Reports Management with CiscoWorks LAN Management Solution 4.0
Chapter 6 Performance Reports
Downloads: This chapterpdf (PDF - 5.22MB) The complete bookPDF (PDF - 8.1MB) | Feedback

Performance Reports

Table Of Contents

Performance Reports

Generating Device and Interface Reports

Creating and Viewing a Device and Interface Report

Understanding Device and Interface Reports

Generating Device Performance Report

Understanding Device Performance Reports

Generating IPSLA Detailed Reports and Graphs

Availability Reports and Graphs

Ethernet Jitter Reports and Graphs

HTTP Reports and Graphs

ICMP Jitter Reports and Graphs

Latency (Round-Trip Time) Reports and Graphs

Path Echo Reports and Graphs

RTP Reports and Graphs

UDP Jitter Reports and Graphs

Creating Summarized Reports

Generating Poller Reports

Creating a Poller Report

Viewing a Poller Report

Understanding Poller Reports

Generating Custom Report

Creating a Custom Report

Viewing a Custom Report

Understanding Custom Reports

Generating and Understanding IPSLA System Summary Reports

Viewing Daily System Reports

Viewing Weekly System Reports

Viewing Monthly System Reports

Managing System Reports

Generating System Reports

Deleting System Reports

Consolidation of Statistical Data

Formulae Used in LMS 4.0 Reports and Graphs


Performance Reports


This chapter explains:

Generating Device and Interface Reports

Generating Device Performance Report

Generating IPSLA Detailed Reports and Graphs

Creating Summarized Reports

Generating Poller Reports

Generating Custom Report

Generating and Understanding IPSLA System Summary Reports

Consolidation of Statistical Data

Formulae Used in LMS 4.0 Reports and Graphs

Generating Device and Interface Reports

LMS 4.0 contains a set of predefined system generated reports called Device Reports and Interface Reports. These reports run periodically and are stored in the server.

These Reports provide detailed information about the devices polled. The Reports page provides information only on the Top-10 and Bottom-10 devices. The Top-10 and Bottom-10 devices are devices that have the highest or lowest utilization or availability value.

The information for the last 24 hours is generated as a report. This information is updated every one hour, by default. You can change this frequency in the Admin page.

Only the recently generated 24-hour report is stored in the server as a Quick Report. By default, only the CSV and HTML version of the report is generated. You can also configure to archive all the generated reports in a PDF, HTML, and CSV format to a directory location. You need to set a default directory location to which these archived reports are published. For more information, see Set Report Publish Location under Administration of CiscoWorks LAN Management Solution 4.0.

Table 6-1 describes the list of predefined Device and Interface Reports available in Ciscoworks LMS 4.0. A report is generated for each System-defined templates.

Table 6-1 Predefined Quick Reports

Report Name
Description
Device Reports

CPU Utilization

CPU utilization information for a device during the last 24 hours.

Device Availability

Device availability information during the last 24 hours.

Memory Utilization

Memory utilization information for a device during the last 24 hours.

Interface Reports

Interface Availability

Interface availability information of a device during the last 24 hours.

Interface Utilization

Interface utilization for a device during the last 24 hours.

Interface Error Rate

Error rate information for a device interface during the last 24 hours.

Threshold Violation Report

Threshold Violation

Threshold violation information for a MIB variable during the last 24 hours.

POE Reports

PoE PORT Utilization

Power over Ethernet (PoE) Port utilization for a MIB variable during last 24 hours.

PoE PSE Consumption

Power over Ethernet PSE consumption for a MIB variable during last 24 hours.


You can perform the following operations in the Quick Reports panel:

Creating and Viewing a Device and Interface Report

Understanding Device and Interface Reports

Creating and Viewing a Device and Interface Report

You can view the report by clicking the report name. If data for a report is not available, a message appears, Report Not Available. This message appears because information is not available for the specified duration or the report job has failed.

To create the report:


Step 1 Select Reports > Performance.

Step 2 Select Device or Interface.

Step 3 Select the required report.

See Table 6-1 for the list of reports.

The Reports page appears.

Step 4 Select one of the following radio buttons

Device Selector—All the devices, device type groups, user defined groups, and subnet groups that are being polled currently, in a tree format.

Device Groups—All device groups being polled currently, in a tree structure.

Port Groups—All port groups being polled currently, in a tree structure.

Step 5 Select the Date Range.

Step 6 Select the Schedule Type.

Step 7 Enter the report name, e-mail id, and report publish path.

Step 8 Click Create.

The report is created as a job.

A message is displayed:

Job ID created successfully.

The Job ID is listed in the Job Browser at the bottom of the page.

Click View to launch the report in a separate page.

For more information, see Understanding Device and Interface Reports


Understanding Device and Interface Reports

Device and Interface Reports are system generated reports that run periodically and are stored in the server. These reports display information only on the data processed during the last 24-hours.

The following report types are available as Quick Reports:

CPU Utilization

Device Availability Report

Memory Utilization

Interface Utilization

Interface Availability

Interface Error Rate

CPU Utilization

This report displays the CPU utilization data for each device polled for the CPU Utilization template. The information is presented using tables and graphs. Figure 6-1 shows an example of CPU utilization graph.

You can only export the report to a CSV file.

Table 6-2 describes the fields in the CPU Utilization report.

Table 6-2 CPU Utilization Report Fields 

Field
Description
Report Details

Report Name

Name of the report. For example, CPU Utilization

Generation Time

Time at which the report was generated.For example, Mon, Apr 21 2009, 12:44:08

No. of Devices

Number of devices included while generating the report.

No. of CPUs

Number of CPUs monitored for utilization levels.

Start Date

Start date of the report data. For example, Sun, Apr 20 2009, 12:44:03

End Date

End date of the report data. For example, Mon, Apr 21 2009, 12:44:03

CPU Utilization Summary

Utilization in %

Distribution of CPU utilization percentage range.

The CPU utilization percentage distribution range is categorized as 0-10, 10-30, 30-80, 80-100.

No. of CPUs

Number of CPUs that fall into the corresponding utilization percentage category.

For example, 10 CPUs having 10-30% utilization and 20 CPUs having 30-80% CPU utilization.

The CPU Utilization summary is also presented as a pie chart, which shows the number of CPUs that fall into the corresponding distribution percentage range.

Device Details

Device Name

Displays the device name. For example, 3500XL.

Click on the device name to view the CPU utilization percentage as a line graph. For more information on the graph, see CPU Utilization Graph.

CPU

CPU monitored in the device.

Min %

Minimum utilization percentage for the corresponding CPU.

Max %

Maximum utilization percentage for the corresponding CPU.

Avg %

Average utilization percentage for the corresponding CPU.

CPU Utilization Graph as shown in Figure 6-1.

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report data.

Y-axis

Represents the CPU utilization percentage.

Standard Deviation

Standard deviation of utilization percentage for the corresponding CPU.

95th Percentile

95th Percentile of utilization percentage for the corresponding CPU.


Figure 6-1 CPU Utilization Graph

Each data point in the line graph has a tooltip that displays the value for the time period.

Device Availability Report

This report displays the device availability data for each device polled for the Device Availability template. The information is presented using tables and graphs. Figure 6-2 shows an example of Device availability graph.

You can only export the report to a CSV file.

Table 6-3 describes the fields in the Device Availability report.

Table 6-3 Device Availability Report Fields 

Field
Description
Report Details

Report Name

Name of the report.

For example, Device Availability

Generation Time

Date and time at which the report was generated.

For example, Mon, Apr 21 2009, 12:44:08

No. of Devices

Number of devices included while generating the report.

Start Date

Start date and time of the report data.

For example, Sun, Apr 20 2009, 12:44:03

End Date

End date and time of the report data. For example, Mon, Apr 21 2009, 12:44:03

Summary

Availability in %

Distribution of device availability percentage range.

The device availability percentage distribution range is categorized as 0-10, 10-50, 50-90, 90-100.

No. of Devices

Number of devices that fall into the corresponding availability percentage category.

For example, 10 devices having 50-90% availability, 20 devices having 90-100% availability and so on.

The device availability summary is also presented as a pie chart, which shows the number of devices that fall into the corresponding distribution percentage range.

Device Details

Device Name

Device name. For example, 3500XL.

Click on the device name to view the respective graph. For more information on the graph, see Device Availability Graph.

Availability %

Availability percentage for the corresponding device.

Device Availability Graph as shown in Figure 6-2.

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report data.

Y-axis

Represents the device availability percentage.


Figure 6-2 Device Availability Graph

Each data point in the line graph has a tooltip that displays the value for the time period.

Memory Utilization

This report displays the memory utilization data for each device polled for the Memory Utilization template. The information is presented using tables and graphs. Figure 6-3 shows an example of Memory Utilization graph.

You can only export the report to a CSV file.

Table 6-4 describes the fields in the Memory Utilization report.

Table 6-4 Memory Utilization Report Fields 

Field
Description
Report Details

Report Name

Name of the report. For example, Memory Utilization

Generation Time

Date and time at which the report was generated. For example, Mon, Apr 21 2009, 12:44:08

No. of Devices

Number of devices included while generating the report.

No. of Memory Modules

Number of memory modules monitored for utilization levels.

Start Date

Start date and time of the report data. For example, Sun, Apr 20 2009, 12:44:03

End Date

End date and times of the report data. For example, Mon, Apr 21 2009, 12:44:03

Memory Utilization Summary

Utilization in %

Distribution of memory utilization percentage range.

The memory utilization percentage distribution range is categorized as 0-50, 50-70, 70-90 and 90-100.

No. of Instances

Number of instances that fall into the corresponding utilization percentage category.

For example, 10 instances having 50-70% utilization, 20 instances having 70-90% utilization and so on.

The memory utilization summary is also presented as a pie chart, which shows the number of instances that fall into the corresponding distribution percentage range.

Device Details

Device Name

Device name. For example, 3500XL

Click on the device name to view the respective graph. For more information on the graph, see Memory Utilization Graph.

Instance Name

Instance monitored for the device. For example, FLASH

Min %

Minimum utilization percentage for the corresponding instance.

Max %

Maximum utilization percentage for the corresponding instance.

Avg %

Average utilization percentage for the corresponding instance.

Memory Utilization Graph as shown in Figure 6-3.

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report data.

Y-axis

Represents the memory utilization percentage.

Standard Deviation

Standard deviation of utilization percentage for the corresponding instance.

95th Percentile

95th Percentile of utilization percentage for the corresponding instance.


Figure 6-3 Memory Utilization Graph

Each data point in the line graph has a tooltip that displays the value for the time period.

Interface Utilization

This report displays the interface utilization data for each device polled for the Interface Utilization template. The information is presented using tables and graphs. Figure 6-4 shows an example of Interface Utilization graph.

You can only export the report to a CSV file.

Table 6-5 describes the fields in the Interface Utilization report.

Table 6-5 Interface Utilization Report Fields 

Field
Description
Report Details

Report Name

Name of the report. For example, Interface Utilization

Generation Time

Date and time at which the report was generated.For example, Mon, Apr 21 2009, 12:44:08

No. of Devices

Number of devices included while generating the report.

No. of Interfaces

Number of interfaces monitored for utilization levels.

Start Date

Start date and time of the report data. For example, Sun, Apr 20 2009, 12:44:03

End Date

End date and time of the report data. For example, Mon, Apr 21 2009, 12:44:03

Interface Utilization Summary

Utilization in %

Distribution of interface utilization percentage range.

The interface utilization percentage distribution range is categorized as 0-50, 50-70, 70-90 and 90-100.

No. of Interfaces

Number of device interfaces that fall into the corresponding utilization percentage category.

For example, 10 interfaces with 50-70% utilization, 20 interfaces with 70-90% utilization and so on.

The device interface utilization summary is also presented as a pie chart, which shows the number of interfaces that fall into the corresponding distribution percentage range.

Interface Utilization Device Details

Device Name

Device name. For example, 3500XL

Click on the device name to view the respective graph. For more information on the graph, see Interface Utilization Graph.

Interface

Interface monitored in the device. For example, VLAN-77.

Rx Max%

Maximum Rx (received) percentage value.

Rx Avg%

Average Rx (received) percentage value.

Rx Min%

Minimum Rx (received) percentage value.

Tx Max%

Maximum Tx (transmitted) percentage value.

Tx Avg%

Average Tx (transmitted) percentage value.

Tx Min%

Minimum Tx (transmitted) percentage value.

Interface Utilization Graph as shown in Figure 6-4

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report.

Y-axis

Represents the utilization percentage value.


Figure 6-4 Interface Utilization Graph

Each data point in the line graph has a tooltip that displays the value for the time period.

Interface Availability

This report displays the interface availability data for each device polled for the Interface Availability template. The information is presented using tables and graphs. Figure 6-5 shows an example of Interface Availability graph.

You can only export the report to a CSV file.

Table 6-6 describes the fields in the Interface Availability report.

Table 6-6 Interface Availability Report Fields 

Field/Icon
Description
Report Details

Report Name

Name of the report. For example, Interface Availability

Generation Time

Time at which the report was generated.For example, Mon, Apr 21 2009, 12:44:08

No. of Devices

Number of devices included while generating the report.

No. of Interfaces

Number of interfaces monitored for availability levels.

Start Date

Start date and time of the report data. For example, Sun, Apr 20 2009, 12:44:03

End Date

End date and time of the report data. For example, Mon, Apr 21 2009, 12:44:03

Summary

Availability in %

Distribution of interface availability percentage range.

The interface availability percentage distribution range is categorized as 0-10, 10-50, 50-90 and 90-100.

No. of Interfaces

Number of interfaces that fall into the corresponding availability percentage category.

For example, 10 interfaces having 50-90% availability, 20 interfaces having 10-50% availability and so on.

The interface availability summary is also presented as a pie chart, which shows the number of interfaces that fall into the corresponding distribution percentage range.

Device Details

Device Name

Device name. For example, 3500XL.

Click on the device name to view the respective graph. For more information on the graph, see Interface Availability Graph.

Instance Name

Instance monitored for the corresponding device. For example, VLAN-42.

Availability %

Instance availability percentage for the corresponding device. For example, 90%.

Interface Availability Graph shown in Figure 6-5.

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report data.

Y-axis

Represents the availability percentage value.


Figure 6-5 Interface Availability Graph

Each data point in the line graph has a tooltip that displays the value for the time period.

Interface Error Rate

This report displays the interface error and discard data for each device polled for the Interface Errors template. The information is presented using tables and graphs. Figure 6-6 shows an example of an Interface Error Rate graph.

You can only export the report to a CSV file.

Table 6-7 describes the fields in the Interface Error Rate report.

Table 6-7 Interface Error Rate Report Fields 

Field
Description
Report Details

Report Name

Name of the report. For example, Interface Error Rate

Generation Time

Date and time at which the report was generated. For example, Mon, Apr 21 2009, 12:44:08

No. of Devices

Number of devices included while generating the report.

No. of Interfaces

Number of interfaces monitored for interface error rate levels.

Start Date

Start date and time of the report data. For example, Sun, Apr 20 2009, 12:44:03

End Date

End date and time of the report data. For example, Mon, Apr 21 2009, 12:44:03

ifInErrors Device Details

Device Name

Device name. For example, 3500XL.

Click on the device name to view the respective graph. The graph displays the following details:

X-axis (Time)—Represents the time period of the report. The time period refers to the start and end time of the report data.

Y-axis (Packets/Sec)—Represents the number of ifInErrors packets.

Interface

Interface monitored for the corresponding interface. For example, VLAN-42.

Error (packets)

Number of ifInErrors packets for the corresponding interface.

ifOutErrors Device Details

Device Name

Device name. For example, 3500XL.

Click on the device name to view the respective graph. The graph displays the following details:

X-axis (Time)—Represents the time period of the report. The time period refers to the start and end time of the report data.

Y-axis (Packets/Sec)—Represents the number of ifOutErrors packets.

Interface

Interface monitored for the corresponding interface. For example, VLAN-42.

Error (packets)

Number of ifOutErrors packets for the corresponding interface.

ifInDiscards Device Details

Device Name

Device name. For example, 3500XL.

Click on the device name to view the respective graph. The graph displays the following details:

X-axis (Time)—Represents the time period of the report. The time period refers to the start and end time of the report data.

Y-axis (Packets/Sec)—Represents the number of ifInDiscards packets.

Interface

Interface monitored for the corresponding interface. For example, VLAN-42.

Error (packets)

Number of ifInDiscards packets for the corresponding interface.

ifOutDiscards Device Details

Device Name

Device name. For example, 3500XL.

Click on the device name to view the respective graph. The graph displays the following details:

X-axis (Time)—Represents the time period of the report. The time period refers to the start and end time of the report data.

Y-axis (Packets/Sec)—Represents the number of ifOutDiscards packets.

Interface

Interface monitored for the corresponding interface. For example, VLAN-42.

Error (packets)

Number of ifOutDiscards packets for the corresponding interface.


Figure 6-6 Interface Error Rate Graph

Each data point in the line graph has a tooltip that displays the value for the time period.

Threshold Violation

This report displays the Threshold Violations details for each device based on the polled data. The information is presented using tables.

You can only export the report to a CSV file.

This report displays only the latest 1000 Threshold violations. Generate the PDF report to view all violations.

Table 6-8 describes the fields in the Threshold Violations report.

Table 6-8 Threshold Violations Report Fields 

Field
Description
Threshold Violation Report Details

Report Name

Name of the report. For example, Threshold Violations.

Generation Time

Date and time at which the report was generated. For example, Mon, Apr 21 2009, 12:44:08

Start Date

Start date and time of the report data. For example, Sun, Apr 20 2009, 12:44:03

End Date

End date and time of the report data. For example, Mon, Apr 21 2009, 12:44:03

Threshold Violation Summary

No. of Devices

Number of devices that participated in generating the report.

No. of Thresholds

Number of thresholds configured for the device.

No. of Alarms

Total number of alarms generated for the device.

Severity

Severity level of the violation (such as Critical, Medium or Low).

Count

Total number of violations in each severity level. For example,

Critical: 50

Low: 12

Medium: 12

Low Violation Details

Threshold Name

Name of the threshold. For example, CPU Threshold.

Rule

Condition applied for monitoring threshold violation. For example, cpmCPUTotal5minRev >= 60%.

Device Name

Displays the device name monitored for threshold violation. For example, 3500XL.

Instance Name

Instance selected for monitoring threshold violation. For example, CPU of supervisor.

Time Stamp

Time when the threshold violation occurred. For example, Mon, Apr 21 2008, 10:30:10

Medium Violation Details

Threshold Name

Name of the threshold. For example, Memory Threshold.

Rule

Condition applied for monitoring threshold violation. For example, ciscoEnvMonTemperatureStatusValue >= 5 Degree Celsius.

Device Name

Device monitored for threshold violation. For example, 3500XL.

Instance Name

Instance selected for monitoring threshold violation. For example, VTT 1 outlet temperature.

Time Stamp

Time when the threshold violation occurred. For example, Mon, Apr 21 2008, 10:30:10

Critical Violation Details

Threshold Name

Name of the threshold. For example, Processor Threshold.

Rule

Condition applied for monitoring threshold violation. For example, cpmCPUTotal5minRev <= 30%.

Device Name

Displays the device name monitored for threshold violation. For example, 3500XL.

Instance Name

Instance selected for monitoring threshold violation. For example, Intel.

Time Stamp

Time when the threshold violation occurred.

For example, Mon, Apr 21 2008, 10:30:10


Generating Device Performance Report

Device Report shows all the performance parameters of a device such as memory utilization, CPU utilization, interface utilization, environmental temperature and Poller Failures. The Device Report also shows the polled data for MIB variables added in the user-defined templates. CiscoWorks LMS 4.0 generates Device Report based only on the data for the last 24 hours.

This section also explains Understanding Device Performance Reports.

To view a Device Report:


Step 1 Select Reports > Device > Device Performance.

The Device Performance Report page appears.

The device selector pane appears, displaying the list of devices currently polled in a tree view. To launch a Device Report, either:

Click the device name.

Or

Select the corresponding radio button for the device.

The Device Report page appears, displaying the details of the device polled.


Understanding Device Performance Reports

This report provides complete details of the data collected by polling a device. The information is presented using tables and graphs.

Table 6-9 describes the fields in the Device Report.

Table 6-9 Device Performance Report Fields

Field
Description
Device Details

Device Name

Device name. For example, 3500XL.

Click the device name to launch Device Center.

Device Description

Device information such as Model, Software Version, Copyright and so on. For example,

Cisco Systems WS-C6009 Cisco Catalyst Operating System Software, Version 8.6(2) Copyright (c) 1995-2007 by Cisco Systems

Device Status

Status of the device in the network. The following status information are displayed:

Reachable—Device is available in the network.

Not Reachable—Device is may be down or not reachable.

Device Availability Summary

24 Hours

Click to launch a line graph showing device availability details for the last 24 hours.

For more information on the line graph, see Device Availability Line Graph.

One Week

Click to launch a line graph showing device availability details for the last one week.

For more information on the line graph, see Device Availability Line Graph.

One Month

Click to launch a line graph showing device availability details for the last one month.

For more information on the line graph, see Device Availability Line Graph.

Device Availability Line Graph

Displays the Device Availability percentage as a line graph.

The line graph provides the following information:

Device—Device name

Variable—MIB variable name

Instance—MIB variable instance monitored

Start Time—Start date and time of monitoring the availability of the MIB variable instance

End Time—End date and time of monitoring the availability of the MIB variable instance

Average—Average availability of the MIB variable instance

Device Threshold Details

No. of Thresholds Configured

Total number of thresholds configured in the device.

No. of Violations in Last 24 hours

Total number of threshold violations occurred in the last 24 hours categorized based on the severity levels (such as Critical, Medium or Low).

For example, Low: 10, Medium: 15, Critical: 170

Threshold Name

Threshold configured in the device.

Variable Name

MIB variable name. For example, cpmCPUTotal5minRev.

Instance Name

MIB variable instance for which the threshold is configured. For example, CPU of supervisor.

Severity

Severity level of the threshold (such as Critical, Medium or Low).

Time Stamp

Time of threshold violation.

More
(link)

By default, only the latest 10 MIB instances are displayed for the device in the Device Threshold Details panel.

If you click More, a pop-up window appears displaying details on all the MIB instances in the device.

Poll Failure Details

Total Poll Failures

Total number of poll failures for the device during the last 24 hours.

MIB Variable

MIB variable failed during polling. For example, ifInErrors.

Instance

MIB variable instance failed during polling. For example, VLAN-1.

Failure Reason

Reason for the failure. For example, Request Timed-Out. Device may be down.

Last Failed

Time of last failure. For example, Mon, Apr 21 2008, 17:30:15.

More
(link)

By default, only the latest 10 MIB failure instances are displayed for the device in the Poll Failure Details panel.

If you click More, a pop-up window appears displaying details on all the MIB failure instances in the device.

Environmental Temperature Summary

Provides environmental temperature details on the device polled using the Environmental Temperature template.

Instance Name

MIB variable instance.

Min

Minimum temperature value for the MIB variable instance in Celsius or Fahrenheit.

Max

Maximum temperature value for the MIB variable instance in Celsius or Fahrenheit.

Avg

Average temperature value for the MIB variable instance in Celsius or Fahrenheit.

CPU Utilization Details

Provides CPU utilization details on the device polled using the CPU Utilization template.

Instance Name

MIB variable instance.

Min %

Minimum CPU utilization percentage value of the MIB variable instance.

Avg %

Average CPU utilization percentage value of the MIB variable instance.

Max %

Maximum CPU utilization percentage value of the MIB variable instance.

Graph

Click to launch a line graph. For more information on the line graph, see CPU Utilization Line Graph.

CPU Utilization Line Graph

Displays the last 24 hours CPU utilization percentage summary as a line graph.

The line graph provides the following information:

Device—Device name

Variable—MIB variable name

Instance—MIB variable instance monitored

Start Time—Start date and time of monitoring the CPU utilization of the MIB variable instance

End Time—End date and time of monitoring the CPU utilization of the MIB variable instance

Average—Average CPU utilization percentage value for the last 24 hours

Latest—Latest CPU utilization percentage value.

Memory Utilization Details

Provides memory utilization details on the device polled using the Memory Utilization template.

Instance Name

MIB variable instance. For example, DRAM

Min %

Minimum memory utilization percentage value of the MIB variable instance.

Avg %

Average memory utilization percentage value of the MIB variable instance.

Max %

Maximum memory utilization percentage value of the MIB variable instance.

Graph

Click to launch a line graph. For more information on the line graph, see Memory Utilization Line Graph.

Memory Utilization Line Graph

Displays the last 24 hours memory utilization percentage summary as a line graph.

The line graph provides the following information:

Device—Device name

Variable—MIB variable name

Instance—MIB variable instance monitored

Start Time—Start date and time of monitoring the memory utilization value

End Time—End date and time of monitoring the memory utilization value

Average—Average PoE port utilization percentage value for the last 24 hours

Latest—Latest PoE port utilization percentage value

Interface Details

Provides interface details on the device polled using the Interface templates.

Interface Name

Interface monitored in the device.

Interface Availability

Average interface availability percentage value.

Detailed
(link)

By default, only the Interface Name and Interface Availability details are displayed for the device in the Interface Summary panel.

If you click Detailed, a pop-up window appears displaying the following details for the device:

Interface Name—Interface monitored in the device.

RxUtilization (%)—Average Rx (received) percentage value

TxUtilization (%)—Average Tx (transmitted) percentage value

inInErrors (packets/sec)—Average number of ifInErrors for the interface

ifOutErrors (packets/sec)—Average number of ifOutErrors for the interface

ifInDiscards (packets/sec)—Average number of ifInDiscards for the interface

ifOutDiscards (packets/sec)—Average number of ifOutDiscards for the interface

Custom Variable Details

Provides data for MIB variables polled using a user-defined template.

Variable Name

Name of the MIB variable. For example, sysServices.

Instance Name

MIB variable instance name.

Min

Minimum value for the monitored MIB variable.

Max

Maximum value for the monitored MIB variable.

Avg

Average value for the monitored MIB variable.

Units

Displays unit information for the monitored MIB variable. The following units are displayed:

Units in %—Monitored for utilization values.

Units in csec—Monitored for the interface availability values.

Units in bytes/second—Monitored for packet transfer and error values.

Units in packets/second—Monitored for packet transfer and error values.

Units in Celsius—Monitored for temperature values.

Units in milliwatts/watts—Monitored for PoE port utilization.

PoE Port Utilization Details

Provides data for MIB variables polled using a user-defined template.

Instance Name

MIB variable instance name.

Min

Minimum value for the monitored MIB variable.

Max

Maximum value for the monitored MIB variable.

Avg

Average value for the monitored MIB variable.

Graph

Click to launch a line graph. For more information on the line graph, see PoE Utiization Line Graph.

PoE Port Utilization Line Graph

Displays the last 24 hours PoE Port utilization percentage summary as a line graph.

The line graph displays the following information:

Device—Device name

Variable—MIB variable name

Instance—MIB variable instance monitored

Start Time—Start date and time of monitoring the PoE Port utilization of the MIB variable instance

End Time—End date and time of monitoring the PoE Port utilization of the MIB variable instance

Average—Average PoE Port utilization percentage value for the last 24 hours

Latest—Latest PoE Port utilization percentage value.

PoE PSE Consumption Details

Provides data for MIB variables polled using a user-defined template.

Instance Name

MIB variable instance name.

Min

Minimum value for the monitored MIB variable.

Max

Maximum value for the monitored MIB variable.

Avg

Average value for the monitored MIB variable.

Graph

Click to launch a line graph. For more information on the line graph, see PoE PSE Consumption Line Graph

PoE PSE Consumption Line Graph

Displays the last 24 hours PoE PSE consumption percentage summary as a line graph.

The line graph displays the following information:

Device—Device name

Variable—MIB variable name

Instance—MIB variable instance monitored

Start Time—Start date and time of monitoring the PoE PSE consumption of the MIB variable instance

End Time—End date and time of monitoring the PoE PSE consumption of the MIB variable instance

Average—Average PoE PSE consumption percentage value for the last 24 hours

Latest—Latest PoE PSE consumption percentage value.

Device TrendWatch Details

No. of TrendWatch Configured

Total number of TrendWatches configured in the device.

No. of Violations in Last 24 hours

Total number of TrendWatch violations occurred in the last 24 hours, categorized based on the severity levels (such as Critical, Medium or Low).

For example, Low: 10, Medium: 15, Critical: 170

TrendWatch Name

TrendWatch configured in the device.

Variable Name

MIB variable name. For example, cpmCPUTotal5minRev.

Instance Name

MIB variable instance for which the threshold is configured. For example, CPU of supervisor.

Severity

Severity level of the TrendWatch (such as Critical, Medium or Low).

Time Stamp

Time of TrendWatch violation.

More(link)

By default, only the latest 10 MIB instances are displayed for the device in the Device TrendWatch Details panel.

If you click More, a pop-up window appears displaying details on all the MIB instances in the device.

EnergyWise Port Power Usage Details

Instance Name

MIB variable instance name.

Min

Minimum value for the monitored MIB variable.

Avg

Average value for the monitored MIB variable.

Max

Maximum value for the monitored MIB variable.

Graph

Click to launch a line graph. For more information on the line graph, see EnergyWise Port Power Usage Line Graph

EnergyWise Port Power Usage Line Graph

Displays the last 24 hours EnergyWise Port Power Usage as a line graph.

The line graph displays the following information:

Device—Device name

Instance—MIB variable instance monitored

Start Time—Start date and time of monitoring the EnergyWise Port Power Usage of the MIB variable instance

End Time—End date and time of monitoring the EnergyWise Port Power Usage of the MIB variable instance

Average—Average EnergyWise Port Power Usage percentage value for the last 24 hours

Latest—Latest EnergyWise Port Power Usage percentage value.

EnergyWise Device Power Usage Details

Device Name

Name of the device.

Min

Minimum value for the monitored MIB variable.

Avg

Average value for the monitored MIB variable.

Max

Maximum value for the monitored MIB variable.

Graph

Click to launch a line graph. For more information on the line graph, see EnergyWiseDevice Power Usage Graph

EnergyWiseDevice Power Usage Graph

Displays the last 24 hours EnergyWise Device Power Usage as a line graph.

The line graph displays the following information:

Device—Device name

Instance—MIB variable instance monitored

Start Time—Start date and time of monitoring the PoE PSE consumption of the MIB variable instance

End Time—End date and time of monitoring the PoE PSE consumption of the MIB variable instance

Average—Average EnergyWise Device Power Usage value for the last 24 hours

Latest—Latest EnergyWise Device Power Usage value.


Generating IPSLA Detailed Reports and Graphs

Ciscoworls LMS 4.0 allows you to generate the following statistical reports and graphs based on the granularity (such as Minute, Hourly, Daily, Weekly, Monthly):

Availability Reports and Graphs

Ethernet Jitter Reports and Graphs

HTTP Reports and Graphs

ICMP Jitter Reports and Graphs

Latency (Round-Trip Time) Reports and Graphs

Path Echo Reports and Graphs

RTP Reports and Graphs

UDP Jitter Reports and Graphs

Creating Summarized Reports

Based on the granularity specified, you can generate either Minute or Historical reports for each report types.

You can generate the Minute or Historical reports either immediately or schedule them to run at a specified time.

For more information, see Immediate Reports or Scheduled Reports.

Immediate Reports

The Immediate reports and graphs are generated instantly and are not stored in the Report Archives. You can set this option while creating the report jobs.


Note Some report jobs have the same Report Name. You can distinguish such report jobs based on the Create Time and Description that you specify while creating these report jobs.


To generate immediate reports and graphs:


Step 1 Select Reports > Performance > IPSLA Detailed.

Step 2 Select the report you want to generate form the list of reports.

The Reports Generator window appears.

For more information on specifying the report details, see Table 6-10.

Step 3 Click Generate Report.

The report is generated.

You can click Reset to clear the values you entered.


Scheduled Reports

The Scheduled reports and graphs are scheduled to run at the time specified while creating the report jobs.

Using the Publish option, you can store the Scheduled reports in the file system at /opt/CSCOpx for future reference.

To generate scheduled reports and graphs:


Step 1 Select Reports > Performance > IPSLA Detailed.

Step 2 Select the report you want to generate form the list of reports.

The Reports Generator window appears.

Step 3 Specify the details as required. See Table 6-10 for more information.

Step 4 Click Generate Report.

The report is scheduled. The scheduled report runs at the specified date and time. You can view the status of the scheduled report on the Report Job Browser at the bottom of the page.

You can click Reset to clear the values you entered.


Table 6-10 Generating Statistical Reports and Graphs  

Field Name
Description
Report Details

Name

Enter the name of the report you want to customize.

Description

Enter the description of the report.

Schedule

Schedule Type

Select the schedule type from the drop-down lis t. There are five schedule types:

Immediate— Schedules the report immediately. This report contains data based on the report period.

Once—Schedules the report only once. This report contains data based on the report period.

Daily—Schedules the report every day. This report contains the data for the last 24 hours. The data is based on the Granularity. If you select Daily schedule type, both Minute and Hourly granularities are enabled.

Weekly—Schedules the report every week. This report contains the data for the last seven days. If you select Weekly, the Hourly and Daily granularity is enabled.

Monthly—Schedules the report every month. This report contains the data for the last 30 days. If you select Monthlyschedule type, both the Daily and Weekly granularity is enabled.

Job Scheduled Date

Specify the date and time at which the job is scheduled at. The Job Schedule Date should be greater than the To date specified in the Report Period section.

This field is disabled if you have selected Immediate as the Schedule Type.

Granularity

Granularity

Select the granularity for the report. The granularities available are:

Minute—Displays statistical information collected every minute from the source.

Hourly—Displays statistical information collected every hour from the source.

Daily—Displays statistical information collected every day from the source.

Weekly—Displays statistical information collected every week from the source.

Monthly—Displays statistical information collected every month from the source.

Report Period

From

Specify the start date and time of your report.

Select the date from the calendar icon and time from the drop-down list.

To

Specify the end date and time of your report.

Select the date from the calendar icon and time from the drop-down list.

Report Publish Location

Report Publish Path

Use the Browse button to locate the place where you want to save the report for future reference.

The stored report is in the tabular format.

This field is disabled if you have selected Immediate as the Schedule Type.

The report should be published either in pdf or csv format , based on the e-mail attachment option, if it is enabled with either pdf or csv format.

The default report published format is pdf, if the e-mail attachment option is not enabled.

Outage Settings

Exclude Planned Outage Period check box

de-select the Exclude Planned Outage Period check box if you want to add the outage time period. By default this is checked.

Email Notification
 

Email Address

This e-mail notification includes an attachment that gives details on:

Job ID

Main Report Name

Report Type

Job Name

Schedule Type

Schedule Date and Time

Granularity

Report Period

Attachment option (If the attachment option is enabled)

Enter e-mail addresses to which the job sends messages at the beginning and at the end of the job. You can enter multiple e-mail addresses, separated by commas.

Configure the SMTP server to send e-mails in the View / Edit System Preferences dialog box (Admin > System > System Preferences).

We recommend that you configure the CiscoWorks e-mail ID in the View / Edit System Preferences dialog box (Admin > System > System Preferences).

When the job starts or completes, an e-mail is sent with the CiscoWorks e-mail ID as the sender's address.

This field is disabled if you have selected Immediate as the Schedule Type.

Attachment Option

You can now send e-mail notifications that include graphs and reports as attachment s. You can sent these attachments as either in a PDF or a CSV format. The default is a PDF file.

If the attachment size exceeds the configured limit, a mail will be sent to the user with the message:

Attachment size exceeded.


Step 5 Go to Download section.

Step 6 Select the Enable radio button from the Automatic prompting for file download option.


Availability Reports and Graphs

This report displays the availability of all the operations such as Echo, Path Echo, ICMP Jitter, UDP Jitter, FTP, DHCP, HTTP, TCP Connect, RTP, DNS, UDP Echo, Gatekeeper Registration Delay, Call Setup Post Dial Delay, DSLw and EthernetJitter, Ethernet Ping, EthernetPingAutoIPSLA, and EthernetJitterAutoIPSLA on the target device.

You can view the availability data gathered by LMS 4.0 from its collectors. You can generate Availability reports and graphs for the granularities such as hourly, daily, weekly, or monthly.


Note You cannot generate use the every n minutes option for generating Availability reports and graphs.


You can generate the following Availability reports and graphs:

Historical Availability Report

Historical Availability Graph

Historical Availability Report

This report provides information on the reachability of the target devices. You can also view this report in graphical format by clicking the Graph link on the Availability Report page.

See Table 6-11 for more information on the report.

Table 6-11 Historical Availability Reports  

Field
Description
Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

Availability%

Displays the availability percentage of the target device.

See Table 6-50 for more information on the formula.

Error%

Displays the error percentage.

See Table 6-50 for more information on the formula.

Errors

Disconnects

Number of times the target was disconnected from the source.

Timeouts

Number of RTT operations timed out.

Busies

Number of times an RTT operation was not initiated because of earlier incomplete RTT operations.

NoConnections

Number of times an RTT operation was not initiated. This occurs if the target connection is not established.

Drops

Number of times an RTT operation was not initiated because:

The necessary internal resource was not available

Or

Some unrecognized operations were carried out

SeqErrors

Number of RTT operations that were completed, and received with an unexpected sequence identifier.

VerifyErrors

Number of RTT operation that were completed, and for which the data received did not match the expected data.


Historical Availability Graph

To view the Historical Availability Report in the graphical format, click the Graph link on the Availability Report page. The Availability Graph page appears.

Figure 6-7 shows a sample Historical Availability Graph.

Figure 6-7 Availability Graph

See Table 6-12 for more information on the graph.

Table 6-12 Historical Availability Graph

Table/Graph
Description
Collector Information

Collector Name

Displays the collector name.

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Availability Summary

You can view the availability of the target device for the various time period.

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the availability percentage.

See Table 6-50 for more information on the formula.


Ethernet Jitter Reports and Graphs

You can view the Ethernet jitter data gathered from Ethernet Jitter collectors. It displays the delay between any two data frames or the inter-arrival delay between the source and the target device. The target device must have Responder capability.

You can generate Ethernet Jitter reports and graphs for the granularity period such as by the minute hourly, daily, weekly, and monthly.

You can generate the following Ethernet Jitter reports and graphs:

Minute Ethernet Jitter Report

Minute Ethernet Jitter Graphs

Historical Ethernet Jitter Report

Historical Ethernet Jitter Graphs

Minute Ethernet Jitter Report

This report provides information on jitter, round-trip time latency, unprocessed packets, frames loss, out-of-sequence, tail-dropped and late packets.

You can also view this report in graphical format by clicking the Graph link on the Minute Ethernet Jitter Report page.

See Table 6-13 for more information on the report.

Table 6-13 Minute Ethernet Jitter Report  

Field
Description
Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

Round Trip Latency

Min (ms)

Minimum round-trip time taken to perform an Ethernet Jitter operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average round-trip time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum round-trip time taken to perform an Ethernet Jitter operation.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the round-trip time.

See Table 6-50 for more information on the formula.

Positive Source - Dest Jitter

Min (ms)

Minimum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the positive jitter from source to destination.

See Table 6-50 for more information on the formula.

Negative Source - Dest Jitter

Min (ms)

Minimum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the negative jitter from source to destination.

See Table 6-50 for more information on the formula.

Positive Dest - Source Jitter

Min (ms)

Minimum positive jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average of minimum and maximum positive jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the positive jitter from destination to source.

See Table 6-50 for more information on the formula.

Negative Dest - Source Jitter

Min (ms)

Minimum negative jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the negative jitter from destination to source.

See Table 6-50 for more information on the formula.

Inter-Arrival Jitter

Inter-Arrival IN

Inter-arrival jitter (RFC 1889) at source.

Inter-Arrival OUT

Inter-arrival jitter (RFC 1889) at responder.

Frame Loss/Errors

Loss SD

Number of frames lost when sent from source to destination.

Loss DS

Number of frames lost when sent from destination to source.

Minimum Successive Loss

Minimum number of frames that are dropped successively.

Maximum Successive Loss

Maximum number of frames that are dropped successively.

Out of Sequence

Number of frames arrived out of sequence.

Skips

Number of frames that are skipped for each operation because the router could not send the packet out.

Unpro

Number of frames that arrived but could not be processed because of an internal error.

Late

Number of frames arrived after the timeout.

MIA

Number of the frames lost whose direction is unknown.


Minute Ethernet Jitter Graphs

To view the Minute Ethernet Jitter Graphs, click the Graph link on the Minute Ethernet Jitter Report page. The following graphs appear:

Source-Destination Jitter

Destination-Source Jitter

Round-Trip Latency

Errors

Inter-Arrival Jitter

See Table 6-14 for more information on the graphs.

Table 6-14 Minute Ethernet Jitter Graphs  

Table/Graph Name
Description

Collector Information

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Round-Trip Latency

You can view the round-trip time values for:

Minimum

Maximum

Average

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

Source-Destination Jitter

You can view the following positive and negative jitter values from source to destination:

Pos Min

Pos Avg

Pos Max

Neg Min

Neg Avg

Neg Max

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the jitter from source to destination.

It displays the source to destination jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Destination-Source Jitter

You can view the following positive and negative jitter values from destination to source:

Pos Min

Pos Avg

Pos Max

Neg Min

Neg Avg

Neg Max

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the jitter from destination to source.

It displays the destination to source jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Errors

You can view the error occurrences for the following:

SD Frame Loss

DS Frame Loss

Out of Sequence

MIA

Late

Skips

Unpro

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the values for source-to-destination frame loss, destination-to-source frame loss, Out of Sequence, MIA, Late, Skips and Unpro.

Inter-Arrival Jitter

You can view the following Inter-Arrival Jitter values:

IN

OUT

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the jitter values.

It displays the values for IN and OUT.



Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.


Historical Ethernet Jitter Report

This report provides information on Round-Trip Latency, Positive SD Jitter, Negative SD Jitter, Positive DS Jitter, Negative DS Jitter, Completion Summary, End-to-End Errors, and Frame Loss and Errors. You can also view this report in graphical format by clicking the Graph link on the Jitter Report page.

See Table 6-15 for more information on the report.

Table 6-15 Historical Ethernet Jitter Report  

Field
Description
Summary

Total Number of Collectors

Number of collectors selected for generating the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

Round Trip Latency

Min (ms)

Minimum round-trip time taken to perform an UDP Jitter operation.

These values are represented in milli seconds (msecs).

Avg (ms)

Average round-trip time taken to perform an Ethernet Jitter operation.

See Table 6-50 for more information on the formula.

These values are represented in milli seconds (msecs).

Max (ms)

Maximum round-trip time taken to perform an Ethernet Jitter operation.

These values are represented in milli seconds (msecs).

Std Dev

Standard deviation of the round-trip time.

See Table 6-50 for more information on the formula.

Positive Source - Dest Jitter

Min (ms)

Minimum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of positive jitter from source to destination.

See Table 6-50 for more information on the formula.

Negative Source - Dest Jitter

Min (ms)

Minimum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of negative jitter from source to destination.

See Table 6-50 for more information on the formula.

Positive Dest - Source Jitter

Min (ms)

Minimum positive jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of positive jitter at the source.

See Table 6-50 for more information on the formula.

Negative Dest - Source Jitter

Min (ms)

Minimum negative jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of negative jitter at the source.

See Table 6-50 for information on the formula.

Inter-Arrival Jitter

Inter-arrival Jitter IN

Inter-arrival Jitter (RFC 1889) at source.

Inter-arrival Jitter OUT

Inter-arrival Jitter (RFC 1889) at responder.

End-to-End Errors

Internal Errors

Errors caused by internal problems in the router.

Busies

Number of times an RTT operation was not initiated because of earlier incomplete RTT operations.

Completion Summary

Tries

Sum of all errors and numCompletions.

Over Threshold%

Number of jitter operations that violate threshold.

Error%

Displays the error percentage.

See Table 6-50 for more information on the formula.

Completions%

Displays the completions percentage.

Frame Loss/Errors

Loss SD

Number of frames lost when sent from source to destination.

Loss DS

Number of frames lost when sent from destination to source.

Seq

Number of frames arrived out of sequence.

Skips

The number of frames that are skipped for each operation because the router could not send the packet out.

Unpro

The number of frames that arrived but could not be processed because of the internal error.

Late

Number of frames arrived after the timeout.

MIA

Number of the packets lost whose direction is unknown.

Frame Error%

Displays the frame error percentage.

See Table 6-50 for more information on the formula.


Historical Ethernet Jitter Graphs

To view the Historical Ethernet Jitter Graphs, click the Graph link on the Ethernet Jitter Report page. The following graphs appear:

Round-Trip Latency

Source-Destination Jitter

Destination-Source Jitter

Errors

Inter-Arrival Jitter

Completion Summary

See Table 6-16 for more information on the graphs.

Table 6-16 Historical Ethernet Jitter Graphs  

Table/Graph Name
Description
Collector Information

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Collector Name

Displays the name of the Collector

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Round-Trip Latency

You can view the round-trip time values for:

Average Maximum

Average

Average Minimum

Minimum Latency

Maximum Latency

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

Source-Destination Jitter

You can view the following positive and negative jitter values from source to destination:

Positive Maximum

Positive Average Maximum

Positive Average

Positive Average Minimum

Negative Maximum

Negative Average Maximum

Negative Average

Negative Average Minimum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the jitter from source to destination.

It displays the source to destination jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Destination-Source Jitter

You can view the following positive and negative jitter values from destination to source:

Positive Maximum

Positive Average Maximum

Positive Average

Positive Average Minimum

Negative Maximum

Negative Average Maximum

Negative Average

Negative Average Minimum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the jitter from destination to source.

It displays the destination to source jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Inter-Arrival Jitter

You can view the following Inter-Arrival Jitter values:

Maximum IAJitter In

Maximum IAJitter Out

Minimum IAJitter In

Minimum IAJiiter Out

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the Inter-arrival jitter.

It displays the Inter-arrival jitter values for IN and OUT.

Errors

You can view the error occurrences for the following:

Total Busies

Total Internal Errors

Total Frame Loss Src-Dest

Total Frame Loss Dest-Src

Total Sequence Errors

Total Frame MIA

Total Frame Late

Total Frame Errors

Total Frame Skips

Total Frame Unpro

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the error occurrence values for SD Frame loss, DS Frame loss, Out of Sequence, MIA, Late, Skips, Unpro, Busies, and Internal Errors.

Completion Summary

You can view the completion summary for:

Total Attempts

Total Completions

Total Over Threshold

Total Errors



Note There may be instances where the different parameters of a collector may overlap one another. In such cases, to view a particular graph curve, you can click on the legends available. This allows you to view only the graph corresponding to that selected legend.


HTTP Reports and Graphs

You can view the HTTP data gathered from HTTP collectors. The report displays the round-trip latency time required to connect to and access data from an HTTP server. HTTP server response time is measured for DNS Lookup, TCP Connect, and HTTP transaction time.

You can generate HTTP reports and graphs for the granularity period such as by the minute hourly, daily, weekly, and monthly.

You can generate the following HTTP reports and graphs:

Minute HTTP Report

Minute HTTP Graphs

Historical HTTP Report

Historical HTTP Graphs

Minute HTTP Report

This report provides information on RTT, DNS RTT, TCP Connect RTT, Transaction RTT, and Message Body Octets. You can also view the report in graphical format by clicking the Graph link on the Minute HTTP Report page.

See Table 6-17 for more information on the report.

Table 6-17 Minute HTTP Report

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

RTT

Round-trip time taken to perform a HTTP operation. The value of round-trip time is a sum of DNSRTT, TCPConnectRTT, and TransactionRTT.

This value is represented in milli seconds (msecs).

DNS RTT

Round-trip time to query the DNS for HTTP server.

This value is represented in milli seconds (msecs).

TCP Connect RTT

Round-trip time taken to connect to the HTTP server.

This value is represented in milli seconds (msecs).

Transaction RTT

Round-trip time taken to download the specified object by the URL.

This value is represented in milli seconds (msecs).

Message Body Octets

Size of the message body received in response to HTTP request.


Minute HTTP Graphs

To view the Minute HTTP Report in graphical format, click the Graph link on the Minute HTTP Report page. The Latency Summary graph appears.

Figure 6-8 displays a sample Minute HTTP Latency Summary Graph

Figure 6-8 HTTP Latency Summary (Minute)

See Table 6-18 for more information on the graph.

Table 6-18 Minute HTTP Graph

Field/Graph Name
Description

Collector Information

Collector Name

Displays the name of the Collector

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Latency Summary

You can view the latency summary for:

DNS Lookup Time

TCP Connect Time

Page Load Time

Total Time

These values are represented in milli seconds (msecs)

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

This value is represented in milli seconds (msecs)

Y-axis

Represents the latency.

It displays the latency values for DNS Lookup Time, TCP Connect Time, Page Load Time, and Total Time.

This value is represented in milli seconds (msecs)



Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.


Historical HTTP Report

This report provides information on RTT, Standard Deviation, Average DNS RTT, Average TCP Connect RTT, Average Transaction RTT, Average Message Body Octets, and Errors. You can also view the Historical HTTP Report in graphical format by clicking the Graph link on the HTTP Report page.

See Table 6-19 for more information on the report.

Table 6-19 Historical HTTP Report  

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

RTT

Min RTT

Minimum round-trip time taken to perform a HTTP operation.

This value is represented in milli seconds (msecs).

Max RTT

Maximum round-trip time taken to perform a HTTP operation.

This value is represented in milli seconds (msecs).

Avg RTT

Average round-trip time.

This value is represented in milli seconds (msecs).

See Table 6-50 for more information on the formula.

Standard Deviation

Standard deviation for latency.

See Table 6-50 for more information on the formula.

Avg DNS RTT

Displays the average DNS round-trip time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Avg TCP Connect RTT

Displays the average TCP Connect round-trip time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Avg Transaction RTT

Displays the average transaction round-trip time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Avg Message Body Octets

Displays the average message body octets.

See Table 6-50 for information on the formula.

Tries

Total number of HTTP operations tried from source to target.

Completion

Number of HTTP operations completed successfully.

Over Threshold%

Number of HTTP operations that violate threshold.

Errors%

Displays the error percentage.

See Table 6-50 for more information on the formula.

Errors

DNS Server Timeout

Number of requests that could not connect to DNS server.

TCP Connect Timeout

Number of requests that could not connect to HTTP server.

Transaction Timeout

Number of requests that timed out during HTTP transaction.

DNS Query Error

Number of requests with DNS Query errors.

HTTP Error

Number of requests with HTTP errors while downloading the base page.

Drops

Number of times a HTTP operation could not initiate because of an internal error.

Busies

Number of times an HTTP operation was not initiated because of an earlier incomplete HTTP operation.


Historical HTTP Graphs

To view the Historical HTTP Graphs, click the Graph link on the HTTP Report page. The following graphs appear:

Latency Summary

Error Summary

Completion Summary

See Table 6-20 for more information on the graphs.

Table 6-20 Historical HTTP Graphs  

Table/Graph Name
Description

Collector Information

Collector Name

Displays the name of the Collector

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Latency Summary

Figure 6-8 displays a sample graph.

You can view the latency summary for:

Average Total Time

Average Page Time

Average TCP Time

Average DNS Time

These values are represented in milli seconds (msecs)

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

This value is represented in milli seconds (msecs)

Y-axis

Represents the latency.

It displays the latency values for DNS Lookup Time, TCP Connect Time, Page Load Time, and Total Time.

This value is represented in milli seconds (msecs)

Error Summary

Figure 6-10 displays a sample graph.

You can view the error occurrences for:

DNS Timeouts

TCP Timeouts

Page Timeouts

DNS Query Errors

HTTP Errors

Total Busies

Total Drops

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the error occurrence values for DNS Timeouts, TCP Timeouts, Page Timeouts, DNS Query Errors, HTTP Errors, Drops, and Busies.

Completion Summary

Figure 6-11 displays a sample Completion Summary graph.

You can view the completion summary for:

Total Attempts

Total Completions

Total Over Threshold

Total Errors

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the percentage of completion.

It displays the completion summary for Completion, Over Threshold, and Errors.


Figure 6-9 displays a Historical HTTP Latency Summary Graph

Figure 6-9 HTTP Latency Summary (Historical)

Figure 6-10 displays a Historical HTTP Error Summary Graph

Figure 6-10 HTTP Error Summary (Historical)

Figure 6-11 displays a Historical HTTP Completion Summary Graph

Figure 6-11 HTTP - Completion Summary (Historical)


Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.


ICMP Jitter Reports and Graphs

You can view the ICMP Jitter data gathered from ICMP Jitter collectors. It displays network performance-related statistics between a Cisco IOS device (source) and any other IP device (destination).

The destination device can be any network device that supports ICMP operation such as a server or workstation. ICMP collector does not require IP SLA responders to be configured on the destination devices.

You can generate ICMP Jitter reports and graphs for the granularity period such as by the minute hourly, daily, weekly, and monthly.

You can generate the following ICMP reports and graphs:

Minute ICMP Jitter Report

Minute ICMP Jitter Graphs

Historical ICMP Jitter Report

Historical ICMP Jitter Graphs

Minute ICMP Jitter Report

This report provides information on Round Trip Latency, Positive SD Jitter, Negative SD Jitter, Positive DS Jitter, Negative DS Jitter, and Packet Loss/Errors. You can also the ICMP Jitter Minute Report in graphical format by clicking the Graph link on the Minute ICMP Jitter Report page.

See Table 6-21 for more information on the report.

Table 6-21 Minute ICMP Jitter Report  

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

Round Trip Latency

Measures the round-trip time taken to perform an ICMP operation.

Min (ms)

Minimum round-trip time taken for an ICMP operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average round-trip time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum round-trip time taken for an ICMP operation.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation for latency.

See Table 6-50 for more information on the formula.

One Way Latency

Min (ms)

Minimum one way time taken to perform an ICMP Jitter operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average one way time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum one way time taken to perform an ICMP Jitter operation.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the one-way time.

See Table 6-50 for more information on the formula.

Positive Source - Dest Jitter

Min (ms)

Minimum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the positive jitter from source to destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Negative Source - Dest Jitter

Min (ms)

Minimum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the negative jitter from source to destination.

See Table 6-50 for more information on the formula.

Positive Dest - Source Jitter

Min (ms)

Minimum positive jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the positive jitter from destination to source.

See Table 6-50 for more information on the formula.

Negative Dest - Source Jitter

Min (ms)

Minimum negative jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the negative jitter from destination to source.

See Table 6-50 for more information on the formula.

Completion Summary

Tries

Sum of all errors and numCompletions.

Over Threshold%

Number of jitter operations that violate threshold.

Error%

Displays the error percentage.

See Table 6-50 for more information on the formula.

Completions%

Displays the completions percentage.

Packet Loss/Errors

Packet Loss

Number of packets lost.

PktOutSeqBoth

Number of packets arrived out of sequence in both directions, source-to-destination and destination-to-source.

PktOutSeqSDes

Number of packets arrived out of sequence from source to destination.

PktOutSeqDSes

Number of packets arrived out of sequence from destination to source.

PktLateAs

Number of packets arrived after the timeout.

MinSuccPktLoss

Minimum number of packets that were dropped successively.

MaxSuccPktLoss

Maximum number of packets that were dropped successively.

PacketSkippeds

Number of packets skipped per operation as the router was unable to send the packet out.


Minute ICMP Jitter Graphs

To view the Minute ICMP Jitter Graphs, click the Graph link on the Minute ICMP Jitter Report page. The following graphs appear:

Source-Destination Jitter

Destination-Source Jitter

Round-Trip Latency

Errors

See Table 6-22 for more information on the graphs.

Table 6-22 Minute ICMP Jitter Graphs  

Table/Graph Name
Description

Collector Information

Collector Name

Displays the name of the Collector

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Source-Destination Jitter

Figure 6-12 displays a sample graph

You can view the source to destination jitter details for:

Positive Minimum

Positive Average

Positive Maximum

Negative Minimum

Negative Average

Negative Maximum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the positive and negative jitter values from source to destination.

It displays the jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Destination-Source Jitter

Figure 6-13 displays a sample graph

You can view the destination to source jitter details for:

Positive Minimum

Positive Average

Positive Maximum

Negative Minimum

Negative Average

Negative Maximum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the positive and negative jitter values from destination to source.

It displays the jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Round-Trip Latency

Figure 6-14 displays a sample graph

You can view the round-trip time details for:

Minimum

Maximum

Average

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

One way Latency

You can view the one-way latency time values for:

Minimum

Maximum

Average

These values are represented in milli seconds (msecs).

 

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

 

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

Errors

Figure 6-15 displays a sample graph

You can view the error occurrences for:

Packet Loss

Packet Out Sequence Both

Packet OutSequence Source-Destination

Packet Out Sequence Destination-Source

Packet Late As

Packet Skipped

Minimum Successive Packet Loss

Maximum Successive Packet Loss

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the error occurrence values for Packet Loss, PacketOutSeqBoth, PktOutSeqDes, PktOutSeqDSes, PktLateAs, PktSkippeds, MinSuccPktLoss, and MaxSuccPktLoss.


Figure 6-12 displays a sample Minute Source-Destination ICMP Jitter Graph

Figure 6-12 Source-Destination ICMP Jitter (Minute)

Figure 6-13 displays a sample Minute Destination-Source ICMP Jitter Graph

Figure 6-13 Destination-Source ICMP Jitter (Minute)

Figure 6-14 displays a sample Minute ICMP Jitter Round-Trip Time Graph

Figure 6-14 ICMP Jitter Round-Trip Time (Minute)

Figure 6-15 displays a sample Minute ICMP Jitter Errors Graph

Figure 6-15 ICMP Jitter Errors (Minute)


Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.


Historical ICMP Jitter Report

This report provides information on:

Round Trip Latency

Positive SD Jitter

Negative SD Jitter

Positive DS Jitter

Negative DS Jitter

Completion Summary

End-to-End Errors

Packet Loss/Errors.

You can also view the Historical ICMP Jitter Report in graphical format by clicking the Graph link on ICMP Jitter Report page.

See Table 6-23 for more information on the report.

Table 6-23 Historical ICMP Jitter Report  

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in database.

Round Trip Latency

Measures the round-trip time taken to perform an ICMP Jitter operation.

Min (ms)

Minimum round-trip time for an ICMP Jitter operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average round-trip time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum round-trip time for an ICMP Jitter operation.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the latency.

See Table 6-50 for more information on the formula.

One Way Latency

Min (ms)

Minimum one way time taken to perform an ICMP Jitter operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average one way time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum one way time taken to perform an ICMP Jitter operation.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the one-way time.

See Table 6-50 for more information on the formula.

Positive Source - Dest Jitter

Min (ms)

Minimum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the positive jitter from source to destination.

See Table 6-50 for more information on the formula.

Negative Source - Dest Jitter

Min (ms)

Minimum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the negative jitter from source to destination.

See Table 6-50 for more information on the formula.

Positive Dest - Source Jitter

Min (ms)

Minimum positive jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the positive jitter from destination to source.

See Table 6-50 for more information on the formula.

Negative Dest - Source Jitter

Min (ms)

Minimum negative jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the negative jitter from destination to source.

See Table 6-50 for more information on the formula.

Completion Summary

Tries

Number of RTT operations initiated.

See Table 6-50 for more information on the formula.

Over Threshold%

Number of jitter operations that violate threshold.

See Table 6-50 for more information on the formula.

Error%

See Table 6-50 for information on the Error% formula.

Completions%

Displays the completions percentage.

End-to-End Errors

Errors

Number of times an ICMP jitter operation could not initiate because of an internal error.

Busies

Number of times an ICMP jitter operation could not initiate because of an earlier incomplete ICMP jitter operation.

Packet Loss/Errors

Packet Loss

Number of packets lost.

PktOutSeqBoth

Number of packets arrived out of sequence in both source-to-destination and destination-to-source directions.

PktOutSeqSDes

Number of packets arrived out of sequence from source to destination.

PktOutSeqDSes

Number of packets arrived out of sequence from destination to source.

PktLateAs

Number of packets arrived after timeout.

MinSuccPktLoss

Minimum number of packets that are dropped successively.

MaxSuccPktLoss

Maximum number of packets that are dropped successively.

Packet Error%

See Table 6-50 for more information on the Packet Error% formula.

PacketSkippeds

Number of packets skipped per operation as the router could not send the packet out.


Historical ICMP Jitter Graphs

To view the Historical ICMP Jitter Graphs, click the Graph link on the ICMP Jitter Report page. The following graphs appear.

Source-Destination Jitter

Destination-Source Jitter

Round-Trip Latency

Errors

Completion Summary

See Table 6-24 for more information on the graphs.

Table 6-24 Historical ICMP Jitter Graphs  

Table/Graph Name
Description

Collector Information

Collector Name

Displays the name of the Collector

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Source-Destination Jitter

You can view the source to destination jitter details for:

Positive Maximum

Positive Average Maximum

Positive Average

Positive Average Minimum

Negative Maximum

Negative Average Maximum

Negative Average

Negative Average Minimum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the positive and negative jitter values from source to destination.

It displays jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Destination-Source Jitter

You can view the destination to source jitter details for:

Positive Maximum

Positive Average Maximum

Positive Average

Positive Average Minimum

Negative Maximum

Negative Average Maximum

Negative Average

Negative Average Minimum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the positive and negative jitter values from destination to source.

It displays jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

One way Latency

You can view the one-way latency time values for:

Minimum

Maximum

Average

These values are represented in milli seconds (msecs).

Round-Trip Latency

You can view the round-trip time details for:

Average Maximum

Average

Average Minimum

Minimum Latency

Maximum Latency

This value is represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

Errors

You can view the error occurrences for:

Total Busies

Total Internal Errors

Packet Loss

Total Packets Out Sequence Both

Total Packets Out Sequence Errors Source-Destination

Total Packets Out Sequence Errors Destination-Source

Total Packets Late

Total Minimum Successive Packet Loss

Total Maximum Successive Packet Loss

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the error occurrence values for Busies, Internal Errors, Packet Loss, PacketOutSeqBoth, PktOutSeqSDes, PktOutSeqDSes, PktLateAs, PktSkippeds, MinSuccPktLoss, and MaxSuccPktLoss.

Completion Summary

You can view the completion summary for:

Total Attempts

Total Completions

Total Over Threshold

Total Errors


Figure 6-16 displays a sample Historical Source-Destination ICMP Jitter Graph

Figure 6-16 Source-Destination ICMP Jitter (Historical)

Figure 6-17 displays a sample Historical Destination-Source ICMP Jitter Graph

Figure 6-17 Destination-Source ICMP Jitter (Historical)

Figure 6-18 displays a sample Historical ICMP Jitter Round-Trip Latency Graph

Figure 6-18 ICMP Jitter Round-Trip Latency (Historical)

Figure 6-19 displays a sample Historical ICMP Jitter Errors Graph

Figure 6-19 ICMP Jitter Errors (Historical)

Figure 6-20 displays a sample Historical ICMP Jitter Completion Summary Graph

Figure 6-20 ICMP Jitter Completion Summary (Historical)


Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.


Latency (Round-Trip Time) Reports and Graphs

This report displays the time taken for a packet to arrive from the source to target and back. You can view the latency data gathered by LMS from its collectors. While the time taken for an IP packet to reach the target from the source is called One Way latency, the time taken to return to the source through the target is called Round Trip Time (RTT).

This report provides latency information for all operations such as Echo, PathEcho, UDP Echo, TCP Connect, DHCP, DNS, DLSw, FTP, VoIP Gatekeeper Registration Delay, and VoIP Call Setup Post Dial Delay.

You can generate Latency reports and graphs for the granularity period such as minute, hourly, daily, weekly, and monthly.

You can generate the following Latency reports and graphs:

Minute Latency Report

Minute Latency Graph

Historical Latency Report

Historical Latency Graphs

Minute Latency Report

This report provides information on the round-trip time taken by a packet at a specified time. You can also view this report in graphical format by clicking the Graph link on the Minute Latency Report page.

See Table 6-25 for more information on the report.

Table 6-25 Minute Latency Report

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Start Time

Displays the time when the statistics were collected and stored in the database.

RTT

Measures the round-trip time taken to perform a Latency operation.

This value is represented in milli seconds (msecs).


Minute Latency Graph

To view the Minute Latency Report in the graphical format, click the Graph link on the Minute Latency Report page. The Latency Summary graph appears.

Figure 6-21 displays a sample Latency Summary graph.

Figure 6-21 Latency Summary

See Table 6-26 for more information on the graph.

Table 6-26 Latency Graph

Table/Graph
Description

Collector Information

Collector Name

Displays the Collector name.

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Latency Summary

You can view the availability of the target device for various time period.

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the Latency. It displays the values for minimum, maximum, and average latency.

See Table 6-50 for more information on the formula.


Historical Latency Report

The Historical Latency report provides information on the RTT, Errors, Standard Deviation, Tries, Completions, and Over Threshold. You can also view the Historical Latency Report in graphical format by clicking the Graph link on the Latency Report page.

See Table 6-27 for more information on the report.

Table 6-27 Historical Latency Report

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

RTT

Min RTT

Minimum round-trip time taken to perform a RTT operation.

This value is represented in milli seconds (msecs).

Max RTT

Maximum round-trip time taken to perform a RTT operation.

This value is represented in milli seconds (msecs).

Avg RTT

Average round-trip time.

This value is represented in milli seconds (msecs).

See Table 6-50 for more information on the formula.

Standard Deviation

See Table 6-50 for more information on the formula.

Tries

Number of RTT operations initiated.

To know how to calculate the Tries, see Table 6-50.

Completions

Number of RTT operations completed without an error or timeout.

See Table 6-50 for more information on the formula.

Over Threshold%

Number of RTT operations that violate threshold.

See Table 6-50 for more information on the formula.

Errors

Error%

See Table 6-50 for more information on the formula.

Disconnects

Number of times the target was disconnected from the source.

Timeouts

Number of RTT operations timed out.

Busies

Number of times an RTT operation was not initiated because of earlier incomplete RTT operations.

NoConnections

Number of times an RTT operation was not initiated. This occurs if the target connection is not established.

Drops

Number of times an RTT operation was not initiated because:

The necessary internal resource were not available

Or

Some unrecognized operations were completed

SeqErrors

RTT completions received with an unexpected sequence identifier.

VerifyErrors

RTT completions data received that do not match with the expected data.


Historical Latency Graphs

To view the Historical Latency Report in the graphical format, click the Graph link on the Latency Report page. You can view the following graphs:

Latency Summary

Error Summary

Completion Summary

See Table 6-28 for more information on the graphs.

Table 6-28 Historical Latency Graphs  

Table/Graph Name
Description

Collector Information

Collector Name

Displays the name of the Collector

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Latency Summary

You can view the round-trip time details for:

Average Maximum

Average

Average Minimum

Minimum Latency

Maximum Latency

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

This value is represented in milli seconds (msecs).

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

This value is represented in milli seconds (msecs).

Error Summary

You can view the error occurrences for:

Total Timeouts

Total Busies

Total Sequence Errors

Total Drops

Total Verify Errors

Total Disconnects

Total No Connections

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the error occurrence values for timeout, busies, sequence, drops, verify, no connections, and disconnects.

Completion Summary

You can view the completion summary for the following:

Total Attempts

Total Completions

Total Over Threshold

Total Errors

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the percentage of completion.

It displays the values for completion, over threshold, and errors.


Figure 6-22 displays a sample Historical Latency Summary graph.

Figure 6-22 Historical Latency Summary

Figure 6-23 displays a sample Historical Latency Error Summary Graph

Figure 6-23 Historical Latency Error Summary

Figure 6-24 displays a sample Historical Latency Completion Summary Graph

Figure 6-24 Historical Latency Completion Summary

Path Echo Reports and Graphs

You can view the Path Echo data gathered from Path Echo collectors. It displays hop-by-hop performance between the source router and target device on the network by discovering the path.

You can generate Path Echo reports and graphs for the granularity period such as by the hourly, daily, weekly, and monthly.

You can generate the following PathEcho reports and graphs:

Historical Path Echo Report

Historical Path Echo Graphs

Historical Path Echo Report

This report provides information on Path ID, Hop details, RTT, Standard Deviation, Tries, Completions, Over Threshold%, Error%, and Errors. You can also view this report in graphical format by clicking the Graph link on the Path Echo Report page.

See Table 6-29 for more information on the report.

Table 6-29 Historical PathEcho Report  

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

PathID

Number that identifies the path.

HopID

Number that identifies the hop of the path.

Hop Address

Address of the intermediate devices from source to target.

RTT

Measures the round-trip time taken for a Path Echo operation.

This value is represented in milli seconds (msecs).

Min RTT

Minimum round-trip time for a Path Echo operation.

This value is represented in milli seconds (msecs).

Max RTT

Maximum round-trip time for a Path Echo operation.

This value is represented in milli seconds (msecs).

Avg RTT

Average round-trip time.

This value is represented in milli seconds (msecs).

See Table 6-50 for more information on the formula.

Standard Deviation

Standard deviation for latency.

See Table 6-50 for more information on the formula.

Tries

Number of RTT operations initiated.

See Table 6-50 for more information on the formula.

Completions

Number of RTT operations completed without an error or timeout.

Over Threshold%

Number of Path Echo operations that violate threshold.

See Table 6-50 for more information on the formula.

Error%

Displays the error percentage for the total error packets.

See Table 6-50 for more information on the formula.

Errors

Disconnects

Number of hops along the path were disconnected.

Timeouts

Number of RTT operations timed out.

Busies

Number of times an RTT operation was not initiated because of earlier incomplete RTT operations.

NoConnections

Number of times an RTT operation was not initiated. This occurs if the target connection is not established.

Drops

Number of times an RTT operation was not initiated because:

The necessary internal resource were not available

Or

Some unrecognized operations were completed.

SeqErrors

Number of RTT operation completions received with an unexpected sequence identifier.

VerifyErrors

Number of RTT operation completions data received that do not match with the expected data.


Historical Path Echo Graphs

To view the Historical Path Echo Report in graphical format, click the Graph link on the Path Echo Report page.

Figure 6-25 displays the design of the Path Echo Report.

Figure 6-25 Design of Path Echo Report

Path List provides the Latency Summary of the paths.

See Table 6-30 for more information.

Table 6-30 Path List Graph

Graph Name
Description

Latency Summary

You can view the following latency summary details of the paths:

Average Minimum

Average Maximum

Average

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.


Path 1 and Path 2 provide the Latency Summary of the hops in that path.

See Table 6-31 for more information.

Table 6-31 Specific Path Graphs

Graph Name
Description

Latency Summary

You can view the following latency summary details of the hops in a specific path:

Average Minimum

Average Maximum

Average

This value is represented in milli seconds (msecs).

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Represents the latency.

It displays the values for minimum, maximum, and average latency.


Hop 1 and Hop 2 provide Latency Summary, Error Summary, and Completion Summary specific to that hop.

See Table 6-32 for more information.

Table 6-32 Specific Hop Graphs  

Table/Graph Name
Description

Collector Information

Collector Name

Displays the name of the Collector

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Latency Summary

You can view the values for the following round-trip time:

Average Maximum

Average

Average Minimum

Minimum Latency

Maximum Latency

This value is represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

Error Summary

You can view the values for the following error occurrences:

Total Timeouts

Total Busies

Total Sequence Errors

Total Drops

Total Verify Errors

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the error occurrence values for timeouts, busies, sequence, drops, verify, no connections, and disconnects.

Completion Summary

You can view the completion summary for the following:

Total Attempts

Total Completions

Total Over Threshold

Total Errors

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the completion percentage.

It displays the values of completion, over threshold, and errors.


RTP Reports and Graphs

You can view the RTP data gathered from RTP collectors. You can generate RTP reports and graphs for the granularity period such as by the minute, hourly, daily, weekly, and monthly.

You can generate the following RTP reports and graphs:

Minute RTP Report

Minute RTP Graphs

Historical RTP Report

Historical RTP Graphs

Minute RTP Report

This report provides information on RTT, SD and DS Interarrival Jitter, RFactor, MOSCQ, and Total Packets, and Errors. You can also view the RTP Minute Reports in graphical format by clicking the Graph link on the Minute RTP Report page.

See Table 6-33 for more information on the report.

Table 6-33 Minute RTP Report  

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in database.

Round Trip Latency

Measures the round-trip time taken to perform an RTP operation.

This value is represented in milli seconds (msecs).

One way Latency

Min (ms)

Minimum one way time taken to perform an RTP operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average one way time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum one way time taken to perform an RTP Jitter operation.

This value is represented in milli seconds (msecs).

Source to Destination

Interarrival Jitter

Interarrival jitter at the destination.

This value is represented in milli seconds (msecs).

RFactor

Estimated R-Factor value at the destination.

MOSCQ

Estimated destination mean opinion score for conversational quality.

TotalPackets

Displays the total number of packets at the destination.

Destination to Source

Interarrival Jitter

Interarrival jitter at the source.

This value is represented in milli seconds (msecs).

RFactor

Estimated R-Factor value at the source.

MOSCQ

Estimated source mean opinion score for conversational quality.

TotalPackets

Displays the total number of packets at the source.

MOSLQDS

Estimated source mean opinion score for listening quality.

Errors

PacketLossSD

Average of the packets lost from source to destination.

PacketLossDS

Average of the packets lost from destination to source.

FrameLossDS

Average of the codec frame loss events at the source.

MIA

Average of the packets lost whose lost direction is unknown.

OutofSequenceDS

Average of the out-of-sequence packets at the source.

EarlyPacketsDS

Average of the early packets at the source.

LatePacketsDS

Average of the late packets at the source.


Minute RTP Graphs

To view the RTP Minute Graphs, click the Graph link on the Minute RTP Report page. The following graphs appear:

Round-Trip Latency

One Way Latency

Source to Destination

Destination to Source

Errors

See Table 6-34 for more information on the graphs.

Table 6-34 Minute RTP Graphs  

Table/Graph Name
Description

Collector Information

Collector Name

Displays the name of the collector.

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Round-Trip Latency

Figure 6-26 displays a sample graph

You can view the round-trip time details.

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the round-trip time.

One Way Latency

You can view the one way latency time details.

Minimum

Maximum

Average

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

Source to Destination

Figure 6-27 displays a sample graph

You can view the source to destination values for:

IA Jitter

RFactor

MOSCQ

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the Jitter, RFactor, and MOSCQ.

It displays values for IA jitter, R Factor, and MOSCQ from source to destination.

Destination to Source

Figure 6-28 displays a sample graph

You can view the destination to source values for:

IA Jitter

RFactor

MOSCQ

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the Jitter, RFactor, and MOSCQ.

It displays values for IA jitter, R Factor, and MOSCQ from destination to source.

Errors

Figure 6-29 displays a sample graph

You can view the values for the following error occurrences:

Packet Loss SD

Packet Loss DS

Frame Loss DS

MIA

Out of Sequence DS

Early Packet DS

Late Packet DS

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the values of packet loss SD, packet loss DS, frame loss DS, MIA, out of sequence DS, early packets DS, late packets DS.


Figure 6-26 displays a sample Minute RTP Round-Trip Latency Graph

Figure 6-26 RTP Round-Trip Latency (Minute)

Figure 6-27 displays a sample Minute RTP Source to Destination Graph

Figure 6-27 RTP Source to Destination (Minute)

Figure 6-28 displays a sample Minute RTP Destination to Source Graph

Figure 6-28 RTP Destination to Source (Minute)

Figure 6-29 displays a sample Minute RTP Errors Graph

Figure 6-29 RTP Errors (Minute)


Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.


Historical RTP Report

This report provides information on Round Trip Latency, Interarrival SD Jitter, Interarrival DS Jitter, MOS-CQ SD Jitter, MOS-CQ DS Jitter, and Packet Loss/Errors. You can also view the Historical RTP Reports in graphical format by clicking the Graph link on the RTP Report page.

See Table 6-35 for more information on the report.

Table 6-35 Historical RTP Report  

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

Round Trip Latency

Min (ms)

Minimum round-trip time for an RTP operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average round-trip time taken to perform an RTP operation.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum round-trip time taken to perform an RTP operation.

This value is represented in milli seconds (msecs).

One way Latency

Min (ms)

Minimum one way time taken to perform an RTP operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average one way time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum one way time taken to perform an RTP Jitter operation.

This value is represented in milli seconds (msecs).

Interarrival Source-Destination Jitter

Min (ms)

Minimum interarrival jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average interarrival jitter at the destination.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum interarrival jitter at the destination.

This value is represented in milli seconds (msecs).

Interarrival Destination-Source Jitter

Min (ms)

Minimum interarrival jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average interarrival jitter at the source.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum interarrival jitter at the source.

This value is represented in milli seconds (msecs).

RFactor Source-Destination

Min

Minimum RFactor at the destination.

Avg

Average RFactor at the destination.

Max

Maximum RFactor at the destination.

RFactor Destination-Source

Min

Minimum RFactor at the source.

Avg

Average RFactor at the source.

Max

Maximum RFactor at the source.

MOS-CQ Source-Destination

Min

Minimum estimated destination mean opinion score for conversational quality.

Avg

Average estimated mean opinion score for conversational quality at destination.

Max

Maximum estimated mean opinion score for conversational quality at destination.

MOS-CQ Destination-Source

Min

Minimum estimated mean opinion score for conversational quality at source.

Avg

Average estimated mean opinion score for conversational quality at source.

Max

Maximum estimated mean opinion score for conversational quality at source.

MOSLQDS

Min

Minimum estimated source mean opinion score for listening quality.

Avg

Average estimated source mean opinion score for listening quality.

Max

Maximum estimated source mean opinion score for listening quality.

Total Packets Destination-Source

Min

Minimum total packets at the source.

Avg

Average total packets at the source.

Max

Maximum total packets at the source.

Total Packets Source-Destination

Min

Minimum total packets at the destination.

Avg

Average total packets at the destination.

Max

Maximum total packets at the destination.

Packet Loss/Errors

Packet Loss SD

Average number of packets lost from source to destination.

Packet Loss DS

Average number of packets lost from destination to source.

Early Packet DS

Average number of early packets from destination to source.

FrameLoss DS

Average number of codec frame loss events at source.

MIA

Average of the packets lost whose direction is unknown.

Seq DS

Average number of out of sequence packets at source.

Late DS

Average number of late packets at source.


Historical RTP Graphs

To view the Historical RTP Graphs, click the Graph link on the RTP Report page. The following graphs appear:

Round-Trip Latency

Interarrival Source to Destination Jitter

Interarrival Destination to Source Jitter

RFactor Source- Destination Jitter

RFactor Destination-Source Jitter

MOS-CQ Source-Destination Jitter

MOS-CQ Destination-Source Jitter

Total Packets Destination-Source

Total Packets Source-Destination

Packet Loss Errors

See Table 6-36 for more information on the graphs.

Table 6-36 Historical RTP Graphs  

Table/Graph Name
Description

Collector Information

Collector Name

Displays the name of the Collector

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Round-Trip Latency

Figure 6-30 displays a sample graph

You can view the values for the following round-trip time:

Average Maximum

Average

Average Minimum

Minimum Latency

Maximum Latency

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values of minimum, maximum, and average latency.

One Way Latency

You can view the one way latency time details.

Minimum

Maximum

Average

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

Interarrival Source to Destination Jitter

Figure 6-31 displays a sample graph

You can view the interarrival jitter values from source to destination for:

Average Maximum

Average

Average Minimum

Minimum

Maximum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the interarrival jitter from source to destination.

It displays the interarrival jitter values for minimum, maximum, and average.

Interarrival Destination to Source Jitter

Figure 6-32 displays a sample graph

You can view the interarrival jitter values from destination to source for:

Average Maximum

Average

Average Minimum

Minimum

Maximum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the interarrival jitter from destination to source.

It displays the interarrival jitter values for minimum, maximum, and average.

RFactor Source- Destination Jitter

Figure 6-33 displays a sample graph

You can view the RFactor values from source to destination for:

Average Maximum

Average

Average Minimum

Minimum

Maximum

This values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the RFactor from source to destination.

It displays the RFactor values for minimum, maximum, and average.

RFactor Destination-Source Jitter

Figure 6-34 displays a sample graph

You can view the RFactor values from destination to source for:

Average Maximum

Average

Average Minimum

Minimum

Maximum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the RFactor from destination to source.

It displays the RFactor values for minimum, maximum, and average.

MOS-CQ Source-Destination Jitter

Figure 6-35 displays a sample graph

You can view the MOS-CQ values from source to destination for:

Average Maximum

Average

Average Minimum

Minimum

Maximum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the MOS from source to destination.

It displays the MOS values for minimum, maximum, and average from source to destination.

MOS-CQ Destination-Source Jitter

Figure 6-36 displays a sample graph

You can view the MOS-CQ values from destination to source for:

Average Maximum

Average

Average Minimum

Minimum Latency

Maximum Latency

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the MOS destination to source.

It displays the MOS values for minimum, maximum, and average from destination to source.

Total Packets Destination-Source

Figure 6-37 displays a sample graph

You can view the values for the following total number of packets at the source:

Average Maximum

Average

Average Minimum

Minimum

Maximum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the total number of packets at the source.

It displays the values for minimum, maximum, and average total packets at the source.

Total Packets Source-Destination

Figure 6-38 displays a sample graph

You can view the values for the following total number of packets at the destination:

Average Maximum

Average

Average Minimum

Minimum Latency

Maximum Latency

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the total number of packets at the destination.

It displays the values for minimum, maximum, and average total packets at the destination.

Packet Loss Errors

Figure 6-39 displays a sample graph

You can view the values for the following error occurrences:

Packet Loss SD

Packet Loss DS

Early Packet DS

Frame Loss DS

MIA

Seq DS

Late DS

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the error occurrence values for packet loss SD, packet loss DS, early packet DS, frame loss DS, MIA, sequence DS, and late DS.


Figure 6-30 displays a sample Historical RTP Round-Trip Latency Graph

Figure 6-30 RTP Round-Trip Latency (Historical)

Figure 6-31 displays a sample Historical RTP Inter-arrival Source-Destination Jitter Graph

Figure 6-31 RTP Interarrival Source-Destination Jitter (Historical)

Figure 6-32 displays a sample Historical RTP Inter-arrival Destination-Source Jitter Graph

Figure 6-32 RTP Interarrival Destination-Source Jitter (Historical)

Figure 6-33 displays a sample Historical RTP RFactor Source-Destination Graph

Figure 6-33 RTP RFactor Source-Destination (Historical)

Figure 6-34 displays a sample Historical RTP RFactor Destination-Source Graph

Figure 6-34 RTP RFactor Destination-Source (Historical)

Figure 6-35 displays a sample Historical RTP MOS-CQ Source-Destination Graph

Figure 6-35 RTP MOS-CQ Source-Destination (Historical)

Figure 6-36 displays a sample Historical RTP MOS-CQ Destination-Source Graph

Figure 6-36 RTP MOS-CQ Destination-Source (Historical)

Figure 6-37 displays a sample Historical RTP Total Packets Destination-Source Graph

Figure 6-37 RTP Total Packets Destination-Source (Historical)

Figure 6-38 displays a sample Historical RTP Total Packets Source-Destination Graph

Figure 6-38 RTP Total Packets Source-Destination (Historical)

Figure 6-39 displays a sample Historical RTP Packet Loss Errors Graph

Figure 6-39 RTP Packet Loss Errors (Historical)


Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.


UDP Jitter Reports and Graphs

You can view the jitter data gathered from UDP Jitter collectors. It displays the delay between any two data packets or the interpacket delay between the source and the target device. The target device must have Responder capability.

You can generate UDP Jitter reports and graphs for the granularity period such as by the minute hourly, daily, weekly, and monthly.

You can generate the following UDP Jitter reports and graphs:

Minute UDP Jitter Report

Minute UDP Jitter Graphs

Historical UDP Jitter Report

Historical UDP Jitter Graphs

Minute UDP Jitter Report

This report provides information on jitter, latency, packet loss, errors, MOS, and ICPIF.

You can also view this report in graphical format by clicking the Graph link on the Minute Jitter Report page.

See Table 6-37 for more information on the report.

Table 6-37 Minute UDP Jitter Report  

Field
Description

Summary

Total Number of Collectors

Number of collectors selected to generate the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

Round Trip Latency

Min (ms)

Minimum round-trip time taken to perform an UDP Jitter operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average round-trip time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum round-trip time taken to perform an UDP Jitter operation.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the round-trip time.

See Table 6-50 for more information on the formula.

One Way Latency

Min (ms)

Minimum one way time taken to perform an UDP Jitter operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average one way time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum one way time taken to perform an UDP Jitter operation.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the one-way time.

See Table 6-50 for more information on the formula.

Positive Source - Dest Jitter

Min (ms)

Minimum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the positive jitter from source to destination.

See Table 6-50 for more information on the formula.

Negative Source - Dest Jitter

Min (ms)

Minimum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the negative jitter from source to destination.

See Table 6-50 for more information on the formula.

Positive Dest - Source Jitter

Min (ms)

Minimum positive jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average of minimum and maximum positive jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the positive jitter from destination to source.

See Table 6-50 for more information on the formula.

Negative Dest - Source Jitter

Min (ms)

Minimum negative jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the negative jitter from destination to source.

See Table 6-50 for more information on the formula.

Completion Summary

Tries

Sum of all errors and numCompletions.

Over Threshold%

Number of jitter operations that violate threshold.

Error%

Displays the error percentage.

See Table 6-50 for more information on the formula.

Completions%

Displays the completions percentage.

Packet Loss/Errors

Loss SD

Number of packets lost when sent from source to destination.

Loss DS

Number of packets lost when sent from destination to source.

Seq

Number of packets arrived out of sequence.

MIA

Number of the packets lost whose direction is unknown.

Late

Number of packets arrived after the timeout.

MOS

Mean Opinion Score—a numerical measure of the voice quality in the network.

ICPIF

Calculated Planning Impairment Factor—ICPIF numbers represent predefined combinations of loss and delay.


Minute UDP Jitter Graphs

To view the Minute UDP Jitter Graphs, click the Graph link on the Minute Jitter Report page. The following graphs appear:

Source-Destination Jitter

Destination-Source Jitter

Round-Trip Latency

One way Latency

Errors

MOS

ICPIF


Note MOS and ICPIF graphs are not generated if the codec type is 0.


See Table 6-38 for more information on the graphs.

Table 6-38 Minute UDP Jitter Graphs  

Table/Graph Name
Description

Collector Information

Collector Name

Displays the name of the Collector

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Source-Destination Jitter

Refer to Figure 6-40 for a sample graph

You can view the following positive and negative jitter values from source to destination:

Pos Min

Pos Avg

Pos Max

Neg Min

Neg Avg

Neg Max

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the jitter from source to destination.

It displays the source to destination jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Destination-Source Jitter

Refer to Figure 6-41 for a sample graph

You can view the following positive and negative jitter values from destination to source:

Pos Min

Pos Avg

Pos Max

Neg Min

Neg Avg

Neg Max

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the jitter from destination to source.

It displays the destination to source jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Round-Trip Latency

Refer to Figure 6-42 for a sample graph

You can view the round-trip time values for:

Minimum

Maximum

Average

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

One way Latency

You can view the one-way latency time values for:

Minimum

Maximum

Average

These values are represented in milli seconds (msecs).

 

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

 

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

Errors

Refer to Figure 6-43 for a sample graph

You can view the error occurrences for the following:

SD Packet Loss

DS Packet Loss

Sequence

MIA

Late

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the values for source-to-destination packet loss, destination-to-source packet loss, sequence, MIA, and late.

MOS

Refer to Figure 6-44 for a sample graph

Mean opinion score (MOS) measures for the voice quality in the network.

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the MOS.

ICPIF

Refer to Figure 6-45 for a sample graph

Calculated planning impairment factor loss/delay busy out threshold. The ICPIF numbers represent predefined combinations of loss and delay.

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the ICPIF.


Figure 6-40 displays a sample Source to Destination Minute UDP Jitter Report.

Figure 6-40 Source to Destination UDP Jitter (Minute)

Figure 6-41 displays a sample Destination to Source Minute UDP Jitter Graph.

Figure 6-41 Destination to Source UDP Jitter (Minute)

Figure 6-42 displays a Round Trip Latency Minute UDP Jitter Graph.

Figure 6-42 Round-Trip Latency - UDP Jitter (Minute)

Figure 6-43 displays a sample Errors - Minute UDP Jitter Graph.

Figure 6-43 Errors - UDP Jitter (Minute)

Figure 6-44 displays a sample MOS - Minute UDP Jitter Graph.

Figure 6-44 MOS - UDP Jitter (Minute)

Figure 6-45 displays a sample ICPIF Minute UDP Jitter Graph

Figure 6-45 ICPIF - UDP Jitter (Minute)


Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.


Historical UDP Jitter Report

This report provides information on Round-Trip Latency, Positive SD Jitter, Negative SD Jitter, Positive DS Jitter, Negative DS Jitter, Completion Summary, End-to-End Errors, and Packet Loss and Errors. You can also view this report in graphical format by clicking the Graph link on the Jitter Report page.

See Table 6-39 for more information on the report.

Table 6-39 Historical UDP Jitter Report  

Field
Description

Summary

Total Number of Collectors

Number of collectors selected for generating the report.

Collectors with Report Data

Number of collectors with statistical data in the database for the specified period.

Collectors without Report Data

Lists the collectors without any statistical data in the database for the specified period.

Report Details

Start Time

Displays the time when the statistics were collected and stored in the database.

Round Trip Latency

Min (ms)

Minimum round-trip time taken to perform an UDP Jitter operation.

These values are represented in milli seconds (msecs).

Avg (ms)

Average round-trip time taken to perform an UDP Jitter operation.

See Table 6-50 for more information on the formula.

These values are represented in milli seconds (msecs).

Max (ms)

Maximum round-trip time taken to perform an UDP Jitter operation.

These values are represented in milli seconds (msecs).

Std Dev

Standard deviation of the round-trip time.

See Table 6-50 for more information on the formula.

One Way Latency

Min (ms)

Minimum one way time taken to perform an UDP Jitter operation.

This value is represented in milli seconds (msecs).

Avg (ms)

Average one way time.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum one way time taken to perform an UDP Jitter operation.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of the one-way time.

See Table 6-50 for more information on the formula.

Positive Source - Dest Jitter

Min (ms)

Minimum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of positive jitter from source to destination.

See Table 6-50 for more information on the formula.

Negative Source - Dest Jitter

Min (ms)

Minimum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the destination.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the destination.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of negative jitter from source to destination.

See Table 6-50 for more information on the formula.

Positive Dest - Source Jitter

Min (ms)

Minimum positive jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average positive jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum positive jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of positive jitter at the source.

See Table 6-50 for more information on the formula.

Negative Dest - Source Jitter

Min (ms)

Minimum negative jitter at the source.

This value is represented in milli seconds (msecs).

Avg (ms)

Average negative jitter at the source.

See Table 6-50 for more information on the formula.

This value is represented in milli seconds (msecs).

Max (ms)

Maximum negative jitter at the source.

This value is represented in milli seconds (msecs).

Std Dev

Standard deviation of negative jitter at the source.

See Table 6-50 for information on the formula.

Completion Summary

Tries

Sum of all errors and numCompletions.

Over Threshold%

Number of jitter operations that violate threshold.

Error%

Displays the error percentage.

See Table 6-50 for more information on the formula.

Completions%

Displays the completions percentage.

End-to-End Errors

Internal Errors

Errors caused by internal problems in the router.

Busies

Number of times an RTT operation was not initiated because of prior incomplete RTT operations.

Packet Loss/Errors

Loss SD

Number of packets lost when sent from source to destination.

Loss DS

Number of packets lost when sent from destination to source.

Seq

Number of packets arrived out of sequence.

MIA

Number of the packets lost whose direction is unknown.

Late

Number of packets arrived after the timeout.

Packet Error%

Displays the packet error percentage.

See Table 6-50 for more information on the formula.

MOS

MinMOS

Minimum of all mean opinion score values.

MaxMOS

Maximum of all mean opinion score values.

ICPIF

MinICPIF

Minimum of all calculated planning impairment factor values.

MaxICPIF

Maximum of all calculated planning impairment factor values.


Historical UDP Jitter Graphs

To view the Historical UDP Jitter Graphs, click the Graph link on the Jitter Report page. The following graphs appear.

Source-Destination Jitter

Destination-Source Jitter

Round-Trip Latency

Errors

MOS

ICPIF

Completion Summary


Note MOS and ICPIF graphs are not generated if the codec type is 0.


See Table 6-40 for more information on the graphs.

Table 6-40 Historical UDP Jitter Graphs  

Table/Graph Name
Description

Collector Information

Collector Name

Displays the name of the Collector

Source Name

Displays the source name.

Target Name

Displays the target name.

Operation

Displays the operation type.

Report Period

Start Date

Displays the start date of the report.

End Date

Displays the end date of the report.

Granularity

Displays the granularity specified while creating the report job.

Source-Destination Jitter

Figure 6-46 displays a sample graph.

You can view the following positive and negative jitter values from source to destination:

Positive Maximum

Positive Average Maximum

Positive Average

Positive Average Minimum

Negative Maximum

Negative Average Maximum

Negative Average

Negative Average Minimum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the jitter from source to destination.

It displays the source to destination jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Destination-Source Jitter

Figure 6-47 displays a sample graph.

You can view the following positive and negative jitter values from destination to source:

Positive Maximum

Positive Average Maximum

Positive Average

Positive Average Minimum

Negative Maximum

Negative Average Maximum

Negative Average

Negative Average Minimum

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the jitter from destination to source.

It displays the destination to source jitter values for positive minimum, positive average, positive maximum, negative minimum, negative average, and negative maximum.

Round-Trip Latency

Figure 6-48 displays a sample graph

You can view the round-trip time values for:

Average Minimum

Average

Average Maximum

Minimum Latency

Maximum Latency

These values are represented in milli seconds (msecs).

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the latency.

It displays the values for minimum, maximum, and average latency.

One way Latency

You can view the one-way latency time values for:

Minimum

Maximum

Average

These values are represented in milli seconds (msecs).

Errors

Figure 6-49 displays a sample graph.

You can view the error occurrences for the following:

Total Busies

Total Internal Errors

Total Pkt Loss Src-Dest

Total Pkt Loss Dest-Src

Total Sequence Errors

Total Packets MIA

Total Packets Late

Total Packets Errors

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the error occurrences.

It displays the error occurrence values for busies, internal errors, SD packet loss, DS packet loss, sequence, MIA, and late.

MOS

Figure 6-50 displays a sample graph.

You can view the MOS values for:

Average Minimum

Average Maximum

Minimum MOS

Maximum MOS

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents the MOS.

It displays values for minimum and maximum MOS.

ICPIF

Figure 6-51 displays a sample graph.

You can view the ICPIF values for:

Average Minimum

Average Maximum

Minimum ICPIF

Maximum ICPIF

X-axis

Represents the time period of the report.

The time period refers to the start and end time of the report, specified while creating the report job.

Y-axis

Represents ICPIF.

It displays values for minimum and maximum ICPIF.

Completion Summary

Figure 6-52 displays a sample Completion Summary.

You can view the completion summary for:

Total Attempts

Total Completions

Total Over Threshold

Total Errors


Figure 6-46 displays a sample Historical Source - Destination UDP Jitter Graph.

Figure 6-46 Source-Destination UDP Jitter (Historical)

Figure 6-47 displays a sample Historical Destination - Source UDP Jitter Graph

Figure 6-47 Destination-Source UDP Jitter (Historical)

Figure 6-48 displays a sample Historical Round-Trip Latency - UDP Jitter Graph.

Figure 6-48 Round-Trip Latency - UDP Jitter (Historical)

Figure 6-49 displays a sample Historical Error UDP Jitter Graph

Figure 6-49 Errors - UDP Jitter (Historical)

Figure 6-50 displays a sample Historical MOS UDP Jitter Graph

Figure 6-50 MOS - UDP Jitter (Historical)

Figure 6-51 displays a sample Historical ICPIF - UDP Jitter Graph

Figure 6-51 ICPIF - UDP Jitter (Historical)

Figure 6-52 displays a sample Completion Summary for Historical UDP Jitter Graph

Figure 6-52 Completion Summary - UDP Jitter (Historical)


Note There may be instances where the different parameters of a collector may overlap each other. So to view a particular graph curve, you can click on the legends available. This allows you to view only a particular graph corresponding to that selected legend.


Creating Summarized Reports

Ciscoworks LMS 4.0 will provide support to create portlet reports. Scheduling and generating e-mail notification will be provided for these reports.

The summarized reports that can be generated are:

IPSLA Summarized Reports - Availability

IPSLA Summarized Reports - Latency

IPSLA Summarized Reports - Jitter

To create the reports:


Step 1 Select Reports > Performance > IPSLA Summary.

Step 2 Select the report you want to generate form the list of reports.

The Reports Generator window appears.

Step 3 Specify the details as required.

For more information on specifying the details, see Table 6-41.

Table 6-41 Generating Summarized Reports  

Field Name
Description
Report Details

Name

Enter the name of the report you want to customize.

Description

Enter the description of the report.

Schedule

Schedule Type

Select the schedule type from the drop-down lis t. There are five schedule types:

Immediate— Schedules the report immediately. The report will contain data based on the selected Report period such as Instance Type or Custom.

Once—Schedules the report only once. This report will contain the data based on the selected Report period such as Instance Type or Custom.

Daily—The report is generated everyday at the time specified. The report will contain the data for the last 24 hours. If you select Daily, the Report period details are disabled.

Weekly—The report is generated once a week on the date and time specified. This report will contain the data of the last seven days. If you select Weekly, the Report period details are disabled.

Monthly—The report is generated once a month on the day and time specified. This report will contain the data of the last 30 days. If you select Monthly, the Report period details are disabled.

Job Scheduled Date

Specify the date and time at which the job is scheduled at. The Job Schedule Date should be greater than the To date that you have specified in the Report Period section.

This field is disabled if you have selected Immediate as the Schedule Type

Report Period

Instance Type

Select the Instance Type from the drop-down list. There are five instances type.

Latest Polled — Polls the job report immediately. This instance will contain the latest polled data.

Last One Hour — Polls the job report for the last one hour. This instance will contain the polled data of the last one hour.

Last One Day— Polls the job report for the last one day. This instance will contain the polled data for the last 24 hours.

Last One Week — Polls the job report for the last one week.This instance will contain the polled data for the last seven days.

Last One Month — Polls the job report for the last month.This instance will contain the polled data for the last four weeks.

Custom

If you select Custom:

Specify the From and To time period of the Report.

The Custom details are disabled if you have selected the Instance Type.

Report Range

Select Report Range

If you select Availability as the Report:

Then enter the Report Range percentage in the From and To column.

If you select Jitter or Latency, as the Report then the following Report range types are displayed:

All— If you have selected All, then then a report will be generated for all collectors and sorted on Latency or Jitter from highest to Lowest

TOP- 10— If you have selected TOP-10, then the top 10 collectors with the highest value will be listed in the report and sorted on Latency or Jitter from highest to lowest.

TOP-20— If you have select TOP-20, then the top 20 collectors with the highest value will be listed in the report and sorted on Latency or Jitter from highest to lowest.

If you select Violation as the Report, then the Report Range field does not appear.

Report Publish Location
 

Report Publish Path

Use the Browse button to locate the directory in which you want to save the report.

The reports are saved in PDF format or CSV format.

However by default the reports are saved in PDF format.

The stored report is in a tabular format.

This field is disabled if you have selected Immediate as the Schedule Type.

If the report publish location is specified, without email notification option, then the reports will be published in PDF format in the specified path.

If the report publish location is specified, with attachment option as PDF, then the reports will be published in PDF format and an email notification will be sent with attachment as PDF.

If the reports publish location is specified, with attachment option as CSV, then the reports will be published in CSV format and email notification will be sent with attachment as CSV.

Outage Option

Exclude Planned Outage Periods

The Outage check box will be enabled only for the IPSLA Reports (Availability Hourly) and not for the IPSLA Summarized Reports.

Email Notification
 

Email Address

This field is disabled if you have selected Immediate as the Schedule Type.

This e-mail notification includes the following details:

Job ID

Main Report Name

Report Type

Job Name

Schedule Type

Schedule Date and Time

Report Period

Attachment option (If the attachment option is enabled)

Enter e-mail addresses to which the job sends messages at the beginning and at the end of the job. You can enter multiple e-mail addresses, separated by commas.

Configure the SMTP server to send e-mails in the View / Edit System Preferences

dialog box (Admin > System > System Preferences).

We recommend that you configure the CiscoWorks e-mail ID in the View / Edit System Preferences dialog box (Admin > System > System Preferences).

When the job starts or completes, an e-mail is sent with the CiscoWorks e-mail ID as the sender's address.

Email attachment

You can now send an e-mail notifications that include graphs and reports as attachments. You can send these attachments as either a PDF or a CSV file. The default is a PDF file.

If the attachment size exceeds the configured limit, a mail will be sent to the user with the message:

Attachment size exceeded.


Step 4 Click Generate Report.

The report is generated.

You can click Reset to clear the values you entered.


Generating Poller Reports

This section explains how to create, edit, copy and view Poller Reports. You can perform the following operations in the Poller Reports panel:

Creating a Poller Report

Viewing a Poller Report

Understanding Poller Reports

Creating a Poller Report

CiscoWorks LMS 4.0 allows you to create Poller Reports based on the template added in a given Poller. You can create Poller Reports for any one of the templates in a given Poller.

To create a Poller Report:


Step 1 Select Reports > Performance > Poller.

The Create Poller Report dialog box appears.

Table 6-42 describes the fields in the Create Poller Report dialog box.

Table 6-42 Create Poller Report Fields 

Field/Button
Description

Select Poller

Select a Poller from the drop-down list.

Select Template

Choose a template from the drop-down list. For example, CPU Utilization.

Date Range

Last

Enter a value in the text field and select a time frame of your report.

You can only enter full days.

Select the time frame as Days, Weeks, Months or Years from the drop-down list.

For example, 5 Days, 2 Weeks, 3 Months, 2 Years.

From

Specify the start date and time of your report.

Select the date by clicking the calendar icon and time from the drop-down list.

This field is disabled if you have selected Last as the Date Range.

To

Specify the end date and time of your report.

Select the date by clicking the calendar icon and time from the drop-down list.

This field is disabled if you have selected Last as the Date Range.

Schedule

Run Type

Select one of the following Run Types from the drop-down list:

Immediate—Report is generated immediately.

Once—Report is generated only once for the set date and time.

Daily—Report is generated daily at the scheduled time.

Weekly—Report is generated weekly for the set date and time.

Monthly—Report is generated monthly for the date and set time.

If From and To fields are selected in the Date Range field, only Immediate and Once are displayed in the Run Types drop-down list.

Date

Specify the date and time at which the job is scheduled at.

The date should be later than the To date specified in the Date Range pane. The time should be later than the current time.

Report Information

Report Name

Enter a descriptive name for your report. The name must also be unique.

The name can contain a mix of alphabets, numerals, and some special characters (such as - _ .).

E-Mail ID

Enter the e-mail address to which the job sends messages regarding job status.

The e-mail address must be in the format: user@domain.com.

You can enter multiple e-mail addresses, separated by comma.

Configure the SMTP server to send e-mails in the System Preferences dialog box (Admin > System > SMTP Default Server).

We recommend that you configure the CiscoWorks e-mail ID in the System Preferences dialog box (Admin > System > System Preferences).

When the job starts or completes, an e-mail is sent with the CiscoWorks e-mail ID as the sender's address.

Attach Report

Select this check box to attach the report as a CSV file. By default a CSV file is sent to the e-mail addresses specified in the E-Mail ID field. If you selectIf you select Add Full Report check box, instead of CSV a PDF format of the report will be sent as an attachment to the specified e-mail id.

You need to enable the e-mail Attachment check box and specify the Maximum Attachment size in the System Preferences dialog box (Admin > System > System Preferences) to send the report as an e-mail.

If the file size exceeds the Maximum Attachment size, the URL link of the report is sent as an e-mail. You can click the URL link to view the report.

Report Publish Path

Use the Default Path check box to publish the report at a specific location.

If you select the Default Path check box, it publishes the report in the default directory path. For more information, see Set Report Publish Location under Administration of CiscoWorks LAN Management Solution 4.0 .

If you de-select the Default Path check box, it allows you to specify a directory path to which the report is published. If the directory path is not specified, then the report will be published to:

For Windows: $NMSROOT\MDC\tomcat\webapps\upm\reports

For Solaris: $NMSROOT/MDC/tomcat/webapps/upm/reports

A PDF format of the report (along with HTML and CSV formats) is published to the specified location.

Add Full Report

Use the Add Full Report check box to create a PDF format of the report for all devices.

If you select this check box along with Attach Report check box, a PDF format of the report will be sent as an attachment to the specified e-mail id. If the file size exceeds the Maximum Attachment size, then a CSV file will only be sent as an attachment along with the URL link of the HTML report. You can download the PDF format of the report using the export option provided in the HTML report.

The PDF format of the report takes longer time to generate as it includes the report for all the polled devices.


Note Scheduling PDF reports with large number of data on a daily basis results high CPU and memory usage. We recommend you to schedule PDF reports with less number of data at optimal time intervals.



Step 2 Select a Poller name from the drop-down list.

Step 3 Select a Template name from the drop-down list.

You can select any one of the templates available in the drop-down list.

Step 4 Update the necessary fields in the following panes:

Date Range

Schedule

Report Information

Step 5 Click Create to create the report or Reset to clear all the fields.

If you click Create a message appears confirming that the job is created successfully and the Job ID is displayed.

You can see the created report in the Poller Report category tree list.

You can go to the Report Job Browser at the bottom of the page to check the status of the Report job.



Note If you have selected more than the optimal limit of 10,000 instances the PDF format of the report might fail to generate.


Viewing a Poller Report

You can view a Poller Report by clicking the Launch option.

If data for a report is not available, a message appears, Report Not Available. This message appears because information is not available for the specified duration or the report job has failed.

To view a Poller Report:


Step 1 Select Reports > Performance > Poller.

Step 2 Click the Job ID from the Job Browser at the bottom of the page.

Step 3 Select Launch from the context menu.

The corresponding report page appears, displaying the report details. For more information, see Understanding Poller Reports.

You can also copy the URL of a report to clipboard.


Understanding Poller Reports

This section provides you details on the fields available in a Poller Report. The information in the Poller Report is presented using tables and graphs.

The Poller Report displays only the latest 1000 MIB variable instances for all the devices. Export the report to PDF to view data for all the MIB variable instances.

You can export the report to a file of PDF or CSV.

Table 6-43 describes the fields in the Poller Report.

Table 6-43 Poller Reports Fields

Field
Description
Report Details

Report Name

Name of the Poller report.

Generation Time

Date and time at which the report was generated. For example, Mon, Apr 21 2009, 12:44:08

Start Date

Start date and time of the report data. For example, Sun, Apr 20 2009, 12:44:03.

End Date

End date and time of the report data. For example, Mon, Apr 21 2009, 12:44:03.

Report Summary

No. of Devices

Number of devices included in generating the report.

No. of Instance Variables

Number of instance variables included in generating the report.

Variables

Device Name

Displays the device name. For example, 3500XL

Click on the device name to view the graph. The graph is displayed in a separate pop-up window.

Instance Name

MIB variable instance monitored for the device. For example, CPU of supervisor

Min

Minimum value for the MIB variable instance.

Max

Maximum value for the MIB variable instance.

Avg

Average value for the MIB variable instance.


Each data point in the line graph has a tooltip that displays the value for the time period.

Generating Custom Report

CiscoWorks LMS 4.0 allows you to create reports of MIB variables that are common to all Pollers or specific to a Poller polled. These reports are called Custom Reports.

This section explains how to create, edit, copy and view Custom Reports. You can perform the following operations in Custom Reports:

Creating a Custom Report

Viewing a Custom Report

Viewing a Custom Report

Understanding Custom Reports

Creating a Custom Report

You can create a Custom Report by selecting the Custom Reports category and clicking the Create option.

To create a Custom Report:


Step 1 Select Reports > Performance.

The Report Management page appears.

Table 6-44 describes the fields in the Create Custom Report dialog box.

Table 6-44 Create Custom Report Fields 

Field/Button
Description

Device Selector

All devices,device groups, port groups and pollers in a tree format.

Device Selector shows only the devices that are being polled currently.

Search Input

Enter your search expression in this field.

You can enter the device name.

Search

Use the search icon to perform a simple search of devices, after you have entered your search input.

For more information on how to use Device Selector, see Inventory Management guide for LMS 4.0.

Advanced Search

Search for devices by specifying a set of rules.

For more information on Advanced Search, see Inventory Management guide for LMS 4.0

All

Click All to view all the devices that are currently being polled.

Select the check boxes to select the devices.

Search Results

All Simple or Advanced search results. You can do a select all, clear all, or select a few devices from the list.

Selection

Devices that you have selected using the All tab and Search Results tab.

Poller Selector

All the configured Pollers, in a tree format.

Poller Selector shows only the Pollers that are being polled currently.

You can use the search icon to perform a simple search of Pollers, after you have entered your search input. Advanced Search is not available for Poller Selector.

Show MIB Variables

(button)

Lists all the MIB variables that are common to the selected devices or Pollers in the MIB Variables pane.

MIB Variables

Filter Source

Enter the MIB variable name or OID in the text field and click GO.

The following criteria and conditions are available as a drop-down list. Use them to filter your expression:

Criteria:

Variable Name—Enter the MIB variable name.

OID—Enter the OID number of the MIB variable name.

Condition:

Contains—Enter any three consecutive characters of the MIB variable name or the OID for the selected criteria.

Starts with—First few characters of the MIB variable name or the OID for the selected criteria.

Ends with—Last few characters of the MIB variable name or the OID for the selected criteria.

Variable Name

Displays the MIB variable name. For example, ifInOctets

OID

Displays the Object Identifier of the MIB variable. For example, 1.3.6.1.2.1.2.2.1.10

Date Range

Last

Enter a numeric value in the text field and select a time frame of your report.

You can only enter full days.

Select the time frame as Days, Weeks, Months or Years from the drop-down list.

For example, 5 Days, 2 Weeks, 3 Months, 2 Years.

From

Specify the start date and time of your report.

Select the date by clicking the calendar icon and time from the drop-down list.

This field is disabled if you have selected Last as the Date Range.

To

Specify the end date and time of your report.

Select the date by clicking the calendar icon and time from the drop-down list.

This field is disabled if you have selected Last as the Date Range.

Schedule

Run Type

Select one of the following Run Types from the drop-down list:

Immediate—Report is generated immediately.

Once—Report is generated only once for set date and time.

Daily—Report is generated daily at the scheduled time.

Weekly—Report is generated weekly for the set date and time.

Monthly—Report is generated monthly for the set date and time.

If From and To fields are selected in the Date Range field, only Immediate and Once are displayed in the Run Types drop-down list.

Date

Specify the date and time at which the job is scheduled at.

The date should be later than the To date specified in the Date Range pane. The time should be later than the current time.

Report Information

Report Name

Enter a name for your report. The report name should be unique.

The name can contain a mix of alphabets, numerals, and some special characters (such as - _ .).

e-mail ID

Enter e-mail address to which the job sends messages regarding job status.

The e-mail address must be in the format: user@domain.com.

You can enter multiple e-mail addresses, separated by comma.

Configure the SMTP server to send e-mails in the System Preferences dialog box (Admin > System > SMTP Default Server).

We recommend that you configure the CiscoWorks e-mail ID in the System Preferences dialog box (Admin > System > System Preferences).

When the job starts or completes, an e-mail is sent with the CiscoWorks e-mail ID as the sender's address.

Attach Report

Select this check box to attach the report as a CSV file. By default a CSV file is sent to the e-mail address specified in the e-mail ID field. If you select Add Full Report check box, instead of CSV a PDF format of the report will be sent as an attachment to the specified e-mail id.

You need to enable the e-mail Attachment check box and specify the Maximum Attachment size in the System Preferences dialog box (Admin > System > System Preferences) to send the report as an e-mail.

If the file size exceeds the Maximum Attachment size, the URL link of the report is sent as an e-mail. You can click the URL link to view the report.

Report Publish Path

Use the Default Path check box to publish the report at a specific location.

If you select the Default Path check box, it publishes the report in the default directory path. For more information, see Set Report Publish Location under Administration of CiscoWorks LAN Management Solution 4.0.

If you de-select the Default Path check box, it allows you to specify a directory path to which the report is published. If the directory path is not specified, then the report will be published to:

For Windows: $NMSROOT\MDC\tomcat\webapps\upm\reports

For Solaris: $NMSROOT/MDC/tomcat/webapps/upm/reports

A PDF format of the report (along with HTML and CSV formats) is published to the specified location.

Add Full Report

Use the Add Full Report check box to create a PDF format of the report for all devices.

If you select this check box along with Attach Report check box, a PDF format of the report will be sent as an attachment to the specified e-mail id. If the file size exceeds the Maximum Attachment size, then a CSV file will only be sent as an attachment along with the URL link of the HTML report. You can download the PDF format of the report using the export option provided in the HTML report.

The PDF format of the report takes longer time to generate as it includes the report for all the polled devices.


Note Scheduling PDF reports with large number of data on a daily basis results high CPU and memory usage. We recommend you to schedule PDF reports with less number of data at optimal time intervals.



Step 2 Select one of the following in the Create Custom Report dialog box:

Device Selector—All the devices, device type groups, user defined groups, and subnet groups that are being polled currently, in a tree format.

Device Groups—All device groups being polled currently, in a tree structure.

Port Groups—All port groups being polled currently, in a tree structure.

Poller Selector—All pollers being polled currently, in a tree structure.

Based on your selection either a list of devices or pollers is listed, in a tree format.

Step 3 Select the devices or pollers from the tree list.

Step 4 Click Show MIB Variables.

This lists all the MIB variables that are common to the selected devices or pollers in the MIB Variables pane.

Step 5 Go to the MIB Variables pane.

Step 6 Select the necessary MIB variables by checking the corresponding check boxes.

You can use the Filter Source option to select MIB variables, based on the criteria available in the drop-down list.

See Table 6-44 for a description on how to use Filter Source option in MIB Variables pane.

Step 7 Update the necessary fields in the following panes:

Date Range

Schedule

Report Information

See Table 6-44 for the description of the fields that appear in the Create Custom Report dialog box.

Step 8 Click Create to create the report or Reset to clear all the fields.

If you click Create a message appears confirming that the job is created successfully and the Job ID is displayed. You can see the created report in the Custom Report category tree list.

You can go to the Report Job Browser page to check the status of the Report job.



Note If you have selected more than the optimal limit of 10,000 instances, the PDF format of the report might not generate.


Viewing a Custom Report

To view a Custom Report:


Step 1 Select Reports>Performance>Custom.

The list of completed jobs appear at the bottom of the page. You can view the reports of the jobs that completed successfully.

Step 2 To view the report, click "View Report".

The Report page of that job appears, displaying the report details. For more information, see Understanding Custom Reports



Note You cannot view the reports of the failed jobs or partially completed jobs.


Understanding Custom Reports

This section describes the fields available in a Custom Report. The information in the Custom Report is presented using tables and graphs.

The Custom Report displays only the latest 1000 MIB variable instances for all the devices. Export the report to PDF to view data for all the MIB variable instances.

You can export the report to a file of PDF or CSV.

Table 6-45 describes the fields in a Custom Report.

Table 6-45 Custom Reports Fields 

Field
Description
Report Details

Report Name

Name of the custom report.

Generation Time

Date and time at which the report was generated.

For example, Mon, Apr 21 2009, 12:44:08.

Start Date

Start date and time of the report data. For example, Sun, Apr 20 2009, 12:44:03.

End Date

End date and time of the report data. For example, Mon, Apr 21 2009, 12:44:03.

Report Summary

No. of Devices

Number of devices participated in generating the report.

No. of Instance Variables

Number of instance variables participated in generating the report.

MIB Variable

Device Name

Device name. For example, 3500XL.

Click on the device name to view the respective graph. The graph is displayed in a separate pop-up window.

Instance Name

Instance monitored for the corresponding device.

For example, CPU of supervisor.

Min

Minimum value for the corresponding instance name.

Max

Maximum value for the corresponding instance name.

Avg

Average value for the corresponding instance name.


Generating and Understanding IPSLA System Summary Reports

LMS 4.0 generates system reports automatically for all collectors based on the report types and granularity after the consolidation of the statistical data. The system reports generated are in tabular format.

You can also generate system reports using the CLI command, ipm generate reports. For more information, see Managing System Reports.


Note The system uses applicable collectors for generating the reports. For example, an Echo collector will not be used for generating the UDP Jitter system reports.


The system reports are generated for the following granularity:

Daily—System generates daily reports everyday after the consolidation of Hourly to Daily statistical data.

For more information, see Viewing Daily System Reports.

Weekly—System generates weekly reports every Saturday after the consolidation of Daily to Weekly statistical data.

For more information, see Viewing Weekly System Reports.

Monthly—System generates monthly reports at the end of every month after the consolidation of Daily to Monthly statistical data.

For more information, see Viewing Monthly System Reports.

For more information on Hourly to Daily, Daily to Weekly, and Daily to Monthly consolidation, see Consolidation of Statistical Data

Viewing Daily System Reports

You can view the daily system report for each collector on the LMS server

To view the daily system reports:


Step 1 Select Reports > Performance > IPSLA System Summary > Daily.

The Daily System Report page displays the details for the selected report type.

For more information on the report details, see the respective Historical Report:

Historical Availability Report

Historical Latency Report

Historical UDP Jitter Report

Historical HTTP Report

Historical ICMP Jitter Report

Historical Path Echo Report

Minute RTP Report

Historical Ethernet Jitter Report

Table 6-46 Daily Report

Field
Description

Report Name

Displays the report name.

For example, Availability_2007-05-07.html is the report name where:

Availability—Refers to the report type.

2007-05-07—Refers to the day when the report is generated.

Generated Date

Displays the date and time when the report is created.

Report Type

Displays the report type.

Refresh

(Icon)

Allows you to refresh the report jobs.

Filter

Filters the System Reports based on certain fields and values.

For more information, see Filtering System Reports.


Filtering System Reports

The Filter option available in the System Reports dialog box, allows you to filter the System Report based on certain fields and value. The filter operation uses "contains"as the default criteria to filter the System Reports based on the string provided in the filter text area. The System Reports filter operation is not case sensitive.

Table 6-47 lists the various fields based on which you can filter the System Reports.

Table 6-47 Filtering System Report

Fields for Filtering
Description

All

Displays all report jobs.

Report Type

Select one of the following report types from the drop-down list:

Availability

Latency

UDP Jitter

HTTP

ICMP

PathEcho

RTP

EthernetJitter

Generated Date

Enter the complete or part of the generated date.

Report Name

Enter the complete or part of the report name.


Example 1:

If you want to filter the System Reports based on the Generated Date.

1. From the Filter drop-down, select Generated Date.

2. In the Filter text area enter the name of the month and date (For example, Mar 23) or name of the month only. For example, Mar.

3. Click Filter

All those System Reports that were generated are filtered and provided in the results.

Example 2:

If you want to filter the System Reports based on Report Type and with value HTTP:

1. From the Filter drop-down, select Report Type.

2. From the Report Type drop-down, select HTTP.

3. Click Filter

All those System Reports whose report type is HTTP are displayed in the results.


Viewing Weekly System Reports

You can view the weekly system report for each collector on the LMS server.

To view the weekly reports:


Step 1 Select Reports > Performance > IPSLA System Summary > Weekly.

The Weekly System Report page appears.

For more information on this page, see Table 6-48.

Step 2 Click the required Report Name hyperlink to view the Weekly System Report.

The Weekly System Report page displays the details for the selected report type.

For more information on the report details, see the respective Historical Report:

Historical Availability Report

Historical Latency Report

Historical UDP Jitter Report

Historical HTTP Report

Historical ICMP Jitter Report

Historical Path Echo Report

Minute RTP Report

Historical Ethernet Jitter Report

Table 6-48 lists and describes the fields in a Weekly Report.

Table 6-48 Weekly Reports

Field
Description

Report Name

Displays the report name.

For example, Availability_2007-05-07.html is the report name where:

Availability—Refers to the report type.

2007-05-07—Refers to the first day of the week when the report is generated.

Generated Date

Displays the date and time when the report is created.

Report Type

Displays the report type.

Refresh

(Icon)

Allows you to refresh the report jobs.

Filter

Filters the System Reports based on certain fields and values.

For more information, see Filtering System Reports.



Viewing Monthly System Reports

You can view the monthly summary for each collector on the LMS server.

To view monthly reports:


Step 1 Select Reports > Performance > IPSLA System Summary > Monthly.

The Monthly System Report page appears.

For more information on this page, see Table 6-49.

Step 2 Click the required Report Name hyperlink to view the Monthly System Report.

The Monthly System Report page displays the details for the selected report type.

For more information on the report details, see the respective Historical Report:

Historical Availability Report

Historical Latency Report

Historical UDP Jitter Report

Historical HTTP Report

Historical ICMP Jitter Report

Historical Path Echo Report

Minute RTP Report

Historical Ethernet Jitter Report

Table 6-49 lists and describes the fields in a Monthly Report.

Table 6-49 Monthly Reports

Field
Description

Report Name

Displays the report name.

For example, Availability_2007-05-07.html is the report name where:

Availability—Refers to the report type.

2007-05-07—Refers to the first day of the month when the report is generated.

Generated Date

Displays the date and time when the report is created.

Report Type

Displays the report type.

Refresh

(Icon)

Allows you to refresh the report jobs.

Filter

Filters the System Reports based on certain fields and values.

For more information, see Filtering System Reports.



Managing System Reports

This section explains how to manage the system reports using CLI commands.

Generating System Reports

Deleting System Reports

Generating System Reports

Use the following command to generate the system reports for all report types and all granularities.

Command

ipm generatereports

Syntax Description

ipm generatereports -u userid -p password

Example

ipm generatereports -u admin -p admin

Successful: ipm generatereports: Successfully generated reports.

This result occurs when the system reports are generated successfully.

Deleting System Reports

Use the following command to delete the system reports.

Command

ipm deletereports

Syntax Description

ipm deletereports -u userid -p password {-noofdays no_of_days} [-input argumentFile]

noofdays—Specify the number of days for which you want to save the report.

input—Text file that contains arguments for the command.

Example

ipm deletereports -u admin -p admin - noofdays 4

Successful: ipm deletereports: Successfully deleted reports.

This result occurs when the system reports are deleted successfully.

Consolidation of Statistical Data

LMS 4.0 consolidates the statistical data for all collectors based on the granularity such as Daily, Weekly, and Monthly.

Hourly to Daily Consolidation

Daily to Weekly Consolidation

Daily to Monthly Consolidation

Hourly to Daily Consolidation

The system consolidates the Daily statistical data everyday at 12:30 AM. At the end of every day, the statistical data collected every hour is consolidated and averaged for the day and stored in the Daily table.

For example, 1001.x, where:

1001—Refers to the Job ID.

x—Refers to the instances of hourly to daily consolidation.

Daily to Weekly Consolidation

The system consolidates the Weekly statistical data every Sunday at 1 AM. At the end of every week, the statistical data collected every day is consolidated and averaged for the week, and stored in the Weekly table.

For example, 1002.x, where:

1002—Refers to the Job ID.

x—Refers to the instances of daily to weekly consolidation.

Daily to Monthly Consolidation

The system consolidates the Monthly statistical data on the first day of every month at 2 AM. At the end of every month, the statistical data collected every day is consolidated and averaged for the month and stored in the Monthly table.

For example, 1003.x, where:

1003—Refers to the Job ID.

x—Refers to the instances of daily to monthly consolidation.


Note Bad values returned by the source device affects the daily, weekly, and monthly statistical reports. To prevent this, LMS 4.0 discards the statistics with bad values, such as greater than 999999999 or negative values.


Formulae Used in LMS 4.0 Reports and Graphs

This section explains the various formulae used while generating Minute/Historical reports and graphs See Table 6-50.

Table 6-50 Formulae Used in LMS 4.0 Reports and Graphs  

Report Parameter
Formula

Availability%

(Number of Completions1 / Number of Tries2 ) *100

Error%

(Errors / Number of Tries) * 100

Latency

Errors=Disconnects+Timeouts+Busies+NoConnections+ Drops+ SeqErrors+VerifyErrors.

Availability

PathEcho

HTTP

Errors=DNS Server Timeout+TCP Connect Timeout+Transaction Timeout+DNS Query Error+HTTP Error+Drops+Busies.

UDP Jitter

Errors=Internal Errors+Busies.

ICMP Jitter

Ethernet Jitter

Standard Deviation formula for One way latency

SQRT3 {(Num of One way completions* sumSqrdOW4 ) - (SumOW5 * SumOW)} / {Num of One way completions * (Num of One way completions - 1)}

Standard Deviation formula for RTT

SQRT6 {(Number of Completions * sumSqrdRTT7 ) - (sumRTT8 * sumRTT)} / {Number of Completions * (Number of Completions -1)}

Standard Deviation formula for Jitter

SQRT{(numberofjitter * sumSqrdJitter9 ) - (sumjitter10 * sumjitterj) / numberofjitter * (numberofjitter - 1)}

OverThreshold%

(OverThresholds11 / Tries12 ) * 100

Packet Error%

(Total packet errors / total packets13 ) *100

UDP Jitter

TotalPacketErrors=LossSD+LossDS+Seq+MIA+Late.

Ethernet Jitter

ICMP Jitter

TotalPacketErrors=PacketLoss+PktOutSeqBoth+PktOutSeqDSes+PktOutSeqSDes+PktLateAS+PacketSkippds.

Average RTT

Sum of round-trip time / Number of Completions.

HTTP: Average TCP Connect RTT

Sum of round-trip time for DNS query within the HTTP operation / Number of Completions.

HTTP: Average TCP Connect RTT

Sum of round-trip time for DNS query within the HTTP operation / Number of Completions.

HTTP: Average Transaction RTT

Sum of round-trip time taken to download the specified object by URL / Number of Completions.

Average One way latency

Sum One way latency / Num One way latency.

Average Message Body Octets

Sum of size of the message body received in response to HTTP request / Number of Completions.

1 Number of Completions—Number of RTT operations completed without an error or timeout.

2 Number of Tries—Sum of all errors and number of completions.

3 SQRT—Square root.

4 sumSqrdOW—Sum of square of the one way latency time measured successfully.

5 SumOW—Sum of the one way latency time measured successfully.

6 SQRT—Square root.

7 sumSqrdRTT—Sum of square of the round-trip time measured successfully.

8 sumRTT—Sum of the round-trip time measured successfully.

9 sumsqrdjitter: Sum of square of jitter.

10 sumjitter = sum of all jitter.

11 OverThresholds—Number of jitter operations that violate threshold.

12 Tries—Sum of all errors (numDisconnects, numTimeouts, numBusies, numNoConnections, numDrops, numSeqErrors, and numVerifyErrors, and numCompletions).

13 total packets—Number of packets configured in operation * Number of completions.