Cisco IP Solution Center Infrastructure Reference, 5.1
Getting Started
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Getting Started

Table Of Contents

Getting Started

System Recommendations

Introduction

Structural Overview

Product Category Tabs

Links

Home

Shortcuts

Account

Index

Help

About

Logout

Customer

Common GUI Components

Filters

Header Row Check Box

Rows per Page

Go To Page

Auto Refresh

Color Coding

Icons

Service Inventory

Service Design

Monitoring

Diagnostics

Administration


Getting Started


This chapter provides information about how to get started to use Cisco IP Solution Center (ISC) and gives a structural overview of this guide. It contains the following sections:

System Recommendations

Introduction

Structural Overview

Service Inventory

Service Design

Monitoring

Diagnostics

Administration

System Recommendations

The system recommendations and requirements are listed in Chapter 1, "System Recommendations" of the Cisco IP Solution Center Installation Guide, 5.1 and the Release Notes for Cisco IP Solution Center, 5.1. The recommendation is to thoroughly review this list before even planning your installation, to be sure that you have all the hardware and software you must successfully install.

Introduction

Cisco IP Solution Center 5.1 (ISC 5.1) is a follow-on release to Cisco IP Solution Center 5.0 (ISC 5.0), with the changes listed in the Release Notes for Cisco IP Solution Center, 5.1.

This guide lists many features that are common among multiple applications, which are sold and licensed separately. The applications and their respective User Guides reference this document for setup steps necessary before creating a policy and then a service request specific to the application and for other common features.

Before explaining the tabs in the Graphical User Interface (GUI), see the "Structural Overview" section. It explains elements common to many windows in ISC.

The GUI is separated into the following large sections (tabs):

"Service Inventory" section

"Service Design" section

"Monitoring" section

"Diagnostics" section

"Administration" section

The remaining sections in this chapter explain the sections and subsections of this guide that explain the functionality available from these tabs.


Note The terminology used in this manual and this product can be used interchangeably or preferably with other terms. See Appendix D in the Cisco IP Solution Center Carrier Ethernet and L2VPN User Guide, 5.1.


Structural Overview

After you log in to Cisco IP Solution Center (ISC), the first window to appear is the Home window, as shown in Figure 1-1, "Home Window."

Figure 1-1 Home Window


Note The tabs and the choices navigating within the tabs that appear depend on the user permission, explained in Chapter 9, "Administration"(Administration > Security > User Roles). The choices shown in this guide are for all permissions (admin).


This overview includes the following sections:

Product Category Tabs

Links

Common GUI Components

Product Category Tabs

The organization of this guide is based on the tabs shown in Figure 1-1, "Home Window." Click either the specific tab or the name in the data pane:

Service Inventory—An overview is given in the "Service Inventory" section and detailed information is given in Chapter 3, "Service Inventory — Inventory and Connection Manager," Chapter 4, "Service Inventory—Discovery," and Chapter 5, "Service Inventory—Device Console."

Service Design—An overview is given in the "Service Design" section and detailed information is given in Chapter 6, "Service Design."

Monitoring—An overview is given in the "Monitoring" section and detailed information is given in Chapter 7, "Monitoring."

Diagnostics—An overview is given in the "Diagnostics" section and a pointer to detailed information is given in Chapter 8, "Diagnostics."

Administration—An overview is given in the "Administration" section and detailed information is given in Chapter 9, "Administration."

Links

In the upper right-hand corner of the Home window (Figure 1-1), additional links appear that function as follows:

Home

Shortcuts

Account

Index

Help

About

Logout

On the far right of the You are Here: line on the Home window (Figure 1-1), is the name of a Customer Context, which is explained in the "Customer" section.

Home

When you click Home, you always return to the first window to appear, as shown in Figure 1-1, "Home Window."

Shortcuts

When you click Shortcuts, you can define shortcuts to help quickly choose day to day operations. In addition, by grouping these shortcuts together into folders, you can create work flows specific to your operating environment. To get more information about shortcuts, follow these steps:


Step 1 Click Shortcuts, and you receive a window as shown in Figure 1-2, "ISC Shortcuts."

Figure 1-2 ISC Shortcuts

Step 2 To create a shortcut, click the Create button in Figure 1-2 and you receive a window as shown in Figure 1-3, "New ISC Shortcut."

Figure 1-3 New ISC Shortcut

Step 3 Fill in the required Name and URL (you can type in the URL, in which case if it is external to ISC, you must start the URL name with http://, or you can click the drop-down list and choose a path internal to ISC and then click the Set button) and optionally the Description, Folder, and Folder Shortcut Ordering. Then click Save.

Step 4 You return to Figure 1-2 and can repeat Step 2 and Step 3 to Create more shortcuts or you can select a shortcut to proceed to Go, select a shortcut to Edit, select one or more shortcuts to Delete, or select Close.

Step 5 Any time you want to go directly to a URL, you can click Shortcuts on the Home page and from Figure 1-2 select the shortcut of your choice and click Go.


Account

When you click Account, you can change your password without the SysAdmin or UserAdmin privileges. This allows you to edit the user profile, including changing the password.

Index

When you click Index, you receive an overall picture of all choices from which you can click and jump to, as shown in Figure 1-4, "Index of all Choices."

Figure 1-4 Index of all Choices

Help

When you click Help, you receive a pointer to the ISC documentation:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
tsd_products_support_series_home.html

From that location, you can choose the type of ISC document you want to see.

About

When you click About, you receive the product name and version.

Logout

When you click Logout, you log out of the product.

Customer

On the far right of the You are Here line of the Home page is Customer: followed by None (default) or a customer name. This is referred to as Customer Context. The advantage of Customer Context is to focus only on information for a specified customer. To set the Customer Context, follow these steps:


Step 1 Click on the name after Customer: on the far right of the line that starts with You are Here. The default is None. The window shown in Figure 1-5, "Customer Context," appears.

Figure 1-5 Customer Context

Step 2 Click the Select button and you receive a list of all the currently created customers.

Step 3 Click the radio button for the customer for which you want information and click Select.

Step 4 Figure 1-5, "Customer Context," reappears with the name of the selected customer. Click Save or highlight the customer name and click Clear to reset the customer for which you want information.

Step 5 The customer you chose now appears after Customer: on the Home window and it is the only customer for which information appears.

Step 6 You can reset the Customer Context by clearing and reselecting.


Common GUI Components

GUI components that are common on many windows are as follows:

Filters

Header Row Check Box

Rows per Page

Go To Page

Auto Refresh

Color Coding

Icons

Filters

At the top of many windows you can filter information that appears in the window. As shown in Figure 1-6, "Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages," you can click the drop-down list for categories, then in the matching field enter the search criteria, using * if you want to indicate anything is a match (you can enter only * or you can place * before other characters, in the middle of other characters, at the end of other characters, or in multiple locations), and click Find. In some cases you might also have a field after the matching field from which you can select or enter more specifics for your Find.

Header Row Check Box

Many windows have a check box in the header row, where the column names exist, as shown in Figure 1-6, Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages. If you check this check box, then all check boxes in the window are chosen.

Rows per Page

In the bottom left corner of many windows, as shown in Figure 1-6, "Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages," you can change the number of rows shown on this window in Rows per page. Click the drop-down list and you can select 5, 10, 20, 30, 40, 50, 100, 500, 1000, or 2500.

Go To Page

Near the bottom in the right corner of many windows, as shown in Figure 1-6, "Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages," there is Go to page field of y. In the field, you can enter the page you want to choose and then click the Go button to get there. The y indicates the last page for this topic. Another way to choose a specific page is to use the arrows. You can click the > arrow to choose the next page or the furthest arrow to the right >| to choose the last page. You can click the < arrow to choose the previous page or the furthest arrow to the left |< to choose the first page.

Figure 1-6 Example of Filtering, Header Row Check Box, Rows per Page, and Changing Pages

Auto Refresh

At the bottom left corner of several windows, there is a check box used to enable or disable the Auto Refresh feature, as shown in Figure 1-7, "Example of Auto Refresh." Checking this check box causes the window and its data to refresh every n milliseconds. The amount of time between refresh cycles can be set in the DCPL property: GUI.srRefreshRate. By default, the Auto Refresh feature is enabled to 30000 milliseconds.

Figure 1-7 Example of Auto Refresh

Color Coding

In the Service Request table, the Task table, and the Device table, the colors you see indicate the state of the items, as shown in Figure 1-8, "Colors as Identifiers."

In the Service Request table, the states have the following colors:

BROKEN is bright yellow

CLOSED is no color

DEPLOYED is bright green

FAILED AUDIT is bright yellow

FAILED DEPLOY is bright red

FUNCTIONAL is bright green

INVALID is bright red

LOST is bright yellow

PENDING is bright green

REQUESTED is cream

WAIT DEPLOYED is cream

In the Task table, the states have the following colors:

ABORTED is orange

RUNNING is bright green

WAITING_TO_RUN is cream

errors is bright red

successfully is bright green

warnings is cyan

In the devices table, the states have the following colors:

device returns anything else is bright red

device returns success is bright green

no result from device is dark blue

Figure 1-8 Colors as Identifiers

Icons

In some windows with tables of information, icons appear to show the type of device, as shown in Figure 1-9, "Devices—Icons."


Note A list of possible icons can be found in Table 3-3 in the Topology Tool section of Chapter 3, "Service Inventory — Inventory and Connection Manager."


Figure 1-9 Devices—Icons

Service Inventory

Service Inventory contains tools to manage inventory elements, service requests, and devices. This is explained in Chapter 3, "Service Inventory — Inventory and Connection Manager," Chapter 4, "Service Inventory—Discovery,"and Chapter 5, "Service Inventory—Device Console."

From the Home window you receive upon logging in, click the Service Inventory tab and you receive a window as shown in Figure 1-10, "Service Inventory Selections."

Figure 1-10 Service Inventory Selections

The selections are as follows:

Inventory and Connection Manager (explained in detail in Chapter 3, "Service Inventory — Inventory and Connection Manager")

The functions within Inventory and Connection Manager are shown in Figure 1-11, "Inventory and Connection Manager Selections," and are as follows:

Service Requests—Create, deploy, and manage service requests (SRs). Details are explained in User Guides.

Traffic Engineering Management —Create, deploy, and manage elements of Traffic Engineering Management (explained in detail in the Cisco IP Solution Center Traffic Engineering Management User Guide, 5.1).

Inventory Manager—Bulk-manage inventory elements.

Topology Tool—View topology maps.

Devices—Create and manage devices.

Device Groups—Create and manage device groups.

Customers—Create and manage customers.

Providers—Create and manage Providers.

Resource Pools—Create and manage pools for IP address, multicast address, route distinguisher, route target, site of origin, VC ID, and VLAN.

CE Routing Communities—Create and manage CE Routing Communities.

VPNs—Create and manage VPNs.

Named Physical Circuits—Create and manage Named Physical Circuits (NPCs).

Figure 1-11 Inventory and Connection Manager Selections

Discovery Discover devices, connections, and services (explained in detail in Chapter 4, "Service Inventory—Discovery").

Device Console Download commands and configlets to devices and view device configuration (explained in detail in Chapter 5, "Service Inventory—Device Console").

The functions with Device Console are as follows:

Download Commands

Download Template

Device Configuration Manager

EXEC Commands

Reload

Service Design

Service Design contains management tools for creating and managing policies and templates. This is explained in Chapter 6, "Service Design."

From the Home window you receive upon logging in, click the Service Design tab and you receive a window as shown in Figure 1-12, "Service Design Selections."

Figure 1-12 Service Design Selections

The selections are as follows:

Policies—Create and manage policies for licensed services. Details are explained in User Guides.

Templates—Create and manage templates and associated data. The available choices are shown in the left column of Figure 1-13, "Templates Selections."

Figure 1-13 Templates Selections

Monitoring

Monitoring contains tools to manage tasks, ping parameters, Service Level Agreement (SLA) probes, Traffic Engineering performance reports, and other reports. This is explained in Chapter 7, "Monitoring."

From the Home window you receive upon logging in, click the Monitoring tab and you receive a window as shown in Figure 1-14, "Monitoring Selections."

Figure 1-14 Monitoring Selections

The selections are as follows:

Task Manager—Create and schedule tasks and monitor task run details.

Ping—Perform Ping connectivity tests.

SLA—Manage probes and view reports.

TE Performance Report—TE Performance report.

Reports—Create and schedule reports.

Diagnostics

Diagnostics contains automated troubleshooting and diagnostics for MPLS VPNs. This is explained in the Cisco MPLS Diagnostics Expert 2.1.3 User Guide on ISC 5.1.

From the Home window you receive upon logging in, click the Diagnostics tab and you receive a window as shown in Figure 1-15, "Diagnostics Selections."

Figure 1-15 Diagnostics Selections

Administration

Administration contains tools to manage users, ISC configuration, servers, and licensing, to view users and the user access log, and to specify attributes for some messages. This is explained in detail in Chapter 9, "Administration."

From the Home window you receive upon logging in, click the Administration tab and you receive a window as shown in Figure 1-16, "Administration Selections."

Figure 1-16 Administration Selections

The selections are as follows:

Security—Create and manage Users, User Groups, User Roles, and Object Groups. The following choices are shown in Figure 1-17, "Security Selections":

Users—Create and manage Users to also access Inventory Manager, Topology, and Northbound API.

User Groups—Create and manage User Groups. A Group is used to combine the privileges of all the roles contained within it.

User Roles—Create and manage User Roles, which define a set of permissions.

Object Groups—Create and manage a group of objects, such as devices, interfaces, and named physical circuits.

Figure 1-17 Security Selections

Control Center—Manage ISC configuration, servers, and licensing. The following choices are shown in the left column of Figure 1-18, "Control Center Selections":

Hosts


Note If you want to do a custom install, this is only available through the Installation procedure explained in the Cisco IP Solution Center Installation Guide, 5.1.


Collection Zones

Licensing

Figure 1-18 Control Center Selections

Active Users—View users currently connected to ISC. Disconnect users.

User Access Log—View the user access log.

Manage TIBCO Rendezvous—Specify attributes for proper messaging among all Java™ Web Start distributed applications.