Cisco Prime Collaboration Administration Guide, 9.5
Integrating Prime Collaboration Servers
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Integrating Prime Collaboration Servers

Table Of Contents

Integrating Prime Collaboration Servers

Network Diagnostics with NAM and LMS


Integrating Prime Collaboration Servers


Prime Collaboration provides the capability to integrate Prime Collaboration Provisioning with Prime Collaboration Assurance and configure Prime Collaboration Provisioning from Prime Collaboration Assurance. Integrating the two enables you to leverage the capabilities of both to monitor voice and video endpoints and provision Unified Communications Systems. You can also detach Prime Collaboration Provisioning from Prime Collaboration Assurance using the Prime Collaboration Assurance UI.

At Administration > System Setup > Assurance Setup > Cisco Prime 360 Integration, under Prime Collaboration Provisioning Server Setup, specify the IP address of the Provisioning application you want to attach to or detach.

You must provide the IP address of the Provisioning application server (and not the database server) while integrating Prime Collaboration Provisioning with Prime Collaboration Assurance. After you attach the Prime Collaboration Provisioning application to Prime Collaboration Assurance, you must refresh the UI for the converged UI to appear.


Note The port used for Prime Collaboration Assurance is 26; for Prime Collaboration Provisioning it is 22.


In the converged mode, before you restart or shut down the Prime Collaboration Provisioning application, be sure to detach it from Prime Collaboration Assurance and converge it after the restart process.

When you launch the converged application through Microsoft IE 8.0, the following message is displayed, as Prime Collaboration Assurance communication is in https and Prime Collaboration Provisioning communication is in http by default: `Do you want to view only the webpage content that was delivered securely.'

If you select No from the popup dialog box, the appropriate data is displayed on all Prime Collaboration Provisioning pages.

If you select Yes from the popup dialog box, data is not displayed on all Prime Collaboration Provisioning pages.

However, with Microsoft IE 9.0, the security warning is not displayed and the appropriate data is displayed on all of the Prime Collaboration Provisioning pages.

You can also test the connectivity to the Prime Collaboration Provisioning server or change the IP address by clicking Test Connectivity.

In the converged mode, the Prime Collaboration Provisioning UI is converged with Prime Collaboration Assurance, and the Provisioning IP address is redirected to Prime Collaboration Assurance even though you log in to Prime Collaboration Provisioning application.

In converged mode, if you try to access Provisioning server when the Assurance server is shutdown, the Provisioning server must launch standalone Provisioning successfully. Restart Provisioning services and clear browser cache if you are unable to launch standalone Provisioning.

When you dissociate Prime Collaboration Provisioning from Prime Collaboration Assurance, the user roles that were applicable for Prime Collaboration Provisioning and Prime Collaboration Assurance in the converged mode also apply for the standalone applications.

Network Diagnostics with NAM and LMS

You can perform network diagnosis using Cisco Prime Network Analysis Module (NAM) and Cisco Prime LAN Management Solutions (LMS). While performing the troubleshooting for a session, you can cross-launch these applications to further analyze problems on the network devices that are connected between endpoints.

To launch either the Prime NAM or Prime LMS features for a particular device while troubleshooting, you must ensure that the device is managed in those applications and in Prime Collaboration.

For more details on these applications, see "Cross-Launching NMS Applications" in Cisco Prime Collaboration 9.5 Assurance Guide.