Cisco Prime Central for Hosted Collaboration Solution 9.1.1 Installation Guide
Chapter 6: Performing Post-Installation Tasks
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Performing Post-Installation Tasks

Table Of Contents

Performing Post-Installation Tasks

Enabling SNMP on Windows 2008 and Linux Server

Enabling SNMP on Windows 2008

Enabling SNMP on Linux

Enabling SNMP on CUCDM

Testing SNMP Connectivity

Provisioning Infrastructure Monitoring to Monitor CUIC


Performing Post-Installation Tasks


This chapter explains post-installation steps that you must perform after installing Prime Central for HCS. These steps have to be performed on domain managers such as CUOM, vCenter, CUCDM. This section contains the following topics:

Enabling SNMP on Windows 2008 and Linux Server

Provisioning Infrastructure Monitoring to Monitor CUIC

Enabling SNMP on Windows 2008 and Linux Server

This section explains the procedure to enable SNMP on Windows 2008 and Linux.

Enabling SNMP on Windows 2008

This section explains the procedure to enable SNMP on Windows 2008:


Step 1 Click Start.

Step 2 Go to Control Panel > Classic View > Programs and Features. Click Turn Windows Features On or Off.

Step 3 In the Server Manager page, in the Features Summary area, click Add Features.

Step 4 Check SNMP Services check box. Click Next

Step 5 In the Confirm Installation Selections dialog box, click Install.

The SNMP Service will start automatically. This includes agents that monitor the activity in network devices and report to the network console workstation.

Step 6 Click Start.

Step 7 Go to Control Panel > Classic View > Administrative Tools > Services.

Step 8 From the list, right-click SNMP Service and select Properties.

The SNMP Service Properties window opens.

Step 9 Under the Security tab, in the Accepted Communities area, click Add.

Step 10 From the Rights drop-down list, select READ ONLY.

Step 11 In the Community Name field, enter a name, such as public.

Step 12 Click OK.

Step 13 Click the Add button, and select Accept SNMP Packets from Any Host.

Step 14 Click OK.

Step 15 Restart the SNMP Service. To restart the service, click Start. Go to Control Panel > Classic View > Administrative Tools > Services. From the list, right-click SNMP Service, and click Restart.


Enabling SNMP on Linux

If you are using yum install, follow the steps outlined below:


Step 1 Log in as root user.

Step 2 Run the following commands:

yum install net-snmp
yum install net-snmp-utils 

If the packages are already installed, a message appears indicating so. If not, the package is installed.

Step 3 Back up the data:

backup /etc/snmp/snmpd.conf
 
   

Step 4 Configure an SNMP daemon to respond to HOST-RESOURCES-MIB (RFC 2790). Copy the snmpd.conf file to /etc/snmp/snmpd.conf.

Step 5 Start the snmpd service as root user:

service snmpd start
 
   

Step 6 Perform an snmpwalk to verify:

snmpwalk -v 1 -m all -c Community-Name localhost 1.3.6.1.2.1.25
 
   

Enabling SNMP on CUCDM

The following section explains the procedure to enable SNMP on CUCDM:


Step 1 Establish an SSH session with the CUCDM machine.

Step 2 Log in as usmcli user. The default password is usmcli.

Step 3 On restricted usmcli shell, execute the following commands:

enable

snmp

set Community public

set Enabled True

set query_source <IM server IP address>

apply

show

=>[snmp] # ?
Documented commands (type "help menu | <topic>"):
=================================================
[trap]      apply       history     set         show        exit
=>[snmp] # show
Enabled      |True   |Enable or disable SNMP Queries                    |
Community    |public |SNMP v2c Community String                         |
Username     |None   |SNMP v3 Username                                  |
Password     |*****  |SNMP v3 Password                                  |
Query_source |None   |SNMP query_source                                 |
Sysname      |None   |Name of this server                               |
Syslocation  |None   |Location of this server                           |
Syscontact   |None   |Contact person(s) for this server (email address) |
Load1        |14     |1 Minute load average alarm value                 |
Load5        |10     |5 Minute load average alarm value                 |
Load15       |7      |15 Minute load average alarm value                |
 
   
=>[snmp] #
## CUCDM should allow SNMP queries from ITM server mentioned as query source
=>[snmp] # set query_source 150.0.0.145  
"=>[snmp] # apply
=>[snmp] # show
|OPTION       |VALUE       |DESCRIPTION                                       |
|------       |-----       |-----------                                       |
|Enabled      |True        |Enable or disable SNMP Queries                    |
|Community    |public      |SNMP v2c Community String                         |
|Username     |None        |SNMP v3 Username                                  |
|Password     |*****       |SNMP v3 Password                                  |
|Query_source |150.0.0.145 |SNMP query_source                                 |
|Syslocation  |None        |Location of this server                           |
|Syscontact   |None        |Contact person(s) for this server (email address) |
|Load1        |14          |1 Minute load average alarm value                 |
|Load5        |10          |5 Minute load average alarm value                 |
Load15       |7           |15 Minute load average alarm value                |
=>[snmp] #
 
   

Testing SNMP Connectivity

From the Infrastructure Monitoring box, issue the following command:

snmpwalk -v 1 -c Community-Name Hostname-or-IP-address-of-remote-VM
 
   

Installation of Prime Central for HCS is now complete. You can now log into the application and verify.

Provisioning Infrastructure Monitoring to Monitor CUIC

This section explains the procedure to configure Infrastructure Monitoring to monitor CUIC. Before you run the scripts, take note of the following limitations:

All the remote VMs must be reachable and must be SNMP-enabled.

Before you add CUIC to Infrastructure Monitoring, the DMA-IM must have already completed provisioning Infrastructure Monitoring.

Before you begin provisioning, there must be at least one R4 agent (vCenter, CUOM, CUCDM, or CCMP) must have already been added to IM.

Length of the hostname for CUIC should not be greater than 20.

During the execution of the scripts, the CUIC machine that is being added must be up and running. Otherwise, the script will exit with an error message.

All the VMs to be added must have FQDN. IP addresses will not work.

When prompted for the DB2 password, use the password that you provided against admin-password argument—during the installation of the component Infrastructure Monitoring.


Step 1 Log in as root user.

Step 2 On the Infrastructure Monitoring machine, go to the /opt/prime-central-hcs/situations/Cisco_HCM_ITM directory, and then run the following scripts, as required:

To add the first instance of CUIC to be monitored by Infrastructure Monitoring run the following command. This script should not run to add instances of additional server.

./linux_agentless_config_CUIC.sh <FQ_CUIC_Hostname> <Community_String>

To add additional instances of CUIC server, run the following script: ./linux_agentless_add_CUIC.sh <FQ_CUIC_Hostname> <Community_String>