Cisco Prime Collaboration Assurance Guide - Advanced, 10.0
Configuring System Parameters
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Configuring System Parameters

Configuring System Parameters

This section includes the following:

Configuring System Parameters

Prime Collaboration allows you to configure system parameters for both Prime Collaboration Assurance and Prime Collaboration Provisioning.

The following are the system configuration parameters for Assurance. To configure Prime Collaboration Provisioning system parameters, see Cisco Prime Collaboration Provisioning Guide.

To configure the following Prime Collaboration Assurance system parameters, navigate to Administration > System Setup > Assurance Setup:

  • Dashlet Label and SMTP Server—To configure these parameters under General Settings, see Configuring Dashlet Label and SMTP Server.
  • CDR Trunk Utilization Settings—Allows you to configure the maximum capacity for trunks and gateways. You can either configure the maximum capacity for a particular trunk or gateway, or you can use a CSV file to import trunk utilization configuration data for all clusters. To configure this parameter, see Configuring Maximum Capacity for a Trunk or Gateway.
  • Call Quality Data Source Management—Prime Collaboration monitors voice-quality measurements in a VoIP network. This real-time, service-quality information is collected from Unified CM and Cisco NAM. To configure this parameter, see Updating Data Source Credentials.
  • LDAP Settings—To configure this parameter, see Configuring an LDAP Server.
  • Log Settings—To configure this parameter, see Log Levels.
  • SFTP Settings—To monitor calls from Cisco Unified CM you must configure SFTP. To configure this parameter, see Configuring SFTP Settings.
  • IP Phone Inventory Collection Settings—You can use the Phone XML Collection to schedule the phone discovery. To configure this parameter, see Updating and Collecting Inventory Details.
  • IP Phone XML Inventory Collection Settings—To configure this parameter, see Updating and Collecting Inventory Details.
  • Cluster Data Discovery Settings—Allows Prime Collaboration to consolidate the inventory and the device registration information it collects from Unified CMs (Unified CM). To configure this parameter, see Cluster Data Discovery Settings.

Configuring Dashlet Label

You can shorten the endpoint or device names displayed in the Prime Collaboration dashboard using the Dashlet Label Prefix Removal Setup parameter. This is applicable only if you have used a common prefix across endpoints and devices.

To configure this parameter, specify the prefix strings separated by a semicolon (;). All special characters are supported except for the semicolon. A prefix can contain blank spaces.

Configuring SMTP Server

You can configure the SMTP server to send and receive e-mail notifications for alarms by specifying the SMTP server name and the sender AAA E-mail address. The value in the sender AAA E-mail address field helps you to identify the server you receive the e-mail from, in case of many servers.

Configuring Prime Collaboration Assurance Server Time Zone

To configure the Prime Collaboration Assurance server time zone:


    Step 1   Log in to the Prime Collaboration Assurance server with the account that you have created during installation. By default, it is admin.
    Step 2   Enter the following command to see the list of supported time zones:

    Example:
    cm/admin# show timezones
    Step 3   Enter the following commands to set the time zone for the Prime Collaboration Assurance server:

    Example:
    cm/admin(config)# config t
    cm/admin(config)# clock timezone US/Pacific
    cm/admin(config)# exit
    Step 4   Enter the following command to copy running-configuration to startup-configuration:

    Example:
    cm/admin# write memory
    Step 5   Enter the following command to restart the Prime Collaboration Assurance server:

    Example:
    cm/admin# application stop cpcm
    cm/admin# show application status cpcm
    cm/admin# application start cpcm
    Step 6   Wait for 10 minutes for the server to finish the restart process and enter the following command to check if the time zone is set to the new value:

    Example:
    cm/admin# show timezone
    US/Pacific
    To configure the time zones in Prime Collaboration Provisioning, see "Changing Time Zone Settings" in the Cisco Prime Collaboration 10.0 Provisioning Guide.