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Cisco Packet Data Serving Node Service Manager

Release Notes for the Packet Data Service Node Service Manager, Release 4.1.1

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Release Notes for the Packet Data Serving Node Service Manager, Release 4.1.1

Table Of Contents

Release Notes for the Packet Data Serving Node Service Manager, Release 4.1.1

Contents

Introduction

Prerequisites for Installing the PDSN Service Manager

Installing the PDSN Service Manager

Installation Order

Installation Procedure

Backing Up and Restoring Data

Reinstalling the PDSN Service Manager

Uninstalling the PDSN Service Manager

What's New in PDSN SM 4.1.1

Caveats Resolved With This Release

Open Caveats and Workarounds

Supported Device Versions

Prerequisites for Configuring PDSN Devices for Mobile IP

PDSN Configurations For Service Activation

Documentation Support

Product Documentation and Related Documentation

Product Documentation

Related Documentation

Additional Information Online

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Product Alerts and Field Notices

Obtaining Technical Assistance

Cisco Support Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


Release Notes for the Packet Data Serving Node Service Manager, Release 4.1.1


OL-11462-01

January 2007

The Cisco Packet Data Serving Node Service Manager (PDSN SM) facilitates service-activation or deactivation in Cisco PDSN devices in Cisco Mobile Exchange networks.

These release notes contain important information for Release 4.1.1 of the PDSN SM. These notes include the installation procedure and information on resolved and open caveats.

Contents

This document covers the following topics:

Introduction

Prerequisites for Installing the PDSN Service Manager

Installing the PDSN Service Manager

Caveats Resolved With This Release

Open Caveats and Workarounds

Supported Device Versions

Prerequisites for Configuring PDSN Devices for Mobile IP

Documentation Support

Cisco Product Security Overview

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Introduction

A Cisco Packet Data Serving Node (PDSN) provides access to the Internet, intranets, and Wireless Application Protocol (WAP) servers for mobile stations that use a CDMA2000 radio access network (RAN).

The PDSN SM is an application that provides an easy and intuitive way to provision service activation or deactivation in Cisco PDSN devices in Cisco Mobile Exchange networks. You can also use the PDSN SM to troubleshoot and debug by using show and debug commands.

The PDSN SM includes:

Inventory—Manages and displays PDSN device group information. It interfaces with the Common Services Device Credentials Repository (DCR) to obtain information about PDSN devices in the network.

Service Manager—Activates and manages the various services in a PDSN device group.

Tools—Troubleshoot and debug by using show and debug commands. You can assess the status of the PDSN devices and, by so doing, improve network serviceability.

The User Guide for Cisco Packet Data Serving Node Service Manager provides complete information on the PDSN SM. See Product Documentation, for information on accessing the electronic version of this document on the Cisco website.

The PDSN SM is part of the Mobile Wireless Center (MWC) for Cisco Mobile Exchange, a suite of element-management applications that provide configuration and fault-monitoring capabilities to mobile wireless operators. The MWC for Cisco Mobile Exchange applications complement the CiscoWorks LAN Management Solution (LMS) to manage the Cisco Mobile Exchange. The LMS is prerequisite to the MWC for Cisco Mobile Exchange.

The LMS 2.6 includes:

Common Services 3.0.5 with CiscoView 6.1.5

Resource Manager Essentials 4.0.5

Campus Manager 4.0.5


Note The LMS 2.6 also includes Internet Performance Monitor (IPM) 2.6 and Device Fault Manager 2.0.5, but these applications are not required for the MWC for Cisco Mobile Exchange.


Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange Release for this release, http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html, for information on the MWC for Cisco Mobile Exchange and the LMS requirement.

Prerequisites for Installing the PDSN Service Manager

Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange for this release, http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html, for information on MWC for Cisco Mobile Exchange hardware and software requirements, including information on Sun patches and package requirements.

Installing the PDSN Service Manager

This section contains information on:

Installation Order

Installation Procedure

Backing Up and Restoring Data

Reinstalling the PDSN Service Manager

Uninstalling the PDSN Service Manager

Installation Order

The PDSN SM requires that the CiscoWorks Common Services application be bundled with the Release 2.6 of the LMS. The LMS is prerequisite to the MWC for Cisco Mobile Exchange.

For new installations, always install in this order:

1. Upgrade CiscoWorks to LMS 2.6

2. Upgrade CMX core to 4.1.1

3. Upgrade PDSN SM from 4.1 or 4.0.1 to 4.1.1


Note When upgrading PDSN SM from 4.1 or 4.01, the following message may be generated:

cmxinstall.log.12012006_14:04:INFO: Package CSCO<pkgnam> - Installed. Verifying - Failed. Modifying - Done.

Ignore this message.


The Release Notes for Mobile Wireless Center for Cisco Mobile Exchange for this release, http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html, contains instructions for installing the LMS bundle and the CMX core. This section provides information on installing the PDSN SM.

Installation Procedure

To install the PDSN SM for the first time:


Step 1 Log in to the server as the root user.

Step 2 Install the CiscoWorks LMS bundle. Refer to the CiscoWorks LAN Management Solution documents at http://www.cisco.com/en/US/partner/products/sw/cscowork/ps2425/prod_installation_guides_list.htmlfor information on this procedure.

Step 3 Install CMX core. Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange Release at http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html for information on this procedure.

Step 4 Change to the directory from which you will perform the installation.

Step 5 Run the setup script:

./setup.sh

A confirmation message appears after a successful installation. If errors occur during installation, check the installation log file /var/tmp/pdsninstall.log.


Backing Up and Restoring Data

You can use the PDSN SM to back up and restore:

Device groups that you create

Batch files that you create

Sync Report files

PDSN SM-specific data

Use the Common Services (CS) back-up tool to back up and restore information. This tool backs up and restores CS and all applications registered with it.

Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange Release at http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html for information on this procedure.

Reinstalling the PDSN Service Manager

To reinstall the PDSN SM after an interrupted or failed installation attempt:


Step 1 Log in to the server as the root user.

Step 2 Ensure that the CiscoWorks LMS bundle has been successfully installed. Refer to the CiscoWorks LAN Management Solution documents at http://www.cisco.com/en/US/partner/products/sw/cscowork/ps2425/prod_installation_guides_list.htmlfor information on this procedure.

Step 3 Ensure that the CMX core has been successfully installed. Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange Release at http://www.cisco.com/en/US/products/ps6401/
prod_release_notes_list.html
for information on this procedure.

Step 4 Change to the directory from which you will perform the installation.

Step 5 Run the setup script:

./setup.sh

A confirmation message appears after a successful installation. If errors occur during installation, check the installation log file: /var/tmp/pdsninstall.log.


Uninstalling the PDSN Service Manager

To uninstall PDSN SM:


Step 1 Log in to the server as the root user.

Step 2 Enter this command to change directories:

cd /opt/CSCOpx/bin

Step 3 Enter the command to uninstall PDSN SM:

./uninstall.sh

The script prompts you with a list of software that is installed in the host machine.

Step 4 Choose PDSN SM and confirm the choice.

A confirmation message appears after a successful uninstallation.


What's New in PDSN SM 4.1.1

In previous releases, you used the Service Activation and Batch Mode features to deploy batch configurations to devices on demand. In patch release 4.1.1, you can use a new feature, Batch Mode Scheduling, to schedule deployment of batch configurations at a future time. You can also monitor the configurations that you have scheduled.

You launch the Batch Mode Scheduling feature by clicking the:

Schedule and Job Browser/History buttons in the Batch Config dialog box. (Choose Service Manager > Batch Config to access this dialog box.)

Schedule button in the Add to Batch dialog box (in the Service Activation windows).

Refer to the Release Notes for Mobile Wireless Center for Cisco Mobile Exchange Release 4.1.1 at http://www.cisco.com/en/US/products/ps6401/prod_release_notes_list.html for information on this procedure.

Caveats Resolved With This Release

Table 1 lists the ID number and a summary of each caveat closed with this release.

Table 1 Caveats Resolved With This Release

Bug ID
Summary
Notes

CSCsb3280

The Service Managers now control the size of the cmxTe.log file by adding that file to the Common Services logrot utility during installation of the Service Manager Core module. The cmxTe.log can increase rapidly if you have enabled devices for debugging and viewing Syslogs. If this file becomes larger than 10 MB, the logrot utility rotates the log file. If the rotation occurs while you are viewing the Debug window, you should close and reopen the window to observe the most recent log messages.

Find more information about the logrot utility at http://www.cisco.com/en/US/
products/sw/cscowork/ps3996/
products_user_guide_chapter
09186a008022f958.html#wp271846
.

CSCsb87801

You cannot use PDSN SM to select a suboption for show commands.

This bug has been resolved.

CSCsc17290

The AAA password configured user session parameters is visible when you click List.

When you click List to view the current user session configuration or Execute to configure the user session parameters (Service Manager > Service Activation > User Session Parameters), you can see the AAA password.

Workaround: None.

CSCsc19877

In User Session Parameters, when you configure the maximum mobile sessions as 20,000 (the default value), the field is blank. The corresponding command is generated and downloaded to the device, even though the value does not appear in the GUI.

This bug has been resolved.

CSCsd43594

The install script claims to be installing the Gateway GPRS Support Node Service Manager rather than the PDSN Service Manager.

This bug has been resolved.

CSCsb67002

When running more than one Service Manager simultaneously, log messages were being written to the log file of the Service Manager that was instantiated first.

This bug has been resolved.

CSCsd39538

The Restore function claims to be restoring the HA Service Manager rather than the PDSN Service Manager.

This bug has been resolved.


Open Caveats and Workarounds

Table 2 lists the ID number, summary, and any available workaround for each open caveat in this release.


Note To obtain updated information about open caveats and workarounds, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. You will be prompted to log in to Cisco.com.


Table 2 Open Caveats and Workarounds 

Bug ID
Summary
Workaround

CSCsb83848

Service activation jobs take more than five minutes in stress testing.

None

CSCsc08624

In some service-activation screens, sorting is not accurate. The known examples are:

Service-activation screens dealing with Packet Control Function (PCF) security associations using a Peer Identity or Security Parameter Index

Service-activation screens dealing with modem over IP (MoIP) security associations using the Network Address Identifier string or Security Parameter Index

None

CSCsc77370

Foreign agent-related fields in several of the GUI screens remain enabled, even when you select a PDSN device that is not used as foreign agent. If you input values in those fields and attempt to download the configuration to the device, the job will fail because foreign agent-related configuration is not allowed.

None


Supported Device Versions

Table 3 lists the devices that the PDSN SM supports.

Table 3 Supported Devices and Versions 

Device
Device Platform
Minimum Image/IOS on Device
Minimum IOS on Supervisor
Supervisor Platform

PDSN 2.1

7200 NPE-400

12.3(11)YF

Not applicable

Not applicable

7200 NPE-G1

12.3(11)YF

Not applicable

Not applicable

PDSN 3.0

MWAM

12.3(14)YX

12.2(18)SXE2

Sup 720

MWAM

12/3(14)YX

12.2(18)SXF

Sup 32

7200 NPE-400

12.3(14)YX

Not applicable

Not applicable

7200 NPE-G1

12.3(14)YX

Not applicable

Not applicable


You can find further information about all supported devices on Cisco.com at: http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/mgt_pix/fwmc_1_3/px_sd_13.htm

Prerequisites for Configuring PDSN Devices for Mobile IP

Before you configure a PDSN device by using the PDSN SM:

1. Ensure that the device is one of those in Table 3.

2. Ensure that the device is configured as a PDSN. Without this step, the PDSN SM will fail to identify the device as a Cisco PDSN device.

3. Enable Mobile IP service in the device.

4. Enable Simple Network Management Protocol (SNMP) so that the PDSN SM can check the version of the device.

5. Ensure that you configure all the PDSN devices with some prerequisite configurations to manage and configure service-activation commands. For more information on this procedure, see PDSN Configurations For Service Activation.

6. Complete installation of the PDSN SM in the correct installation order. See Installation Order, for more information.

7. Ensure that the PDSN device to be configured has been added into the RME DCR, so that the RME Inventory Manager manages the device.

For more information on the RME inventory function, see the "Adding and Troubleshooting Devices Using Device Management" section in the User Guide for Resource Manager Essentials 4.0.5 (With LMS 2.6) at http://www.cisco.com/en/US/products/sw/cscowork/ps2073/
products_installation_guide_book09186a008073d5dc.html
. The specific section is here.

8. Ensure that the device is in Normal device state. When the device is in Normal state, RME has successfully contacted the device or the device has contacted RME at least once (polling, successful job completion, Syslog receipt, and so on). This action indicates that this device has been recognized by RME as a real device in the network at least once.

PDSN Configurations For Service Activation

You must configure the PDSN devices with the following configurations as a prerequisite to managing and configuring some service-activation commands by using PDSN SM:


Step 1 Enable PDSN service on the device:

service cdma pdsn

Step 2 Enable FA and Mobile IP service:

router mobile
ip mobile foreign-agent care-of <Interface Name>
ip mobile router

Step 3 Enable the AAA access control model for Packet of Disconnect (POD) or RADIUS Disconnect configuration:

aaa new-model

Step 4 Enable local user access (using Telnet) when AAA is configured:

If you do not require user login:

aaa authentication login default enable

If you do not require username and password:

aaa authentication login default local
username <login name> privilege <user privelege level> password <user password>

Step 5 Enable AAA authorization for MSID-based (mobile station ID-based) user authentication:

aaa authorization configuration default group radius

Step 6 Configure SNMP community strings:

Configure read-only (RO) community string:

snmp-server community <read community> RO

Configure read-write (RW) community string:

snmp-server community <write community> RW

Step 7 Configure the service internal command in Multiprocessor WAN Application Module (MWAM) devices to monitor redundancy statistics.

Documentation Support

This section provides information on:

Product Documentation and Related Documentation

Additional Information Online

Obtaining Documentation

Documentation Feedback


Note Cisco Systems sometimes updates printed and electronic documentation after original publication. Therefore, review the documentation on Cisco.com for any updates.


Product Documentation and Related Documentation

This section provides information on:

Product Documentation

Related Documentation

Product Documentation

Table 4 lists the available product documentation.

Table 4 Product Documentation 

Document Title
Cisco.com Location

User Guide for Cisco Packet Data Serving Node Service Manager

http://www.cisco.com/en/US/products/ps6696/
products_user_guide_list.htm

Release Notes for Cisco Packet Data Serving Node Service Manager (this document)

http://www.cisco.com/en/US/products/ps6696/
prod_release_notes_list.html

Context-sensitive online help

Select an option from the navigation tree, then click Help.

Click Help in any dialog box.


Related Documentation

Table 5 lists available related documentation for the Cisco PDSN SM.

Table 5 Related Documentation 

Document Title
Cisco.com Location

The Cisco Content Services Gateway documentation set

http://www.cisco.com/en/US/products/sw/wirelssw/ps779/
index.html

Release Notes for Mobile Wireless Center for Cisco Mobile Exchange for this release

http://www.cisco.com/en/US/products/ps6401/
prod_release_notes_list.html

User Guide for CiscoWorks Common Services 3.0.5 (With LMS 2.6)

http://www.cisco.com/en/US/products/sw/cscowork/ps3996/
products_user_guide_book09186a00806feda7.html

User Guide for Resource Manager Essentials 4.0.5 (With LMS 2.6)

http://www.cisco.com/en/US/products/sw/cscowork/ps2073/
products_user_guide_book09186a00806a52cb.html


Additional Information Online

Your application might support incremental device updates (IDUs). An IDU is a software package that enables an application to support new devices. An IDU might also contain bug fixes. You can download IDUs and their Readme files by logging into Cisco.com at http://www.cisco.com/kobayashi/sw-center/cw2000/lan-planner.shtml.

To determine which packages are installed on your CiscoWorks Server, go to your CiscoWorks page and choose Common Services > Software Center > Software Update.

You can also obtain any published patches from the download site.

You can find information about all supported devices on Cisco.com at http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/mgt_pix/fwmc_1_3/px_sd_13.htm.

You also may be interested in the additional Cisco information described in Obtaining Additional Publications and Information.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. This section explains the product documentation resources that Cisco offers.

Cisco.com

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Register to receive security information from Cisco

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Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

For emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

For nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

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1 408 525-6532


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The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending any sensitive material.


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Note Before you submit a request for service online or by phone, use the Cisco Product Identification Tool to locate your product serial number. You can access this tool from the Cisco Support website by clicking the Get Tools & Resources link, clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search options: by product ID or model name; by tree view; or, for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.



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To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.


Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411
Australia: 1 800 805 227
EMEA: +32 2 704 55 55
USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

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