Guest

CiscoWorks Internetwork Performance Monitor

Release Notes for Internetwork Performance Monitor 2.6 (With LMS 2.5.1)

  • Viewing Options

  • PDF (287.7 KB)
  • Feedback
 Release Notes for Internetwork Performance Monitor 2.6

Table Of Contents

 Release Notes for Internetwork Performance Monitor 2.6

New Features

IPM Documentation

Supported Versions

Caveats for Using IPM

Delay While Downloading Java Applet on Windows 

Using Shortcut Keys on Internet Explorer Web Clients

SAA is Renamed to IP SLA

Known and Resolved Problems

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Product Alerts and Field Notices

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


 Release Notes for Internetwork Performance Monitor 2.6


These release notes are for use with the Internetwork Performance Monitor 2.6, part of the CiscoWorks family of products running on Solaris and Windows platforms.

These release notes provide:

New Features

IPM Documentation

Supported Versions

Caveats for Using IPM

Known and Resolved Problems

Obtaining Documentation

New Features

IPM Release 2.6 implements the following new features:

Support for importing device from Device and Credential Repository — Allows you to import devices from Device and Credential Repository. You can import devices as Sources, as Target SAA Responders, or as Target IP Devices.

Differentiated Service Code Point (DSCP) support — Provides the option to select either the IP Precedence settings or the DSCP setting.

Source interface on collector — In the earlier IPM releases, users could not specify a source interface configuration on an individual collector basis while configuring a collector. IPM 2.6 has features to overcome this limitation.

Device Center Integration — The Device Center will be launched for devices in IPM. The Device Center will be launched irrespective of whether a device is present in the Device and Credential Repository or not.

Improved Scalability— Supports 2000 collectors

SSL compliance — SSL compliant and enables secure HTTP communication between the client and server.


Note Access to IPM 2.6 is only possible through the CiscoWorks Homepage. Web Server support through the port 1744 is not available in IPM 2.6.


IPM Documentation


Note We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.


Table 1 Product Documentation 

Document Title
Available Formats

Release Notes for Internetwork Performance Monitor 2.6

Printed document that was included with the product.

On Cisco.com at this URL:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_internetwork_performance_monitor/2.6/release/notes/ipmrn26.html

Installation Guide for Internetwork Performance Monitor 2.6

PDF on the product CD-ROM.

On Cisco.com at this URL:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_internetwork_performance_monitor/2.6/installation/guide/install.html

User Guide for Internetwork Performance Monitor 2.6

PDF on the product CD-ROM.

On Cisco.com at this URL:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_internetwork_performance_monitor/2.6/user/guide/uguide.html

Context-sensitive online help

Select an option from the navigation tree, then click Help.

Click the Help button in the dialog box.


Supported Versions

IPM Release 2.6 supports the following versions on Solaris and Windows:

Support for IPM
Versions

Solaris versions

2.8 and 2.9

Windows versions

Windows 2000 Professional and Server, Windows 2000 Advanced Server, Windows 2000 Advanced Server Terminal Services, Windows 2003, and Windows XP Professional SP1 and SP2 (IPM client only)


Caveats for Using IPM

This section lists all the caveats for using IPM.

Delay While Downloading Java Applet on Windows 

On some Windows systems, the initial download of large Java applets (or subsequent downloads of the same applets that are not cached locally) might take longer than expected.

After the applet has been loaded and cached locally, this problem no longer occurs. The delay is caused by client side filtering mechanisms such as virus scanning. Some virus scanners are configured to automatically scan content downloaded by browsers.

Scanning consumes a lot of memory and results in disk paging on most systems. Downloading is significantly slower than expected, because of this. (The effect is less on systems with large amounts of RAM and virtual memory.)

To resolve this problem:

Disable the automatic scanning of all downloaded files, and instead, enable the scanning of program files only (specified by file extension). Exact instructions vary depending on the virus scanner installed on your system.

For more information, see the following article:

http://support.microsoft.com/support/kb/articles/q240/3/09.asp

[Bug ID: CSCdt22462]

Using Shortcut Keys on Internet Explorer Web Clients

To use the IPM menu shortcut keys, you should first activate the IPM Main Menu by clicking on any of the menu options using the mouse.

To use the IPM menu shortcut keys consecutively, activate the IPM Main Window by clicking anywhere within the IPM Main Window (gray box) using the mouse, every time you use the IPM shortcut keys.

[Bug ID: CSCin07293]

SAA is Renamed to IP SLA

The Service Assurance Agent (SAA) used in IPM is now called the IP Service Level Agreement (IP SLA). In the IPM 2.6 documentation (User Guide, Installation Guide, and Release Notes), please read SAA as IP SLA

Known and Resolved Problems

This section lists and describes the known and resolved Severity 1, 2, 3, and 4 caveats in the IPM 2.6. Severity 1 caveats are the most serious; Severity 2 caveats are less serious; Severity 3 caveats are moderate caveats; Severity 4 caveats are less moderate caveats.

Table 2 describes known problems in this release; Table 3 describes problems resolved since the last release of Internetwork Performance Monitor.


Note To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.).


Table 2 describes the known problems in this release.

Table 2 IPM 2.6 Known Problems 

Bug ID (Severity)
Summary
Explanation

CSCsf17554 (3)

The temporary 90-day evaluation license is not applicable.

When you install LMS 2.6 MP (Mega Patch) for the first time and install IPM 2.6 on LMS 2.6 MP, the temporary 90-day evaluation license is not applicable.

Workaround:

You must re-install LMS 2.6 MP again.

This problem is not applicable if you have purchased a license.

CSCdw65638 (3)

The database password in IPM is not encrypted.

The IPM user ID and the password, stored in the .dbpassword file, is not encrypted.

Workaround:

None.

CSCsa10955 (3)

IPM is not managed by the Common Services daemon manager.

IPM processes cannot be managed by the CiscoWorks Common Services daemon manager.

IPM uses its own daemon manager and cannot be managed by the dmgtd in Common Services.

Workaround:

None.

CSCsa22981(3)

IPM ipmDbBackup cannot backup more than two versions of the IPM database.

The ipmDbBackup utility can only backup two versions of the IPM database. This restricts the number of backup versions that can be maintained and limits the historical data.

The versions that can be backed up are:

/var/tmp/backDir/IPMDB_backup.tar.Z

/var/tmp/backDir/IPMDB_backup.tar.Z.bak

Workaround:

1. Rename the following file
/var/tmp/backDir/IPMDB_backup.tar.Z.bak

2. Run the ipmDbBackup command.

IPM generates files IPMDB_backup.tar.ZIP and IPMDB_backup.tar.Z.bak. It also generates a renamed file that allows you to store more than two copies.

CSCsa23506 (3)

Print IPM client does not function properly.

The Print from IPM Web Client option in JPI 1.4.2_04 does not function properly on the Solaris version of Netscape/Mozilla.

Workaround:

None. This error is caused by the JPI (Solaris) problem.

CSCdy83489 (4)

The IPM Web Client may not work if it goes through a proxy server.

This may occur if you have selected the Use a Proxy Server option check box in the IPM client browser (Internet Explorer > Tools >Internet Options >Connections >LAN Settings).

If you have selected this check box, this error will appear when you launch the IPM web client:
Error closing applet window.java.net.MalformedURLException: java.lang.NumberFormatException: webServerPort.

Workaround:

Clear the Use a Proxy Server option check box (IE > Tools > Internet Options > Connections > LAN Settings).

None

IPM does not support Network Address Translation (NAT) between client and server.

You cannot access an IPM server which is inside the NAT boundary from a client that is outside the NAT boundary. This feature is not supported in IPM.

Workaround:

None.

None

For an FTP collector, the router reboots if the hostname specified is not DNS-resolvable.

While defining a collector for an FTP operation on a router, you must specify the hostname/ip address of the FTP server. The hostname you specify must be DNS resolvable. If not, the router reboots.

Workaround:

1. While configuring the collector, enter the IP address of the FTP server instead of the DNS name.

2. Upgrade the IOS version. For details, see the bug id CSCin19616.

CSCsc59083 (3)

The VeriSign security certificate expires in June 2006.

After June 2006, whenever you launch applet-based pages in IPM, a message appears that the Verisign Certificate has expired in June 2006. However, all modules in IPM continue to work as expected.

Workaround:

None. You can ignore this message.

CSCsb59160 (3)

The IPM Installation hangs if you do not select the IPM client for installation on Solaris.

If you had selected the 'Install both the IPM Server and the IPM Client' earlier on a Solaris machine, you must select the 'Install the IPM Client' option later when prompted.

If you opt not to install the IPM Client at the prompt, the installation hangs.

Workaround:

Terminate the installation and re-install the IPM Client and Server.

CSCsc58716 (3)

IPM Reports do not appear on a Windows 2000 Server.

On some Windows 2000 Server installations, the pages to the links under CiscoWorks Homepage > Internetwork Performance Monitor > Reports appear blank.

For example, when you click on CiscoWorks Homepage >Internetwork Performance Monitor > Reports > Configuration Reports > Sources, a blank page appears.)

Workaround:

A patch is available for fixing this problem. Contact the Technical Assistance Center (TAC) for details.


Table 3 describes the problems resolved since the last release of IPM.

Table 3 IPM 2.6 Resolved Problems 

Bug ID
(Severity)
Summary
Additional Information

CSCin33232 (4)

Applications and Versions displayed IPM as SSL enabled.

Though IPM was not SSL-enabled, the Applications and Versions page displayed IPM as SSL-enabled.

This problem has been resolved in IPM 2.6.

CSCed16486 (3)

IPM 2.5 installation generated bogus Solaris patch errors.

Earlier, in IPM 2.5, though the showrev -p command displayed that all Solaris patches were correctly installed, the installation script incorrectly verified the patches and generated errors for patches that did exist.

This has been resolved in IPM 2.6.

CSCin38349 (3)

No option to specify port for proxy for HTTP operations.

In IPM 2.5, you were allowed to specify only the proxy server name (and not the port number along with it) for HTTP operations.

This has been resolved in IPM 2.6.

CSCin43762 (3)

Config server restarted on configuring a collector.

Earlier, when you configured a collector on a Windows machine with the name of an already existing collector, followed by a blank space, it caused the Config server to restart.

It also displayed an error: Reason: Operation already exists on both the Windows and Solaris machines.

This has been resolved in IPM 2.6.

CSCin42636 (3)

VMS2.2-BT: Uninstalling IPM did not cleanup completely.

Earlier when you un-installed IPM, it did not remove following file:

/htdocs/help/mappingfiles.

This has been resolved in IPM 2.6.

CSCsa01943 (4)

Osagent status did not display correctly on Windows.

In IPM 2.5, on Windows, the naming server was shown incorrectly. Even when the osagent.exe was not running, the naming server displayed that it was running as the NT service.

This has been resolved in IPM 2.6.

CSCed26193 (3)

Needed a password option for IPM CLI commands.

Earlier, IPM users could not specify a password option for the CLI commands.

This has been resolved in IPM 2.6.

CSCee78196 (3)

IPM did not display the errors in the Historical Statistics accurately.

IPM 2.5 did not display errors accurately in Historical Statistics when the target's tcp port was closed.

This has been resolved in IPM 2.6.

CSCef12395 (3)

The number of packets sent for each cycle was not included in IPM.

Earlier, the number of packets sent for each cycle was not included in the IPM export output for the defined jitter operations.

This has been resolved in IPM 2.6.

CSCsa19242 (3)

The owner was set to Unknown when a collector was updated.

Earlier, when collectors were configured, the show rtr conf command showed the owner as Unknown.

This has been resolved in IPM 2.6.

CSCsa25971 (3)

IPM Online Help displayed a 403 Forbidden error and locked the CMF desktop.

Earlier, IPM Online Help returned a 403 Forbidden error, locked the CiscoWorks desktop, you had to restart Netscape.

This has been resolved in IPM 2.6.

CSCsa27964 (3)

IPM could not disable Automated Device Refresh when you launched the IPM Client.

Earlier when you launched an Edit Configuration in an IPM Client, all the sources and targets were automatically refreshed one by one. This was time consuming.

This has been resolved in IPM 2.6.

CSCsa41028 (3)

IPM could not generate the October monthly reports.

Earlier, IPM could not create the reports for the month of October.

This has been resolved in IPM 2.6.


Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. This section explains the product documentation resources that Cisco offers.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a library of technical product documentation on a portable medium. The DVD enables you to access installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the HTML documentation and some of the PDF files found on the Cisco website at this URL:

http://www.cisco.com/univercd/home/home.htm

The Product Documentation DVD is created monthly and is released in the middle of the month. DVDs are available singly or by subscription. Registered Cisco.com users can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation Store at this URL:

http://www.cisco.com/go/marketplace/docstore

Ordering Documentation

You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order Cisco documentation at the Product Documentation Store at this URL:

http://www.cisco.com/go/marketplace/docstore

If you do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Documentation Feedback

You can provide feedback about Cisco technical documentation on the Cisco Technical Support & Documentation site area by entering your comments in the feedback form available in every online document.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you will find information about how to do the following:

Report security vulnerabilities in Cisco products

Obtain assistance with security incidents that involve Cisco products

Register to receive security information from Cisco

A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

For emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

For nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532


Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked encryption key or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending any sensitive material.


Product Alerts and Field Notices

Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool on Cisco.com. This tool enables you to create a profile and choose those products for which you want to receive information.

To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the tool at this URL: http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do


Note Use the Cisco Product Identification Tool to locate your product serial number before submitting a request for service online or by phone. You can access this tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search options: by product ID or model name; by tree view; or, for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.



Tip Displaying and Searching on Cisco.com

If you suspect that the browser is not refreshing a web page, force the browser to update the web page by holding down the Ctrl key while pressing F5.

To find technical information, narrow your search to look in technical documentation, not the entire Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box and then click the Technical Support & Documentation.radio button.

To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.


Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411
Australia: 1 800 805 227
EMEA: +32 2 704 55 55
USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training, and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Packet magazine is the magazine for Cisco networking professionals. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can subscribe to Packet magazine at this URL:

http://www.cisco.com/packet

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

Networking Professionals Connection is an interactive website where networking professionals share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

"What's New in Cisco Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products. You can view the latest release of "What's New in Cisco Documentation" at this URL:

http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm

World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html