Cisco Prime Home User Guide, 5.0.1
Chapter 9: Reviewing Audit Logs
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Reviewing Audit Logs

Table Of Contents

Reviewing Audit Logs

Launching the Audit Log

Reviewing Audit Logs

Audit logs give you a view into exactly what is happening on your system. An audit log records every transaction and event.

You can view the audit log based on a date range.

Filters help you find information by showing only:

Changes made by a particular portal user, a subscriber, or the system (root) user.

Changes applied during bulk operations or to a particular device, portal user, or subscriber.

Here are definitions of a few key terms:

Portal users—Admins or CSRs who can make changes to device or subscriber records and to other portal users' accounts.

Subscribers—Customers who can make changes to their devices through the control panel. The audit log shows changes to local network and wireless settings, parental controls, and port forwarding.

System—Refers to the system, or root, user who can make changes to any device or user.

Device—Refers to a CPE device or a customer device attached to the CPE device's LAN.

Launching the Audit Log

To launch the audit log:

Step 1 Click the Audit tab.

Step 2 In the Audit window, specify a range of dates to display information for. The default is the past five days.

Step 3 (Optional) From the Changed By menu, choose one of the following:

Portal User—Enter the username of a portal user.

Subscriber—Enter a subscriber code.

System—Leave this value blank.

Step 4 (Optional) From the Applied To menu, choose one of the following:

Bulk Operation—Leave this value blank.

Device—Enter a device serial number.

Portal User—Enter a portal username.

Subscriber—Enter a subscriber code.

Step 5 Click Query.

Prime Home displays the audit results (Figure 9-1). You can do the following:

Under each transaction, click Changes+ to see details about the transaction.

Click expand all to view details about all transactions. Click collapse all to hide transaction details.

Set the number of results to display per page.

Page through the results.

Refresh the results.

Figure 9-1 Audit Window

Step 6 To view a CSV file of results:

a. In the Results window, click .

b. Click webservice.