Navigation Guide for Cisco Prime LAN Management Solution 4.2
Navigating Cisco Prime Device Fault Manager Tasks in LMS 4.2
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Navigating Cisco Prime Device Fault Manager Tasks in LMS 4.2

Table Of Contents

Navigating Cisco Prime Device Fault Manager Tasks in LMS 4.2

Alerts and Activities

Device Management Tasks

Notification Services Tasks

Fault History Tasks

Configuration Tasks


Navigating Cisco Prime Device Fault Manager Tasks in LMS 4.2


Cisco Prime Device Fault Manager (DFM) offers real-time fault monitoring and management that allows network operations personnel to monitor issues that could impact network latency and performance.

This chapter provides mapping of DFM tasks in LMS 4.2.

This chapter explains:

Alerts and Activities

Device Management Tasks

Notification Services Tasks

Fault History Tasks

Configuration Tasks

Alerts and Activities

This section provides information on DFM Alerts and Activities tasks in LMS 4.2

Table 5-1 Alerts and Activities 

LMS 3.2 Task Name
LMS 3.2 Navigation
LMS 4.2 Navigation
Description
Alerts and Activities

Getting Alert Details

CiscoWorks LMS Portal > Device Fault Manager > Alerts and Activities > Alerts and Activities > All Alerts

Monitor > Monitoring Tools:Fault Monitor

The Alerts and Activities display provides real-time information about the operational status of your network. The displays are designed so that you can set them up and leave them running. These displays have a monitoring tool that alerts you when something needs attention.

Suspended Devices View

CiscoWorks LMS Portal > Device Fault Manager > Alerts and Activities > Alerts and Activities > Suspended Devices

Monitor > Monitoring Tools:Event Monitor

Or

Monitor > Monitoring Tools: Fault Monitor

Devices not managed are displayed in the Suspended Devices view.


Device Management Tasks

This section provides information on the following DFM Device Management tasks in LMS 4.2:

Device Import tasks

Device Summary Tasks

Rediscover/Delete Devices Tasks

Device Details Tasks

Discovery Status Tasks

Device Aliases Tasks

SNMP Config Tasks

Table 5-2 Device Management Tasks 

LMS 3.2 Task Name
LMS 3.2 Navigation
LMS 4.2 Navigation
Description
Device Import tasks

Importing Devices into DFM

CiscoWorks LMS Portal > Device Fault Manager > Device Management > Device Import > Manual Allocation

Inventory > Device Administration: Add as Managed Devices

Manually adds DCR devices into LMS

Importing Devices into DFM

CiscoWorks LMS Portal > Device Fault Manager > Device Management > Device Import > Auto Allocation

Inventory > Device Administration: Device Allocation Policy

Automatically imports all DCR devices into LMS

Device Summary Tasks

Device Summary and Device States

CiscoWorks LMS Portal > Device Fault Manager > Device Management > Device Summary

Inventory > Device Administration: Manage Device State

The Device Management Summary lists the device states for all devices in LMS.

Rediscover/Delete Devices Tasks

Rediscovering and Deleting Devices

CiscoWorks LMS Portal > Device Fault Manager > Device Management > Rediscover/Delete

Admin > Collection Settings: Fault > Fault Management Rediscovery Schedule

You can rediscover specific devices. When rediscovery takes place, if there are any changes to a device or group configuration, the new settings will overwrite any previous settings.

Device Details Tasks

Viewing Device Details

Device Management > Device Details

Monitor > Fault Settings: Setup > Fault Device Details

The Device Details display provides basic information about the device such as name, IP address, when it was added, and so on. The Device Details display opens and displays the information for the devices. You can also start a Detailed Device View (DDV) from this page, which is useful when you want to view details about a device that has no current alerts.

Discovery Status Tasks

Verifying Device Import Using Discovery Status

Device Management > Discovery Status

Inventory > Device Administration: Discovery > Settings

After adding a device, you can verify that it has been imported by using the Discovery Status page.

Device Aliases Tasks

Viewing Alias (Duplicate) Devices

Device Management > Device Aliases

Inventory > Device Administration: Device Aliases

The Alias Devices page lists all devices for which LMS has found duplicates. LMS considers a device to be an alias when its IP address, device name, or host name already exists in the DCR.

SNMP Config Tasks

Modifying SNMP Timeout and Retries

Device Management > SNMP Config > Modify SNMP Configuration

Admin > Collection Settings: Fault > Fault Management SNMP Timeouts and Retries

Modifies SNMP timeouts and retries.


Notification Services Tasks

This section provides information on the following DFM Notification Services tasks in LMS 4.2:

Notification Customization Tasks

Event Sets Tasks

Notification Groups Tasks

SNMP Trap Notification Tasks

E-Mail Configuration Tasks

Syslog Notification Tasks

Table 5-3 Notification Services Tasks 

LMS 3.2 Task Name
LMS 3.2 Navigation
LMS 4.2 Navigation
Description
Notification Customization Tasks

Customizing DFM Events

CiscoWorks LMS Portal > Device Fault Manager > Notification Services > Notification Customization

Admin > Network: Notification and Action Settings > Fault Notification customization

Notification Services allows you to customize the names and event severity in LMS.

Customizing Names: When you customize an event name, that name is reflected in all notifications, faults and in Fault History. The new event name is used for all instances of an event, regardless of the component on which the event occurs.

The event severity can be customized using the New Event Severity feature. You can select either Critical, Warning or Informational from the drop-down list.

Event Sets Tasks

Configuring Event Sets

CiscoWorks LMS Portal > Device Fault Manager > Notification Services > Event Sets

Admin > Network: Notification and Action Settings > Event Sets

You can apply as many event sets as you want to a notification group, thereby tracking the specific events in which you are interested. If you do not specify an event set, LMS will monitor all events and faults for notifications.

Notification Groups Tasks

Configuring Notification Groups

CiscoWorks LMS Portal > Device Fault Manager > Notification Services > Notification Groups

Admin > Network: Notification and Action Settings > Fault Notification Group

You can configure a maximum of 64 notification groups.

The notification groups contains the following information:

One or more event sets, if desired (otherwise, the notification group will contain all events and faults)

Devices

Fault status and severity

Event status and severity

Fields for user-specified additional information you want to include with the subscription

Whether the group is static or dynamic

SNMP Trap Notification Tasks

Managing SNMP Trap Notifications

CiscoWorks LMS Portal > Device Fault Manager > Notification Services > SNMP Trap Notification

Admin > Network: Notification and Action Settings > Fault - SNMP trap notification

The SNMP Trap Notifications page displays the following information:

Subscription—The name of the user-defined request for notification.

Status—The subscription status; can be either of the following:

Running—LMS is using the subscription while monitoring faults to determine when to send a notification.

Suspended—LMS will not use the subscription unless you resume it.

Notification Group—The name of notification group that is applied to the subscription.

You are completely in control of subscriptions. LMS does not delete subscriptions under any circumstances.

E-Mail Configuration Tasks

Managing E-Mail Notification Subscriptions

CiscoWorks LMS Portal > Device Fault Manager > Notification Services > E-Mail Configuration > E-Mail Notification

Admin > Network: Notification and Action Settings > Fault - Email notification

The E-Mail Notification Subscription page displays information about subscription, status and notification group.

Managing E-Mail Subject Customization

CiscoWorks LMS Portal > Device Fault Manager > Notification Services > E-Mail Configuration > E-Mail Subject Customization

Admin > Network: Notification and Action Settings > Fault - Email subject customization

E-Mail Subject Customization page is used to customize the e-mail subject for forwarded faults and events. You need to select the subjects and the order in which they are to be displayed. When you apply and save the selections, the e-mails are sent in the customized order.

The E-Mail Subject Customization page displays the available subjects and the selected subjects for e-mail.

Syslog Notification Tasks

Managing Syslog Notifications

CiscoWorks LMS Portal > Device Fault Manager > Notification Services > Syslog Notification

Admin > Network: Notification and Action Settings > Fault - Syslog notification

Shows information about subscription, status and notification groups.


Fault History Tasks

This section provides information on the following DFM Fault History tasks in LMS 4.2:

Group/Device Filtering Tasks

Alert/Event ID Filtering Tasks

Table 5-4 Fault History Tasks 

LMS 3.2 Task Name
LMS 3.2 Navigation
LMS 4.2 Navigation
Description
Group/Device Filtering Tasks

Searching for Faults on Devices or Device Groups

CiscoWorks LMS Portal > Device Fault Manager > Fault History > Group/Device Filtering

Reports > Fault and Events: History > Device Fault

The Group/Device Filtering option is used to get information about the alerts and events that occur on a specific device or device group

Alert/Event ID Filtering Tasks

Searching for Faults Using Event Criteria

CiscoWorks LMS Portal > Device Fault Manager > Fault History > Alert/Event ID Filtering

Reports > Fault and Event: History > Event Fault

The Event ID Filtering option is used to get information about all instances of events that occur in the network.


Configuration Tasks

This section provides information on the following Configuration tasks under DFM in LMS 4.2:

Polling and Thresholds Tasks

Other Configuration Tasks

Table 5-5 Configuration Tasks 

LMS 3.2 Task Name
LMS 3.2 Navigation
LMS 4.2 Navigation
Description
Polling and Thresholds Tasks

Managing Polling Parameters

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Polling and Thresholds > Polling Parameters

Monitor > Fault Settings: Setup > Polling Parameters

This feature allows you to perform the following tasks:

Viewing Polling Parameters

Editing Polling Parameters

Saving and Applying Changes

Restoring Factory Setting Polling Parameters

Managing Thresholds

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Polling and Thresholds > Managing Thresholds

Monitor > Threshold Settings: Fault

You can manage thresholds for:

System Defined Groups

Customizable Groups (for devices)

System defined groups, for example Access Port Groups, Interface Groups and Trunk Port Groups and their own sub groups.

Setting Priorities

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Polling and Thresholds > Setting Priorities

Monitor > Fault Settings: Setup > Priority Settings

System-defined groups have a higher priority than customizable groups, but you can change the priorities as needed. This is helpful, for example, when you configure specific customizable groups of interest and want to give them the highest priority.

Applying Changes

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Polling and Threshold > Apply Changes

Monitor > Fault Settings: Setup > Apply Changes

Changes to polling parameters, setting priorities and threshold values do not take effect until you apply changes, thereby reconfiguring LMS to use the new values. Similarly, after you resume devices or device components that were suspended from polling, you must apply changes for the device elements to be polled.

Your login determines whether you can perform this operation.

Other Configuration Tasks

Managing Rediscovery Schedule

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Other Configurations > Rediscovery Schedule

Admin > Collection Settings: Fault > Fault Management Rediscovery Schedule

DFM rediscovery probes the devices to discover their configuration and verify their manageable elements in inventory.

DFM contains a default discovery schedule that starts rediscovery on a weekly basis. Although you cannot modify the default discovery schedule, you can suspend it and add, modify, or delete additional schedules

Using Group Management

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Other Configurations > Group Administration

Admin > System: Group Management > Fault Groups

The Group Administration and Configuration page is where all group management activities take place.

You can create and edit groups, refresh membership, delete groups and view details of groups in this page.

Daily Purging Schedule

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Other Configurations > Daily Purging Schedule

Admin > Network: Purge Settings > Fault History Purging Schedule

This feature helps you to change the schedule for trimming the Fault History database.

Configuring Logging

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Other Configurations > Logging

Admin > System: Debug Settings > Fault Debugging Settings

LMS saves the previous three logs as backups.You cannot disable logging. However, you can:

Collect more data when needed by increasing the logging level

Return to the default logging level as the norm

Configuring SNMP Trap Forwarding

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Other Configurations > SNMP Trap Forwarding

Admin > Network: Notification and Action Settings > Fault - SNMP trap forwarding

Set a host and port number to receive pass-through traps.

Configuring SNMP Trap Receiving

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Other Configurations > SNMP Trap Receiving

Admin > Network: Notification and Action Settings > Fault - SNMP trap receiving settings

Set the port on which LMS will listen for SNMP traps (normally port 162).

Configuring a Default SMTP Server

CiscoWorks LMS Portal > Device Fault Manager > Configuration > Other Configurations > SMTP Default Server

Admin > Network: Notification and Action Settings > Fault - Email Notification

Add or change the default server to be used for e-mail notifications. Specifying a default server here will override the setting used by Common Services.