After performing the initial Prime Collaboration server setup, see this guide to perform the following tasks:
•Add device credentials to manage devices using Prime Collaboration.
•Discover devices using various methods based on the device you want to manage.
•Define polling parameters to keep the inventory database up-to-date.
•Configure monitoring parameters, such as JTAPI credentials, for voice and video endpoints.
•Track call quality for voice and video endpoints.
•Troubleshoot network-related call quality issues such as latency, jitter, and packet loss.
•Test the readiness of voice endpoints using the Cisco IOS IP SLA technology.
•Plan future deployments for video endpoints using the Cisco IOS IP SLA and VSA technologies.
•Generate standard and interactive reports.
•Define threshold parameters to monitor faults.
•Define notification services to receive e-mail alerts on events and alarms.
•Customize events that you want to monitor in your network.
•Manage faults and rectify issues using other Cisco Prime applications such as Cisco Network Analysis Module and Cisco Prime LAN Management Solution.
For a list of all available documents for Cisco Prime Collaboration 9.5, see Cisco Prime Collaboration 9.5 Documentation Overview.
New and Changed Information
The following table describes information that has been added or changed since the initial release of this guide.
This guide is for voice and video engineers who are responsible for the configuration, provisioning, inventory, and maintenance of infrastructure-based, real-time collaboration services such as video (TelePresence) and telephony (VoIP), including endpoints, management servers, and service-specific network devices.
Prime Collaboration is deployed on a virtual server. The user must be familiar with virtual server configuration and with UNIX commands using the CLI.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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