Cisco Prime Collaboration Upgrade and Migration Guide, 10.0
Overview
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Table of Contents

Overview

Upgrading Prime Collaboration

Migrating to Prime Collaboration

Supported Data Migration Paths

Recommended Order of Migration Tasks

Licensing and Migration

Licensing and Upgrade

Overview

Upgrading Prime Collaboration

You can upgrade to Cisco Prime Collaboration (Prime Collaboration) 10.0 from Prime Collaboration 9.0. and 9.5.

 

See...
To Upgrade From...

Upgrading Prime Collaboration Assurance

Cisco Prime Collaboration Assurance

Upgrading Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning

You must review the System Requirement section in the Cisco Prime Collaboration 10.0 Quick Start Guide and the Before you Begin sections under the respective sections, before you perform an upgrade.

Migrating to Prime Collaboration

Prime Collaboration does not support an automated software upgrade from Cisco Prime Unified Operations Manager and Cisco Prime Unified Service Monitor. This means that you must migrate to Prime Collaboration by running a data backup and restore as well as other required steps. See Migrating Data from Prime UOM and Prime USM for details.

 


Note To enable you to quickly get started with using the product, we recommend that you review the Feature Support After Migration—Prime Collaboration Assurance before you migrate to Prime Collaboration.


Supported Data Migration Paths

Table 1-1 lists the application versions and installation types for which you can perform data migration to Prime Collaboration.

 

Table 1-1 Migration Paths

Application
Supported Versions
Supported Installation Types

Cisco Prime Unified Operations Manager (Prime UOM)

  • 9.0
  • Standalone
  • Coresident with Prime USM
  • Coexistent with Prime USM

Cisco Prime Unified Service Monitor (Prime USM)

  • 9.0
  • Coresident with Prime UOM
  • Coexistent with Prime UOM

Data migration is not supported for earlier versions, which are not mentioned in the table. To migrate data to Prime Collaboration from earlier versions of these products, you must first upgrade or migrate to the supported versions, and then migrate to Prime Collaboration.

However, license migration is supported for earlier versions of Operations Manager and Service Monitor. See Migrating Licenses from Cisco Unified Operations Manager and Cisco Unified Service Monitor 2.x/8.0/8.5/8.6 to Prime Collaboration, for details.

For information about how to migrate to Cisco Prime Collaboration 10.0 Provisioning from Cisco Prime Unified Provisioning Manager 9.0 Business Edition (BE), see Cisco Prime Collaboration 10.0 Migration Guide for Cisco Business Edition 6000 .

Recommended Order of Migration Tasks

Migrating to Prime Collaboration involves backing up the data from your application and restoring the backup on a Prime Collaboration installation.

Table 1-2 lists the tasks that you need to complete to migrate to Prime Collaboration 10.0 and provides pointers to detailed information about each task.

 

Table 1-2 Migration Tasks

Task
Comments

1. Perform a fresh installation of Prime Collaboration.

See Cisco Prime Collaboration 10.0 Quick Start Guide .

This document provides details about the licensing options, prerequisites, and installation procedures for Prime Collaboration. See also Licensing and Migration.


Caution Do not perform configuration tasks until you have completed Step 2 and Step 3.

2. Perform a complete backup of your application.

This backup saves all license files and database files.

See:

3. Restore the backed-up data on the Prime Collaboration server.

Prime Collaboration installation includes a migration script that helps you restore your data.

For details, see:

4. Perform post-migration tasks.

See Getting Started with Prime Collaboration Assurance for information about tasks that you need to perform after you migrate to Prime Collaboration.

Licensing and Migration

After you migrate to Prime Collaboration, you must add the upgrade license using the License Management UI in Prime Collaboration. See Cisco Prime Collaboration 10.0 Assurance Advanced Guide for details. If you need to manage more end points than what is supported by your existing license, you need to obtain incremental licenses.

For Cisco Unified Operations Manager and Cisco Unified Service Monitor 2.x, 8.0, 8.5 you can only migrate licenses. See Migrating Licenses from Cisco Unified Operations Manager and Cisco Unified Service Monitor 2.x/8.0/8.5/8.6 to Prime Collaboration.

Licensing and Upgrade

Upgrading from Prime Collaboration 9.0 and 9.5 requires an upgrade license. Existing Prime Collaboration 9.0 and 9.5 licenses will not work in Prime Collaboration 10.0.

Prime Collaboration Provisioning, upon upgrade, will be in standard mode. When you add the 10.0 license it goes into Advanced mode.

Prime Collaboration Assurance, upon upgrade, will be in Advanced evaluation mode. If you do not add a license, Assurance moves to Standard mode upon evaluation expiry.

You can add the licenses using the License Management UI in Prime Collaboration. See Cisco Prime Collaboration 10.0 Assurance Advanced and Cisco Prime Collaboration 10.0 Provisioning Guide for details.

See Cisco Prime Collaboration 10.0 Quick Start Guide and See Cisco Prime Collaboration 9.5 Ordering Guide for details about licenses.