Cisco Prime Collaboration Assurance Guide - Advanced, 10.0
Integrating Prime Collaboration Servers
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Integrating Prime Collaboration Servers

Integrating Prime Collaboration Servers

You can leverage capabilities of both Prime Collaboration Assurance and Prime Collaboration Provisioning systems if you choose to integrate Prime Collaboration Assurance and Prime Collaboration Provisioning applications in order to monitor voice endpoints, video endpoints, and provision the Unified Communications Systems.

Attaching Prime Collaboration Provisioning

To integrate the servers:

Before You BeginBefore you integrate the Prime Collaboration servers:

By default, the Prime Collaboration Assurance server works in the secured mode (HTTPS) whereas the Prime Collaboration Provisioning server works in the non-secure (HTTP) mode. You must configure the Prime Collaboration Provisioning server in the HTTPS mode to avoid the mixed content issue. For details on how to enable SSL, see the Setting up the server section in the Cisco Prime Collaboration 10.0 Provisioning User Guide.


    Step 1   Go to Administration > System Setup > Assurance Setup > Cisco Prime 360 Integration
    Step 2   Under Prime Collaboration Provisioning Server Setup, specify the IP address of the Prime Collaboration Provisioning application server that you want to attach to.
    Step 3   Choose the protocol and enter the port details.

    We recommend that you use HTTPS.

    The port used for Prime Collaboration Assurance and Provisioning servers over HTTP is 80; for Prime Collaboration Assurance over HTTPS is 443 and for Prime Collaboration Provisioning it is 46443.

    See Required Ports for Prime Collaboration for details on the ports used for data transfer.

    Step 4   Test the connectivity of the Prime Collaboration Provisioning server.
    Step 5   Click Attach. After you attach the Prime Collaboration Provisioning application to Prime Collaboration Assurance, you must refresh the UI to view the Design and Deploy tabs on the UI.
    Step 6   Click Test Provisioning Certificate on the Getting Started page to test the SSL certificate for Prime Collaboration Provisioning server, if you have selected the HTTPS protocol.

    If you have selected HTTP protocol, mixed content is displayed on the browser:

    On Windows Internet Explorer:

    When you launch the converged application, the following message appears "Do you want to view only the web page content that was delivered securely".

    If you select "No", from the pop-up dialog box, the appropriate data is displayed on all of the Prime Collaboration Provisioning pages.

    If you select "Yes" from the pop-up dialog box, data is not displayed on all of the Prime Collaboration Provisioning pages. However, with Microsoft IE 9.0 and 10.0,the security warning is not displayed and the appropriate data is displayed on all of the Prime Collaboration Provisioning pages.

    On Mozilla Firefox:

    For the mixed contents to be displayed on the server, click the Shield icon in the address bar and select Disable Protection on This Page from the Keep Blocking drop-down.

    After Integration:

    • The Prime Collaboration Provisioning UI is converged with Prime Collaboration Assurance, and the Provisioning IP address is redirected to Prime Collaboration Assurance application even though you log in to Prime Collaboration Provisioning application.
    • After you detach Prime Collaboration Provisioning from Prime Collaboration Assurance, the user roles that were applicable for Prime Collaboration Provisioning and Prime Collaboration Assurance in the converged mode also apply for the standalone applications.
    • If you want to restart or shut down the Prime Collaboration Provisioning application, ensure you detach it from Prime Collaboration Assurance. You can then converge it after the restart process.

    Cross Launching Cisco Prime Network Analysis Module (NAM) and Cisco Prime LAN Management Solutions (LMS)

    You can perform network diagnosis using Prime NAM and Prime LMS. While performing the troubleshooting for a session, you can cross-launch these applications to further analyze problems on the network devices that are connected between endpoints.

    To launch either the Prime NAM or Prime LMS features for a particular device while troubleshooting, you must ensure that the device is managed in those applications and in Prime Collaboration.

    For more details on these applications, see NMS Application Cross-Launch.

    Cross Launching Cisco Prime Collaboration Deployment

    You can manage the Unified Communication applications using Cisco Prime Collaboration Deployment. You can cross-launch to these applications to perform tasks such as migration, of old clusters to new virtual machines, fresh installs and upgrades on existing clusters.

    For more information, see Configuring Prime Collaboration Deployment Manager.