Cisco Prime Home User Guide, 5.1
Chapter 9: Reviewing Audit Logs
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Table of Contents

Reviewing Audit Logs

Launching the Audit Log

Reviewing Audit Logs

Audit logs give you a view into exactly what is happening on your system. An audit log records every transaction and event.

You can view the audit log based on a date range.

Filters help you find information by showing only:

  • Changes made by a particular portal user, a subscriber, or the system (root) user.
  • Changes applied during bulk operations or to a particular device, portal user, or subscriber.

Here are definitions of a few key terms:

  • Portal users—Admins or CSRs who can make changes to device or subscriber records and to other portal users’ accounts.
  • Subscribers—Customers who can make changes to their devices through the control panel. The audit log shows changes to local network and wireless settings, parental controls, and port forwarding.
  • System—Refers to the system, or root, user who can make changes to any device or user.
  • Device—Refers to a CPE device or a customer device attached to the CPE device’s LAN.

Launching the Audit Log

To launch the audit log:


Step 1 Click the Audit tab.

Step 2 In the Audit window, specify a range of dates to display information for. The default is the past five days.

Step 3 (Optional) From the Changed By menu, choose one of the following:

  • Portal User—Enter the username of a portal user.
  • Subscriber—Enter a subscriber code.
  • System—Leave this value blank.

Step 4 (Optional) From the Applied To menu, choose one of the following:

  • Bulk Operation—Leave this value blank.
  • Device—Enter a device serial number.
  • Portal User—Enter a portal username.
  • Subscriber—Enter a subscriber code.

Step 5 Click Query .

Prime Home displays the audit results (Figure 9-1). You can do the following:

  • Under each transaction, click Changes+ to see details about the transaction.
  • Click expand all to view details about all transactions. Click collapse all to hide transaction details.
  • Set the number of results to display per page.
  • Page through the results.
  • Refresh the results.

Figure 9-1 Audit Window

 

Step 6 To view a CSV file of results:

a. In the Results window, click .

b. Click webservice .