Cisco Prime Collaboration Assurance Guide, 9.5
Index
Downloads: This chapterpdf (PDF - 326.0KB) The complete bookPDF (PDF - 4.16MB) | Feedback

Table Of Contents

A - B - C - D - E - F - G - I - M - N - O - P - Q - R - S - T - U - V - W -

Index

A

adding

alarm set 10-4

Cisco 1040 13-10

device-based notification group 10-4

synthetic tests

Dial-Tone test 21-10

Emergency Call test 21-6

End-to-End Call test 21-8

Message-Waiting Indicator test 21-8

Phone Registration test 21-10

TFTP Download test 21-11

TFTP server 13-6

threshold group

CDR 9-9

sensor 9-10

Adding and Copying 2-1

adding call category name 13-15

Adding Devices 4-15

alarm

browser 11-2

summary 11-1

alarms

severity 8-5

status 8-5

AMAServer.properties file 21-17

applications, configuring for synthetic tests 21-6

applications billing server 13-3

archiving call metrics 13-7

B

batch tests

data files, location of 21-37

phone tests, type of 21-37

C

call

metrics files

archiving, enabling and disabling 13-7

CallManager. See Cisco Unified Communications Manager (Unified Communications Manager)

CDR threshold group

adding 9-9

deleting 9-10

Cisco 1040

editing 13-11

resetting 13-11

Cisco 1040 Sensor 13-5

Cisco 1040 Sensors 13-5

Cisco IOS versions required for node-to-node tests 21-20

Cisco Unified Communications Manager (Unified Communications Manager)

call data status 13-3

configuration collection status 13-3

credentials 13-3

cluster device discovery 4-17

cluster device discovery, running for device pool thresholds 9-4

cluster route pattern summary portlet 14-10

codec thresholds, setting

for CDR groups 9-9

global values 9-8

conferencing device utilization report 19-1

configuring

applications, for synthetic tests 21-6

Cisco 1040 13-11, 13-12

default configuration file 13-7, 13-12

primary Service Monitor 13-7

secondary Service Monitor 13-7

DHCP for Cisco 1040 13-8

DNS 13-8

configuring DNS 13-3

configuring gateway code 13-17

creating node-to-node tests 21-20

creating phone status tests 21-2

D

deleting

alarm set 10-4

Cisco1040 13-11

files from TFTP server 13-11

TFTP server from Service Monitor 13-7

threshold groups 9-10, 9-11

device-based notifications 10-4

Device Credentials

2-1

Device Inventory Management 1-5

devices

discovery 6-18

overriding groups for 7-5

DHCP, configuring for Cisco 1040 13-8

Diagnostics 1-6

dial plan

adding 13-15

default 13-15

default, understanding 13-15

NANP 13-15

Dial-Tone synthetic tests

about 21-5

adding 21-10

disabling

call metrics archiving 13-7

discovery

cluster devices 4-17

IP phone inventory collection 6-18

monitored devices, inventorying 6-18

Discovery and CTX Cluster 4-16

DNS configuration

and Cisco 1040s 13-8

duplicate IP address for IP phone 18-12

duplicate MAC address for IP phone 18-12

E

editing

Cisco 1040

configuration 13-11

inventory collection schedule

for phones 6-19

threshold groups

CDR 9-9

sensor 9-10

e-mail

notifications 10-3

Emergency Call synthetic test

about 21-5

adding 21-6

enabling

call metrics archiving 13-7

endpoints

quick view 15-2

troubleshoot 22-4

endpoints quick view 15-2

endpoint utilization report 19-1

End-to-End Call synthetic test

about 21-5

adding 21-8

event

browser 11-2

severity 8-5

event flooding

rules 9-16

understanding 9-16

events

flooding, control 9-16

F

Fault Management 1-6

fault management

alarm creation 8-3

alarms 8-2

event creation 8-2

events 8-1

file, sensor-specific configuration 13-11

filenames

Cisco 1040 sensor image 13-10

flooding, event control 9-16

format of import file

for node-to-node test 21-25

for SRST test 13-19

G

gatekeeper registration delay test

Cisco IOS version required 21-20

IP SLA version required 21-20

Gateway

DSP Utilization Summary 14-14

Event Summary 14-14

Resource Utilization Summary 14-14

Summary portlet 14-13

Voice Interface 14-14

Gateway view 14-13

generate static reports 17-4

global thresholds 9-8

restoring default 9-8

updating 9-8

group

add devices 5-4

create 5-3

remove devices 5-4

I

import file format

for node-to-node tests 21-25

for SRST tests 13-19

import file format for phone status tests 21-3

importing phone status tests 21-3

inventory

Cisco Codec 6-8

Cisco Unified CM 6-12

CTMS 6-11

CTS 6-8

CTS-Manager 6-12

TMS 6-12

inventory collection

cluster device discovery 4-17

schedule, for phones

deleting 6-19

editing 6-19

IP phones

inventory collection schedule 6-18

adding 6-19

editing 6-19

viewing 6-18

IP phones, managing

Phone Registration synthetic tests

about 21-5

adding 21-10

IP SLA ping 21-1

IP SLA versions required for node-to-node tests 21-20

M

Managing

groups 5-1

media path analysis 20-3, 23-3

Message-Waiting Indicator synthetic test

about 21-5

modifying

device-based notification group 10-4

N

NANP 13-15

NAT environment 21-17

node-to-node tests

adding multiple tests

test files, formatting for import 21-25

test Import file, creating 21-24

data files, managing

applications that require exclusive lock on 21-29

automatic purging of 21-29

backing up 21-29

saving to another system 21-29

North American Numbering Plan 13-15

no show endpoints summary report 19-2

notification group

device-based

adding 10-4

modifying 10-4

notifications

e-mails, sending as 10-3

SNMP traps, sending as 10-3

syslogs, sending as 10-3

O

OffNet call definition 13-15

OnNet call definition 13-15

overriding groups

devices 7-5

P

performance graphs

and polling 7-8

performance polling

voice utilization settings for 7-8

performing IP SLA video operations diagnostics 20-2

phone status tests

adding a phone status test 21-3

getting started 21-1

modifying 21-4

scheduling 21-3

phone tests summary portlet 14-3

ping echo tests

Cisco IOS version required 21-20

IP SLA version required 21-20

polling

and user-defined groups 7-8

polling, data settings

access port settings

minimum and maximum values 7-7

usage notes for 7-7

connector port settings

minimum and maximum values 7-7

usage notes 7-7

environment settings

minimum and maximum values 7-7

usage notes 7-7

processor and memory utilization settings

minimum and maximum values 7-7

usage notes 7-7

reachability settings

minimum and maximum values 7-7

polling, voice utilization settings 7-8

polling and thresholds

parameters, managing

viewing 7-4

priorities, setting 7-6

polling settings

data settings

environment 7-7

ports and interfaces 7-7

processor and memory 7-7

reachability 7-7

primary Service Monitor

configuring default 13-7

updating 13-11

proactive, troubleshooting

IPSLA 20-2

VSAA 20-3

Q

quality, voice, and UDP jitter for VoIP test 21-21

R

real-time transport protocol test

Cisco IOS version required 21-20

IP SLA version required 21-20

Recommendations for Device Discovery 4-9

Reports 1-6

reports

accessing more than 2,000 records 17-3

resetting Cisco 1040 13-11

restoring

default thresholds 9-5

resuming batch test 21-37

round-trip response time threshold, setting in node-to-node tests 21-22

RSPAN port, reconfiguring 13-11

RTMT thresholds

synchronizing 9-6

viewing 9-5

S

scheduling

phone status test 21-3

synthetic tests 21-17

scheduling batch test 21-37

secondary Service Monitor

configuring 13-7

updating 13-11

seed file format. See import file format

session detail report 19-2

sessions

360 degree view 16-10

dashboard 16-7

statistics 16-13

topology 16-11

troubleshoot 22-4

visibility 16-9

workflow 16-4

SFTP password 13-3

SMTP server message 13-3

smuser password 13-18

SNMP

trap

notifications 10-3

SPAN port, reconfiguring 13-11

SRST 13-18

SRST poll settings, using

SRST information, maintaining

import file, formatting 13-19

SSRC 18-8

stopping

QOVR process 13-9

stream

details 18-9

summary 18-8

suspending batch test 21-37

switch

port, shutting 13-11

synchronize, RTMT thresholds 9-6

synthetic test notes 21-17

synthetic tests

server summary portlet 14-8

summary portlet 14-3

synthetic tests, working with

adding tests

Dial-Tone 21-10

Emergency Call 21-6

End-to-End Call 21-8

Message-Waiting Indicator 21-8

Phone Registration 21-10

TFTP Download 21-11

Cisco Unity Message-Waiting Indicator test, about 21-5

Dial-Tone test

about 21-5

adding 21-10

Emergency Call test

about 21-5

adding 21-6

End-to-End Call test

about 21-5

adding 21-8

Message-Waiting Indicator test, adding 21-8

Phone Registration test

about 21-5

adding 21-10

scheduling 21-17

TFTP Download test

about 21-5

adding 21-11

viewing test results 21-17

syslog notifications 10-3

T

TFTP Download synthetic tests

about 21-5

adding 21-11

TFTP Server 13-6

TFTP server

adding to Service Monitor 13-6

deleting from Service Monitor 13-7

Unified Communications Manager as a 13-6

thresholds

CDR

group 9-9

priority 9-9

global 9-8

sensor

priority 9-11

setting, in node-to-node tests

round-trip response time 21-22

synchronizing RTMT 9-6

thresholds, managing

default values, restoring 9-5

viewing RTMT 9-5

TOS 18-8

traps, SNMP

from Cisco 1040s, suppressing 13-8

troubleshoot

Cisco Mediatrace 20-1

Cisco Performance Monitor 22-6

diagnostics 22-19

endpoints 22-4

export 22-21

launch points 22-7

report 22-21

sessions 22-4

starting 22-6

workflow 22-2

troubleshooting synthetic test failure 21-17

U

UDP echo tests

Cisco IOS version required 21-20

IP SLA version required 21-20

Unity/Unity Connection

event and port summary 14-15

license summary portlet 14-15

voicemail event summary 14-16

voicemail services portlet 14-16

updating

thresholds

CDR group 9-9

global 9-8

sensor group 9-11

Updating Device Credentials 2-4

V

verifying status of batch test 21-37

verifying Unified Communications Manager credentials 13-3

versions

Cisco IOS 21-20

IP SLA 21-20

video collaboration dashboard

Customizing 12-22

Endpoints 12-1

Infrastructure 12-1

Summary 12-1

Video Path Analysis 23-3

viewing

IP phone inventory collection status 6-18

Voice and Video Endpoint Monitoring 1-5

Voice and Video Unified Dashboard 1-4

Voice Gateway event summary 14-14

voice utilization settings, and performance polling 7-8

W

watch list

endpoints 15-2

sessions 16-11