User Guide for the Cisco Network Analysis Module Virtual Service Blades, 4.2
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -

Index

A

About 1-4

accounts in NAM Traffic Manager, managing 1-10

administration (see system administration) 2-1

Alarm

e-mail addresses 3-59

Alarm events

last sent 3-49

Alarm events table 3-49

alarms, viewing 6-1

alarm logs, overview 6-1

NAM log, viewing 6-2

alarm thresholds, setting 3-48

NAM MIB thresholds 3-50

deleting 3-54

editing 3-54

switch thresholds 3-55

creating 3-55

deleting 3-57

editing 3-57

syslog, setting up 3-54

application data, viewing 4-14

application protocols, capturing data for 4-16

detail

by protocol 4-10, 4-15

cumulative 4-14

packets and bytes collected

by protocol 4-9, 4-14

cumulative 4-13, 4-17

real-time data in graphical format 4-11, 4-16

reports

Application report, creating 5-4

Application table reports 4-11, 4-16

tables and charts useful in

Applications Cumulative Data table 4-13, 4-17

Applications Current Rates table 4-9, 4-14

TopN Applications chart 4-11, 4-16

Application Response Time report

creating 5-4

Applications Cumulative Data table, using 4-13, 4-17

details 4-14

packets and bytes collected 4-13, 4-17

Applications Current Rates table, using 4-9, 4-14

application protocol data, capturing 4-16

details for specific protocol, viewing 4-10, 4-15

real-time data, viewing 4-11, 4-16

reports 4-11, 4-16

ART 4-45, 4-50, 4-60

audience for this document xii

Audit trail 1-4, 2-20

B

browser response time and display, troubleshooting A-11

C

capturing data

application protocols 4-16

capture buffer

displaying data in 1-12

cautions

regarding

local database web users, deleting all A-2

NAM community strings, deleting 2-13

significance of xii

Client/Server Response Time table, using 4-56

detail 4-57, 4-63

reports 4-58, 4-63

Client/Server Response Time Top N chart, using 4-58

collection (see data collection, setting up) 1-9

common navigation and control elements (table) 1-7

configuring NAM Traffic Analyzer 3-1

data collection, setting up 3-32

core data, collecting 3-32

DiffServe profile, setting up 3-39

DSMON data, monitoring 3-38

response time data, monitoring 3-34

data sources, setting up 3-5

traffic, directing for spanning 3-5

custom NetFlow data sources, creating 3-15

listening mode, using 3-17

NetFlow, configuring on devices 3-10

NetFlow devices, managing 3-12

NetFlow interfaces, understanding 3-8

NetFlow records, understanding 3-9

Console

external reporting 2-18

conversations data, viewing 4-25

cumulative data for each host conversation 4-28

packets and bytes for each host conversation 4-26

detail 4-26

real-time traffic statistics in graphical format 4-27

reports 4-27

packets and bytes for top n host conversations 4-27

tables and charts useful in

Network Host Conversations Cumulative Data table 4-28

Network Host Conversations Top N chart 4-27

Viewing the Network Host Conversations Current Rates table 4-26

core data, collecting 3-32

Core monitoring

router 3-33

switch 3-33

Correlated data sources 4-59

creating

basic reports 5-4

custom NetFlow data sources 3-15

data source, deleting 3-16

data source information, verifying 3-16

data sources, editing 3-16

interfaces, selecting 3-15

NetFlow device, selecting 3-15

custom reports 5-20

NAM Traffic Analyzer accounts 1-10

NAM traps 3-58

NetFlow devices 3-13

protocol 3-41

switch thresholds 3-55

Custom report

editing 5-21

Custom reports 5-20

creating a new folder 5-20

deleting 5-21

moving to a different folder 5-21

viewing 5-21

D

data collection

overview 4-2

setting up 3-32

core data collection 3-32

DiffServe profile data 3-39

DSMON data 3-38

response time data 3-34

Data Expired 5-17

data mismatches, troubleshooting A-13

Data Pending 5-17

Data source

core monitoring 3-33

persistence 4-9

data sources, overview 4-2

multiple collections, configuring 4-2

NDE flow-masks, and V8 aggregation caches 4-5

protocol autodiscovery 4-4

data sources, setting up 3-5

Data type

response time report parameters 5-13

Default password 2-24

deleting

basic reports 5-19

custom NetFlow data sources 3-16

custom reports 5-21

DiffServe profiles 3-40, 3-47

NAM MIB thresholds 3-54

NAM Traffic Analyzer accounts 1-10

NAM traps 3-59

NetFlow devices 3-14

protocols 3-44

switch thresholds 3-57

diagnostic error messages (see troubleshooting) A-11

diagnostics, generating 2-19

configuration information, monitoring and capturing 2-21

system alerts, capturing 2-22

system alerts, viewing 2-19

Diagnostics Tech Support window (illustration) 2-23

Differentiated Services report

creating 5-4

DiffServ Application Statistics Cumulative Data table, using 4-37

DiffServ Application Statistics Current Rates table, using 4-34

application conversation details 4-35

real-time statistics in graphical format 4-35

reports 4-36

DiffServ Application Statistics Top N chart, using 4-36

DiffServ data, viewing 4-30

application conversation details 4-35

host conversation detail 4-39

real-time data for specific hosts 4-39

real-time traffic for specific aggregation groups 4-32

real-time traffic for specific application protocols 4-35

reports

application statistics 4-36

host statistics 4-40

traffic statistics 4-32

tables and charts useful in

DiffServ Application Statistics Cumulative Data table 4-37

DiffServ Application Statistics Current Rates table 4-34

DiffServ Application Statistics Top N chart 4-36

DiffServ Host Statistics Cumulative Data table 4-41

DiffServ Host Statistics Current Rates table 4-38

DiffServ Host Statistics Top N chart 4-40

DiffServ Traffic Statistics Cumulative Data table 4-33

DiffServ Traffic Statistics Current Rates table 4-31

DiffServ Traffic Top N chart 4-33

DiffServe profile, managing

creating 3-39, 3-46

deleting 3-40, 3-47

editing 3-40, 3-46

setting up 3-39

DiffServ Host Statistics Cumulative Data table, using 4-41

DiffServ Host Statistics Current Rates table, using 4-38

host conversation details 4-39

real-time data in graphical format 4-39

reports 4-40

DiffServ Host Statistics Top N chart, using 4-40

DiffServ Traffic Statistics Cumulative Data table, using 4-33

DiffServ Traffic Statistics Current Rates table, using 4-31

DiffServ Traffic Statistics table, using

real-time traffic statistics in graphical format 4-32

reports 4-32

DiffServ Traffic Statistics Top N chart, using 4-33

directing traffic for spanning 3-5

custom NetFlow data sources, creating 3-15

data source, deleting 3-16

data source, editing 3-16

data sourcedeleting 3-16

data source information, verifying 3-16

interfaces, selecting 3-15

NetFlow device, selecting 3-15

listening mode, using 3-17

NetFlow, configuring on devices 3-10

devices running Catalyst OS 3-11

devices running Cisco IOS 3-10

devices supporting multi-layer switching cache 3-10

devices supporting NDE export 3-12

devices supporting NDE v8 aggregations 3-11

devices supporting vi aggregations 3-11

NAMs in a device slot 3-12

NetFlow devices, managing 3-12

creating 3-13

deleting 3-14

editing 3-13

testing 3-14

displaying

alarms 1-12

capture buffer data 1-12

network traffic data 1-12

reports 1-12

documentation

audience for this xii

typographical conventions in xii

typographical conventions used in xii

DSMON data collection, setting up 3-38

E

editing

custom reports 5-21

DiffServe profiles 3-40, 3-46

NAM MIB thresholds 3-54

NAM Traffic Analyzer accounts 1-10

NAM traps 3-58

NetFlow devices 3-13

protocols 3-43

switch thresholds 3-57

e-mail alarms 3-59

Enabling

audit trail 3-61

Encapsulation 3-44

Encapsulation Configuration 3-44

Encapsulation configuration 3-45

error messages (see troubleshooting) A-11

ERSPAN 3-31

configuring as datasource 3-31

sending data directly to NAM 3-31

External reporting console 2-18

F

Filtering

audit trail 2-21

Filter Response Time for all Data Sources by Monitored Servers 3-28

folders, moving custom reports between 5-21

G

global preferences, setting 3-59

GPRS (General Packet Radio Service) Tunneling Protocol 3-45

GREIP 3-45

GTP 3-45

GUI for NAM Traffic Analyzer, navigating 1-5

H

hardware, NAM installation, and

Catalyst 6000 and 6500 series switches 1-5

Cisco 2600, 3660, and 3700 series routers 1-5

help

(see also troubleshooting) A-1

diagnostics, generating for technical assistance 2-19

configuration information, monitoring and capturing 2-21

system alerts, capturing 2-22

system alerts, viewing 2-19

historical network traffic data, storing and retrieving 1-12

host data, viewing 4-20

cumulative data on each host 4-24

detail 4-21

Host Conversation report

creating 5-4

network hosts table reports 4-23

real-time statistics in graphical format 4-22

tables and charts useful in

Network Hosts Cumulative Data table 4-24

Network Hosts Current Rates table 4-21

Network Hosts Top N chart 4-23

hostname resolution, troubleshooting A-12

HTTP/security certificates, troubleshooting A-13

I

image upgrades, troubleshooting A-10

Individual data sources 4-59

Installing a license 1-3

interface data, viewing

detail 4-70

Interface statistics 4-65

Interface Stats

Current Rates table 4-65

Interface Stats Current Rates table, using 4-65, 4-76

Interface Top N chart, using 4-68

IPESP 3-45

IP host name resolution, and slow response time, troubleshooting 3-60

IPIP4 3-45

IP tunnel encapsulations 3-44

L

Last Status 5-18

listening mode (NAM), using 3-17

logins

troubleshooting A-3

M

Monitored servers filters 3-28

Monitoring

Application response times 4-45, 4-50, 4-60

monitoring data 4-1

application 4-14

packets and bytes for each application protocol 4-9, 4-14

real-time data in graphical format 4-11, 4-16

reports 4-11, 4-16

data collection, overview 4-2

data sources, overview 4-2

multiple collections, configuring 4-2

NDE flow-masks, and V8 aggregation caches 4-5

protocol autodiscovery 4-4

DSMON 3-38

host 4-20

cumulative data on 4-24

Monitor Overview charts, viewing 4-6

response time 3-34

data collections, deleting 3-38

data collections, editing 3-36

Monitor Overview charts, viewing 4-6

Multiple WAAS segments

viewing response time 4-59

N

NAM

community strings, working with 2-12

creating 2-12

deleting 2-13

listening mode, using 3-17

MIB alarm thresholds

deleting 3-54

editing 3-54

setting 3-50

SNMP system groups, setting and viewing 2-11

system time, setting 2-15

synchronizing with switch or router 2-15, 2-16

traps

creating 3-58

deleting 3-59

editing 3-58

setting 3-57

NAM-1 devices

default reports 5-3

NAM-2 devices

default reports 5-3

NAM appliances

default reports 5-4

Nameservers, and slow response time, troubleshooting 3-60

NAM VB licensing information 1-4

navigation and control elements 1-7

NDE flow-masks, and V8 aggregation caches 4-5

NetFlow

configuring on devices 3-10

Catalyst OS 3-11

Cisco IOS 3-10

multi-layer switching cache 3-10

NAMs in a device slot 3-12

NDE export 3-12

NDE v8 aggregations 3-11

data sources, managing

creating 3-15

deleting 3-16

editing 3-16

interfaces, selecting 3-15

NetFlow device, selecting 3-15

source information, verifying 3-16

devices, managing 3-12

creating 3-13

deleting 3-14

editing 3-13

testing 3-14

interfaces, understanding 3-8

monitoring problems, troubleshooting A-6

records, understanding 3-9

NetFlow Data Export 3-5

network host data charts and tables, using

Network Host Conversations Cumulative Data table, using 4-28

Network Host Current Rates 4-23

detail 4-21

real-time statistics in graphical format 4-22

Network Host Top N chart 4-23

network parameters, setting and viewing 2-10

network traffic data, storing and retrieving 1-12

No Activity 5-17

Not Monitored 5-17

O

overview of NAM Traffic Analyzer 1-1

alarm logs 6-1

data collection 4-2

data sources 4-2

GUI 1-5

navigation and control elements 1-7

user interface components 1-6

P

Password

resetting 2-24

passwords, recovering 2-2

patches, troubleshooting A-10

Period

report length 5-16

Port names 3-5, 4-66

port statistics data, viewing 4-65, 4-71

cumulative data 4-78

detail 4-66, 4-77

real-time data in graphical format 4-66

reports 4-66

tables and charts useful in

Interface Stats Current Rates table 4-65, 4-76

Port Stats Top N chart 4-67, 4-77

Top N Interface Stats chart 4-68

port statistics issues, troubleshooting A-5

Port Stats Current Rates table, using

detail 4-66, 4-77

real-time data in graphical format 4-66

reports 4-66

Port Stats Top N chart, using 4-67, 4-77

cumulative data 4-78

detail 4-70

protocol directory

managing

creating protocols 3-41

deleting protocols 3-44

editing protocols 3-43

setting up 3-40

protocol support, troubleshooting A-15

R

real-time data displays, setting up 1-11

recovering passwords 2-2

renaming a report 5-19

Report details

viewing 5-15

Report export

editing 5-24

scheduling 5-22

Reports

deleting 5-19

disabling 5-19

error conditions 5-17

Last Status 5-18

Top N 5-16

reports

accessing 1-12

creating 5-1

basic 5-4

custom 5-20

custom

creating 5-20

deleting 5-21

editing 5-21

moving between folders 5-21

viewing 5-21

deleting

basic 5-19

custom 5-21

managing basic report types 5-2

creating 5-4

deleting 5-19

disabling 5-18

enabling 5-18

renaming 5-19

table of, viewing 5-15

troubleshooting A-9

viewing 5-1

custom reports 5-21

Response time

multiple segments 4-59

response time data, viewing 4-42

detail

client/server 4-57, 4-63

server 4-54

reports

client/server 4-58, 4-63

server 4-48, 4-51, 4-54

tables and charts useful in

Client/Server Response Time table 4-56

Client/Server Response Time Top N chart 4-58

Server Response Time Top N chart 4-54

response time data collections, managing

deleting 3-38

editing 3-36

setting up 3-34

S

Scheduled reports 5-22

Server Response Time table, using

detail 4-54

reports 4-48, 4-51, 4-54

Server Response Time Top N chart, using 4-54

setting

alarm thresholds 3-48

NAM MIB thresholds 3-50

switch thresholds 3-55

syslog 3-54

NAM SNMP system groups 2-11

network parameters 2-10

show tech 1-4

SNMP

troubleshooting A-14

SPAN

issues related to, troubleshooting A-5

spanning, directing traffic for 3-5

custom NetFlow data sources, creating 3-15

data source, deleting 3-16

data source, editing 3-16

data source information, verifying 3-16

interfaces, selecting 3-15

NetFlow device, selecting 3-15

listening mode, using 3-17

NetFlow, configuring on devices 3-10

Catalyst OS 3-11

Cisco IOS 3-10

multi-layer switching cache 3-10

NAMs in a device slot 3-12

NDE export 3-12

NDE v8 aggregations 3-11

NetFlow devices, managing 3-12

creating 3-13

deleting 3-14

editing 3-13

testing 3-14

Style 5-16

switch

alarm and port statistics issues, troubleshooting A-5

alarm thresholds

creating 3-55

deleting 3-57

editing 3-57

setting 3-55

Switch Port report

creating 5-4

syslog alarm threshold, setting up 3-54

system administration 2-1

diagnostics, generating for technical assistance 2-19

overview of system administration tasks 2-9

NAM community strings, working with 2-12

NAM SNMP system group, setting and viewing 2-11

NAM system time, setting 2-15

network parameters, setting and viewing 2-10

system resources, viewing 2-10

overview of user administration tasks 2-2

passwords, recovering 2-2

predefined NAM user accounts, changing 2-2

TACACS+ authentication and authorization, establishing 2-5

TACACS+ server, configuring to support NAM 2-7

user privileges (table) 2-2

users, creating new 2-3

users, deleting 2-5

users, editing 2-4

user sessions table, viewing 2-8

system resources, viewing 2-10

System Alerts 1-4

System alerts 2-19

system alerts

capturing 2-22

viewing 2-19

System Config Log 5-17

System event log

viewing 5-17

System events 5-17

T

TAC (Technical Assistance Center)

(see also troubleshooting) A-1

TACACS+

authentication and authorization, establishing 2-5

server, configuring to support NAM 2-7

secret key, requirements for 2-7

technical assistance, obtaining

(see also troubleshooting) A-1

diagnostics, generating for 2-19

configuration information, monitoring and capturing 2-21

system alerts, capturing 2-22

system alerts, viewing 2-19

Tech Support 1-4

testing NetFlow devices 3-14

TopN Applications chart, using 4-11, 4-16

TopN Chart

Server ART 4-54

Top N report 5-16

troubleshooting A-1

data mismatch issues A-13

diagnostic error message issues A-11

host name resolution issues A-12

HTTPS/security certificate issues A-13

image upgrade and patch issues A-10

login issues A-3

NetFlow monitoring problems A-6

protocol support issues A-15

reporting issues A-9

slow response times 3-60

SNMP issues A-14

SPAN-related issues A-5

switch alarm and port statistics issues A-5

username and password issues A-2

caution regarding deleting all local database web users A-2

web browser response time and display issues A-11

typographical conventions used in this document xii

U

user

administration (see system administration) 2-1

privileges (table) 2-2

sessions table, viewing 2-8

Users Table (illustration) 2-3

username and password issues, troubleshooting A-2

V

V8 aggregation caches, and NDE flow-masks 4-5

verifying NetFlow data source information 3-16

viewing

application data 4-14

capturing, for a specific protocol 4-16

detail for a specific protocol 4-14

packets and bytes collected 4-13, 4-17

real-time data in graphical format 4-11, 4-16

reports 4-11, 4-16

conversations data 4-25

packest and bytes for each host conversation 4-26

custom reports 5-21

DiffServ data 4-30

host conversation details 4-39

host statistics 4-40

real-time data in graphical format 4-39

real-time traffic statistics in graphical format 4-32

reports 4-32

host data 4-20

collected during last time interval 4-21

real-time statistics in graphical format 4-22

reports 4-23

Monitor Overview charts 4-6

NAM log 6-2

NAM MIB alarm details 3-53

NAM SNMP system groups 2-11

network parameters 2-10

port statistics data 4-65, 4-71

cumulative 4-78

detail 4-66, 4-77

real-time data in graphical format 4-66

reports 4-66

response time data 4-42

client/server 4-58, 4-63

client/server detail 4-57, 4-63

server 4-48, 4-51, 4-54

server detail 4-54

system alerts 2-19

system resources 2-10

user sessions table 2-8

Viewing audit trail 2-20

Virtual Switch Software (VSS) 3-5

VLAN report

creating 5-4

VSS

see Virtual Switch Software 3-5

W

WAAS data source

no data A-17

WAAS data sources 4-59

WAAS device status

pending A-17