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Cisco EMF Event Manager Release Notes, Release 1.1.3

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78-7031-01 Rev. A2

Table Of Contents

Release Notes for Cisco Element Management Framework
Event Manager, Release 1.1.3

Introduction

Related Documentation

Enhancements in this Release

Known Limitations with this Release

Known Problems with this Release

General Issues with this Release

Known Documentation Issues with this Release

Compatibility

Bill of Materials

Cisco EMF and Cisco EMF Event Manager Demo CDs

Cisco Connection Online

Documentation CD-ROM


78-7031-01 Rev. A2

Release Notes for Cisco Element Management Framework
Event Manager, Release 1.1.3



Note   The Cisco Element Management Framework Event Manager (Cisco EMF Event Manager) installation and licensing instructions are provided in the "Installation" chapter in the Cisco Element Management Framework Event Manager User Guide. This document is not provided in hard copy format, nor on the Cisco Documentation CD, nor through Cisco Connection Online (CCO). This documentation is only provided in PDF format on the 1.1.3 Cisco EMF Event Manager product CD. To obtain access to this document, insert the 1.1.3 Cisco EMF Event Manager product CD into the CD ROM drive, then open the /cdrom/cdrom0/docs/EMF_EMGR.pdf file using an Adobe Acrobat Reader.


Introduction

The Cisco Element Management Framework Event Manager provides an innovative approach to addressing the challenges of fault (or alarm) management in telecommunications networks.

The main functional goals of the Cisco EMF Event Manager are:

1 Event management rather than alarm management—the ability to monitor more than just network generated alarms by polling key attributes and raising events when their values breach preset thresholds and pinging network elements. This provides much more powerful service assurance.

2 Event filtering at input—to reduce the number of events being fully processed and increase performance.

3 Event filtering at the display level—to hide events from the user which are not of immediate concern but may be of use from a historical analysis point of view. The operator is then able to troubleshoot the immediate network problems, and can also monitor network performance in the longer term.

4 Event propagation—to provide service level views of network problems.

5 Event forwarding—to enable events to be forwarded to other external systems.

6 Event notification—augments the display of alarms on the GUI by enabling you to be notified of events through other media (for example, fax, pager, phone, audible alarm).

7 Network views—to provide the operator a number of different views of the status of the network and associated customers and services. By combining these multiple views with the seamless application interworking offered by Cisco EMF, the ability of the operator to effectively monitor their network increases significantly.

8 Event log—a fully databased record of event history.

Related Documentation

The following documents are companions to this document:

Cisco Element Management Framework Event Manager User Guide, Release 1.1

Release Notes for Cisco Element Management Framework, Release 2.1.4

Cisco Element Management Framework User Guide, Release 2.1

Enhancements in this Release

Cisco EMF Event Manager 1.1.3 is a full, minor release. No functional changes were made in this release.

Known Limitations with this Release

This section contains information about the known Cisco EMF Event Manager 1.1.3 limitations.

1 Notification Profiles are only initiated when the number of events registered against an Event Group is incremented from zero

2 Event Threshold Regimes cannot have a "." (period) in their name

3 The Event Manager only releases an Event Manager user license when a user exits an overall Cisco EMF session (that is, exits the Cisco EMF Launchpad).

Known Problems with this Release

This section contains information about known Cisco EMF Event Manager 1.1.3 problems.

1 When more than 1000 objects must be polled within the Event Threshold, a potential for performance degradation exists when the polling intervals and means of polling are not optimized.

Workaround: when more than 1000 objects must be polled, contact Cisco Customer Support for advice on performance tuning the Event Thresholder.

2 When two Scoreboards are opened that contain a common Event Group that has an active "flashing" Notification Profile, the action of closing one of the Scoreboards causes the Event Group displayed on the other Scoreboard to stop flashing.

Workaround: close the Scoreboard window and then reopen it.

3 Upon creating a new Threshold Regime, once you set the Polling and Threshold values, the Navigation menu's Edit Object Set option, in Threshold Regime Editor, remains grayed-out. Therefore, you cannot edit the object set when initially creating a Threshold Regime.

Workaround: exit and save the Threshold Regime settings. Use the Edit Object Set menu option in the Threshold Regime Manager to edit the object set.

4 The Thresholder generates alarm messages containing no more than 70 characters. The messages appear as though they were truncated in the Event Browser.

General Issues with this Release

This section describes information that was not available at the time the 1.1 Cisco Element Management Framework Event Manager User Guide was produced.

Installation Requirement

In order for the Cisco EMF Event Manager product to operate properly, you must stop the Cisco EMF process prior to installing the Cisco EMF Event Manager product. Once you have installed the Cisco EMF Event Manager product and its license key, you must then restart the Cisco EMF product. Follow these steps:


Step 1 Login as superuser (su).

Step 2 Stop the Cisco EMF process. From the command line prompt, type:

host# <AV_ROOT>/bin/av stop

where <AV_ROOT> is the directory the 2.1 Cisco EMF product was installed.

Step 3 You can now install the Cisco EMF Event Manager. See the "Installing Cisco EMF Event Manager" chapter in the Cisco Element Management Framework Event Manager User Guide for detailed information on how to install the Cisco EMF Event Manager product and its license key, as well as how to start the License Manager. You must follow all of the instructions provided in "Installing the Cisco EMF Event Manager" section.

Step 4 Start the Cisco EMF process. From the command line prompt, type:

host# <AV_ROOT>/bin/av start

Pre-Filters Application

The Pre-Filters application has the potential to block out every trap being forwarded into a Cisco EMF system. Some Cisco EMF Event Managers are very dependent on traps being raised from the element to indicate such events as download complete and communications established. There is, therefore, potential for the Pre-Filtering application to block these traps and cause unpredictable results in an Event Manager.

For instance, the Cisco 90i Element Manager, where four traps (listed below) are required by the Element Manager to track the element's status. You must take great care to ensure none of their pre-filters block any of these events.

Severity—minor
Message—Config Download Button Pushed
Mgmt Domain—1.3.6.1.4.1.1570.1
Comms Domain—SNMP
Object—Channel Units

Severity—minor
Message—Performance Monitoring Threshold Exceeded
Mgmt Domain—1.3.6.1.4.1.1570.1
Comms Domain—SNMP
Object—Channel Units

Severity—normal
Message—Card Inserted
Mgmt Domain—1.3.6.1.4.1.1570.1
Comms Domain—SNMP
Object—Channel Units

Severity—major
Message—Card removed
Mgmt Domain—1.3.6.1.4.1.1570.1
Comms Domain—SNMP
Object—Channel Units

Known Documentation Issues with this Release

This section contains information about the known Cisco EMF Event Manager 1.1.3 documentation issues.

The 1.1 Cisco Element Management Framework Event Manager User Guide is not provided in hard copy format, or on the Cisco Documentation CD, or on Cisco Connection Online (CCO). The documentation is only provided in PDF format on the 1.1.3 Cisco EMF Event Manager product CD. Upon installation of the 1.1.3 Cisco EMF Event Manager product, the Cisco Element Management Framework Event Manager User Guide PDF file, EMF_EMGR.pdf, is located in the <AVROOT>/docs directory, where <AVROOT> is the directory the 1.1.3 Cisco EMF Event Manager product was installed.

Compatibility

The following Cisco and Atlantech products can be installed and operated with this release:

Cisco EMF, Release 2.1

AccessVision Management Toolkit (AVMT), Release 1.0.9

Bill of Materials

Cisco Element Management Framework Event Manager 1.1.3 product CD, part number: EMF-SOL-EM-1.1

Release Notes for Cisco Element Management Framework Event Manager, Release 1.1.3, part number: 78-7031-01 (this document)

Cisco Element Management Framework Event Manager User Guide, online part number: OL-0235-01

Right to Use Certificate (part number 64-0240-01) containing the Cisco Element Management Framework Event Manager license key. See the "Installation" chapter in the Cisco Element Management Framework Event Manager User Guide for information about how to install the Cisco EMF Event Manager license key.

Cisco EMF and Cisco EMF Event Manager Demo CDs

When you receive a Cisco EMF Demo CD, you also receive the Cisco EMF Event Manager Demo CD. Upon installing the Demo CDs, you need not install a Cisco EMF Event Manager license key, as you normally would. Instead, follow the licensing instructions found in the "Installation" chapter in the Cisco Element Management Framework User Guide, as the Cisco EMF demo license applies to the Cisco EMF Event Manager demo product as well.


Warning   Do not install the Cisco EMF Event Manager and/or Cisco EMF Event Manager Demo CDs on a machine that already has the Cisco EMF Event Manager and/or Cisco EMF Event Manager products installed.


Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

WWW:  http://www.cisco.com

WWW:  http://www-europe.cisco.com

WWW:  http://www-china.cisco.com

Telnet:  cco.cisco.com

Modem:  From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up to 28.8 kbps.

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note   If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.


Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

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