Cisco Prime Collaboration Assurance Guide - Advanced, 10.0
Video Reports
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TelePresence Reports

TelePresence Reports

You can use TelePresence reports to view endpoint utilization, conferencing device utilization, all session summary, no show endpoints, and session details.

The following reports can be generated for TelePresence endpoints:


Note


To view TelePresence reports, you must have High-end Single-codec, High-end Multi-codec, or Mid-range endpoint license.


Endpoint Utilization Report

The Endpoint Utilization report enables you to identify the most utilized and least utilized endpoints.

Average utilization of an endpoint is calculated using the following formula:

  • For system-defined (1 day, 1 week, 4 weeks) reports: (Total number of utilization in minutes / 
[maximum utilization * 60]) * 100
  • For custom reports: (Total number of utilization in minutes /
[maximum utilization * 60 * number of days]) * 100
    • 1 day: The maximum utilization is ten hours.
    • 1 week: The maximum utilization is 50 hours.
    • 4 weeks: The maximum utilization is 200 hours.
    • Custom report: The maximum utilization is 7.14 hours per day.

      Note


      The utilization is shown as 100% even if the utilization is more than 100%.

You can customize the endpoint utilization settings. To do so, select an endpoint model (endpoint(s) of a particular model) and then click the Change Utilization button. You can select the number of working hours in a day and the number of working days in a week.

To generate the Endpoint Utilization report, choose Reports > Interactive Reports > TelePresence Reports > Endpoint Utilization Report.

Conferencing Device Utilization Report

This report is generated based on the hourly utilization of conferencing devices.

Average Utilization

  • 1 day: Average utilization of hour 1 + hour 2 + ... + hour 24) / 24.
  • 1 week: Average hourly utilization of each hour in the week is aggregated and divided by (7 x 24).
  • 4 weeks: Average hourly utilization of each hour in the 4 weeks is aggregated and divided by (7 x 24 x 4).
  • Custom period: Average hourly utilization of each hour in the custom period is aggregated and divided by (7 x 24 x number of days in custom period).

    Note


    The utilization is shown as 100% even if the utilization is more than 100%.


Peak Utilization

  • 1 day: The peak utilization is analyzed from individual peak values of each of the 24 hours.
  • 1 week: The peak utilization is analyzed from individual peak values of each of the 7*24 hours.
  • 4 weeks: The peak utilization is analyzed from individual peak values of each of the 7*24*4 hours.
  • Custom periods: The peak utilization is analyzed from individual peak values of each hour in the custom period.

To generate the Conferencing Device Utilization report, choose Reports > Interactive Reports > TelePresence Reports > Conferencing Device Utilization Report.

No Show Endpoints Summary Report

The No Show Endpoints Summary report provides information about the endpoints that did not participate in the scheduled sessions. This report is generated based on the scheduled completed sessions data.

To generate the No Show Endpoints Summary report, choose Reports > Interactive Reports > TelePresence Reports > No Show Endpoints Summary Report.

Session Detail Report

The Session Detail report provides the following details: session ID, duration, start/end time, session type, status, and alarm severity.

To generate the Session Detail report, choose Reports > Interactive Reports > TelePresence Reports > Session Detail Report.

All Sessions Summary Report

The All Sessions Summary report provides information about the in-progress and completed sessions. The reports are available for four weeks.

This report includes the following information: endpoint name, device ID, total utilization, average duration, and longest session.

To generate the All Sessions Summary report, choose Reports > Interactive Reports > TelePresence Reports > All Sessions Summary Report.