processor.

b. In the Call Processor Configuration page, click View Call Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Subscriber Synchronization section.

To perform subscriber synchronization in Cisco Unity Connection:

a. Choose Design > Set Up Devices > Unified Message Processor.

b. In the Unified Message Processor Configuration page, click View Unified Message Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Subscriber Synchronization section.

Step 13 Perform synchronization at the domain level.

a. Choose Design > Set Up Deployment > Domains.

b. In the Domain Configuration page, click View Domain.

c. Select the required domain.

d. In the Options pane, click Synchronize.


Sites Using Custom Dial Plan with LDAP

If you have provisioned your sites in Provisioning Manager 9.0 BE using custom dial plan with LDAP, do the following to migrate to Prime Collaboration Provisioning:


Step 1 In Prime Collaboration 9.0 Provisioning, choose Design > Set Up Devices > Devices Setup.

Step 2 In the Device Configuration page, click New Device.

Add the required devices, such as Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence.

For Cisco Unified Communications Manager, you must add Extension Mobility Access URL, if Extension Mobility service is configured.

To get the Extension Mobility URL from Cisco Unified Communications Manager, choose Device > Device Settings > Phone Services. Select Extension Mobility service and copy the URL.

Step 3 Perform Infrastructure synchronization for Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence.

To perform infrastructure synchronization in Cisco Unified Communications Manager:

a. Choose Design > Set Up Devices > Call Processor.

b. In the Call Processor Configuration page, click View Call Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

To perform infrastructure synchronization in Cisco Unity Connection:

a. Choose Design > Set Up Devices > Unified Message Processor.

b. In the Unified Message Processor Configuration page, click View Unified Message Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

To perform infrastructure synchronization in Cisco Unified Presence:

a. Choose Design > Set Up Devices > Unified Presence Processor.

b. In the Unified Presence Processor Configuration page, click View Unified Presence Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Infrastructure Synchronization section.

Step 4 Choose Design > Set Up Deployment > Domains. For each site in Provisioning Manager 9.0 BE, create a domain in Prime Collaboration Provisioning.

Step 5 Choose Design > Set Up Devices > AAA Servers.

Step 6 In the AAA Server Configuration page, click New AAA Server to associate to LDAP server.

Step 7 Choose Design > Set Up Deployment > Domains.

Step 8 From the Domain Configuration page, click View Domain.

Step 9 Select the required domain.

Step 10 In the Options pane of the View Domain page, click LDAP Services.

Step 11 From the View LDAP Services Settings page, click Update Services Setting. In the Update LDAP Services Settings page, do the following

Select Authentication and Synchronization mode.

Add the filter criteria from Provisioning Manager 9.0 BE.

Step 12 Choose Design > Set Up Deployment > Subscriber Roles. Create subscriber roles for each user type in the site.

Step 13 Choose Design > Set Up Deployment > Service Areas.

For each domain, create a service area for each user type in Provisioning Manager 9.0 BE.

a. Select the protocol (SIP or SCCP) that was used in the corresponding site.

b. In the Custom Dial Plan area, specify the values for phone call search space, line call search space, device pool, location, route partition, and common device configuration fields based on the values configured for the corresponding site in Provisioning Manager 9.0 BE.

Step 14 Set the following Provisioning attributes for User Services product, if Cisco Unified Presence is enabled:

a. Set Enable User for Unified CM IM and Presence to true.

b. Select the required UC Service profile.

c. Set Home Cluster to true.

Step 15 For Unity Connection, do the following:

Set Email Processor to "PM_UMS-Default".

Set Subscriber COS without TTS Enabled to "Voice Mail User COS".

Set Subscriber CoS with TTS Enabled to "PM_CoSwithTTS".

Set Subscriber Template without TTS Enabled to "voicemailusertemplate".

Step 16 Add the directory number blocks created for that site to the service area.

Step 17 Choose Administration > System Configuration > Provisioning Policies > Rules.

Step 18 Select the required domain and then set the following rules:

AssociateUsersByDevicePool—Specify the device pool corresponding to that site to associate services to this domain. For example, if the site name is CHICAGO, the domain sync rule will be:

"<CommunicationManager_Name>: <chicago_devicepool_name>" (values should be in double quotes).

DefaultUserType—Specify the user type that new users are assigned by default. The value of the Data field must contain the name of a valid user type.

CreateSelfCareAccounts—Set this value to true to create Self-Care accounts for users.

DefaultCUPMPassword—Set this value to true and specify the default password for Self-Care users.

Step 19 Perform subscriber synchronization.

To perform subscriber synchronization in Cisco Unified Communications Manager:

a. Choose Design > Set Up Devices > Call Processor.

b. In the Call Processor Configuration page, click View Call Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Subscriber Synchronization section.

To perform subscriber synchronization in Cisco Unity Connection:

a. Choose Design > Set Up Devices > Unified Message Processor.

b. In the Unified Message Processor Configuration page, click View Unified Message Processor.

c. Select the required device.

d. In the options pane, click Synchronize.

e. Click Start in the Subscriber Synchronization section.

Step 20 Perform synchronization at the domain level.

a. Choose Design > Set Up Deployment > Domains.

b. In the Domain Configuration page, click View Domain.

c. Select the required domain.

d. In the Options pane, click Synchronize.


Note To import users from LDAP server in future, use LDAP synchronization button in each domain.



Verifying Prime Collaboration Provisioning Migration

If you are able to see all subscribers (users) and associated services in Prime Collaboration Provisioning, the migration is successful. To check this:


Step 1 Select Subscriber ID from the Global Search drop-down list.

Step 2 Enter * (asterisk) in the search box.

Step 3 Click the Arrow icon to begin the search.

All the subscriber records will be listed. You can use this page to check whether the subscribers and services are correctly associated.

Subscriber services can be moved from one service area to another within a domain. To do this, from the Subscriber Record Details page, select a subscriber and then click Move Services.


You can also perform the following tasks to confirm if the migration is successful:

Order other services (From the Subscriber Record Details page, select a subscriber and then click New Order).

Perform self-care functions (for self-care users).

We recommend that you take snapshots of Provisioning Manager 9.0 BE environment and devices, before you migrate to Prime Collaboration Provisioning. This will help you to revert to Provisioning Manager 9.0 BE setup, if migration is not successful.

Navigation Reference

Table 1-2 provides a reference to the navigational paths to invoke key Provisioning Manager 9.0 BE features, and the navigation of those features in Prime Collaboration Provisioning.

Table 1-2 Provisioning Manager 9.0 BE to Prime Collaboration Provisioning Navigation Mapping 

Task
Provisioning Manager 9.0 BE Navigation
Prime Collaboration Provisioning Navigation

Managing the devices

Deployment > System Configuration > Devices

Design > Set Up Devices > Devices Setup

Managing Sites

Deployment > System Configuration > Sites

Design > Set Up Deployment > Domains

Design > Set Up Deployment > Service Areas

Defining infrastructure instance

Deployment > Advanced > Infrastructure Configuration

Deploy > Infrastructure Configuration

Managing users

User Management

Administration > Users and Device Access Management > User Management

Accessing a Subscriber record

Deploy > Subscriber Management > Search Subscribers

Configuring rules

Administration > System Configuration > Provisioning Policies > Rules

Managing Licenses

System Administration > License Information

Administration > System Configuration > License Management

Enabling data purging

System Administration > Data Maintenance

Administration > System Maintenance > Data Maintenance


Additional Resources

To perform Prime Collaboration tasks, such as managing devices, domains and service areas, orders, Self-Care portal, batch provisioning, see Cisco Prime Collaboration 9.0 Provisioning Guide.

Links to other useful resources:

Cisco Prime Collaboration support community

Cisco Prime Collaboration training

Supported Devices for Cisco Prime Collaboration Provisioning

Setting Up Devices for Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Troubleshooting Guide

Cisco Prime Collaboration Provisioning Deployment Guide

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see What's New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.

Subscribe to What's New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.

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