Cisco Prime Central for Hosted Collaboration Solution 9.2.1 Installation Guide
Chapter 1: Introduction
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Table Of Contents



This chapter describes the Prime Central for HCS software. This software is intended for use in a Managed Service Provider (MSP) Network Operations Center (NOC). Prime Central for HCS provides a single-pane view of assurance data in the hosted environment and provides various summaries and reports. It acts as a bridge among customer-specific implementations of the following domain managers, in a virtualized environment:

Cisco Unified Operations Manager (CUOM)

VMware vCenter Server

Cisco Unified Computing System Manager (UCSM)

Cisco Data Center Network Manager (DCNM) - SAN

Cisco Data Center Network Manager (DCNM) - LAN

Note DCNM is an optional component in Prime Central for HCS 9.2.1. If you are not using DCNM in your deployment, skip tasks and sections related to DCNM.

Prime Central for HCS aggregates data from multiple instances of these domain managers so that a user logging in can view aggregated customer data in a single window.

Prime Central for HCS comprises of administration and dashboard portlets that enables you to aggregate data from each virtualized instance of Unified Operations Manager, vCenter via Infrastructure Monitoring, Unified Computing System Manager, Data Centre Network Manager-SAN, and Data Centre Network Manager-LAN.

As a service assurance management platform, Prime Central for HCS has following key capabilities:

A scalable, extensible, and high-performance platform.

Components deployable in virtualized fashion on UCS platform.

A northbound web service interface.

Prime Central for HCS supports a service provider dashboard to view the events generated from domain managers.

Note To upgrade from Prime Central for HCS 1.0.1, 1.1, or 9.1.1 to 9.2.1, see Upgrading to Prime Central for HCS 9.2.1.