Cisco Prime Collaboration Assurance Guide - Advanced, 10.0
Managing Licenses
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Managing Licenses

Managing Licenses

Prime Collaboration licensing secures and enables the features and end point quantities for Prime Collaboration Assurance and Prime Collaboration Provisioning. You can view the already installed license details of both Prime Collaboration Assurance and Prime Collaboration Provisioning (or either one, for a standalone application) by navigating to Administration > License Management.

You can install Prime Collaboration Assurance and Prime Collaboration Provisioning in either Standard or Advanced mode. Assurance in standard mode does not require a license.

The number of endpoints that you can add during the evaluation mode depends on the OVA size of Assurance or Provisioning. For example, if you have installed Provisioning on large OVA, you can add up to 100,000 devices. Both Prime Collaboration Assurance and Provisioning keep track of the number of devices that you have added to the inventory. When the number of devices that you can add gets close to the allowed number of devices, a warning message is displayed. You can either upgrade the OVA or delete some of the existing devices in your system inventory.

The Evaluation period for both Prime Collaboration Assurance and Provisioning can be extended from the initial period of 60 days. You need to contact the Cisco licensing team to extend the evaluation period. After the evaluation period, the standalone Assurance or Provisioning will redirect the License Management page every time you login. However, in the converged mode, all the menus will be disabled and the License Management page will display that your license has expired.

Prime Collaboration Assurance Licensing

Prime Collaboration—Standard does not require a license. After you install the Standard version, you can activate the evaluation mode from within Prime Collaboration using the Activate Advanced Features link in the Getting Started pop up. After the evaluation expires, it comes back to Standard mode. If you need to continue in advanced mode after evaluation expires, you need to obtain license for Prime Collaboration—Advance.

Prime Collaboration Assurance licensing is based on the endpoint type and quantity. The type of an endpoint determines which licenses you need and the quantity of the endpoints determine the tier and quantity of licenses that you need to purchase to manage your network. With the basic assurance license, only the basic functionalities like RTMT alerts, license expiry alerts, adding devices and so on will be enabled.

Prime Collaboration Assurance provides the following license categories:

  • High-end, single-codec endpoint
  • High-end, multi-codec endpoint
  • Midrange endpoint
  • Mass endpoint

To learn the endpoint types that are mapped to each of these licenses, see the Cisco Prime Collaboration Quick Start Guide, 10.0 . You can also view a list of endpoint types from the Prime Collaboration Assurance UI (Administration > License Management > Show Endpoints icon on the License Management page).

When you are accessing the standalone Assurance, the Provisioning side of the License Management page will show as N/A and vice versa.

Prime Collaboration Provisioning Licensing

Prime Collaboration Provisioning licensing is modeled on feature-based licensing and endpoint-based (endpoints in Prime Collaboration Provisioning refer to phones) licensing. Prime Collaboration Provisioning licensing comes with a set of features that are made available for the user upon purchase. In addition, Prime Collaboration Provisioning provides licenses in terms of Image license and Scale license for endpoints.

The Prime Collaboration Provisioning Northbound Interface (NBI) feature is optional. So to use this feature, you must have the appropriate license.

Image licensing refers to a license that is mandatory, along with one or more scale licenses, on purchase of Prime Collaboration Provisioning. Scale licenses are cumulative, you can combine licenses to increase the number of phones you support.

Prime Collaboration Analytics Licensing

Prime Collaboration Analytics license must be applied only after deploying the Prime Collaboration Assurance license.

When you switch over from the standard to the advanced mode in Prime Collaboration Assurance, the Prime Collaboration Analytics is installed in the evaluation mode. To access Prime Collaboration Analytics dashboards after the evaluation mode (60 days), you need to purchase Prime Collaboration Analytics license. We recommend that you purchase the same scale license as that for Prime Collaboration Assurance. You can continue to access Prime Collaboration Analytics in evaluation mode even after you add a license for Prime Collaboration Assurance in the advanced mode.

Prime Collaboration Analytics licensing should be greater than or equal to the sum of the total assurance count. For example, if the assurance license count is 50 for each of the above listed license categories, the license count in analytics must be greater than or equal to 200.


Note


In evaluation mode, the Prime Collaboration Analytics license will be the same as that of Prime Collaboration Assurance.


NFR license for Prime Collaboration Analytics can be purchased only after the purchase of Prime Collaboration Assurance license.

License Count

For Prime Collaboration Assurance, the license count is updated after a discovery task is performed. For example, for endpoints in the Managed state, a license count based on endpoint type is updated after a few minutes (approximately five minutes) after discovery is completed. A device in any state other than Managed or Suspended is not counted.

Clicking the Show Endpoints icon in the Prime Collaboration Assurance License Status pane displays a list of endpoints and the license category to which they belong.


Caution


If the number of endpoints exceeds the license count, endpoints are randomly managed in the Prime Collaboration Assurance server.


For details on how devices are discovered and managed, see Discovering Devices. Endpoints that are not added are listed in the discovery job.

If a number of phones have the same IP address, they are counted as a single endpoint, and only one license unit is used.

For a Prime Collaboration Provisioning scale license, the license count is updated based on the number of phones (MAC addresses) that are ordered and in sync with the Unified CM.

Prime Collaboration Provisioning also displays the user license limit and the number of user licenses that are currently being used. If the number of users exceeds the maximum allowable limit, a warning message stating that the maximum number of users has been exceeded is displayed.

Phone count in Prime Collaboration Assurance

The following phones are counted in the Prime Collaboration Assurance database:

  • An IP phone and soft client pair which share the same extension number or SIP URI is counted as a single endpoint. The soft clients include Cisco Unified Personal Communicator, Cisco IP Communicator, Jabber and Client Services Framework (CSF).
  • Mobile phones are counted separately.
  • Analog phones connected to a voice gateway are not monitored and hence not counted.

The Prime License Manager dashlet (in the Infrastructure dashboard) displays the license usage for all collaboration applications. The VCS License Usage dashlet provides information about Video Communication Server license usage. For more information about these dashlets, see Prime Collaboration Infrastructure Dashboards.

Phone count in Prime Collaboration Provisioning

The following phones are counted from the Provisioning database:

  • All phones are managed individually and hence counted individually.
    • IP phones (Cisco or third party phones attached to Cisco Unified Communications Manager or Cisco Unified Communications Manager Express).
    • Soft phones, Client Service Framework (CSF), or Jabber, with or without an IP phone shared.
    • Dual-mode phones or Cisco Cius.
    • Video or TelePresence endpoints.
  • Active analog ports on a voice gateway are counted as phones; for example active analog ports in ATA-186, ATA-187 or VG224 family.

CTI port and EM Access (device profile) are not counted.

Viewing License Details

In the License Management page (Administration > License Management), you can view the following information:

  • Type of license or Active Image License Installed—Evaluation or Image.
  • Total number of licenses allowed for the license categories and the number of licenses used currently. In Standard mode, the usage is shown as zero percentage. For more details about the total number of licenses for each category for the Advanced mode, see the License Count section.
  • Expiration Date—Date when the license expires. This value is applicable to Evaluation license only.
  • Northbound Interface Licenses and Northbound Interface Expiration Date—for Prime Collaboration Provisioning application.

You must review the Cisco Prime Collaboration Quick Start Guide, 10.0 to learn how to register and obtain the license file for Prime Collaboration.

Adding and Deleting a License File

The image license files for Prime Collaboration Assurance and Prime Collaboration Provisioning are mandatory if you wish to activate these applications in the production network. You can add any number of scale licenses, however, the image license file is added once and added separately for Prime Collaboration Assurance and Prime Collaboration Provisioning.

To add the license file in Standalone or Converged Assurance:


    Step 1   Choose Administration > License Management.
    Step 2   In the License Management page, under License Files, click Add.
    Step 3   In the Add License File window, choose the License Type-Assurance or Provisioning.
    Step 4   Upload the license file and click OK.
    For the steps to add the license file in Prime Collaboration Provisioning, see Cisco Prime Collaboration Provisioning Guide, 10.0 . The newly added license file information appears in the License Status pane of either Prime Collaboration Assurance or Prime Collaboration Provisioning based on the License Type you have chosen.
    Note   

    To delete a license file, choose Administration > License Management. In the License Management page, select the license file and click Delete.

    Note   

    When you upgrade from evaluation mode to production, perform a rediscovery of devices. For details on rediscovering devices, see Rediscovering Devices.


    Switching Between the Standard and Advanced modes in Prime Collaboration

    Prime Collaboration provides you the facility to switch from the Standard mode to the Advanced mode in both Prime Collaboration Assurance and Prime Collaboration Provisioning.

    The table below captures the different scenarios of switching:
    Installation Modes Standard to Advanced Evaluation Standard to Advanced (Purchase license) Advanced Evaluation to Advanced (Purchase license) Advanced Evaluation to Standard
    Prime Collaboration Assurance Yes. (Click the Upgrade icon at the top right corner of the User Interface and click Start Evaluation.) Yes. (Click the Upgrade icon at the top right corner of the User Interface and click Add Licenses. In the License Management page, click Add and upload the license file for the advanced mode.) Yes. (Click the Upgrade icon at the top right corner of the User Interface and click Add licenses. In the License Management page, click Add and upload the license file for the advanced mode.) Yes. After the evaluation expiry, you are prompted with a message to either downgrade to the standard mode or to purchase a license file for advanced mode.

    If you choose to downgrade, the Cluster for Standard Mode dialog box pops-up. Select a cluster from the Unified Communications Manager drop-down, device type from the Cisco Unity Connection drop-down and click Select.

    Prime Collaboration Provisioning Not Applicable Yes. (Click the Upgrade icon at the top right corner of the User Interface and click Add Licenses. In the License Management page, click Add and upload the license file for the advanced mode) Yes. (Click the Upgrade icon at the top right corner of the User Interface and click Add licenses. In the License Management page, click Add and upload the license file for the advanced mode) Not Applicable
    In the converged mode, you have the provision to switch over from the standard to advanced mode. You can either upgrade:
    • One application only - You can switch from the standard to advanced mode in Prime Collaboration Assurance only and continue to access the Prime Collaboration Provisioning in the same (installed) mode.
    • Both the applications - You can switch from the standard or advanced evaluation mode to the advanced (purchase licensed) in both Prime Collaboration Assurance and Prime Collaboration Provisioning.