User Guide for the Cisco Network Analysis Module Virtual Service Blades, 4.2
Overview of the NAM Virtual Blades
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Overview of the Cisco Network Analysis Module Virtual Service Blades

Table Of Contents

Overview of the Cisco Network Analysis Module Virtual Service Blades

Virtual Service Blade Licensing

NAM on WAAS Virtual Service Blade Licensing

Node-Locking Information

Obtaining a License

Installing a License

Licensing Commands

Obtaining Licensing Information

About the NAM GUI

Audit Trail

System Alert

show tech Command

Introducing the NAM Traffic Analyzer Software

Using the NAM Graphical User Interface

A Closer Look at Some User Interface Components

Common Navigation and Control Elements

Getting Started


Overview of the Cisco Network Analysis Module Virtual Service Blades


This chapter provides an overview of the Cisco Network Analysis Module (NAM) Virtual Service Blades (VSB). The NAM VSB software provides an integrated performance monitoring solution with the Cisco WAAS appliances WAVE-574 and WAE-674, and with the Cisco Nexus 1010 Virtual Services Appliance, N1K-C1010.

With the WAAS NAM VSB, you can quantify the impact of WAN optimization on application and network performance. In addition, you can identify applications and services that would benefit from optimization, and rapidly roll out WAN optimization solutions to improve application performance.

With the Nexus 1000V NAM VSB, you can analyze network usage behavior by application, host, and conversation to identify bottlenecks that may impact performance and availability, troubleshoot performance issues with extended visibility into traffic, virtual interface statistics, and transaction response times, and optimize your virtual infrastructure and distributed application components with deeper operational insight.

After installing the NAM VSB on a supported WAAS or Nexus 1010 Virtual Services Appliance, you configure the supported data sources on the NAM VSB to monitor traffic from the target platform. The Nexus 1000V NAM VSB uses Encapsulated Remote Switched Port Analyzer (ERSPAN) and NetFlow, on the Cisco Nexus 1000V Switch, to gather operational data, and combines it with rich analytics to produce actionable information. The WAAS NAM VSB uses the built-in instrumentation of the Cisco Wide-Area Application Engine devices as a data source to gather information on the optimized traffic and to provide end-to-end application performance visibility in a Cisco WAAS environment. The Cisco NAM includes an embedded, web-based Traffic Analyzer GUI which provides quick access to the configuration menus, traffic statistics and application performance views.

These topics provide information about NAM Virtual Service Blade licensing and using the various GUI components of the NAM VSB:

Virtual Service Blade Licensing

Node-Locking Information

Obtaining a License

Installing a License

Licensing Commands

Obtaining Licensing Information

Introducing the NAM Traffic Analyzer Software

A Closer Look at Some User Interface Components

Common Navigation and Control Elements

Getting Started

Virtual Service Blade Licensing

NAM virtual service blade software requires you to install a product license in the form of a text file. An evaluation license allows you to use the software for up to 60 days, but you will be unable to log in to the NAM GUI after the evaluation license expires. When using an evaluation license, the NAM login window indicates how many days remain before the evaluation license expires.

During the NAM software installation, you may be prompted to enter a product identifier (PID) and serial number (SN).

On the Nexus 1010 Virtual Services Appliance, you will obtain the PID and SN during installation, and no user interaction is required.

NAM on WAAS Virtual Service Blade Licensing

If you attempt to log in to the CLI or start the VSB before the license has been set, you will see a message like the following:

wave574# virtual-blade 1 start
WARNING: Virtual-Blade License is not available.
Please, purchase and configure the license.
wave574#

You can use the show license CLI command to find a license you might have installed but not activated as shown below:

wave574# show license
There are no active licenses configured.
The following list of licenses is available in this release for configuration:
Enterprise
Video
Virtual-Blade
Please, use "install license <LicenseName>" CLI command to enter
the license you purchased already.
wave574#

When you install NAM VSB software on the WAAS appliance, you will be prompted to enter the product identifier, serial number, and VID of the appliance. (You can skip the VID.) If you do not enter the PID and SN at this time, you can do so after the software installation has completed using the NAM CLI.

Node-Locking Information

The Cisco NAM VSB license is used for one WAAS or Nexus 1010 Virtual Services Appliance. When you obtain the license for the appliance, the license is valid only for the appliance with the PID and SN you provide when you obtain the license.

You can get the PID of the appliance using the show inventory CLI command.

waas# show inventory
PID: WAE-674-K9 VID: 0 SN: KQEDKRON
waas#

Obtaining a License

To obtain a NAM VSB license, go to the following URL:

http://www.cisco.com/go/license

Follow the instructions on this page to obtain a NAM VSB license file. You will need the appliance PID and SN to obtain the license file. After you enter the PID and SN or the Product Authorization Key, a license file will be sent to you by e-mail. Store this license file on an available FTP server. Use the license install command to install the license after the NAM software installation completes.

Installing a License

To install a license file, use the install license command. See the next section, Licensing Commands, and the Network Analysis Module Command Reference Guide for more information about the install license command.

The following is an example of the install license command:

license install ftp://joseph@computer.com/bin/licenses/NAM_VB_License.lic

In this example, the install license command fetches the license file, NAM_VB_License.lic, from the directory /bin/licenses of the host computer.com.

Licensing Commands

This section describes NAM CLI commands used to install and manage the NAM VSB licenses. You can find more details about these commands in the Network Analysis Module Command Reference Guide:

http://www.cisco.com/en/US/docs/net_mgmt/network_analysis_module_software/4.2/command/
reference/guide/cmdref.html

license install ftp://<username>@<host>/<path>/<licensefilename>

Use the license install command to install a license file.

show license

Use the show license command to display license information for the evaluation license and permanent licenses.

config upload ftp://<username>@<host>/<path> [configfilename] [licensefilename]

Use the config upload command to upload the license file. The configfilename and licensefilename options are optional.

config network ftp://<username>@<host>/<path>/<filename> <licensefilename>

Use the config network command to restore the license file.

pid-sn PIDxxxx SNxxxx

Use the pid-sn command to enter the appliance PID and SN after you have installed NAM VSB software.


Note The command pid-sn PIDxxxx SNxxxx applies only to the NAM on WAAS.


Obtaining Licensing Information

This section describes how to obtain current NAM VSB licensing information for a WAAS or Nexus 1010 Virtual Services Appliance. You can obtain licensing information the following ways:

Clicking About in the NAM VSB GUI; see About the NAM GUI

Checking the audit trail; see Audit Trail

Checking the system alert; see System Alert

Using the show tech command; see show tech Command

About the NAM GUI

When you click About in the upper right corner of the NAM VSB GUI, a window displays the software and version installed and information about any license currently installed. If a permanent license is installed, the PID and SN of the WAAS or Nexus 1010 Virtual Services Appliances are also displayed.

Audit Trail

The audit trail records any license management activities as well as any modifications to the configuration and other system information. To view the audit trail, click Admin > Diagnostics, then click Audit Trail in the Contents menu.

System Alert

System Alerts record any alert generated by the NAM. There are system alert messages sent by the NAM as the days pass prior to the expiration of the Evaluation License. System alert messages are sent when there are 20, 15, 10, 5, 4, 3, 2, and 1 days remaining and again when the license expires.

show tech Command

The show tech CLI command contains a license information section that displays information about the license type and license status.

You can also view the output of the show tech command from the NAM VSB GUI by clicking Admin > Diagnostics > Tech Support. To locate the license information, search for licenseinfo.

Introducing the NAM Traffic Analyzer Software

Cisco Network Analysis Module (NAM) Virtual Service Blade software enables network managers to understand, manage, and improve how applications and services are delivered to end-users. NAM software offers flow-based traffic analysis of applications, hosts, and conversations, performance-based measurements on application, server, and network latency metrics for network-based services and problem analysis. The Cisco NAM software includes an embedded, web-based Traffic Analyzer GUI that provides quick access to the configuration menus and presents easy-to-read performance reports.

Using the NAM Graphical User Interface

The Cisco NAM Traffic Analyzer supports browser-based access to the NAM graphical user interface (GUI). To access the NAM GUI, enter a machine name and its domain or an IP address in your browser address field. The NAM GUI prompts you for your user name and password. After you enter your user name and password, click Login to access the NAM GUI. Initial login will also require you to check a box to accept the Evaluation agreement.

Figure 1-1 shows an example of the NAM Traffic Analyzer GUI.

Figure 1-1 NAM Traffic Analyzer GUI

1

Tabs for accessing main functions; tabs are displayed in every window in user interface (except in the detail pop-up windows).

5

Context line that shows path to the current function. Click any link in this area to go back to the associated window.

2

Options associated with each tab; functions change in each tab depending on context.

6

Toolbar to access global functions such as online help, logging out, learning more about the application.

3

Content Menu shows links to functions from the current window. Click any link in the menu to go to the corresponding window.

7

Instruction box provides helpful information about how to use this GUI window.

4

Content area where graphs, tables, dialog boxes, charts, and instruction boxes are displayed.

   


Note All times in the Traffic Analyzer are typically displayed in 24-hour clock format. For example, 3:00 p.m. is displayed as 15:00.


A Closer Look at Some User Interface Components

Context Line

The Context line shows where you are in the hierarchy of operations. In this case, you would be viewing the Response Time Client/Server Table.

You can click:

Response Time to return to the Response Time Server Table.

Monitor to return to the Monitor Overview window.

Contents

The contents (present in only some windows) displays options that are subordinate to the options within the individual tabs. The example above displays after you click Setup > Monitor.

Toolbar

The toolbar is displayed in the upper right corner of every window of the user interface.

Click Logout to log out of the NAM Traffic Analyzer.

Click Help for context-sensitive information (information relevant to the current function). Help is displayed in a separate browser window.

Click About to see information about the NAM Traffic Analyzer.

Common Navigation and Control Elements

Common Navigation and Control Elements (Table 1-1) describes the common navigation and control elements in the user interface.

Table 1-1 Common Navigation and Control Elements 

Element
Description

Starts an action.

Stops an action, such as the active capturing of packets.

Temporarily suspends an action.

Creates a new record, user, capture, filter, and so on.

Deletes a record, user, capture, filter, and so on.

Edits a record, user, capture, filter, and so on.

Jumps to a group of records, beginning at a specific line number.

Displays the previous group of records.

Displays the next group of records

Displays information based on different criteria (for example, IP address versus protocol).

Applies changes; current window continues to display.

Applies changes; goes to different window.

Resets (clears) any changes you made in a dialog box.

Closes the window.

Sorts the column information in descending order.

Tests a function (such as read and write access to the router).

Creates a report for the selected variable.

Displays real-time statistics for the selected variable.

Captures the packets to the buffer.

Exports the data on the screen to a .csv text file. If you want to export more data, you must increase the rows per page setting for the table. The default setting is 15 rows per page.

Exports the data on the screen to a PDF file.

Opens a printer friendly window of the data on the screen. You can print the window using the Print command from your web browser. If you want to print more data, you must increase the rows per page setting for the table. The default setting is 15 rows per page.

Starts the online help.


In addition to the common navigation and control elements, you can use these navigation aids:

Pop-up help—To expand abbreviated protocol encapsulation information in some links, move your mouse over the link. The full protocol encapsulation name is displayed.

Links—Slide your mouse over text. If the text color changes from blue to red, and the cursor changes to a pointing finger, the text is a link.

Instructions box—Some windows contain an instructions box in the content area that explains what you are expected to do.


Getting Started

To use the NAM Traffic Analyzer effectively, you must perform a specific sequence of tasks:


Step 1 Use the Setup tab (Figure 1-2) to configure and enable monitoring collections on the NAM. For more information, see Chapter 3, "Setting Up the Application."

Figure 1-2 Setup Tab

These options are available from the Setup tab.

Managed Device Parameters—To set up the parameters to be used by the VSB to communicate with the managed device, a switch or router to which you connect the appliance to receive and monitor traffic.

Data Sources—To set up to monitor data sources.

The NAM VSB uses ERSPAN and NetFlow from the Nexus 1000V for visibility into the Nexus 1000V deployment. The user can direct NetFlow from any other local or remote switch or router.

The WAAS VSB uses built-in instrumentation on WAAS appliances for end-to-end application performance visibility in WAAS deployments. The user can direct NetFlow from any other local or remote switch or router.

Monitor—To specify the types of traffic statistics to be collected and monitored.

Protocol Directory—To specify protocol groups and URL-based protocols.

Alarms—To set up alarm conditions and thresholds.

Preferences—To establish global preferences for all NAM Traffic Analyzer users. These preferences determine how data displays are formatted.

Step 2 Use the Admin tab (Figure 1-3) to create, edit, or delete NAM Traffic Analyzer accounts. You must have the required permissions to perform these tasks.

For more information, see Chapter 2, "User and System Administration."

Figure 1-3 Admin Tab

These options are available from the Admin tab.

Users—To add, delete, and edit NAM Traffic Analyzer users and TACACS+ authentication and authorization.

System—To establish system and network parameters and NAM community string settings.

Diagnostics—To generate information used for troubleshooting NAM problems.

Step 3 Use the Monitor tab(Figure 1-4), Reports tab(Figure 1-5), and Alarms tab (Figure 1-6) in any sequence to set up real-time data displays, capture data using specific criteria, and configure notifications.

Monitor Tab

The Monitor tab provides tools for configuring specific monitoring collections on the NAM except for alarms. Examples include conversation collections, protocol collections, and voice collections. For more information, see Chapter 4, "Monitoring Data."

Figure 1-4 Monitor Tab

These options are available from the Monitor tab.

Overview—To see several types of statistics, including most active applications, most active hosts, protocol suites, and server response times.

Apps—To see the distribution of packets and bytes based on the application protocol.

Hosts—To view traffic statistics per network host and MAC station.

Conversations—To view conversations data collected per pairs of network hosts.

VLAN—To view traffic statistics per VLAN and VLAN priority.

DiffServ—To view the distribution of packets and bytes based on the Differentiated Services (DiffServ) data collected on the NAM.

Response Time—To view client-server application response times.

Managed Device—To view various chassis statistics.

Reports Tab

Use the Reports function (Figure 1-5) to store and retrieve short- and medium-term historical data about the network traffic monitored by the NAM. For more information, see Chapter 5, "Creating and Viewing Reports."

Figure 1-5 Reports Tab

These options are available from the Reports tab:

Basic Reports—To set up and view reports

Custom Reports—To set up and view multiple basic reports

Scheduled Export—To set up a report to be generated and exported automatically

Alarms Tab

The Alarms tab (Figure 1-6) provides mechanisms for displaying alarms generated from thresholds established in the Setup tab. For more information, see Chapter 6, "Viewing Alarms."

Figure 1-6 Alarms Tab

These options are available from the Alarms tab:

NAM—To display all threshold events for NAM MIB thresholds.