User Guide for IP Communications Service Monitor
Licensing
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Licensing

Table Of Contents

Licensing

Licensing Overview

Determining Your License Status

Obtaining and Installing Your License File

Upgrading Your Evaluation License

Licensing Reminders


Licensing


This appendix provides licensing information for IP Communications Service Monitor (Service Monitor). It contains the following sections:

Licensing Overview

Upgrading Your Evaluation License

Licensing Reminders

Licensing Overview

Installation ensures that you possess a registered and a licensed copy of Service Monitor 1.0. A Product Authorization Key (PAK) is shipped with the product, printed on the software claim certificate. The PAK is used to register Service Monitor 1.0 on Cisco.com and contains resource limitations. A license file is sent to you after you register the PAK on Cisco.com.

During the installation, if you are prompted to enter licensing information, you should select either of the following:

License file location—If you have registered the PAK on Cisco.com and received the license file, you can browse to enter its location. You can obtain a license file before or after you install Service Monitor 1.0. (See Obtaining and Installing Your License File.)

Evaluation Only—This option enables you to use the product for an evaluation period only. You can obtain and register the license file after you complete the installation. (See Obtaining and Installing Your License File.)


Note Although an option to enter a PAK and a PIN (product identification number) is displayed during installation, you should not select it. A PIN is not supplied for Service Monitor.


Determining Your License Status

Use this procedure to determine whether you have a purchased license for Service Monitor.


Step 1 From the CiscoWorks home page, select Common Services > Server > Admin > Licensing. The License Information page appears, displaying a table that lists licensed products.

Step 2 Look for Service Monitor in the Name column:

If Service Monitor is not listed in the Name column, you do not have a valid license.

If Service Monitor is listed in the Name column, but Purchased does not appear in the Status column, you do not have a valid license.


Obtaining and Installing Your License File

If you have not yet purchased a license for Service Monitor, you must obtain a PAK from your Cisco representative before you can follow these instructions.


Step 1 Register the PAK with Cisco.com to get the license file at this URL:

http://www.cisco.com/go/license.


Note The PAK is printed on the software claim certificate.


The license file will be e-mailed to you.

Step 2 Copy the license file to the CiscoWorks server with read permission for casuser.

Step 3 Enter the license file location from the CiscoWorks home page. (Select Common Services > Server > Admin > Licensing. For more information, see Common Services online help.)


Upgrading Your Evaluation License

You can upgrade your evaluation license to a registered and licensed copy of Service Monitor 1.0.


Step 1 Contact your Cisco representative about obtaining a PAK.

Step 2 After obtaining a PAK, follow the instructions in Obtaining and Installing Your License File. The evaluation copy will be converted to a registered copy of Service Monitor 1.0.


Licensing Reminders

If you have installed the evaluation version of Service Monitor, when you start Service Monitor, a licensing reminder is displayed. Before expiry of the evaluation license, you will see the following prompt for 1 day:

Go to Cisco.com and purchase Service Monitor

This message is displayed as an alert after you log in and try to access Service Monitor. If you fail to upgrade your evaluation license within 1 day, access to Service Monitor functionality will be prohibited. You can obtain the license file from Cisco.com before or after the expiry of the default evaluation license. For details, see Upgrading Your Evaluation License.