Cisco Prime Collaboration Network Monitoring, Reporting, and Diagnostics Guide, 9.0
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

A

adding

Cisco 1040 2-10

synthetic tests

Dial-Tone test 11-10

Emergency Call test 11-6

End-to-End Call test 11-8

Message-Waiting Indicator test 11-8

Phone Registration test 11-10

TFTP Download test 11-11

TFTP server 2-6

adding call category name 2-15

adjusted packet loss, definition 8-4

AMAServer.properties file 11-17

applications, configuring for synthetic tests 11-6

applications billing server 2-3

archiving call metrics 2-7

B

batch tests

data files, location of 11-37

phone tests, type of 11-37

C

call

metrics files

archiving, enabling and disabling 2-7

release code

reported by cluster 8-5

signaling start time, reported by cluster 8-5

termination cause

reported by cluster 8-5

call category

name

Conference Bridge 2-13

H.323 Gateway Incoming 2-13

H.323 Gateway Outgoing 2-13

H.323 Trunk Incoming 2-13

H.323 Trunk Outgoing 2-13

ICT GateKeeper Controlled 2-13

ICT Non-Gatekeeper Controlled 2-13

Internal 2-14

MGCP Gateway Incoming 2-13

MGCP Gateway Outgoing 2-13

OnNet H.323 Trunk 2-13

OnNet SIP Trunk 2-13

SIP Trunk Incoming 2-13

SIP Trunk Outgoing 2-13

Tandem 2-13

Unity Voicemail 2-13

Unknown 2-14

system-defined 2-13

call category type definition

Conference 2-13

ICT 2-13

Internal 2-14

Tandem 2-13

Unknown 2-14

VG/Trunk-Incoming 2-13

VG/Trunk-Outgoing 2-13

CallManager. See Cisco Unified Communications Manager (Unified Communications Manager)

Cisco 1040

editing 2-10

resetting 2-10

Cisco 1040 Sensor 2-5

Cisco 1040 Sensors 2-5

Cisco IOS versions required for node-to-node tests 11-20

Cisco Unified Communications Manager (Unified Communications Manager)

call data status 2-3

configuration collection status 2-3

credentials 2-3

Cisco Unity, call category for 2-13

Cisco Unity Connection, call category for 2-13

cluster route pattern summary portlet 4-11

concealment

ratio 8-5

seconds 8-5

severely concealed seconds 8-5

Conference Bridge 2-13

Conference call category type, defined 2-13

conferencing device utilization report 9-1

configuring

applications, for synthetic tests 11-6

Cisco 1040 2-10, 2-12

default configuration file 2-7, 2-12

DHCP for Cisco 1040 2-8

DNS 2-8

configuring DNS 2-3

configuring gateway code 2-17

creating node-to-node tests 11-20

creating phone status tests 11-2

D

Dashboards 1-1

deleting

Cisco1040 2-11

files from TFTP server 2-11

DHCP, configuring for Cisco 1040 2-8

dial pattern, default

International 2-15

Local 2-15

Long Distance 2-15

Toll Free 2-15

dial plan

adding 2-15

default 2-15

default, understanding 2-15

NANP 2-15

Dial-Tone synthetic tests

about 11-5

adding 11-10

disabling

call metrics archiving 2-7

DNS configuration

and Cisco 1040s 2-8

duplicate IP address for IP phone 8-12

duplicate MAC address for IP phone 8-12

E

editing

Cisco 1040

configuration 2-10

Emergency Call synthetic test

about 11-5

adding 11-6

enabling

call metrics archiving 2-7

Endpoint monitoring 1-3

endpoints

quick view 5-2

troubleshoot 12-4

endpoints quick view 5-2

endpoint utilization report 9-1

End-to-End Call synthetic test

about 11-5

adding 11-8

F

file, sensor-specific configuration 2-10

filenames

Cisco 1040 sensor image 2-10

format of import file

for node-to-node test 11-25

for SRST test 2-19

G

gatekeeper registration delay test

Cisco IOS version required 11-20

IP SLA version required 11-20

Gateway

DSP Utilization Summary 4-15

Event Summary 4-15

Resource Utilization Summary 4-16

Summary portlet 4-15

Voice Interface 4-15

gateway code

dial pattern for 2-16

Gateway view 4-15

generate static reports 7-4

H

H.323 Gateway Incoming 2-13

H.323 Gateway Outgoing 2-13

H.323 Trunk Incoming 2-13

H.323 Trunk Outgoing 2-13

I

ICT call category type, defined 2-13

ICT GateKeeper Controlled 2-13

ICT Non-GateKeeper Controlled 2-13

import file format

for node-to-node tests 11-25

for SRST tests 2-19

import file format for phone status tests 11-3

importing phone status tests 11-3

Internal

call category name 2-14

call category type, defined 2-14

International

default dial pattern 2-15

IP phones, managing

Phone Registration synthetic tests

about 11-5

adding 11-10

IP SLA ping 11-1

IP SLA versions required for node-to-node tests 11-20

J

jitter

reported by cluster 8-5

reported by sensor 8-4

L

latency, reported by cluster 8-5

Local

default dial pattern 2-15

Long Distance

default dial pattern 2-15

M

media path analysis 10-3, 13-3

Message-Waiting Indicator synthetic test

about 11-5

information for, recording A-2

MGCP Gateway Incoming 2-13

MGCP Gateway Outgoing 2-13

MOS

reported by sensor

average 8-3

minimum 8-3

N

NANP 2-15

NAT environment 11-17

node-to-node tests

adding multiple tests

test files, formatting for import 11-25

test Import file, creating 11-24

data files, managing

applications that require exclusive lock on 11-29

automatic purging of 11-29

backing up 11-29

saving to another system 11-29

North American Numbering Plan 2-15

no show endpoints summary report 9-2

O

OffNet call definition 2-15

OnNet

call category type, defined 2-13

OnNet call definition 2-15

OnNet H.323 Trunk 2-13

OnNet SIP Trunk 2-13

P

packet loss

reported by cluster 8-5

reported by sensor

actual 8-4

adjusted 8-4

percent 8-4

performing IP SLA video operations diagnostics 10-2

phone status tests

adding a phone status test 11-3

getting started 11-1

modifying 11-4

scheduling 11-3

phone tests summary portlet 4-5

ping echo tests

Cisco IOS version required 11-20

IP SLA version required 11-20

proactive, troubleshooting

IPSLA 10-2

VSAA 10-3

Q

quality, voice, and UDP jitter for VoIP test 11-21

R

real-time transport protocol test

Cisco IOS version required 11-20

IP SLA version required 11-20

reports

accessing more than 2,000 records 7-3

resetting Cisco 1040 2-10

resuming batch test 11-37

round-trip response time threshold, setting in node-to-node tests 11-22

RSPAN port, reconfiguring 2-11

S

scheduling

phone status test 11-3

synthetic tests 11-17

scheduling batch test 11-37

seed file format. See import file format

session detail report 9-2

session monitoring 1-2

sessions

360 degree view 6-9

dashboard 6-6

statistics 6-12

topology 6-10

troubleshoot 12-4

visibility 6-8

workflow 6-4

Session troubleshooting 1-3

severely concealed seconds, definition 8-5

SFTP password 2-3

SIP Trunk Incoming 2-13

SIP Trunk Outgoing 2-13

SMTP server message 2-3

smuser password 2-18

SPAN port, reconfiguring 2-11

SRST poll settings, using

SRST information, maintaining

import file, formatting 2-19

SSRC 8-4, 8-8

stopping

QOVR process 2-9

stream

details 8-9

summary 8-8

suspending batch test 11-37

switch

port, shutting 2-11

synthetic test notes 11-17

synthetic tests

server summary portlet 4-9

summary portlet 4-5

synthetic tests, working with

adding tests

Dial-Tone 11-10

Emergency Call 11-6

End-to-End Call 11-8

Message-Waiting Indicator 11-8

Phone Registration 11-10

TFTP Download 11-11

Cisco Unity Message-Waiting Indicator test, about 11-5

Dial-Tone test

about 11-5

adding 11-10

Emergency Call test

about 11-5

adding 11-6

End-to-End Call test

about 11-5

adding 11-8

Message-Waiting Indicator test, adding 11-8

Phone Registration test

about 11-5

adding 11-10

scheduling 11-17

TFTP Download test

about 11-5

adding 11-11

viewing test results 11-17

worksheets for

Cisco Unity Message-Waiting Indicator test A-2

T

Tandem

call category name 2-13

call category type, defined 2-13

termination cause, reported by cluster 8-5

TFTP Download synthetic tests

about 11-5

adding 11-11

TFTP Server 2-6

TFTP server

Unified Communications Manager as a 2-6

thresholds

setting, in node-to-node tests

round-trip response time 11-22

Toll Free

default dial pattern 2-15

toll-free

call, dial pattern for 2-16

TOS 8-8

traps, SNMP

from Cisco 1040s, suppressing 2-7

troubleshoot

Cisco Mediatrace 10-1

Cisco Performance Monitor 12-6

diagnostics 12-19

endpoints 12-4

export 12-21

launch points 12-7

report 12-21

sessions 12-4

starting 12-6

workflow 12-2

troubleshooting synthetic test failure 11-17

U

UDP echo tests

Cisco IOS version required 11-20

IP SLA version required 11-20

Unavailable device type, reason for 8-3

Unity/Unity Connection

event and port summary 4-16

license summary portlet 4-17

voicemail event summary 4-17

voicemail services portlet 4-17

Unity Voicemail 2-13

Unknown

call category name 2-14

call category type, defined 2-14

V

verifying status of batch test 11-37

verifying Unified Communications Manager credentials 2-3

versions

Cisco IOS 11-20

IP SLA 11-20

VG/Trunk-Incoming call category type, defined 2-13

VG/Trunk-Outgoing call category type, defined 2-13

video collaboration dashboard

Customizing 3-13

Endpoints 3-1

Infrastructure 3-1

Summary 3-1

Video Path Analysis 13-3

voice gateway

Detailed Device View, launching for 8-3

Voice Gateway event summary 4-15

W

watch list

endpoints 5-2

sessions 6-9