Table Of Contents
Release Notes for
Cisco IP Solution Center, 4.2.3
All documentation, including this Release Notes for Cisco IP Solution Center, 4.2.3 document and any or all of the parts of the Release 4.2 documentation set: http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/tsd_products_support_series_home.html might be upgraded.
Cisco IP Solution Center software is referred to as ISC.
This document gives you an overview of this maintenance release and helps you understand what has changed since ISC 4.2.2. Please read this document prior to reading any other manual for ISC.
The information in this document is organized into the following sections:
Cisco IP Solution Center (ISC) 4.2.3 is a maintenance release for ISC 4.2, which includes Cisco MPLS Diagnostics Expert (MDE) 2.0. The system recommendations for ISC 4.2.3 are based on those for ISC 4.2. To see these system recommendations, go to the "System Recommendations" section.
URLs for base information about ISC 4.2 and an overview and suggested reading order of these documents is given in the Cisco IP Solution Center Getting Started and Documentation Guide, 4.2 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
Steps for installing ISC 4.2.3 are found in the "Installation Notes" section, and other important information is found in the "Important Notes" section. For problems that were found and might still exist in ISC 4.2.3, see the URL in the "Known Problems in ISC 4.2.3" section.
The system recommendations and requirements are listed in Chapter 1, "System Recommendations" of the Cisco IP Solution Center Installation Guide, 4.2 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
The recommendation is to thoroughly review this information before even planning your installation, to be sure you have all the hardware and software you must successfully install.
Problems Fixed in ISC 4.2.3
Customer-found problems that were fixed in ISC 4.2.3 include those also fixed in the previous maintenance releases 4.2.1 and 4.2.2, all built on ISC 4.2. The information is presented as follows:
Customer-found Problems Fixed Specifically in ISC 4.2.3
Table 1, "Customer-found Problems Fixed Specifically in ISC 4.2.3," describes all the customer-found problems that were fixed specifically in this maintenance release.
Customer-found Problems Fixed in ISC 4.2.2
Table 2, "Customer Affecting Problems Fixed in ISC 4.2.2," describes all the customer-found problems and internally-found problems of customer importance that were fixed previously in ISC 4.2.2 and rolled into this ISC 4.2.3 Maintenance Release.
Customer-found Problems Fixed in ISC 4.2.1
This section contains the following information:
ISC 4.2.3 supports upgrading from ISC 3.2.2, 184.108.40.206, 220.127.116.11, 4.0, 4.0.1, 4.1, 4.1.1, 4.1.2, 4.2, 4.2.1, or 4.2.2 after ISC 4.2 is installed. If you are upgrading from a version of ISC prior to ISC 3.2.2, see Chapter 2 in the Cisco IP Solution Center Installation Guide, 4.2.
If you have an existing VPNSC 1.x or 2.x repository, you must migrate it to be able to use it with ISC 4.2. Get the migration package, including the documentation that lists limitations, from firstname.lastname@example.org.
If you are upgrading from ISC 3.2.2, 18.104.22.168, 22.214.171.124, 4.0, 4.0.1, 4.1, 4.1.1, or 4.1.2, you must install ISC 4.2 first, as explained in the Cisco IP Solution Center Installation Guide,4.2, and download the ISC 4.2 Upgrade Script, which is located at http://www.cisco.com/cgi-bin/tablebuild.pl/isc (where, in tablebuild.pl, the last character is the lower-case letter "l"), on the same server. After upgrading to ISC 4.2, download and install the ISC 4.2.3 maintenance patch, which is also located at http://www.cisco.com/cgi-bin/tablebuild.pl/isc.
If you are upgrading from a version of VPNSC or ISC prior to ISC 3.2.2, see Chapter 2 in the Cisco IP Solution Center Installation Guide, 4.2.
Note If you are using an Oracle database prior to Oracle 10, you must upgrade your Oracle installation and your Oracle database. The Oracle database supported with this release is 10g Enterprise Edition Release 10.2.0.1.0 - 64bit Production with the Partitioning, OLAP, and Data Mining options.
Then follow these steps:
Step 1 Before upgrading to this Maintenance Release, complete the discovery workflow. Otherwise, when you upgrade these previously initiated discovery workflows, the data discovered during that process might be lost.
Step 2 Before proceeding to install the ISC 4.2.3 Maintenance Release, be sure to back up your repository, as explained in Appendix C of the Cisco IP Solution Center Installation Guide, 4.2 (http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
Step 3 Go to http://www.cisco.com/cgi-bin/tablebuild.pl/isc (where, in tablebuild.pl, the last character is the lower-case letter "l") to retrieve the ISC 4.2.3 Maintenance Release (isc-4.2.3-maint.tar.gz).
Note Patches that use ISC 4.2.3 as the base will also be located at http://www.cisco.com/cgi-bin/tablebuild.pl/isc
Step 4 Prior to installing the ISC 4.2.3 Maintenance Release, verify that you have 100 MB of free space in the $ISC_HOME directory and that you are logged in with the same username as the owner of your supported version of ISC.
Step 5 Navigate to a directory other than $ISC_HOME.
Step 6 Use the following command to untar and unzip the appropriate isc-4.2.3-maint.tar.gz file:
gunzip -c isc-4.2.3-maint.tar.gz | tar xf -
Step 7 If ISC is running, use the following command to stop the database, name server, and WatchDog on the machine on which it is running:
Step 8 If you are running on ISC 3.2.2, 126.96.36.199, 188.8.131.52, 4.0, 4.0.1, 4.1, 4.1.1, or 4.1.2, install ISC 4.2, as documented in the Cisco IP Solution Center Installation Guide, 4.2.
Note Prior to installing ISC 4.2, if you are moving a repository from one machine to another, the schema upgrade fails unless the repository has been initialized on the new machine. This requires that you successfully run initdb.sh on the repository to update the host entry.
Step 9 Use the following command to run the patch installation script:
b. To accept the default value for a prompt indicated in [ ], for example, [n] or [y], press Enter. To terminate the installer at any time, press Ctrl-C. Specifically you will be asked to enter a new path or press Enter for the default [/opt/isc-4.2].
c. At the end of the installation, you will receive a message that the patch installation is complete.
Note For all Cisco 7600 Series Routers, you must do a config collection to synchronize the Service Requests in the repository. This is needed because ISC changed the way it detects Cisco 7600 Series Routers hardware information.
To uninstall the ISC 4.2.3 Maintenance Release that was successfully installed by following the steps in the "Upgrade Paths" section, follow these steps:
Step 1 Log in with the same username as the owner of ISC.
Step 2 If ISC 4.2.3 is running, use the following command to stop the database, name server, and WatchDog on the machine on which it is running:
Step 3 Navigate to the directory $ISC_HOME/patch/isc184.108.40.206-patch, where all the files replaced by the ISC 4.2.3 Maintenance Release were stored.
Step 4 Use the following command to run the patch script to uninstall:
b. To accept the default value for a prompt indicated in [ ], for example, [n] or [y], press Enter. To terminate the installer at any time, press Ctrl-C.
c. At the end of the uninstall, you will receive a message that the patch rollback is complete.
1. All ISC patches are available at: http://www.cisco.com/cgi-bin/tablebuild.pl/isc
2. The supported Sybase and Oracle databases behave differently. All GUI queries are case-insensitive for Sybase and case-sensitive for Oracle.
3. ISC does not work with pop-up blockers in a web browser. If you have pop-up blockers installed, disable them.
4. When using an external Oracle database, the embedded Sybase database is still automatically launched for SLA support.
5. For all APIs, the Service Request name is unique and therefore, each Create Service Request API call needs to maintain this uniqueness.
Known Problems in ISC 4.2.3
To find known problems in Cisco IP Solution Center, use the following URL:
You must log into CCO.
You can search for specific bugs or search for a range by product name. This tool enables you to query for keywords, severity, range, or version.
The results display bug ID and title, found-in version, fixed-in version, and status. The bug ID is a hyperlink to detailed information for the bug ID's product, component, severity, first found-in, and release notes.
The results could be displayed in a feature matrix or spreadsheet.
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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