Table Of Contents
Cisco IP Solution Center
Getting Started and
Documentation Guide, 5.0
Cisco IP Solution Center (ISC) 5.0 is a follow-on release to Cisco IP Solution Center (ISC) 4.2.
Note This ISC release includes an update to Cisco MPLS Diagnostics Expert (MDE) 2.1 from MDE 2.0.
Details of the functionality added, changed, and dropped are provided in the Release Notes for Cisco IP Solution Center, 5.0
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Cisco IP Solution Center (ISC) is a family of intelligent network management applications that helps reduce overall administration and management costs by providing automated resource management and rapid profile-based provisioning capabilities. ISC enables fast deployment and time to market of Multiprotocol Label Switching (MPLS) and Metro Ethernet technologies. In addition, the ISC Traffic Engineering Management application is Cisco's exclusive planning and provisioning application for Cisco MPLS Traffic Engineering (MPLS-TE)-enabled routers. For Diagnostics, use the Cisco MPLS Diagnostics Expert (MDE), which is an automated, workflow-based network management application that troubleshoots and diagnoses problems in Multiprotocol Label Switching (MPLS) VPNs. There are four separate applications in ISC 5.0, which can operate alone or as a suite in an L2/L3 Management Solution. These and Application Programing Interfaces (APIs) are all distributed on one product CD:
•Cisco ISC MPLS VPN Management (ISC:MPLS)
•Cisco ISC Layer 2 VPN and Metro Ethernet Management (ISC:L2VPN/ME)
•Cisco ISC Traffic Engineering Management (ISC:TEM)
•Cisco MPLS Diagnostics Expert (MDE)
Getting Started with ISC
This section explains how to get started using the Cisco IP Solution Center 5.0 product. Please follow the steps in the specified order:
Step 1 The entire documentation set for Cisco IP Solution Center 5.0 can be accessed at:
From here you can navigate to any documentation for ISC 5.0 you will need.
Read this Cisco IP Solution Center Getting Started and Documentation Guide, 5.0, which can also be accessed at http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
Step 2 Read the Release Notes for Cisco IP Solution Center, 5.0 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
prod_release_note09186a008081ddbd.html). This document gives you information about this specific ISC 5.0 release (for example, new and changed information and known problems in ISC 5.0).
Step 3 Locate the CD-ROM for the ISC 5.0 product in the product box, then proceed with your installation. Information about the system recommendations, how to install and log in to ISC, setting up an Oracle database (optional), setting up the Cisco CNS IE2100 appliance (optional), backing up and restoring the ISC repository, and setting up a standby system is available in the
Cisco IP Solution Center Installation Guide, 5.0 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
Step 4 Upon completing your installation, you start and log in to ISC. Then you must enter the license key(s) for newly purchased components or upgrades, which are specified on the Right to Use document(s) found in your product box. There is a Right to Use document for each component and/or upgrade you have ordered and purchased. Information about entering license information is found in the chapter, Installing and Logging In to ISC, in the Cisco IP Solution Center Installation Guide, 5.0 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
Step 5 Next you configure ISC to know about the preconfiguration information, such as devices, providers, customers, and so on, ISC is going to manage and their roles. The preconfiguration information needed is explained in the chapter, Getting Started, in the User Guide for your application. How to create the associated elements in ISC is explained in the chapter, Service Inventory—Inventory and Connection Manager, and how to discover devices is explained in the chapter, Service Inventory—Discovery, in the
Cisco IP Solution Center Infrastructure Reference, 5.0 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
Step 6 Next you configure ISC to set up the users and Role Based Access Control (RBAC) roles. How to set up the users and RBAC roles is explained in the chapter, Administration, in the Cisco IP Solution Center Infrastructure Reference, 5.0 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
Step 7 Cisco IP Solution Center Infrastructure Reference, 5.0 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
products_technical_reference_book09186a008081d37e.html) is a reference document that explains the GUI and how to navigate from the Home Page for ISC 5.0. It is recommended you familiarize yourself with this document as it provides generic information about the ISC product. This document also contains the Glossary for the entire ISC documentation set.
Step 8 For information about system error messages you might receive when using ISC, we recommend you access the Cisco IP Solution Center System Error Messages, 5.0 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
products_system_message_guide_book09186a008081d383.html). This document provides expanded explanations and recommended actions.
Step 9 The next document(s) you reference depends on the application components you have purchased. These documents provide detailed information about the specific application. They are listed alphabetically, as follows:
This user guide provides information for the VPN technologies: the Layer 2 Virtual Private Network (L2VPN) (point-to-point) technology, with access technologies such as ATM, FrameRelay, and Ethernet (Metro Ethernet); and the Virtual Private LAN Services (VPLS) (point-to-multipoint) technology, with access technology Ethernet (Metro Ethernet) on Layer 2 and Multiprotocol Label Switching (MPLS) cores.
MPLS-based VPNs are created in Layer 3 and are based on the peer model, which makes them more scalable and easier to build and manage than conventional VPNs. This user guide explains the concepts, tasks, and screen information you need to set up the MPLS VPN network infrastructure in ISC and deploy the MPLS VPN service on the network.
This user guide explains how to use ISC Traffic Engineering Management (TEM), which is a tool for managing MPLS Traffic Engineering (TE) primary and backup tunnels for the purpose of offering traffic Service Level Agreement (SLA) guarantees.
This guide provides details of all failure scenarios and observations reported by the MDE application for ISC. It also lists all IOS and IOS XR commands executed by the troubleshooting workflows.
This user guide explains how to use the Cisco MPLS Diagnostics Expert (MDE) application. MDE is an automated, workflow-based network management application that troubleshoots and diagnoses problems in Multiprotocol Label Switching (MPLS) VPNs. MDE offers users the capability to reduce the amount of time required to diagnose MPLS-related network outages—in many cases from hours to minutes. It performs diagnostics based on analysis of network failure scenarios, across MPLS access, edge, and core networks. It is equally applicable to both service provider and enterprise "self-deployed" MPLS VPN networks. Network operations center (NOC) support technicians as well as second-line and third-line support can benefit from this product. MDE optionally integrates with the ISC MPLS VPN provisioning component. To diagnose MPLS VPN core problems, Cisco IOS or IOS XR software releases supporting MPLS operations and maintenance (OAM) features including label-switched path (LSP) ping and LSP traceroute are required.
Step 10 If you purchased an API license, you can reference the following documents for more information about the API feature set:
This programmer guide provides information about the ISC API components and processes that allow you to use operations support system (OSS) client programs to connect to the ISC system.
This programmer reference provides a Readme text file and XML examples for the ISC 5.0 APIs.
Note All documentation might be upgraded over time. All upgraded documentation will be available at the same URLs specified in this document.
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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