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Release Notes for Cisco Prime Infrastructure, Release 1.3.0.20

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Table of Contents

Release Notes for Cisco Prime Infrastructure , Release 1.3.0.20

Introduction

Virtual Appliance - Hardware Requirements

Browser Support

Supported Device Types and Software Versions

Installation Guidelines

Upgrading Cisco Prime Infrastructure

Submitting Feedback

Prime Infrastructure License

Cisco Prime Infrastructure 1.3.0.20 Supported Devices

New Features and Enhancements

Important Notes

Open Caveats

Resolved Caveats

Related Documentation

Obtaining Documentation and Submitting a Service Request

Introduction

The Cisco Prime Infrastructure is a network management tool that supports lifecycle management of your entire network infrastructure from one graphical interface. Prime Infrastructure provides network administrators with a single solution for provisioning, monitoring, optimizing, and troubleshooting both wired and wireless devices. Robust graphical interfaces make device deployments and operations simple and cost-effective.

Prime Infrastructure provides two different graphical user interfaces (from which you can switch back and forth by clicking the downward arrow next to your login name):

  • Lifecycle view, which is organized according to home, design, deploy, operate, report and administer menus.
  • Classic view, which closely corresponds to the graphical user interface in Cisco Prime Network Control System 1.1 or Cisco Wireless Control System (WCS).

For more information on the Lifecycle view of the Cisco Prime Infrastructure features, see the following URL:

http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.2/user/guide/prime_infra_ug.html

For more information on the Classic view of the Cisco Prime Infrastructure features, see the following URL:

http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.3/configuration/guide/pi_12_cg.html

For more information on prerequisites, system requirements, and installation, see the following URL:

http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.3/quickstart/guide/cpi_qsg_1_3.html

Virtual Appliance - Hardware Requirements

For information about the number and type of devices supported by each virtual appliance size, see the Product Specifications section of the Cisco Prime Infrastructure 1.2 data sheet at http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html .

Browser Support

Prime Infrastructure supports the following browsers:

  • Google Chrome—19.0 build
  • Mozilla Firefox— ESR 10.x, 13.0 and 14.0
  • Microsoft Internet Explorer 8.0 or 9.0 with Chrome plug-in . Native Internet Explorer is not supported.

Note We recommend a minimum screen resolution of 1280 x 800 pixels.


Supported Device Types and Software Versions

Table 1 lists the wireless devices and their software versions that are supported by Prime Infrastructure 1.3.0.20.

 

Table 1 Supported Controller Hardware Models and Software Versions

Controller Hardware Models
Controller Software Versions

Cisco 2100 Series

7.0.x

Cisco 2500 Series

7.0 until 7.4.110.0

Cisco 4400 Series

7.0.x

Cisco 5500 Series

7.0 until 7.4.110.0

Cisco Flex 7500 Series

7.0 until 7.4.110.0

Cisco Flex 8500 Series

7.3

Cisco Virtual Controller

7.3

Cisco WiSM

7.0.x

Cisco WiSM21

7.0 until 7.4.110.0

Cisco Wireless Controller on Service Ready Engine (WLCM2 on SRE)

7.2.110.0

Cisco Catalyst 3750G Series Integrated Wireless LAN Controllers

7.0 until 7.4.110.0

1.WiSM2 is not supported for Config Archive and config-related operations.

For detailed information on the software compatibility for the Cisco wireless devices, see the following URL:

http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html

For detailed information on the supported device types and software versions, see the following URL:

http://www.cisco.com/en/US/products/ps12239/products_device_support_tables_list.html

Installation Guidelines

For detailed installation information, see the following section of the Cisco Prime Infrastructure 1.3 Quick Start Guide:

http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.3/quickstart/guide/cpi_qsg_1_3.html#wp69980

Upgrading Cisco Prime Infrastructure


Note • Prior to upgrading, a patch must be installed on the existing system. For detailed upgrade information, see the following section of the Cisco Prime Infrastructure 1.3 Quick Start Guide:

http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.3/quickstart/guide/cpi_qsg_1_3.html#wp69624

  • Ensure that you perform a backup before attempting to upgrade.
  • Use a console connection when you upgrade, to avoid Telnet/SSH terminal timeouts.
  • Remove high availability before performing the upgrade.
  • The upgrading of Cisco Prime Network Control System 1.1.2.12 or 1.1.3.2 to Cisco Prime Infrastructure 1.3 is not supported directly. If you plan to upgrade from Cisco Prime Network Control System 1.1.2.12 or 1.1.3.2 to Cisco Prime Infrastructure 1.3.0.20, contact Cisco TAC for upgrade instructions and assistance. Also, read the following software advisory for more information on how to upgrade.

http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.3/software/advisory/Software_Advisory_CPI_1_1_2_and_1_1_3.pdf


 

For detailed information about the upgrade methods, see the following URL:

http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.3/quickstart/guide/cpi_qsg_1_3.html#wp56675

Submitting Feedback

Your feedback will help us improve the quality of our product. To send your feedback, follow these steps:


Step 1 If you have configured your mail server, go to Step 8.

Step 2 Choose Administration > System Settings > Mail Server Configuration .

Step 3 In the Mail Server Configuration page, enter the mail server details.

Step 4 Click Save to save the configuration settings.

Step 5 Choose Help > Help Us Improve Cisco Products .

Step 6 In the Help Us Improve Cisco Products page, select the Yes, collect data periodically option.

Step 7 Click OK .

Step 8 Choose Help > Submit Feedback (in the Classic view) or click the question mark icon at the top right and then click Submit Feedback (in the LifeCycle view).


Note You must configure the e-mail server and then enable data collection to configure the feedback tool.



 

Prime Infrastructure License

For detailed information on the Prime Infrastructure Licensing, see the following URL:

http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html

Cisco Prime Infrastructure 1.3.0.20 Supported Devices

For detailed information on the supported device types, see the following URL:

http://www.cisco.com/en/US/products/ps12239/products_device_support_tables_list.html

New Features and Enhancements

This section provides a brief description of what is new in this release.

  • This release supports Cisco Aironet 1600 Series Lightweight Access Points. You can plan, deploy, and manage the 1600 Series Lightweight Access Points through Cisco Prime Infrastructure. For more information, see
    http://www.cisco.com/en/US/products/ps12555/index.html .
  • Prime Infrastructure provides management support for new access point hardware: WSSI module. The WSSI module is field-upgradable, third radio module add-on to the 3600 Series Access Point. Also, SNMP MIB enhancements are available for the monitor module within the specific 3600 Series access point. Enables increased client performance by offloading spectrum Monitoring and Security capabilities to third radio, while the integrated radios concurrently serve 2.4 and 5 GHz client devices.
  • Prime Infrastructure provides Assurance for Wireless feature. This enables you to monitor, configure, report, and troubleshoot application traffic using tools like NBAR-2 and NetFlow.

Note The AVC configuration on controllers does not require Assurance license, but AVC monitoring requires it.


  • Support for Application Visibility and Control (AVC) is introduced. AVC classifies applications using Cisco's Deep Packet Inspection (DPI) techniques with Network-Based Application Recognition (NBAR) engine and provides application-level visibility and control into Wi-Fi network. After recognizing the applications, the AVC feature allows you to either drop or mark the traffic.

Using AVC, the controller can detect more than 1000 applications. AVC enables you to perform real-time analysis and create policies to reduce network congestion, costly network link usage, and infrastructure upgrades.

  • Support for NetFlow protocol is introduced. The NetFlow protocol provides information about network users and applications, peak usage times, and traffic routing. The NetFlow protocol collects IP traffic information from network devices to monitor traffic.

The NetFlow architecture consists of the following components:

Collector—Entity that collects all the IP traffic information from various network elements.

Exporter—Network entity that exports the template with the IP traffic information. The controller acts as an exporter.

  • Support for the Multicast DNS (mDNS) protocol is introduced. This feature allows you to to easily deploy and manage Bonjour Services Directory. You can monitor, configure, and troubleshoot Bonjour Services Discovery.
  • This release provides the following additional RADIUS support features on FlexConnect.

A primary or secondary RADIUS server per FlexConnect group is sufficient.

The FlexConnect group allows you to configure Primary or Secondary RADIUS server which may not present in the controller.

  • This release supports the following:

Cisco Catalyst 3850 Series Ethernet Stackable Switch.

Cisco NAM 2304 Appliance.

Cisco IE 2000 Series Switches.


Note For information about Cisco Unified Wireless Network Software Release 7.4, see the following URL:
http://www.cisco.com/en/US/prod/collateral/wireless/ps6302/ps8322/ps10315/product_bulletin_c25-722724.html


Important Notes

  • The Cisco 12.2EWA IOS Image for Catalyst 4948 does not work properly. Cisco Prime Infrastructure supports Cisco IOS Image 12.2SG for Catalyst 4948 series. This is because of different sysOId's returned by Cisco IOS Images.
  • For the TACACS+/RADIUS user authentication, the custom attributes related to the new features are required to be added/appended to the existing set of attributes in AAA server to access certain pages/views. For example, Monitor Media Stream page, Virtual Domain List (to view the list of virtual domains from the Create Report page), and so on. For RADIUS authentication and authorization in Prime Infrastructure 1.3.0.20, there is an alternate method available for the AAA users. Only the user role and virtual domain attributes can be configured in AAA server (instead of copying the complete custom attribute task list from Prime Infrastructure to the AAA server).
  • After doing a major version upgrade of Prime Infrastructure application, the browser cache on the client machines used to access the older version, would need to be cleared once so that the data for the old application is removed from the browser cache. After that connecting to the upgraded server will work fine.
  • Hot CLI backup is not recommended in Prime Infrastructure 1.3.0.20.

Open Caveats

Table 2 lists the Open Caveats in Cisco Prime Infrastructure Release 1.3.0.20.

Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Toolkit . You can track the status of the open caveats using the Bug Toolkit.

 

Table 2 Open Caveats

Identifier
Description

CSCue04038

AP search does not work correctly.

CSCue28974

Detailed Dashboards/Devices fail to display WLC statistics/information.

CSCue33988

The last execution status appears as “failed” for data cleanup.

CSCue34067

Unable to load the results page after a completed voice diagnostic test is performed.

CSCua77597

Discrepancy in the transmitted and received data from the client session report.

CSCub38566

Data cleanup takes long time.

CSCuc83315

In the Alarm and Events page, many alerts are reported by IP addresses as the source of failure.

CSCud36885

Very slow schema evolution/upgrade.

CSCud41151

Timeout error occurs while performing registration.

CSCud80157

High Availability registration failed.

CSCud98783

The contents of the backup need to be optimized by removing unnecessary content in some directories.

CSCua30266

Inconsistent Authenticated Client Count number of Client Count Report

CSCub41299

ACL counters are not working while migrating from WCS 7.0.230 to NCS 1.1.

CSCub97736

MSE auto sync does not work after stopping and starting the MSE service

CSCud52453

The Applied to Controller and Virtual Domain count are not showing up correctly.

CSCud58893

The delete button in Shunned Client Saved search is not working.

CSCud61968

Rogue rule group fails to apply in the life cycle view.

CSCud63946

After creating Friendly AP template, the template details are missing.

CSCud80804

Error while backing up database.

CSCud95130

Prime Infrastructure shows “permission denied” error in third party controller > add controllers.

CSCud97644

Config and disable issue with LWAP template.

CSCue01522

Unable to select search option after switching from one view to other

CSCue03868

Secondary backup - ERROR [system] [main] Problem zipping file:

CSCue14047

Failed upgrade not cleaning up upgrade data

CSCue17090

Planning mode is extremely slow to open for previously designed floors.

CSCue18703

Secondary database uncertain state while failover.

CSCud26027

Unable to login in to UI.

CSCud61852

Reporting time,protocol becomes unselectable after running non-default

CSCue30201

Cisco 3750x switches not showing wired clients

CSCud39395

Difference between RMAN Archivelogs and disk contents causes DB crash

CSCuc74852

Administration > Jobs Dashboard page reports an exception

CSCud49364

Failed to delete few devices added on upgraded server

CSCud00537

Failback Error creating instance direct: /opt/CSCOlumos

CSCud10462

Ensure Appliance BnR supported in 2.0

CSCud12229

Primary process failed after failback

CSCud22882

Need proper error message if invalid file was restored

CSCud31252

High Availability: Even though valid netflow coming in, Netflow based reports are not working correctly.

CSCud32807

Unable to start secondary Error in UI

CSCud33502

Failed to start Prime Infrastructure on primary Prime Infrastructure after attempting registration with secondary.

CSCud54588

Grouping not working. WLC does not appear under respective device type group

CSCue44737

Context-sensitive help throws HTTP 404 error while launching help from Report

Resolved Caveats

Table 3 lists the Resolved Caveats in Cisco Prime Infrastructure Release 1.3.0.20.

Click the identifier to view the details of the caveat. This information is displayed in the Bug Toolkit . You can track the status of the resolved caveats, using the Bug Toolkit.

Table 3 Resolved Caveats

Identifier
Description

CSCud22658

Restore process fails when restoring NCS 1.1.1.24 to Prime Infrastructure 1.2.1.4.

CSCua34353

Oracle database size grows causing out of disk space conditions

CSCuc01344

Controller without CLI credentials, on syncing goes to managed with warnings

CSCtx58026

High Availability Secondary should be able to run a backup and restore to primary

CSCuc42730

For lengthy SYSLOCATION, the insert query fails

CSCuc74844

Rogue APs flagged as Friendly in WCS 4.X show up as templates in Prime Infrastructure 1.2

CSCud21253

High availability fails during the post HA registration step

CSCud02904

Under some circumstances, the UI page "Clients and Users" of Prime Infrastructure 1.2.0.103 throws a duplicate widget error

CSCuc59011

Applying the point patch for Prime Infrastructure 1.2 upgrades causing backup failures

CSCud06467

Configuration Templates on Friendly Rogue AP throws error

CSCuc96684

Exception thrown when pushing out WLAN template.

CSCuc66007

Unable to upgrade to Prime Infrastructure 1.2

CSCuc66018

Prime Infrastructure 1.2 becomes unresponsive when garbage collector is not run frequently

CSCuc66031

Prime Infrastructure 1.2 data cleanup job fails

CSCud10996

Restore fails with missing archived logs.

CSCud49309

Prime Infrastructure does not start - hm logs have "No more data to read from socket"

CSCuc73414

Discovery is setting the SNMP Timeout as 1 Sec.

CSCue02846

HA does not happen for Out Of Memory

CSCue02961

Need an easy way to turn off the PNP service.

CSCue14315

Restore fails due to lack of disk space

CSCub80476

Unique client report shows incorrect information

CSCub95698

WCS apply AP Group template to WLC with random order

CSCuc02193

Resource file LocationResources.properties is missing from server side

CSCuc04453

Monitor AP page shows false positive critical alarms state for AP

CSCuc06992

The country code for Croatia (HR) is missing in the Lightweight AP template

CSCuc09535

In the Google Maps functionality of Prime Infrastructure, the GUI allows creation of a long name which, when combined with the MAC address of the related AP, is longer than 32 characters.

CSCuc09732

AP reboot is alerted with Clear level

CSCuc10095

Unknown Exception generated modifying discovered WLAN template

CSCuc10695

Unit of Client Traffic Report per Floor Area (CSV/PDF) showing Wrong

CSCuc10789

Building View does not reflect AP administrative disabled status

CSCuc13646

Client traffic report Each Floor value & Sum of AP By Floor not same

CSCuc13831

Guest Account status report does not report anything beyond 7 days

CSCuc18903

The client traffic summary and client summary by protocol mismatch

CSCuc19594

Incorrect data in Client Traffic report when selecting long period

CSCuc35382

Lost FlexConnect VLAN-Mapping AP Template if not shown in GUI

CSCuc42993

Refresh from network fails when Autonomous AP is present on the floor

CSCuc51508

Client association history in reports incorrect time

CSCuc54674

PSK template fails on 1.2 if auth and accounting server is disabled

CSCuc55914

Prime Infrastructure 1.2 does not support a / (forward slash) in the AP Group Template name

CSCuc56528

Per SSID Unique Client Report Failure

CSCuc60589

Modified user group cannot switch between GUI modes

CSCuc65989

Database Restore failure.

CSCuc70182

AP group name in AP template page is inconsistent

CSCuc81834

Incorrect Breadcrumbs

CSCuc83826

Prime Infrastructure 1.2 saved settings in the floor view are not retained

CSCuc85756

Cancelling changes from 'Add Access points' erases all the existing AP's

CSCuc86486

"All EU Controllers"" schedule shown as expired

CSCuc86490

Problems applying lightweight AP templates.

CSCuc86733

DiscoveryJob/Sync job stops

CSCuc91101

Map editor scales the floor plan incorrectly when the unit is in meters

CSCuc91911

A blank page appears when sorting clients on the map list page

CSCuc92109

After Upgrade WiSM2 Controller's Device Type is not recognized

CSCuc92315

Issues exist with Map Zoom

CSCuc92316

Track client does not show complete history- last line is cut off

CSCuc95859

Auto refresh in maps page can refresh only the numbers

CSCud04086

Configuring AP Fast Heartbeat causes Audit Mismatch status

CSCud05820

Prime Infrastructure 1.2 Audit mismatch

CSCud12344

Prime Infrastructure does not allow you to change AP Antenna elevation angle

CSCud13103

Critical alarm for device not reachable is not cleared

CSCud15988

Number Format Exception launching Controller Detail Page (Classic View)

CSCud17283

After upgrade to Prime Infrastructure 1.2, the rogue APs are not showing up in the map

CSCud22136

Prime Infrastructure 1.2 assigns wrong virtual domain after domain change

CSCud40312

Adhoc Rogue severity is wrongly categorized

CSCud51516

NBI is not be accessible by members of the admin group after Prime Infrastructure is upgraded to 1.2 from an earlier version.

CSCud54006

Prime Infrastructure 1.2 Monitor Switches page shows 0 client count

CSCud56164

Unable to add interface to already discovered template

CSCud61799

Prime Infrastructure 1.2 Monitoring fails with SNMP v3

CSCtz67488

HA does not clearly report low disk space issues

CSCua45107

Failed to apply CSV filter to auto provision.

CSCua63402

Prime Infrastructure stops while forwarding Northbound traps

CSCue02852

Out Of Memory does not do heap dump

CSCue04596

Prime Infrastructure occasionally loses licensing

CSCub54411

Enabling 'Hide Assigned Alarms' removes data from the security dashboard

CSCue14592

Config archive failed with device uses ACS 5.4 authentication

CSCub61852

Prime Infrastructure reports incorrect MFP validation state for Access points

CSCub66322

High Availability with manual failover reports failed when successful.

CSCub48824

Busiest Client Report shows same data regardless of interval selected

CSCud43585

Error applying web auth WLAN template with no login failure page selected.

CSCuc34416

Severity configuration does not prune northbound informational traps

CSCuc89874

Prime Infrastructure crashes when you try to import DWG.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation , which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.

This document is to be used in conjunction with the documents listed in the “Related Documentation” section.