Introduction
Cisco Prime Infrastructure is a network management tool that supports lifecycle management of your entire network infrastructure from one graphical interface. Prime Infrastructure provides network administrators with a single solution for provisioning, monitoring, optimizing, and troubleshooting both wired and wireless devices. Robust graphical interfaces make device deployments and operations simple and cost-effective.
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For information on server and web client requirements, see the Understand the System Requirements section of the Cisco Prime Infrastructure 3.7 Quick Start Guide.
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For information about installing this release of Prime Infrastructure, see the Installation Options section in the Cisco Prime Infrastructure 3.7 Quick Start Guide.
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For information about upgrading from previous releases of Prime Infrastructure, including the list of versions from which you can upgrade, see the How to Perform an Inline Upgrade section of the Cisco Prime Infrastructure 3.7 Quick Start Guide.
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For detailed information on licensing, see the Cisco Prime Infrastructure 3.x Ordering and Licensing Guide.
Submitting Feedback
Your feedback will help us improve the quality of our product. You must configure the email server and then enable data collection to configure the feedback tool. To send your feedback, follow these steps:
Procedure
Step 1 |
If you have configured your mail server, go to Step 4. |
Step 2 |
Choose Administration > > . |
Step 3 |
In the Mail Server Configuration page, enter the mail server details, then click Save to save the configuration settings. |
Step 4 |
Choose Administration > > . |
Step 5 |
In the Help Us Improve Cisco Products page, select Yes, collect data periodically, then click Save. |
Step 6 |
Click the Settings icon, then select . |
Step 7 |
Enter your feedback, then click OK. |
Supported Devices
To see the list of devices supported in this release of Prime Infrastructure:
Procedure
Step 1 |
Log in to Prime Infrastructure. |
Step 2 |
Click the wheel icon at the top right, then click Supported Devices. |
What to do next
For detailed information on the software compatibility for the Cisco wireless devices, see the following URL:
Note |
Prime Infrastructure does not support non-admin virtual device context (VDC) on Nexus devices. |
Supported Wireless LAN Controller Hardware Models
Table 1 lists the Prime Infrastructure supported devices for switches, WLCs, Access Points (APs), ISEs, and MSEs.
Supported Switches |
Supported Controllers |
Supported MSE Devices |
Supported ISE Devices |
Supported Lightweight APs |
Supported Autonomous APs |
Remarks |
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Catalyst 3560 Series Switches [Cisco IOS Release 12.2(50)SE] Catalyst 3650 Series Ethernet Stackable Switch* Catalyst 3750 Switches [Cisco IOS Release 12.2(50)SE] Catalyst 3850 Series Ethernet Stackable Switch* Catalyst 4500 Switches [Cisco IOS Release 12.2(50)SG]* |
Catalyst 9800-40 Wireless Controller Catalyst 9800-80 Wireless Controller Catalyst 9800-CL Wireless Controller for Cloud Catalyst 9800-L-C Wireless Controller Catalyst 9800-L-F Wireless Controller Cisco 3504 Wireless Controller Cisco 8540 Wireless Controller Cisco 8510 Wireless Controller Cisco 5520 Wireless Controller Cisco 5508 Wireless Controller Cisco 4400 Series Wireless Controllers Cisco 2504 Wireless Controller Cisco Flex 7510 Wireless Controllers Cisco Virtual Controller Cisco Wireless Service Module (WiSM) Cisco Wireless Service Module 2 (WiSM2) Cisco Wireless Controller on Cisco Services-Ready Engine (WLCM2 on SRE) Catalyst 3750G Integrated Wireless LAN Controller |
Cisco 3355 Mobility Services Engine Cisco MSE Virtual Appliance MSE 8.0.150.0 CMX-10.4.x CMX-10.5.x CMX-10.6.x |
Cisco ISE 2.6 Cisco ISE 2.4 Cisco ISE 2.3 Cisco ISE 2.2 Cisco ISE 2.1 Cisco ISE 2.0 Cisco ISE 1.4 with the required patch1 Cisco ISE 1.3 Cisco ISE 1.2 |
Cisco Catalyst 9120AXI AP Cisco Catalyst 9120AXE AP Cisco Catalyst 9120AXP AP Cisco Catalyst 9115AXE AP Cisco Catalyst 9115AXI AP Cisco Catalyst 9117AXI AP Cisco Aironet 4800 AP Cisco Aironet 3800i AP Cisco Aironet 3800e AP Cisco Aironet 3800p AP Cisco Aironet 3700i AP Cisco Aironet 3700e AP Cisco Aironet 3700p AP Cisco Aironet IW 3700 AP Cisco Aironet 3600i AP Cisco Aironet 3600e AP Cisco Aironet 3600p AP Cisco Aironet 3500i AP Cisco Aironet 3500e AP Cisco Aironet 3500p AP Cisco Aironet 2800i AP Cisco Aironet 2800e AP Cisco Aironet 2700i AP Cisco Aironet 2700e AP Cisco Aironet 2700p AP Cisco Aironet 2600i AP Cisco Aironet 2600e AP Cisco Aironet 1850i AP Cisco Aironet 1850e AP Cisco Aironet 1840I AP Cisco Aironet 1830i AP Cisco Aironet 1815i AP Cisco Aironet 1815w AP Cisco Aironet 1815t AP Cisco Aironet 1815m AP Cisco Aironet 1810 OfficeExtend Series AP Cisco Aironet 1810w AP Cisco Aironet 1800i AP Cisco Aironet 1700i AP Cisco Aironet 1700E AP Cisco Aironet 1600i AP Cisco Aironet 1600e AP Cisco Aironet 1572IC AP Cisco Aironet 1572EAC AP Cisco Aironet 1572EC AP |
Cisco Aironet 3700 Series APs Cisco Aironet 3600 Series APs Cisco Aironet 3500 Series APs Cisco Aironet 2700 Series AP Cisco Aironet 2600 Series APs Cisco Aironet 1700 Series APs Cisco Aironet 1600 Series APs Cisco Aironet 1550 Series APs Cisco Aironet 1530 Series APs Cisco Aironet 1570 Series APs Cisco Aironet 1260 Series APs Cisco Aironet 1140 Series APs Cisco Aironet 1040 Series APs Cisco Aironet 700W APs Cisco Aironet 702I Series APs Cisco Aironet 800 Series ISR Cisco Aironet 1310 and 1410 Bridges, Cisco IW3700 series APs. |
*Also acts as Cisco Wireless Controller. |
Catalyst 6500 Switches [Cisco IOS Release 12.2(33)SXI] and [Cisco IOS XE 03.07.00.E] Cisco NAM 2304 Appliance Cisco NAM 2320 Appliance Cisco IE 2000 Series Switches. |
Cisco 5760 Wireless LAN Controller The following Cisco Mobility Express Controllers are supported:
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Cisco Aironet 1562I AP Cisco Aironet 1562E AP Cisco Aironet 1562D AP Cisco Aironet 1562 PS AP Cisco Aironet 1552C AP Cisco Aironet 1552CU AP Cisco Aironet 1552E AP Cisco Aironet 1552EU AP Cisco Aironet 1552H AP Cisco Aironet 1542I AP Cisco Aironet 1542D AP Cisco Aironet 1532I AP Cisco Aironet 1200 AP Cisco Aironet 1140 AP Cisco Aironet 1130 AG AP Cisco Aironet 1040 AP Cisco Aironet 700 AP Cisco Aironet 702W AP Cisco Aironet 600 Series OfficeExtend AP |
New Features and Enhancements
This section provides a brief description of new features and enhancements in this release. For more information about the features and benefits, as well as hardware and software specifications, see the Cisco Prime Infrastructure 3.7 Data Sheet at: http://www.cisco.com/c/en/us/products/cloud-systems-management/prime-infrastructure/datasheet-listing.html
Wired
Administration Dashboard Enhancements
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Also included new filter options such as “Pending-Approval”, “Approved”, “Rejected” and “Expired_Before_Approval”. Default filter option is “Pending-Approval”.
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Administration Settings Enhancements
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Under
-You can now send notification mail for user jobs if the Last_Run_Status is Partial Success.
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Dashboard Enhancements
Monitoring Tools Enhancements
Inventory Enhancements
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Network Devices screen. Click the settings icon at the top right corner, expand the Columns menu and select the Model Number option.
- You can now view the model numbers of the devices in the -
Discovery Job Instances section.
- Options to Export and Refresh are introduced in the
Wireless
Configuration Enhancements:
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LED Flash State and LED Flash Duration.
— You can monitor the LED Flash State of Unified APs using two new columns,You can configure LED Flash settings using
page. -
— CDP Neighbour added as a new column in Unified AP list page.
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— CAPWAP Uptime added a new customizable column in Unified APs list table/page
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WPA3 Updates:
Prime Infrastructure now supports WPA3 configuration for AireOS 8.10 and IOS-XE 16.12.1 Wireless Controllers.
Note
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No support for CCMP256, GCMP128, and GCMP256 Encryption Ciphers
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No support for SUITEB authentication key.
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Access Points Enhacements
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Prime Infrastructure 3.7 introduces support for:
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Cisco Catalyst 9120 Series Unified AP – 9120AXI, 9120AXE and 9120AXP (Catalyst 9800 Wireless Controller 16.12 onward)
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Cisco 1840 Series Unified AP – 1840I (AireOS version 8.10 onwards)
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Catalyst 9800 Series Wireless Enhancements
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Coral Updates:
Prime Infrastructure now extends support for dual Coral functionality.
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New coral directory:
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<coraldirectory> -> /opt/CSCOlumos/coralinstances/
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Default coral instances:
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/opt/CSCOlumos/coralinstances/coral1/coral/bin (for 16.11x devices)
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/opt/CSCOlumos/coralinstances/coral2/coral/bin (for 16.12x devices)
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Port mapping for Coral:
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TCP port 20828 – reserved for 16.11x controller
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TCP port 20830 – reserved for 16.12x controller
Ensure that you have both the ports open in your system’s firewall (both IPv4 and IPv6).
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Reports
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Device Serial Number, is added. You can create a new Device Serial Number report by clicking the New button.
- A new report type, -
SFP Port and Module Details, is added. You can create a new SFP Port and Module Details report by clicking the New button.
- A new report type, -
Vlan, is added. You can create a new Vlan report by clicking the New button.
- A new report type,
Important Notes
This section contains important notes about Prime Infrastructure.
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Cisco Prime Infrastructure does not support Data Center from Release 3.7. For more information see End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure Data Center.
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Editing the schedule of an already-scheduled job will change the status of that job to Pending for Approval since each edit requires an approval from the user who created the job.
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You must disable and enable the syslog forwarding feature and then refresh the page if Prime Infrastructure is not able to forward Syslogs to the remote server. If the issue persists, restart Prime Infrastructure.
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Cisco Prime Infrastructure does not support monitoring for Cisco Application Control Engine (ACE) module, because ACE has been moved to end-of-life and does not respond to related monitoring MIBs.
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In Prime Infrastructure after backup and restore, the huge amount of empty partitions from Alarm table fails to drop the old partitions. For more information see Techzone on how to drop partition.
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Prime Infrastructure can handle 7k interfaces per device. It takes only a few hours for the inventory sync-up to complete for the devices within this range. For devices with more than 7k interfaces, a few days will be required for the sync-up and if the interfaces range exceeds 10k, server downtime is experienced.
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When you migrate to Catalyst 9800 devices from the Prime Infrastructure-DNA Center co-existence tool, the Catalyst 9800 devices support aided for DNA Center 1.2.8 and above moves the WLC to DNA Center and the devices to the collection failure sync state on Netconf feature failure. This is because the Catalyst 9800 devices support expects you to enter a value for the “Netconf Port” field and the SSH credentials so as to be managed by DNA Center. You can also manage the Catalyst 9800 devices manually by entering a value for the Netconf Port field and the SSH credentials in DNA Center and then re-sync.
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You must perform the configuration instructions as described in the Basic Configuration of a Catalyst 9800 Running IOS to Support NETCONF/YANG Data Modelling section required for a Catalyst 9800 running IOS software to support NETCONF/YANG Data Modelling.
Note
Replace 3850 with 9800, wherever applicable.
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Cisco Prime Infrastructure no longer supports the Datacenter feature.
Open Caveats
The following table lists the open caveats in Prime Infrastructure Release 3.7.
Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the open caveats using the Bug Search Tool.
Identifier |
Description |
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CSCvq57737 |
The Software EOX report has multiple wrong EOX entries. |
CSCvq76582 |
Prime Infrastructure 3.7 with WLC 8.10MR1-No heatmaps for 91xx APs. |
CSCvq90726 |
Different timezone in HA logs in each browser. |
CSCvq91883 |
Prime Infrastructure-Link and WAN port classification is not working when CDP is disabled. |
CSCvq92607 |
Prime INfrastructure 3.x-Compliance policy should not allow "div" in the Rule Title. |
CSCvq20638 |
Controller is going to the Partial Collection Failure state. |
CSCvq20648 |
The added Controller and AAP is not reflecting in the Inventory page |
CSCvq23873 |
WIPS Alarms detected by MSE are not shown in the Maps page. |
CSCvq23997 |
The MSE detected client is not shown in the Maps page. |
CSCvq18305 |
The bulk deletion of devices feature is not working. |
CSCvq20662 |
Exception is thrown while unsync the MSE from Controller. |
CSCvq24003 |
Improper heatmaps in Maps page. |
CSCvq24089 |
Issues in deployment of theWireless Configuration Group template. |
CSCvq43308 |
The controller configuration backup failed. |
CSCvq62992 |
The VD Summary dashboard crosslaunch to VD page throws xwt.widget.objectselector.ObjectSelector (Chrome). |
CSCvq67782 |
The Network Topology page is not loading in Firefox. |
CSCvq74974 |
IWAN Enablement -> Focus of mouse action is not on the UI element, but slightly below. |
CSCvr05537 |
Jobs are not moving to Running state after restore 3.5, 3.4 backup over 3.7 in a specific scenario. |
CSCvr05701 |
Prime Infrastructure 3.7-Network Device rendering while accessing the "Configuration / Network / Network Devices/All devices". |
Resolved Caveats
The following caveats were resolved in this release. You can view additional information about these caveats in the Bug Search Tool.
Identifier |
Description |
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CSCvp78445 | Multiple Vulnerabilities in tomcat - Need ipcentral cleanup. |
CSCvp79419 | Cisco Prime Infrastructure and Evolved Programmable Network Manager Remote Code Execution. |
CSCvp87337 | Prime Infrastructure 3.7-NMS server stopped after upgrade and restore 35X,34X to 3.7.0.0.66. |
CSCvq10480 | Primary goes down after failback in sequence after force failover. |
CSCvq13903 | Jobs are going to Undefined state in Prime Infrastructure 3.7 Upgrade Setup |
CSCvq16424 | S&P:NMS server not responding in gen2 longevity server. |
CSCvq18370 | [Prime Infrastructure 3.7 with DNAC 1.3 and DNAC 1.2.10.4] Prime Infrastructure-DNAC: Devices not migrated. |
CSCvq19592 | Evaluation of ncs for TCP_SACK. |
CSCvq22352 | [3.7.0.0.90] Jobs are failing after Failback and VD creation is failing in Secondary after Failover. |
CSCvq27267 | Device is not getting listed in deploy flow. |
CSCvq27414 | Samoa 3.7.0.0.95: Hibernate Exception after ForceFailover/Failover in HA. |
CSCvq31670 | Syslog Policies feature is not enabled in 3.1 to 3.7. |
CSCvq33687 | Fault reports are not enabled in 3.1, 3.2, 3.3 to 3.7. |
CSCvq37163 | IPSLA not available to test in the Hardening upgrade and restore path servers. |
CSCvq37664 | Samoa 3.7.0.0.103: Smart licensing is not working [Hardening Blocker] |
CSCvq38664 | DB connections exceeded after upgrade in the scale upgrade server. |
CSCvq38854 | NMS Server stopped after upgrade from 34x , 35x to 3.7.0.0.105. |
CSCvq47780 | Prime PI-VA-3.7.0.0.111-flex.ova login UI shows blank page. |
CSCvq52843 | Regular Expression Tester does not recognize character classes. |
CSCvq78005 | S&P: Server gets crashed with 127 build with Gen2 S&P server. |
CSCvo78055 | CLI "kron occurrence" not generating backups. |
CSCvo89013 | Rogue APs(Updated) report in Prime Infrastructure intermittently fails when run via API |
CSCvk33859 | Severity/Auto clear duration is been allowed to set for the categories in Alarm Severity page. |
CSCvm46431 |
Collection Failure for ISR4221 device in Prime Infrastructure 3.4. |
CSCvn16418 | ENH 3.x: Improve SFTP Transfer Speeds in the CARS App. |
CSCvo30908 | Prime Infrastructure 3.4/3.5 allowed HA registration via Eth1 interface |
CSCvo43328 | Prime Infrastructure 3.3/3.4-Interface details report does not populate for 6800/6500 devices. |
CSCvo85645 | Prime Infrastructure 3.5.x-Documentation required to use custom scripts while creating syslog policies. |
CSCvo98740 |
My Templates page is loading slowly. |
CSCvp24419 |
NMS and Matlab services may not start after reload. |
CSCvp28947 |
Error while loading Inventory > Config Archive in Prime Infrastructure 3.4.1. |
CSCvp56198 |
Prime Infrastructure 3.5 generates incomplete backup file on NFS. |
CSCvp57204 |
Device down email alerts not working in Prime Infrastructure. |
CSCvp61818 |
Prime Infrastructure 3.4-\"Password-lock-retry-count 3 lock-time 5\" locks account indefinitely. |
CSCvp66883 |
Syslog retention does not work in Prime Infrastructure 3.3. |
CSCvp69402 |
HA failback attempt recommendation text does not make sense. |
CSCvp74809 |
Partial collection failure for IE1000 in Prime Infrastructure 3.5 and 3.6 |
CSCvp83545 |
Prime Infrastructure may not show network module details on the device summary page. |
CSCvp83564 |
Prime Infrastructure 3.5 vulnerabilities-Insecure HTTP Header Policies and Browser cache weakness. |
CSCvp86858 |
Prime Infrastructure 3.5-Dynamic device grouping not working as expected. |
CSCvp96871 |
Inventory Collection status is not properly updated when Smart Inventory is enabled. |
CSCvp96960 |
Prime Infrastructure 3.5.x Check Readiness: NETWORK - Check network bandwidth speed test fails. |
CSCvp99321 |
C9300-48P+8 Chassis View not displayed correctly in Device Details Summary. |
CSCvq20849 |
Prime Infrastructure's User's Guide needs updated around wireless map floorplan images. |
CSCvq22123 |
Configuration Archive Rollback Failing for WLC \"360000ms timeout\". |
CSCvq41789 |
Prime Infrastructure Multiple XSS vulnerabilities in Admin Web Interface. |
CSCvq73047 |
Wireless controller of Cat4500 device is discovered as wired in Prime Infrastructure 3.5. |
CSCvq73155 |
Export with Controller name or AP Model filter exporting only devices with case-sensitive match. |
CSCvo78428 |
Issue in sorting "Client Count" or "Serial Number" column for meraki devices. |
CSCvo74920 |
Upgrade to 3.6 from 3.5 ensure Post Upgrade hooks are completed. |
CSCvp49956 |
Export without credentials not working for some filtering criteria. |
CSCvq33066 |
OVA reserves half of CPU and memory for VM while deploying Prime Infrastructure. |
CSCvq57505 |
London time shows as Bangladesh time on High Availability tab. |
CSCvo78407 |
Event message is cut in the detailed view. |
CSCvq06726 |
Config archive time out feature isn't respected; the predefined timeout values need to be documented. |
CSCvp06834 |
AireOS WLC configuration backup file stored in Prime Infrastructure missing the \"config\" keyword. |
CSCvq24390 |
Bulk import using a credential profile does not associate credential profile to the devices |
Related Documentation
You can access additional Cisco Prime Infrastructure documentation at:
http://www.cisco.com/en/US/products/ps12239/tsd_products_support_series_home.html
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html .
Subscribe to What’s New in Cisco Product Documentation , which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.