Cisco Prime Collaboration Analytics Guide, 10.0
Preface
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Preface

See this guide to perform the following tasks:

  • Track the progress of deployment of voice-only phones, video phones, and TelePresence endpoints.
  • Track the endpoints usage - heavily used or lightly used.
  • Find the Directory numbers and Locations that placed or received the most number of calls.
  • Track the trunk utilization and the video conferencing devices utilization.
  • Track intermittent and recurring network issues and address service quality issues.

For a list of all available documents for Cisco Prime Collaboration 10.0, see Cisco Prime Collaboration Documentation Overview, 10.0.

Audience

This guide is for voice and video engineers who are responsible for the configuration, provisioning, inventory, and maintenance of infrastructure-based, real-time collaboration services such as video (TelePresence) and telephony (VoIP), including endpoints, management servers, and service-specific network devices.

Prime Collaboration is deployed on a virtual server. The user must be familiar with virtual server configuration and with UNIX commands using the CLI.

Audience

This guide is for voice and video engineers who are responsible for the configuration, provisioning, inventory, and maintenance of infrastructure-based, real-time collaboration services such as video (TelePresence) and telephony (VoIP), including endpoints, management servers, and service-specific network devices.

Prime Collaboration is deployed on a virtual server. The user must be familiar with virtual server configuration and with UNIX commands using the CLI.

Related Documentation

This guide is one of multiple short guides for Cisco Prime Collaboration 9.5. To perform other Prime Collaboration tasks, such as user management, device management, voice provisioning, network monitoring, and fault management, see Cisco Prime Collaboration 10.0 Documentation Overview for a list of all available documents.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.