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Cisco Prime Collaboration Documentation Overview, 9.5

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Cisco Prime Collaboration 9.5 Documentation Overview

Obtaining Documentation and Submitting a Service Request

Cisco Prime Collaboration 9.5 Documentation Overview

May 16, 2014

You can access the Cisco Prime Collaboration 9.5 end-user documentation on Cisco.com at http://www.cisco.com/en/US/products/ps12363/tsd_products_support_series_home.html .

To search within the Cisco Prime Collaboration documentation, use the Search this Category search box available at http://www.cisco.com/en/US/products/ps12363/tsd_products_support_series_home.html .


Note We sometimes update the documentation after original publication. Therefore, you should review the documentation on Cisco.com for any updates.


The following documents are provided as part of the Cisco Prime Collaboration product:

 

Documentation Title
What Is Included

Cisco Prime Collaboration 9.5 Release Notes

Limitations and bugs.

Cisco Prime Collaboration 9.5 Quick Start Guide

Procedure for a new installation only.

Cisco Prime Collaboration 9.5 Upgrade and Migration Guide

Procedure to:

  • Upgrade to Cisco Prime Collaboration 9.5 from Cisco Prime Collaboration 9.0
  • Migrate to Prime Collaboration from Cisco Prime Unified Operations Manager, Cisco Prime Unified Service Monitor, Cisco Prime Collaboration Manager, and Cisco Prime Unified Provisioning Manager.

Cisco Prime Collaboration 9.5 Administration Guide

Information to install, set up, administer, and manage Prime Collaboration:

  • Set up the Prime Collaboration server with user credentials and license files.
  • Integrate Prime Collaboration Assurance and Prime Collaboration Provisioning (if you have purchased them).
  • Perform maintenance tasks such as backup and restore.
  • Configure log files for troubleshooting.

Cisco Prime Collaboration 9.5 Provisioning Guide

Information on the following provisioning tasks for all unified call and messaging applications:

  • Create reusable templates and deploy the call and messaging applications.
  • Activate subscriber services (authorization, asset assignment, shipping and receiving).
  • Define business-level services for subscribers.
  • Track and report subscriber assets.

Cisco Prime Collaboration Provisioning 9.5 Northbound Interface Guide

Information on the Cisco Prime Collaboration Provisioning northbound interfaces, and how to use them.

Cisco Prime Collaboration 9.5 Assurance Guide

Information to perform the following tasks:

  • Add device credentials to manage devices using Prime Collaboration.
  • Discover devices using various methods based on the device you want to manage.
  • Define polling parameters to keep the inventory database up-to-date.
  • Monitor inventory.
  • Define threshold parameters to monitor faults.
  • Define notification services to receive e-mail alerts on events and alarms.
  • Customize events that you want to monitor in your network.
  • Manage faults and rectify issues using other Cisco Prime applications such as Cisco Network Analysis Module and Cisco Prime LAN Management Solution.
  • Configure monitoring parameters, such as JTAPI credentials, for voice and video endpoints.
  • Track call quality for voice and video endpoints.
  • Troubleshoot network-related call quality issues such as latency, jitter, and packet loss.
  • Test the readiness of voice endpoints using the Cisco IOS IP SLA technology.
  • Plan future deployments for video endpoints using the Cisco IOS IP SLA and VSA technologies.
  • Generate standard and interactive reports such as Call Quality and Utilization reports.

Prime Collaboration NBI Documentation

You can view Cisco Prime Collaboration NBI Documentation to get information on the Prime Collaboration Assurance northbound interfaces, and how to use them. This is available at the following location: http://<pc-server-ip>/emsam/nbi/nbiDocumentation

Here <pc-server-ip> is the IP address of Prime Collaboration Assurance server you are using.


Note You need to log in to the Prime Collaboration Assurance server as a user with admin privileges to access the NBI documentation.


Cisco Prime Collaboration 9.5 Analytics Guide

Information to help you to identify the traffic trend, technology adoption trend, and over/under utilized resources in your network. You can also track intermittent and recurring network issues and address service quality issues.

Video SLA Assessment Agent 3.1 Installation Guide for Cisco Prime Collaboration

Information on how to install, configure and troubleshoot the Video SLA Assessment Agent 3.1 for Prime Collaboration.

This is an optional software that needs to be installed only if you plan to use the Media Path Analysis feature.

Cisco Prime Collaboration Assurance 9.5 Open Source

Lists of licenses and notices for open source software used in Cisco Prime Collaboration Assurance.

Cisco Prime Collaboration Provisioning 9.5 Open Source

Lists of licenses and notices for open source software used in Cisco Prime Collaboration Provisioning.

Cisco Prime Collaboration 9.5 Migration Guide for Cisco Business Edition 6000

Procedure for migrating from Cisco Prime Unified Provisioning Manager 9.0 Business Edition to Cisco Prime Collaboration 9.5 Provisioning.

Cisco Prime Collaboration 9.5 Documentation Overview (this document)

List of Prime Collaboration 9.5 user documents.

The following additional references are provided as part of the Cisco Prime Collaboration 9.5 product:

 

Additional References
What Is Included

Supported Devices for Cisco Prime Collaboration Assurance 9.5

Devices supported by Prime Collaboration Assurance.

Supported Devices for Cisco Prime Collaboration Provisioning, 9.5

Devices supported by Prime Collaboration Provisioning.

Supported Alarms and Events for Cisco Prime Collaboration 9.5

Prime Collaboration supported alarms and events.

Required Ports for Prime Collaboration

Ports required for Prime Collaboration Assurance and Prime Collaboration Provisioning servers to communicate with the devices and applications.

Supported Time zones for Prime Collaboration

Time zones supported by Prime Collaboration.

Setting Up Devices for Prime Collaboration Assurance

Information on how to configure devices on the network before you can manage them in Prime Collaboration Assurance.

Setting Up Devices for Prime Collaboration Provisioning

Information on how to configure devices on the network before you can manage them in Prime Collaboration Provisioning.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation , which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.