Table Of Contents
Cisco Prime Collaboration 9.0 Documentation Overview
January 11, 2013
You can access the Cisco Prime Collaboration 9.0 end-user documentation on Cisco.com at http://www.cisco.com/en/US/products/ps12363/tsd_products_support_series_home.html.
To search within the Cisco Prime Collaboration documentation, use the Search this Category search box available at http://www.cisco.com/en/US/products/ps12363/tsd_products_support_series_home.html.
Note We sometimes update the documentation after original publication. Therefore, you should review the documentation on Cisco.com for any updates.
The following documents are provided as part of the Cisco Prime Collaboration product:
Documentation Title What Is Included
Limitations and bugs.
Procedure for a new installation only.
Procedure to migrate to Prime Collaboration from Cisco Prime Unified Operations Manager, Cisco Prime Unified Service Monitor, Cisco Prime Collaboration Manager, and Cisco Prime Unified Provisioning Manager.
Information to install, set up, administer, and manage Prime Collaboration:
•Set up the Prime Collaboration server with user credentials and license files.
•Integrate Prime Collaboration Assurance and Prime Collaboration Provisioning (if you have purchased them).
•Perform maintenance tasks such as backup and restore.
•Configure log files for troubleshooting.
Information on the following provisioning tasks for all unified call and messaging applications:
•Create reusable templates and deploy the call and messaging applications.
•Activate subscriber services (authorization, asset assignment, shipping and receiving).
•Define business-level services for subscribers.
•Track and report subscriber assets.
Information on the Cisco Prime Collaboration Provisioning northbound interfaces, and how to use them.
Information to perform the following tasks:
•Add device credentials to manage devices using Prime Collaboration.
•Discover devices using various methods based on the device you want to manage.
•Define polling parameters to keep the inventory database up-to-date.
Information to perform the following tasks:
•Configure monitoring parameters, such as JTAPI credentials, for voice and video endpoints.
•Track call quality for voice and video endpoints.
•Troubleshoot network-related call quality issues such as latency, jitter, and packet loss.
•Test the readiness of voice endpoints using the Cisco IOS IP SLA technology.
•Plan future deployments for video endpoints using the Cisco IOS IP SLA and VSA technologies.
•Generate standard and interactive reports such as Call Quality and Utilization reports.
Information to monitor and resolve issues in your network:
•Define threshold parameters to monitor faults.
•Define notification services to receive e-mail alerts on events and alarms.
•Customize events that you want to monitor in your network.
•Manage faults and rectify issues using other Cisco Prime applications such as Cisco Network Analysis Module and Cisco Prime LAN Management Solution.
Information on how to install, configure and troubleshoot the Video SLA Assessment Agent 3.1 for Prime Collaboration.
This is an optional software that needs to be installed only if you plan to use the Media Path Analysis feature.
Lists of licenses and notices for open source software used in Cisco Prime Collaboration Assurance.
Lists of licenses and notices for open source software used in Cisco Prime Collaboration Provisioning.
Cisco Prime Collaboration 9.0 Documentation Overview (this document)
List of Prime Collaboration 9.0 user documents.
The following additional references are provided as part of the Cisco Prime Collaboration 9.0 product:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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