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Readme for QoS Policy Manager 4.0.2 on Windows

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Readme for QoS Policy Manager 4.0.2 on Windows

Table Of Contents

Readme for QoS Policy Manager 4.0.2 on Windows

Description

Related Documentation

Device Support

Hardware and Software Requirements

Downloading and Installing QPM 4.0.2

Downloading from Cisco.com

Downloading From Software Center

Installing QPM 4.0.2

Known Problems

Resolved Problems


Readme for QoS Policy Manager 4.0.2 on Windows


This Readme is for Ciscoworks QoS Policy Manager (QPM) 4.0.2 running on a Windows platform. This Readme contains the following sections:

Description

Related Documentation

Device Support

Hardware and Software Requirements

Downloading and Installing QPM 4.0.2

Known Problems

Resolved Problems

Description

CiscoWorks QoS Policy Manager 4.0.2 is a maintanence release that enhances the functionality of QoS Policy Manager 4.0 and QoS Policy Manger 4.0.1, by providing:

Additional device support

Bug fixes from the previous release

Updates to Online help based on the bug fixes

QPM 4.0.2 is a cumulative patch release, and you can install it on top of both QPM 4.0 and QPM 4.0.1.

Related Documentation

QPM 4.0.2 is a maintenance release after QPM 4.0.1. The most updated documentation for QPM 4.0 can be found on Cisco.com:

Supported Devices and Software Releases for QoS Policy Manager 4.0.2

http://www.cisco.com/en/US/products/sw/cscowork/ps2064/
products_device_support_tables_list.html

Installation Guide for CiscoWorks QoS Policy Manager 4.0 on Windows

http://www.cisco.com/en/US/products/sw/cscowork/ps2064/prod_installation_guides_list.html

Getting Started Guide for CiscoWorks QoS Policy Manager 4.0

http://www.cisco.com/en/US/products/sw/cscowork/ps2064/prod_installation_guides_list.html

Quick Start Guide for CiscoWorks QoS Policy Manager 4.0.

http://www.cisco.com/en/US/products/sw/cscowork/ps2064/prod_installation_guides_list.html

Readme for CS 3.0.5 with QoS Policy Manager 4.0.

http://www.cisco.com/en/US/products/sw/cscowork/ps2064/prod_installation_guides_list.html

User Guide for QoS Policy Manager 4.0

http://www.cisco.com/en/US/products/sw/cscowork/ps2064/products_user_guide_list.html

Device Support

QPM 4.0.2 not only supports the devices supported in QPM 4.0 and QPM 4.0.1, but also the following devices and cards:

CRS 8-slot Single-shelf and 16-slot Single-shelf, and CRS Multi-shelf

7200 Series NPE-G2 Engine

SIP/SPA Module

Cat4500 Line Card

Cat6000 Line Card/Module

Table 1 shows the device OIDs and names of the additional devices supported by QPM 4.0.1.

Table 1 Additional Devices Supported by QPM 4.0.2

Cisco System Device
Device OID
Device Name
Supported OS

Cisco Carrier Routing System (CRS)

1.3.6.1.4.1.9.1.643

Cisco CRS-1 8-Slot Single-shelf System

3.3, 3.4

1.3.6.1.4.1.9.1.613

Cisco CRS-1 16-slot Single-shelf System

3.3, 3.4

1.3.6.1.4.1.9.1.738

Cisco CRS-1 16-Slot Line-Card Chassis Route Processor (Multi-shelf System)

3.3, 3.4

1.3.6.1.4.1.9.1.739

Cisco CRS-1 24-Slot Fabric-Card Chassis (Multi-shelf System)

3.3, 3.4

Cisco 7200 Series

1.3.6.1.4.1.9.1.222

Cisco 7200VXR NPE-G2 Engine

12.4(4)XD


For details regarding the QoS feature support for these devices, see the detailed Supported Devices Table for QPM 4.0.2 at http://www.cisco.com/en/US/products/sw/cscowork/ps2064/
products_device_support_tables_list.html

Table 2 shows the QoS scheduling associated with additional cards supported by QPM 4.0.2.

Table 2 Additional Cards Supported by QPM 4.0.2

Card Name
Type
Supported QoS Output Scheduling

WS-4013+

Cat4500 Line Card Support

4Q1T

WS-4013+TS

Cat4500 Line Card Support

4Q1T

WS-4013+10GE

Cat4500 Line Card Support

4Q1T

WS-X6708-10GE-3C

Cat6000 Line Card/Module Support

1P7Q4T

WS-X6708-10GE-3CXL

Cat6000 Line Card/Module Support

1P7Q4T

6582-2PA

Cat6000 Line Card/Module Support

N/A

WS-SUP720-3B

Cat6000 Line Card/Module Support

1P3Q8T


Table 3 shows the new SPAs (Shared Port Adapters) supported by QPM 4.0.2

Table 3 New SPAs Supported by QPM 4.0.2

SPA Product ID 1
SPA Type

SPA-2XT3/E3

Serial SPA

SPA-2XCT3/DS0

Serial SPA

SPA-8XCHT1/E1

Serial SPA

SPA-1XTENGE-XFP

Ethernet SPA

SPA-5X1GE

Ethernet SPA

SPA-2XOC3-POS

POS SPA

SPA-4XOC3-POS

POS SPA

SPA-2XOC3-ATM

ATM SPA

1 QPM 4.0.2 supports SPAs on SIP-200, SIP-400, SIP-600, and SIP-800 carrier cards on the supported Cisco switches.


Hardware and Software Requirements

QoS Policy Manager 4.0.2 requires that you have installed QoS Policy Manager 4.0 or QoS Policy Manager 4.0.1. Both of these applications run on Common Services (CS) 3.0.5 server.

The hardware and software requirements for QPM 4.0.2 are the same as for QPM 4.0 and QPM 4.0.1.

For detailed list of requirements and instructions to install CS 3.0.5 and QPM 4.0 on Windows, see http://www.cisco.com/en/US/products/sw/cscowork/ps2064/
products_installation_guide_book09186a00807fc56f.html

Downloading and Installing QPM 4.0.2

You can download the QPM 4.0.2 installer file, qpm4_0_2_win.zip, from Cisco.com, or from the Software Center in Common Services (in case of QPM 4.0.1), and install it on a server that has QPM 4.0 or QPM 4.0.1 already installed.


Note You should have a valid Cisco.com username and password to download the installer file.


The following topics describe the download and installation process of QPM 4.0.2:

Downloading from Cisco.com

Downloading From Software Center

Installing QPM 4.0.2

Downloading from Cisco.com

To download the QPM 4.0.2 installer file from Cisco.com:


Step 1 Go to http://www.cisco.com/pcgi-bin/tablebuild.pl/qos-patches.

You should provide your Cisco.com credentials to access this page.

Step 2 Locate the file qpm4_0_2_win.zip from the list of files to be downloaded.

Step 3 Right-click the file, select Save Target As or Save Link As, and specify the location to download the file to your machine.


Downloading From Software Center

If you are installing QPM 4.0.2 on top of QPM 4.0.1, you can also use the Software Updates option in CiscoWorks Common Services Software Center to download the QPM 4.0.2 installer file.

To download the QPM 4.0.2 installer file from Common Services Software Center associated with QPM 4.0.1:


Step 1 Go to the CiscoWorks Home Page associated with QPM 4.0.1, and select Common Services > Software Center > Software Update.

The Software Updates page appears.

Step 2 In the Products Installed table, select CiscoWorks QoS Policy Manager 4.0.1, and click Select Updates.

The CCO and Proxy Server Credentials page appears.

You are prompted to enter your Cisco.com user name and password.

If you have configured proxy settings, you are prompted to enter the Proxy Server User credentials.

You can configure your Proxy Server User credentials from the Proxy Server Setup page. To access the Proxy Server Setup page:

a. Go to the CiscoWorks Homepage and select Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup.

The Proxy Server Setup page appears.

b. Enter the required information in the page to configure your Proxy Server settings.

Step 3 Enter the required credentials in the CCO and Proxy Server Credentials page, and click Next.

The Available Images page appears with the available QPM 4.0.2 images for both Solaris and Windows (qpm4_0_2_sol.zip and qpm4_0_2_win.zip).

Step 4 Select qpm4_0_2_win.zip and click Next.

The Destination Location page appears.

Step 5 Enter the location to save the zip file, or browse to the location using the Browse button.

Step 6 Click Next.

The Summary page appears. The Summary window displays a summary of your inputs.

Step 7 Click Finish to confirm the download operations.

The QPM 4.0.2 installer file is downloaded to the location you selected.

Installing QPM 4.0.2

QPM saves the Historical Monitoring data at every hour of the system clock. Therefore, before you install QPM 4.0.2 over QPM 4.0 or QPM 4.0.1, wait till the end of the hour to allow QPM to save the data associated with any Historical Monitoring tasks that are running.

The monitoring tasks will be resumed after you install QPM 4.0.2 and restart the CiscoWorks daemon.

To install QPM 4.0.2 on the machine that has QPM 4.0 or QPM 4.0.1 already installed:


Step 1 Go to the folder where you have downloaded the installer file, qpm4_0_2_win.zip

Step 2 Unzip the file qpm4_0_2_win.zip

This extracts a folder called qpm4_0_2_win.

Step 3 Go to qpm4_0_2_win, which contains the executable file.

Step 4 Launch the installer. Either:

Double click the executable file, qpm4_0_2_win.exe.

Or

Select Start > Run, and enter path\qpm4_0_2_win.exe,
where path is the location of the file in your hard drive.

The Installer window appears.

Step 5 Click Install to continue.

The Welcome window appears.

Step 6 Click Next to continue.

The Software License Agreement window appears.

Step 7 Click either:

Accept to accept the license agreement and proceed with the installation,

Or

Do not Accept to deny and stop the installation.

The System Requirements window appears.

Step 8 Check whether your system meets the requirements and click Next to continue.

The Summary window appears with the summary of settings for the installation.

Step 9 Click Next to continue.

The Daemons Restart Options window appears.

Step 10 Click either:

Yes to restart the CiscoWorks daemon after this installation

Or

No to deny restart of Ciscoworks daemon after this installation (to allow installation of any other CiscoWorks applications)

The Setup Complete window appears.

Step 11 Click Finish to complete the installation.

You must restart the CiscoWorks daemon before you begin to work with QPM. The QPM services start automatically whenever you start your computer.


Known Problems

Table 4 describes the problems known to exist in QPM 4.0.2.

Table 4 Known Problems in QPM 4.0.2 

Bug ID
Summary
Explanation

CSCse99974

QPM 4.0 and Common Services 3.0.5 uninstallation is not complete

This occurs when you uninstall CS 3.0.5 and QPM 4.0 through Program Files > Cisco QoS Policy Manager > Uninstall Cisco QoS Policy Manager.

After you uninstall, the path Program Files > CiscoWorks > Uninstall CiscoWorks, is not removed.

This results in the following error message when you select Program Files > CiscoWorks > Uninstall CiscoWorks, after the uninstallation:

C:\Program Files\CSCOpx\setup is not accessible. This folder was moved or removed.

Workaround:

None

CSCsg91563

WRED Precedence-based weight 1 was not deployed into Router 7200

This occurs when you:

1. Create a policy in QPM, with 7200 (12.4) as the device constraint.

2. Define the WRED Precedence Based weight as 1 (under its QoS Properties Wizard > Congestion Avoidance page)

3. Deploy this policy on a 7200 (12.4) router.

4. Run the show run command in the device.

The WRED Precedence Based weight of 1 does not appear as deployed on the device.

Workaround:

None

CSCsg92053

The service-policy output command from QPM is not deployed to the ATM subinterface.

This occurs in the following cases:

When you create a policy in QPM, with 7200 (12.4) as the device constraint, and then deploy the policy on a 7200 (12.4) router, the service-policy output command is not deployed to the ATM3/0.2 sub-interface of the device.

When you create a policy in QPM, with Cat6509(Cat6000_PFC3) as the device constraint, and then deploy the policy on a Cat6509, the service-policy output command is not deployed to the mls qos vlan-based command in Cat6509.

Workaround:

None

CSCsh02823

Cannot upload QoS Config for MLS QOS VLAN based in cat6509

This occurs when you:

1. Create a policy in Cat 6509 using the device CLI, and configure the mls qos vlan-based command in it.

2. Try to import this policy from the device into QPM by clicking Import QoS (in Provision > Policy Creation > Select Devices for Import page)

A Wait message appears and this message does not refresh. This means, the import is not working.

Workaround:

None

CSCsh25085

QPM does not display a report on 7200 with POS OC3 interface

This occurs when you:

1. Create a policy in QPM, with 7200 as the device constraint.

2. Deploy this policy on a 7200 device with POS OC3 interface.

The deployment is successful, but in the Monitoring section of QPM, the POS interface is not displayed.

Workaround:

None

CSCsh64379

Uploading Policy Map(Macros) creates duplicate Policy Map entries

This occurs when you:

1. Create a three level nested policy using two Policy Maps (created under Provision > Macros > Policy Maps) in QPM

2. Deploy the policy on a device.

3. Import the policy from the device to QPM.

However, QPM displays four Policy Maps (including two duplicate Policy Maps) in the imported policy.

Workaround:

None

CSCsi94714

OS field in the Managed Devices page is wrong for CRS device

This occurs when you add a CRS device (Cisco CRS-1 Carrier Routing System 4-Slot Single Shelf) with the 3.4 OS version, into QPM device inventory.

However, in the Managed Devices page, the OS is displayed as 3.3 corresponding to the CRS device you added.

Workaround:

None

CSCsj14285

Cisco10008: Threshold deployment fails with configuration errror

This occurs when you define a threshold configuration in QPM for monitoring a Cisco 10008 Router.

When you try to deploy this threshold configuration on the device, the deployment fails displaying a configuration error.

This is because the Cisco 10008 device CLI does not accept the CBQoS 64 bit counter defined in the Threshold Configuration page in QPM.

Workaround:

None

CSCsj25265

Cannot launch Real-time and Historical monitoring for CRS

This occurs when you deploy a monitorable policy on a supported CRS device.

When you try to monitor this policy through QPM, you find the policy displayed in the QoS Report Card page.

However, QPM does not launch Real Time charts for this policy, and any Historical Monitoring task that you schedule on the device displays a Collector Error.

Workaround:

None

CSCsl02542

Cat 4500 (IOS): Threshold Deployment is not working

This occurs when you try to deploy the Threshold Sets, which you configured in QPM, on Cat 4500 (IOS). You find that the threshold commands are not being deployed on the device CLI.

This occurs even if the Threshold Deployment job status appears as Completed on the Completed Jobs page.

Workaround:

None

CSCsl04423

Cat 4500 (IOS): Policy with policing and class-Default class is not discovered

This occurs when you:

1. Configure a policy in Cat 4500 (IOS) through the device CLI, using policing and class-default commands

2. Import the policy into QPM.

The policy is not displayed in the QoS Report Card page.

This means that QPM does not discover such a policy imported from Cat 4500 (IOS).

Workaround:

None

CSCsl08216

Cat4500 (IOS): CLI for qos trust device <cisco-phone> is not generated

This occurs when you:

1. Create a policy with Cat 4500 (IOS) as the device constraint.

2. In the QoS Properties Wizard > Congestion Management page, select the scheduling as 4Q1T or Default

3. In the QoS Properties Wizard > Traffic Control Settings page, select Enable Trust for Cisco Phone

4. Assign this policy to an interface, and check the CLI preview.

You find that no CLI is getting displayed for qos trust device <cisco-phone>

Workaround:

None

CSCsk92666

Threshold deployment fails with configuration errror for WS-C6509-E with 12.2 (33) SXH.

This occurs when you configure a Threshold Set in QPM by entering the ClassMapMetrics, and deploy it on a WS-C6509-E running on 12.2 (33) SXH.

The deployment fails, throwing the following error:
Unknown object: cbQosCMPrePolicyPkt64.

Workaround:

None

CSCsl00063

QPM does not support WRED for CRS

This occurs when you configure a policy in QPM, with CRS as the device constraint.

After you define the WRED mappings for the policy in the In/Out Traffic Rule Wizard > Actions >
Congestion Avoidance page, and perform a CLI preview, you find that QPM does not support WRED commands for CRS.

Workaround:

None

CSCsl11579

WS-C6509-E: IP Telephony does not discover 1P7Q4T card type

The IP Telephony Wizard in QPM does not discover the WS-6708-10GE-3CXL and WS-6708-10GE-3C modules, which support 1P7Q4T scheduling, in a WS-C6509-E device.

Workaround:

None

CSCsl13386

Time-based ACL created under nested policy is not getting imported into QPM

This occurs when you:

1. Create a nested policy in the device CLI, with Time-based ACL attached to the nested policy.

2. Import this policy into QPM.

3. Perform a CLI preview of the policy.

The Time-based ACL command is shown in the preview.

4. Go to Macros > Time Based ACL page

The Time-based ACL that you imported does not appear in the table.

After you import such a nested policy with Time-based ACL attached to it, QPM does not support any further import of Time-based ACL commands in a policy.

This means that QPM does not support the import of Time-based ACL created under a nested policy.

Workaround:

None


Resolved Problems

Table 5 describes some of the problems resolved since the last release of QPM.

Table 5 Resolved Problems in QPM 4.0.2 

BugID
Summary
Additional Information

CSCsg75733

The DSCP Value option in the Marking page for Cat 2950 gives unsupported values

This problem has been resolved

CSCse22947

QPM does not support bandwidth percent command for Cat 4000 4Q1T shape

This problem has been resolved

CSCsh25418

The match dscp command is not supported by QPM

This problem has been resolved

CSCsj14247

Cisco10008: Real-time and Historical Monitoring Data is not collected

This problem has been resolved

CSCsj73761

During Selection of WFQ in Output traffic, script error is thrown for MSFC

This problem has been resolved

CSCsj76593

Policy Creation - Filter section should mention Traffic Classification

This problem has been resolved

CSCsh64101

IP Telephony Wizard is not showing interfaces for 3560,3750 & 6500

This problem has been resolved

CSCse22947

QPM does not support bandwidth percent command for Cat4000 4Q1T shape

This problem has been resolved

CSCsj70456

Selecting the SSH option while adding devices throws error on page displayed in Internet Explorer

This problem has been resolved

CSCsj70462

Unable to create policy from template for custom created policy group

This problem has been resolved

CSCsk62490

QPM 4.0.1 failed to import policy due to dbl configuration

This problem has been resolved

CSCsk90845

Cat4500 (IOS): Real time monitoring is not running properly

This problem has been resolved

CSCsk88488

Cat6000: QPM import fails for 'Police' command

This problem has been resolved

CSCsk94050

Port-channel is not recognized on Cat6000

This problem has been resolved