Installation Guide for IP Communications Operations Manager
Licensing
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Licensing

Table Of Contents

Licensing

Licensing Overview

Verifying Operations Manager License Status

Obtaining and Installing Your License File

Upgrading Your Evaluation License

Licensing Reminders

Evaluation Version: Before Expiry

Purchased Version: No License File

Restricted Version: Device Limit Exceeded


Licensing


This appendix provides licensing information for Operations Manager. It contains the following sections:

Licensing Overview

Upgrading Your Evaluation License

Licensing Reminders

Licensing Overview

Installation ensures that you possess a registered and licensed copy of Operations Manager 1.0. The installation script asks the first application installed on Common Services 3.0 to enter licensing information. The following licensing information is shipped with the product, printed on the software claim certificate.

During the installation, if you are prompted to enter licensing information, you should select either of the following:

License file location—If you have registered the PAK on Cisco.com and received the license file, you can browse to enter its location. You can obtain a license file before or after you install Operations Manager 1.0. (See Obtaining and Installing Your License File.)

Evaluation Only—This option enables you to use the product for an evaluation period only. You can obtain and register the license file after you complete the installation. (See Obtaining and Installing Your License File.)


Note Although an option to enter a PAK and a PIN (product identification number) is displayed during installation, you should not select it. A PIN is not supplied for Operations Manager.


Verifying Operations Manager License Status


Step 1 Select the CiscoWorks link in the upper right-hand corner of the Operations Manager home page. The CiscoWorks home page window opens.

Step 2 Select Common Services > Server > Admin > Licensing. The Licensing Information page appears, displaying the information in the following table.

Column
Description

Name

Abbreviated product name—For Operations Manager, this is OM.

Version

Product version—A.b.c, where A is the major version number, b is the minor version number, and c is the service pack number. For example, OM 1.0 indicates version 1.0 without service packs.

Size

Limit—Number of IP phones that Operations Manager supports.

Status

One of the following:

Purchased—You have a registered, licensed product.

Evaluation—This license will expire on the expiration date; Operations Manager will stop running.

Expiration Date

Date on which Operations Manager stops running—Applies to evaluation licenses. The evaluation period lasts for 90 days.


Step 3 Look for Operations Manager in the Name column.

If Operations Manager is not listed in the Name column, you do not have a valid license.

If Operations Manager is listed in the Name column, but Purchased does not appear in the Status column, you do not have a valid license.


Obtaining and Installing Your License File

If you have not yet purchased a license for Operations Manager, you must obtain a PAK from your Cisco representative before you can follow these instructions.


Step 1 Register the PAK with Cisco.com to get the license file at this URL:

http://www.cisco.com/go/license.


Note The PAK is printed on the software claim certificate.


The license file will be e-mailed to you.

Step 2 Copy the license file to the Operations Manager server with read permission for casuser.

Step 3 Enter the license file location from the CiscoWorks home page. (Select Common Services > Server > Admin > Licensing. For more information, see Common Services online help.)


Upgrading Your Evaluation License

You can upgrade your evaluation license to a registered and licensed copy of Operations Manager 1.0.


Step 1 Contact your Cisco representative about obtaining a PAK.

Step 2 After obtaining a PAK, follow the instructions in Obtaining and Installing Your License File. The evaluation copy will be converted to a registered copy of Operations Manager 1.0.


Licensing Reminders

Operations Manager provides reminders in the following circumstances:

Evaluation Version: Before Expiry

Purchased Version: No License File

Restricted Version: Device Limit Exceeded

Evaluation Version: Before Expiry

If you have installed the evaluation version of Operations Manager, you must obtain the license file from Cisco.com before expiry of the default evaluation license. For details, see Upgrading Your Evaluation License.

Before expiry of the evaluation license, you will see the following prompt:

This software is provided for evaluation purposes only and will expire in XX days. If this 
is not an evaluation copy, please click this link for information about obtaining a valid 
purchase license. Click here for current licensing information. Otherwise, please contact 
your Cisco representative for purchasing information.

This message is displayed as an alert after you log in and try to access Operations Manager. If you fail to upgrade your evaluation license, all Operations Manager processes will run, but access to Operations Manager functionality will be prohibited.

Purchased Version: No License File

If you have installed a purchased version of Operations Manager, you must register Operations Manager using the PAK number. For details, see Obtaining and Installing Your License File. You must register Operations Manager within 50 days of installation. If you fail to register Operations Manager after 50 days, you will see the following prompt:

The license file is invalid. Please click this link for information about obtaining a 
valid purchase license. Click here for current licensing information. Otherwise, please 
contact your Cisco representative for purchasing information.

Operations Manager 1.0 is fully functional. However, you will continue to receive the alert until you register your license.

Restricted Version: Device Limit Exceeded

If you have a restricted license, Operations Manager notifies you when your device inventory approaches the device limit. After the device limit has been reached, Operations Manager displays the following messages:

Exceed device limit:

You have exceeded the device limit for IP Communications Operations Manager. Devices 
will not be managed.

Exceed phone limit:

You have exceeded the phone limit for IP Communications Operations Manager. Please 
click here for current licensing information. Please contact your Cisco representative 
to determine if additional licenses can be purchased for this server.

Operations Manager 1.0 remains functional, but will shortly stop adding devices to managed inventory.