Cisco Prime Collaboration Assurance Guide - Standard, 10.0
Preface
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Preface

This guide will help you to set up, administer, and manage Prime Collaboration. The guide also provides information for network administrators who are responsible for managing and supporting Cisco Unified Communications Manager, Cisco Unity Connection, Cisco TMS and associated devices. See this guide, to perform the following tasks:
  • Set up the Prime Collaboration server with user credentials and license files.
  • Add device credentials to manage devices using Prime Collaboration.
  • Discover devices using various methods based on the device you want to manage.
  • Define polling parameters to keep the inventory database up-to-date.
  • Track call quality for voice and video endpoints.
  • Define threshold parameters to monitor faults.
  • Define notification services to receive e-mail alerts on events and alarms.
  • Customize events that you want to monitor in your network.
  • Perform maintenance tasks, such as performing backup and restore.
  • Configure the log files for troubleshooting.

This guide is one of multiple short guides for Cisco Prime Collaboration. To perform other Prime Collaboration tasks, such as user management, device management, voice provisioning, network monitoring, and fault management, see for a list of all available documents.

Preface

This guide will help you to set up, administer, and manage Prime Collaboration. The guide also provides information for network administrators who are responsible for managing and supporting Cisco Unified Communications Manager, Cisco Unity Connection, Cisco TMS and associated devices. See this guide, to perform the following tasks:
  • Set up the Prime Collaboration server with user credentials and license files.
  • Add device credentials to manage devices using Prime Collaboration.
  • Discover devices using various methods based on the device you want to manage.
  • Define polling parameters to keep the inventory database up-to-date.
  • Track call quality for voice and video endpoints.
  • Define threshold parameters to monitor faults.
  • Define notification services to receive e-mail alerts on events and alarms.
  • Customize events that you want to monitor in your network.
  • Perform maintenance tasks, such as performing backup and restore.
  • Configure the log files for troubleshooting.

This guide is one of multiple short guides for Cisco Prime Collaboration. To perform other Prime Collaboration tasks, such as user management, device management, voice provisioning, network monitoring, and fault management, see for a list of all available documents.

Audience

This guide is for voice and video engineers who are responsible for the configuration, provisioning, inventory, and maintenance of infrastructure-based, real-time collaboration services such as video (TelePresence) and telephony (VoIP), including endpoints, management servers, and service-specific network devices.

Prime Collaboration is deployed on a virtual server. The user must be familiar with virtual server configuration and with UNIX commands using the CLI.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What's New in Cisco Product Documentation, at: http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html.

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