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CiscoWorks QoS Policy Manager

Quick Start Guide for CiscoWorks QoS Policy Manager 4.1

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Quick Start Guide

Table Of Contents

Quick Start Guide for CiscoWorks QoS Policy Manager 4.1

SUPPLEMENTAL LICENSE AGREEMENT

QoS Policy Manager Overview

About QPM

What's New?

Server and Client System Requirements

Installation Paths

Installing the Software on Windows

Installing Common Services 3.2 on Windows

Installing QoS Policy Manager 4.1 on Windows

Verifying the Installation on Windows

Installing the Software on Solaris

Installing Common Services 3.2 on Solaris

Installing QoS Policy Manager 4.1 on Solaris

Verifying the Installation on Solaris

Where to Go Next

Related Documentation

Obtaining Documentation and Submitting a Service Request


Quick Start Guide

Quick Start Guide for CiscoWorks QoS Policy Manager 4.1


1 SUPPLEMENTAL LICENSE AGREEMENT

END USER LICENSE AGREEMENT SUPPLEMENT FOR CISCO SYSTEMS NETWORK MANAGEMENT SOFTWARE: CiscoWorks QoS Policy Manager

IMPORTANT—READ CAREFULLY: This End User License Agreement Supplement ("Supplement") contains additional terms and conditions for the Software licensed under the End User License Agreement ("EULA") between you and Cisco (collectively, the "Agreement"). Capitalized terms used in this Supplement but not defined will have the meanings assigned to them in the EULA. To the extent that there is a conflict between the terms and conditions of the EULA and this Supplement, the terms and conditions of this Supplement will take precedence.

In addition to the limitations set forth in the EULA on your access and use of the Software, you agree to comply at all times with the terms and conditions provided in this Supplement. DOWNLOADING, INSTALLING, OR USING THE SOFTWARE CONSTITUTES ACCEPTANCE OF THE AGREEMENT, AND YOU ARE BINDING YOURSELF AND THE BUSINESS ENTITY THAT YOU REPRESENT (COLLECTIVELY, "CUSTOMER") TO THE AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THE AGREEMENT, THEN CISCO IS UNWILLING TO LICENSE THE SOFTWARE TO YOU AND (A) YOU MAY NOT DOWNLOAD, INSTALL OR USE THE SOFTWARE, AND (B) YOU MAY RETURN THE SOFTWARE (INCLUDING ANY UNOPENED CD PACKAGE AND ANY WRITTEN MATERIALS) FOR A FULL REFUND, OR, IF THE SOFTWARE AND WRITTEN MATERIALS ARE SUPPLIED AS PART OF ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE PRODUCT FOR A FULL REFUND. YOUR RIGHT TO RETURN AND REFUND EXPIRES 30 DAYS AFTER PURCHASE FROM CISCO OR AN AUTHORIZED CISCO RESELLER, AND APPLIES ONLY IF YOU ARE THE ORIGINAL END USER PURCHASER.

1. ADDITIONAL LICENSE RESTRICTIONS

Installation and Use. The Software components are provided to Customer solely to install, update, supplement, or replace existing functionality of the applicable Network Management Software product. Customer may install and use following Software components:

QoS Policy Manager (QPM): May be installed on one (1) server in Customer's network management environment.

Common Services 3.2: May be installed on one (1) server in Customer's network management environment.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS

Please refer to the Cisco Systems End User License Agreement.

2 QoS Policy Manager Overview

This Quick Start Guide provides basic requirements and procedures for installing, upgrading, and setting up CiscoWorks QoS Policy Manager (QPM) 4.1, so that you can get your server up and running as quickly as possible.


Note This guide contains typical quick installation instructions. For additional installation information, see the installation guides available in PDF format in the Documentation directory on the product CDs. Use Adobe Acrobat Reader to read the PDF files.


This section contains:

About QPM

What's New?

About QPM

QoS Policy Manager (QPM) lets you analyze traffic throughput by application or service class, and then leverage that information to configure QoS policies. You can configure these policies to differentiate traffic and to define the QoS functions to be applied to each type of traffic flow.

QPM also allows you to use QoS policies to monitor network traffic based on historical, real-time, or threshold analysis.

By simplifying QoS policy definition and deployment, QPM makes it easier for you to create and manage end-to-end differentiated services in your network, thus making more efficient and economical use of your existing network resources.

For example, you can deploy policies that ensure that your mission-critical applications always get the bandwidth required to run your business.

QPM is suitable for large-scale enterprise deployments, and IP telephony deployments, consisting of hundreds or thousands of devices. QPM helps you to manage large networks by providing advanced user authorization capabilities through integration with Cisco Access Control Server (ACS).

QPM runs on the CiscoWorks Common Services server. This server provides the infrastructure required by QPM to run from the CiscoWorks desktop environment, and also provides management of user roles and privileges, allowing you to control access to specific tasks in QPM.

What's New?

QPM 4.1 is a major release to restructure the QoS Management product line after the release of QPM 4.0.3, by adding significant new features with updated device/OS support.

The following new features are added in QoS Policy Manager 4.1:

QPM 4.1 is integrated with CiscoWorks Common Services 3.2.

New User Interface based on CUES (Cisco User Experience Standards).

Customization of QPM Dashboard—You can customize the Dashboard page in QPM by adding the available portlets and changing the layout of the content area of the portlets.

Availability of QPM view in LMS Portal—If you have installed LMS Portal with Common Services 3.2, a separate view for QPM is available in LMS Portal. You can also create new views for specific features in QPM.

Availability of Cisco TelePresence compatible policy—You can configure thresholds for circuit utilization and class utilization for the Cisco TelePresence compatible policy. You can receive notifications as SNMP trap or email, for the threshold violations. This helps you to optimize the traffic in the TelePresence circuit.

Support for NBAR PD monitoring—NBAR PD (Protocol Discovery) monitoring helps you to separately monitor the protocols in the inbound and outbound traffic through device interfaces. This helps you to understand the protocol traffic before you deploy QoS policies on devices.

Support for Port-QoS monitoring—QPM uses the Cisco Port QoS MIB to provide monitoring capabilities for each port. Both Real Time charts and Historical Monitoring charts are displayed to provide the QoS statistical information for each port.

SNMP v3 support—QPM allows you to discover the device using SNMP v3 credentials, if these credentials are available on the device.

Command Service Library support—QPM supports Command Service Library (CmdSvc) to enable you to select the login protocol among SSHv2, SSHv1, and Telnet, while re-discovering devices.

Support for secondary DCR credentials such as Secondary Username, Secondary Password, Secondary Enable Password. This helps you to discover devices even if the primary credentials fail.

Support for ATM PVC Monitoring—QPM 4.1 supports real time and historical monitoring of ATM multipoint sub-interfaces with VCs and PVCs. You can select VCs and PVC bundles configured on the interface for monitoring.

Support for monitoring of child policies—You can monitor the interfaces based on the child policy available under a parent policy that is deployed on the interfaces.

Support for VMware ESX Server 3.0.2 and 3.5.0.

Support for Microsoft Windows Vista client.

Support for Solaris 10 OS.

Support for NCM Event Notification—You can integrate QPM with NCM to receive event notification in QPM for device configuration change and image upgrade. The event notifications from NCM to QPM help you to synchronize the device level changes with QPM.

Support for Integrating CUOM with QPM—QPM exposes a subset of its API from NorthBound (NB) Web Services interface and NB SNMP interface. You can use CUOM with QPM to exchange QoS-related metric data from routers, gateways, and IP phones.

3 Server and Client System Requirements

This section provides QoS Policy Manager server and client requirements:

Table 1 describes the server requirements for installing the QoS Policy Manager components on Windows systems.

Table 2 describes the server requirements for installing the QoS Policy Manager components on Solaris systems

Table 3 describes the client system requirements.


Caution If the server does not meet the recommended system requirements, QPM startup and performance might be slow, or QPM might not work at all on the server

For maximum performance, Cisco recommends that you use a dedicated server for QPM.

Keep these recommendations in mind while evaluating Windows systems for installing CiscoWorks Common Services 3.2 and QPM 4.1:

Do not install CiscoWorks on a system that is configured as a primary or backup domain controller.

Do not install CiscoWorks on an advanced server that has terminal services enabled in application server mode.

Do not install CiscoWorks on a FAT file system.

Do not install CiscoWorks on Windows XP.

Keep these recommendations in mind while evaluating Solaris systems for installing CiscoWorks Common Services 3.2 and QPM 4.1:

Ensure that you download and install the latest required and recommended patches for Solaris 9 and Solaris 10 from www.sunsolve.sun.com.

The required patches are mandatory for all Common Services features to function properly.

The recommended patches are optional. Some of the Common Services features may not work if these patches are not installed on your system.

Table 1 Server Hardware and Software Requirements on Windows 

Processor

Any of the following:

Intel Xeon Processor (Dual Core)

Intel Core Duo Processor T2600 - T2300

Intel Pentium processor Extreme Edition 965 (Dual Core)

Intel Pentium D processor 960 (Dual Core)

Intel Pentium 4 processor with Hyper-Threading Technology

Intel Xeon DP

Intel Itanium 2 Processor

Intel Quad Core Processor

Dual-Core AMD Opteron Processor

AMD Opteron Processor

AMD Quad Core Processor

Hardware and RAM requirement

The number of CPUs and the RAM requirement, depends on the number of devices:

For around 2500 devices— 2 CPUs with 2GB RAM with a virtual memory of 4 GB

For around 10000 devices—2 CPUs with 4GB RAM with a virtual memory of 8 GB

Available disk drive space

A minimum of 9 GB.

CiscoWorks Common Services 3.2 requires 2 GB free disk space, therefore ensure that you have a minimum of 9 GB free disk space before you install CiscoWorks Common Services 3.2 and QPM.

The available disk space required also depends on the tasks you want to do in QPM. We recommend you to use 40 GB hard disk.

Monitor

Monitor with display set to High Color (16 Bit)

Software1

Any of the following:

Windows Server 2003 Standard Edition

Windows Server 2003 Enterprise Edition

Windows Server 2003 R2 Standard Edition

Windows Server 2003 R2 Enterprise Edition

Windows Server 2003 Standard Edition with Service Pack 1 and 2

Windows Server 2003 Enterprise Edition with Service Pack 1 and 2

Windows Server 2003 R2 Standard Edition with Service Pack 1 and 2

Windows Server 2003 R2 Enterprise Edition with Service Pack 1 and 2

Browser (optional)

One of the following:

Microsoft Internet Explorer 6.0 with Service Pack 2

Firefox 2.0

1 Common Services 3.2 supports only US-English and Japanese versions of Windows Operating Systems. It does not support any other language version. Installation might proceed normally in other locales but there might be problems in the functionality of CiscoWorks.


Table 2 Server Hardware and Software Requirements on Solaris 

Processor

Any of the following:

UltraSparc III (280R, 480R)

UltraSparc IIIi Processor (V240, V250, V440), Sun Fire v210

UltraSparc IV Processor (V490, V890)

UltraSparc T1 Processor (Sun Fire T1000 Server, Sun Fire T2000 Server)

Hardware and RAM requirement

The number of CPUs and the RAM size, depends on the number of devices:

For around 2500 devices—2 CPUs with 2GB RAM memory requirement with a swap space of 4 GB

For around 10000 devices—2 CPUs with 4GB RAM memory requirement with a swap space of 8 GB

Available disk drive space

A minimum of 9 GB.

CiscoWorks Common Services 3.2 requires 2 GB free disk space, therefore ensure that you have a minimum of 9 GB free disk space before you install CiscoWorks Common Services 3.2 and QPM.

The available disk space required also depends on the tasks you want to do in QPM. We recommend you to use 40 GB hard disk.

Monitor

Monitor with display set to High Color (16 Bit)

Software1

Solaris 9, Solaris 10

We recommend that you install the Solaris Operating System in any of the following modes:

Entire Distribution

Entire Distribution plus OEM Support

End User System Support

Browser (optional)

Firefox 2.0

1 Common Services 3.2 supports only US-English and Japanese versions of Solaris Operating Systems. It does not support any other language version. Installation might proceed normally in other locales but there might be problems in the functionality of CiscoWorks.


Table 3 Client Requirements 

System hardware and software

The hardware recommended for the client systems are:

Windows systems:

PC-compatible system with single CPU 2.4 GHz or equivalent processor running:

Windows Server 2003 Standard and Enterprise Editions with Service Pack 1 and 2

Windows Server 2003 R2 Standard and Enterprise Editions with Service Pack 1 and 2

Windows XP Professional with Service Pack 2, Service Pack 3

Windows Vista Business Edition with Service Pack 1

Solaris systems:

Sun UltraSPARC processor with Solaris 10 with latest patches and upgrades.

Memory requirements

1GB minimum RAM

Either of the following:

For Solaris: 2GB swap space

For Windows: 2GB virtual memory

We recommend that you set virtual memory and swap space to twice the size of RAM.

Monitor

Monitor with display set to High Color (16 Bit)

Browser

Internet Explorer 6.0 Service Pack 1, Service Pack 2

Internet Explorer 7.0

Firefox 2.0 (for Solaris 10 client)

Plug-ins

Adobe Flash Player 9 or later


4 Installation Paths

Please review the information in Table 4 to determine the installation path for QoS Policy Manager 4.1 to successfully operate.

Table 4 Recommended Installation Paths 

If You are Installing QoS Policy Manager on a System That...
Then You...

Has no other CiscoWorks products

Install (from the QPM 4.1 DVD):

1. Common Services 3.2

2. QoS Policy Manager 4.1

Has QPM 4.0 or 4.0..x with Common Services 3.0.5

1. (Recommended) Back up the QPM 4.0 or QPM 4.0.x application data using the Export utility available in the QPM 4.1 DVD.

2. Install Common Services 3.2

3. Install QoS Policy Manager 4.1

Has LMS 3.1

Install Qos Policy Manager 4.1.


5 Installing the Software on Windows

These sections describe how to install the bundle components on Microsoft Windows servers:

Installing Common Services 3.2 on Windows

Installing QoS Policy Manager 4.1 on Windows

Installing Common Services 3.2 on Windows

Before you begin:

Close all applications before running Common Services installation.

Run the installation from a local DVD or a local hard drive to avoid errors caused by slow network performance.

Install Common Services on a system that has a static IP Address.

Ensure that Windows Management Instrumentation (WMI) services are not running. If they are running, they may lock some CiscoWorks processes and may terminate the installation.

Ensure that the IIS services are disabled. If IIS services are enabled, the application cannot be installed.

Do not install Common Services and CiscoSecure Access Control Server (ACS) on the same machine. This is because ACS mandates that CiscoWorks should be configured with an AAA client in it, so that CiscoWorks can use AAA services.

You cannot configure ACS as an AAA client as required when ACS and CiscoWorks co-exist. Hence the configuration required for ACS integration will fail.

Disable the virus scan software on your system. You can restart it after installation is complete.

Disinfect your system and end any Internet Explorer processes that are not responding. If you run the Common Services installer or uninstaller on a system that is infected with a virus or has an Internet Explorer process that has stopped responding, the installation or uninstallation process might stop unexpectedly.

If you are running HP OpenView Network Node Manager or NetView, the installation might take significantly longer to complete.

Stop all HP OpenView Network Node Manager or NetView services before installing Common Services.

If your system does not have enough disk space, you will see an error message that the installation system is running out of disk space.

You can either free up the disk space on the system and restart the installation, or click Cancel and exit the installation.

Do not select an encrypted directory. Common Services does not support directory encryption.

Do not install from a network drive as this will take a longer time to install CiscoWorks applications.

To install Common Services 3.2 on Windows:


Step 1 Insert the QPM 4.1 DVD into the DVD drive.

Step 2 Select Start > Run, and enter d:\QPM4_1\CS_3_2_installation\Windows_K9\CS_3_2_K9.exe,
where d is your DVD drive.

The Installer window appears

Step 3 Click Install to continue.

The Welcome screen appears.

Step 4 Click Next to continue.

The Software License Agreement dialog box appears.

Step 5 Click Accept to accept the license agreement and proceed with the installation

or

Click Do Not Accept to deny the agreement and stop the installation,

If you select Accept, and continue with the installation, the installation program checks the name lookup and Dynamic Host Configuration Protocol (DHCP).

If static IP Address is not configured on your system, the DHCP-Enabled Network Adapters dialog box appears. Click Yes to continue installation.

The Setup Type dialog box appears.

Step 6 Click Next to continue after you select the desired installation mode as Typical.

The installation program checks dependencies and component requirements.

The System Requirements dialog box appears with the system requirements, available space in the drive and Temp Directory (%TEMP%), and available memory.

If your system does not meet the requirements, a warning appears:

System memory is less than the minimum requirement, which may affect performance.


If the drive does not have enough space, an error message appears:

There is not enough space in drive drive name. Please free some space on drive name.


If your system does not have the minimum CPU speed, a warning appears:

Warning: Current CPU speed is less than the minimum requirement, which may affect performance.

If your system does not have the minimum swap space, a warning appears:

Warning: Current swap space is less than the minimum requirement, which may affect performance.

Step 7 Click Next to continue installation.

The Change Admin Password dialog box appears.

Step 8 Enter the user admin password and confirm it.

Step 9 Click Next to continue installation.

The Change System Identity Account Password dialog box appears.

Step 10 Enter the System Identity Account password and confirm it.

In a multi-server environment, you must configure all systems part of your multi-server setup with the same System Identity Account password.

Step 11 Click Next to continue installation.

If you are installing Common Services 3.2 on a system for the first time, the Create casuser dialog box appears after you enter the System Identity Account password.

Click No to exit the installation and create casuser yourself and rerun the installation. Casuser is the user who administers and maintains CiscoWorks Server, without having administrative privileges.

Click Yes to allow the installation program to create the local user casuser.

If you select Yes and continue with the installation, the Summary dialog box appears, displaying the summary of settings for the installation.

If you want to view passwords and other security sensitive data, click Show Details. The Show Details button is visible only if Common Services has been installed as one of the options.

If you click Show Details, the Security Alert dialog box appears.

Click Yes in the Security Alert dialog box to view the Summary page with the passwords and other security sensitive data.

You can select and copy the data from the Summary page.

Click Hide Details to hide the details.

If you want to change any settings, click Back.

Step 12 Click Next to continue.

The installation proceeds.

If you are installing from a network drive, the installation might take longer to complete. This happens especially for CiscoView device packages.

The Restart dialog box appears after installation completes.

Step 13 Select Yes and click Finish.

Your Windows machine has CS 3.2 installed successfully.

For more information on installing Common Services 3.2 on Windows, see the Installation and Setup Guide for Common Services 3.2 on Windows.


Installing QoS Policy Manager 4.1 on Windows

Before you begin, verify that :

CiscoWorks Common Services 3.2 is installed on your computer.

The machine on which you are going to install QPM meets the requirements for running QPM.

The ports that QPM uses are not being used by another application. QPM uses these ports:

51099—JNDI lookup port

51199—JRMP lookup port

51299—Admin page port

43460—Database port

49156—EMS database port

51399—PDP port

61162—SNMP port for RMON traps

To install QPM 4.1 on Windows:


Step 1 Insert the QoS Policy Manager DVD into your DVD drive.

We recommend that you do not install QPM from a network DVD drive.

Step 2 Select Start > Run, and enter d:\QPM4_1\QPM_4_1_installation\Windows_K9\QPM_4_1_K9.exe,
where d is your DVD drive.

The Installer window appears.

Step 3 Click Install to continue.

The Welcome window appears.

Step 4 Click Next to continue.

The Software License Agreement window appears.

Step 5 Click either:

Yes to accept the license agreement and proceed with the installation,

Or

No to deny and stop the installation.

The System Requirements window appears.

Step 6 Check whether your system meets the requirements and click Next to continue.

The Summary window appears with the summary of settings for the installation.

Step 7 Click Next to continue.

The Licensing Information dialog box appears (Please minimize all other windows if you do not see this dialog box).

If you have a license for QPM, click License File Location and specify the location of the license file.

If you want to evaluate the product before purchasing a license, click Evaluation Only.

Step 8 Click Next to continue.

The Details of Licenses Installed popup appears.

Step 9 Click either:

Yes if you want to add incremental license packs,

Or

No if you have completed adding licenses.

The Setup Complete window appears.

Step 10 Click Finish to complete the installation.

You must restart your computer before you begin to work with QPM. The QPM services start automatically whenever you start your computer.


Note Remove the QPM DVD before you restart your computer.



6 Verifying the Installation on Windows

The CiscoWorks Server desktop is the interface for all CiscoWorks network management applications, including QPM.

Before you begin to work with QPM, you should ensure that you have the appropriate permissions.

To verify the QPM installation, log into CiscoWorks:


Step 1 Go to your web browser and start CiscoWorks.

The default URL is http://QPMinstall:1741, where QPMinstall is the name of the computer with the QPM installation.

The CiscoWorks Home Page appears.

Step 2 Verify that the browser you are using is a supported version, and that JavaScript and cookies are enabled.

If they are not enabled, change your browser preferences to enable them.

Step 3 Log in to CiscoWorks with your username and password.

The CiscoWorks Home Page appears.

Step 4 Click QoS Policy Manager in the QoS Policy Management panel.

QPM opens in a separate browser window.

If you encounter problems starting QPM, see the Installation Guide for CiscoWorks QoS Policy Manager 4.1, for possible causes and solutions.


7 Installing the Software on Solaris

These sections describe how to install the bundle components on Solaris servers.

Installing Common Services 3.2 on Solaris

Installing QoS Policy Manager 4.1 on Solaris

Installing Common Services 3.2 on Solaris

This section describes how to install Common Services 3.2 on a Solaris server that does not contain any previous version of the product.

Note the following points before you install Common Services 3.2:

Whenever a prompt appears during installation, the values in square bracket are default values. If you press Enter when the installation program prompts you to enter a value, the program takes the default value.

You must have root privileges to install Common Services.

Do not run any other program while the installation is in progress.

Do not install Common Services on a system that does not have Name Lookup.

If you are running HP OpenView Network Node Manager (HPOVNNM) or NetView, the installation might take significantly longer to complete.

Stop all HP OpenView Network Node Manager (HPOVNNM) or NetView services before installing Common Services.

If your system does not have enough disk space, you might see an error message that the installation system is running out of disk space.

You can either free up disk space on the system and continue the installation, or stop and exit the installation.


Note Some of the Common Services features may not work if these patches are not installed on your system. For more information, read the Installation Guide for CiscoWorks QPM 4.1 on Solaris


To install Common Services 3.2 on Solaris:


Step 1 Mount the QPM 4.1 DVD as root.

Step 2 Enter the following at the prompt:

# cd /dvd/qpm4_1/CS_3_2_installation/Solaris_K9

# ./setup.sh

where dvd is the mount point for your DVD drive.

A message appears:

Press ENTER to read/browse the following License Agreement 

Step 3 Press Enter to read the license agreement.

The following message appears at the end of the license agreement:

You must accept this License Agreement to proceed with the installation. 
If you enter N/n, the installation will exit.  
Do you accept all the terms of the License Agreement? (y/n) [n]: 

Step 4 Enter either:

Y and press Enter to accept the license and proceed with the installation.

Or

N and press Enter to deny and stop the installation.

Step 5 Press Y to continue.

Error messages or warning messages appear if you do not have the required or recommended Server and Client patches.

We recommend you download and install the latest required and recommended patches from www.sunsolve.sun.com, before you run Common Services.

If any of the required Server patches is missing, the following message appears:

Installation can proceed without the required Server patches.However, you must 
install the required patches listed above before running CiscoWorks.  
Do you want to continue the installation? (y/n) [y] 

If you enter Y and proceed with the installation, the following message appears:

Choose the type of Setup you prefer.
1) Typical installation.  
Installs the product in the default location /opt/CSCOpx.  
Allows you to select the components to be installed.  
Prompts for CiscoWorks admin password and System Identity Account password 
Randomly generates CiscoWorks guest database passwords if they do not exist. 
Recommended for most users. 
2) Custom installation. 
Allows you to select the product location. 
Allows you to select components to be installed. 
Prompts for CiscoWorks admin, guest, System Identity Account and database 
passwords if they do not exist. 
Recommended for advanced users. 
Select one of the installation modes using its number or (q) to quit [1] 

Step 6 Press either:

Enter to proceed with the installation after you select the Typical mode as given in Prerequisites for Installing Common Services 3.2.

Or

Q to quit the installation.

If you press Enter to proceed with the installation, the following message appears:

Enter the location where the product will be installed. The default location is 
/opt/CSCOpx. If you choose another location, installation will create a 
symbolic link /opt/CSCOpx to that location. 
Enter location or q to quit [/opt/CSCOpx]: 

The Custom path or location you specify cannot be the sub-directory of /opt/CSCOpx.


Caution Do not remove the link after installation. Common Services will not work without this symbolic link.

Step 7 Press Enter to accept the default directory for product installation, or enter a different directory.

The installation program calculates the minimum disk space required for installing the product.

If the disk space is sufficient, the following message appears:

Sufficient disk space 

If the drive does not have enough space, an error message appears and the installation exits.

Step 8 Enter the CiscoWorks admin password and confirm it.

Step 9 Enter the guest password and confirm it.

Step 10 Enter the System Identity Account password and confirm it.

In a multi-server environment, you must configure all systems part of your multi-server setup with the same System Identity Account password.

Step 11 Enter the CiscoWorks Common Services database password and confirm it.

While entering the CiscoWorks user passwords, use a minimum of eight characters.

Step 12 Enter the SMTP server name.

Step 13 Enter the following information to generate a Self-signed certificate and key files for HTTPS:

Host name

Administrator's e-mail address

Country

State

City

Company

Organization

Only the Host name is mandatory. Other fields are optional. Press Enter to skip other fields.

The installation program checks dependencies and system requirements and copies the files to the run time and the installation proceeds.

A message appears:

Do you want to see the passwords that were entered/randomly generated? (y/n) 
[y] 

Step 14 Enter Y or press Enter to display randomly generated and manually entered passwords.

A message appears:

Exiting installation beyond this point might result in system instability. 
Do you want to continue the installation? (y/n) [y] 

Step 15 Enter Y to continue the installation.

If you stop the installation after this point, the installation may become unstable and problems may occur when you try to install again.

It takes a while to complete the installation.

The following messages appear at the end of the installation:

Software Installation Tool Completed
Possible Warnings/Errors Encountered 

Any warning and error messages appear after these messages.

Step 16 Unmount the DVD.


Installing QoS Policy Manager 4.1 on Solaris

QPM is automatically installed in the CiscoWorks Common Services installation directory. The default location is /opt/CSCOpx. The installation process also copies the QPM export and import utilities to the QPM server.

Before you begin:

Ensure that CiscoWorks Common Services 3.2 is installed on your computer before you begin to install QPM.

Verify that you have superuser permissions.

Verify TCP ports that QPM uses and check for conflicts with existing applications.

Verify that the ports used by QPM are not being used by another application. QPM uses these ports:

51099—JNDI lookup port

51199—JRMP lookup port

51299—Admin page port

43460—Database port

49156—EMS database port

51399—PDP port

61162—SNMP port for RMON traps

47001—RMI port for EMS

47002—RMI port for Collector Services

To install QPM 4.1 on Solaris:


Step 1 Go to the root directory and mount the QPM DVD on the CiscoWorks Common Services server.

We recommend that you do not install QPM from a network DVD drive.

Step 2 Enter the following at the prompt:

# cd /dvd/qpm4_1/QPM_4_1_installation/Solaris_K9

# ./setup.sh

where dvd is the mount point for your DVD drive.

A message appears prompting you to read the license agreement.

Step 3 Press Enter.

Step 4 Continue to press Enter until the prompt to accept the license agreement ends.

Step 5 Enter either:

Y to accept the license and proceed with the installation,

Or

N to deny and stop the installation.

The installation proceeds if you have selected Y.

Step 6 Enter the mode of license to be installed (Purchased Version or Evaluation Version).

The installation proceeds based on the mode of license you selected.

Step 7 Unmount the DVD after installation is complete.

You do not need to restart the computer before running QPM for the first time.


8 Verifying the Installation on Solaris

QoS Policy Manager is accessed from the CiscoWorks Homepage.

To verify QPM installation:


Step 1 Go to your web browser and start CiscoWorks.

The default URL is http://QPMinstall:1741, where QPMinstall is the name of the computer with the QPM installation.

The CiscoWorks Home Page is displayed.

Step 2 Verify that the browser you are using is a supported version, and that JavaScript and cookies are enabled.

If they are not enabled, change your browser preferences to enable them, then continue to the next step.

Step 3 Log into CiscoWorks with your username and password.

The CiscoWorks Home Page appears.

Step 4 Click the QoS Policy Manager link in the QoS Policy Management panel.

QPM opens in a separate browser window.

If you encounter problems starting QPM, see Troubleshooting QPM Installation Chapter in Installation Guide for CiscoWorks QoS Policy Manager 4.1 for possible causes and solutions.


For more information on installing Common Services 3.2, see the Installation and Getting Started With CiscoWorks LAN Management Solution 3.1.

You can also go to:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.1/install/guide/
instl.html

9 Where to Go Next

After you have installed the required products and have performed necessary post-installation tasks, you are ready to use QPM to configure and deploy QoS policies on devices, and monitor the devices. For more information, see these publications:

User Guide for CiscoWorks QoS Policy Manager 4.1 —Provides usage, reference, and troubleshooting information for QPM. You can access this document:

In PDF format in the Documentation directory. Appendix A to Appendix E of the User Guide provide the contents you see in the Context Sensitive Help of the application pages.

From the QPM Online help.

From the CiscoWorks desktop, click Help. Select QoS Policy Manager > Using QPM.

10 Related Documentation

For information about installing, troubleshooting, and using the product, see the sources of information shown in Table 5.

Table 5 Related Documentation 

To learn
more about...
See this document
On the Product Package?
On the Product DVD
On Cisco.com
On the Cisco Doc.CD
In the online help?

Product's new features and known problems (DDTSs)

Release Notes for CiscoWorks QoS Policy Manager 4.1 on Windows

Release Notes for CiscoWorks QoS Policy Manager 4.1 on Solaris

No

Yes

Yes

No

No

Quick start installation

Quick Start Guide for CiscoWorks QoS Policy Manager 4.1 (this document)

Yes

Yes

Yes

No

No

Detailed installation and setup information

Installation Guide for CiscoWorks QoS Policy Manager 4.1 on Windows

Installation Guide for CiscoWorks QoS Policy Manager 4.1 on Solaris

No

Yes

Yes

No

No

QPM features, tasks, and troubleshooting

User Guide for CiscoWorks QoS Policy Manager 4.1

No

Yes

Yes

No

Yes

Devices and software releases that QPM supports

Select the device support table for QPM 4.1 at this URL:

http://cisco.com/
en/US/products/
sw/cscowork/
ps2064/products
_device_support
_tables_list.html

No

No

Yes

No

No


11 Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.