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Readme for Campus Manager 5.0.5 on Windows

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Readme for Campus Manager 5.0.5 on Windows

Table Of Contents

Readme for Campus Manager 5.0.5 on Windows

Description

Related Documentation

Hardware and Software Requirements

CM 5.0.5 Upgrade Path

Patches Rolled into Campus Manager 5.0.5

Supported Devices in Campus Manager 5.0.5

Downloading Campus Manager 5.0.5

Downloading From Cisco.com

Downloading From Software Center

Installing Campus Manager 5.0.5

Reinstalling Campus Manager 5.0.5

Device Packages

Known Problems in Campus Manager 5.0.5

Resolved Problems in Campus Manager 5.0.5

Frequently Asked Questions


Readme for Campus Manager 5.0.5 on Windows


This Readme is for Campus Manager 5.0.5 on Windows. It contains:

Description

Related Documentation

Hardware and Software Requirements

Patches Rolled into Campus Manager 5.0.5

Supported Devices in Campus Manager 5.0.5

Downloading Campus Manager 5.0.5

Installing Campus Manager 5.0.5

Reinstalling Campus Manager 5.0.5

Device Packages

Known Problems in Campus Manager 5.0.5

Resolved Problems in Campus Manager 5.0.5

Frequently Asked Questions

Description

Campus Manager 5.0.5 is a software update for Campus Manager 5.0.2. In addition to the devices supported, this package contains fixes to both existing and newly discovered problems.

You should print out and read this document before installing Campus Manager 5.0.5.


Caution Campus Manager 5.0.5 has specific prerequisites. Before installing Campus Manager 5.0.5, see "Hardware and Software Requirements" section.

Related Documentation

Table 1 lists the devices supported in Campus Manager 5.0.5.

A list of all devices supported in Campus Manager 5.0.2 is provided in Supported Devices Tables for LMS 3.0.1 on Cisco.com.

To access this, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/products_device_support_tables_list.html

For a list of fixes to known problems, see "Resolved Problems in Campus Manager 5.0.5" section.

A list of all known and resolved problems in Campus Manager 5.0.2, including the patches containing fixes for known problems rolled into latest SP, is available in Release Notes on Cisco.com.

To access them, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html


Note We sometimes update the printed and electronic documentation after original publication. Therefore, we recommend that you also review other documentation for Campus Manager 5.0.5 on Cisco.com for any updates.


Hardware and Software Requirements

Campus Manager 5.0.5 requires that you have installed CiscoWorks Common Services 3.1 and Campus Manager 5.0.2.

For LMS 3.0.1 users, CiscoWorks Common Services 3.1 and Campus Manager 5.0.2 are available as a part of CiscoWorks LMS 3.0.1.

Hardware and software requirements are the same as those needed for CiscoWorks Common Services 3.1 and Campus Manager 5.0.2.

A detailed list of requirements and instructions to install CiscoWorks Common Services 3.1 and Campus Manager 5.0.2, is available on Cisco.com.

For more information, refer the following documents:

Readmes for CiscoWorks LAN Management Solution 3.0 December 2007 Update

Installing and Getting Started With CiscoWorks LAN Management Solution 3.0.1

To access the documents, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html

CM 5.0.5 Upgrade Path

Use the table below to verify the upgrade path to Campus Manager 5.0.5:

If you have installed...
You must install...

CM5.0 or CM5.0.1

LMS 3.0.1+CM5.0.5

LMS 3.0 December 2007 Update or CM 5.0.4

LMS 3.0.1+CM5.0.5

LMS 3.0 December 2007 Update

CM 5.0.5


Patches Rolled into Campus Manager 5.0.5

There are no patches, containing fixes to bugs, that have been rolled into Campus Manager 5.0.5.

Supported Devices in Campus Manager 5.0.5

Table 1 lists the devices supported in Campus Manager 5.0.5.

For a list of all devices supported in Campus Manager 5.0.2, see the Supported Devices Table for LMS 3.0.1 on Cisco.com (see the "Related Documentation" section).

Table 1 Supported Devices in Campus Manager 5.0.5 

Device Type
Devices/
Modules Supported
sys
ObjectID
Topology
VLAN Mgmt
LANE Mgmt
ATM Mgmt
User Tracking
Path Analysis
Minimum Software

Cisco MWR 2900 Series Mobile Wireless Routers

Cisco MWR 2941-DC Mobile Wireless Router (MWR-2941-DC)

1.3.6.1.4.1.9.1.1014

Yes

NA

NA

NA

NA

Yes

124-19.MR2

Data Center Switches

Cisco Nexus 5010 Switch(N5K-C5010P-BF)

1.3.6.1.4.1.9.12.3.1.3.798

Yes

No

NA

NA

No

Yes

4.0(1a)N1 (1)

Data Center Switches

Cisco Nexus 7000 18-Slot Switch(N7K-C7018)

1.3.6.1.4.1.9.12.3.1.3.777

Yes

No

NA

NA

No

Yes

__

Cisco Wide Area Application Engine (WAE) Appliances

Cisco WAE-674 Wide Area Application Engine (WAE-674)

1.3.6.1.4.1.9.1.957

Yes

NA

NA

NA

NA

Yes

WAAS 4.1.1

Cisco Wide Area Application Engine (WAE) Appliances

Cisco WAE-7371 Wide Area Application Engine (WAE-7371)

1.3.6.1.4.1.9.1.908

Yes

NA

NA

NA

NA

Yes

WAAS 4.1.1

Cisco Wide Area Application Engine (WAE) Appliances

Cisco WAE-7341 Content Engine (WAE-7341)

1.3.6.1.4.1.9.1.907

Yes

NA

NA

NA

NA

Yes

WAAS 4.1.1

Network Analysis Modules

Cisco NAM 2204 Appliance(NAM2220)

1.3.6.1.4.1.9.1.1033

Yes

NA

NA

NA

NA

NA

4.0(1)

Network Analysis Modules

Cisco NAM 2204 Appliance(NAM2204)

1.3.6.1.4.1.9.1.1032

Yes

NA

NA

NA

NA

NA

4.0(1)

Cisco Unified IP Phones 7900 Series

7906 IP Phone

NA

NA

NA

NA

NA

Yes

NA

NA

Cisco Catalyst 2975 Series Switches

Cisco Catalyst 2975 Switch (WS-C2975GS-48PS-L)

1.3.6.1.4.1.9.1.1067

Yes

Yes

NA

NA

NA

Yes

12.2(46)EX

Cisco Catalyst 2975 Series Switches

Cisco Catalyst 2975 Switch (WS-C2975GS-48PS-L Stack)

1.3.6.1.4.1.9.1.1068

Yes

Yes

NA

NA

NA

Yes

12.2(46)EX

Cisco 800 Series Routers

Cisco 892 Integrated Services Router(CISCO892-K9,CISCO892J-K9,CISCO892W-AGN-E-K9,CISCO892W-AGN-P-K9)

1.3.6.1.4.1.9.1.858

Yes

NA

NA

NA

NA

Yes

124-22.YB

Cisco 800 Series Routers

Cisco 891 Integrated Services Router(CISCO891-K9,CISCO891W-AGN-A-K9,CISCO891W-AGN-C-K9,CISCO891W-AGN-N-K9)

1.3.6.1.4.1.9.1.857

Yes

NA

NA

NA

NA

Yes

124-22.YB

Cisco 3800 Series Integrated Services Routers

CISCO 3845 NOVPN Integrated Services Router(3845-NOVPN)

1.3.6.1.4.1.9.1.1102

Yes

NA

NA

NA

NA

Yes

124-22.YB1

Cisco 3800 Series Integrated Services Routers

CISCO 3825 NOVPN Integrated Services Router(3825-NOVPN)

1.3.6.1.4.1.9.1.1103

Yes

NA

NA

NA

NA

Yes

124-22.YB1

Cisco ME 3400 Series Ethernet Access Switches

CISCO ME-3400EG-2CS-A

1.3.6.1.4.1.9.1.1007

Yes

Yes

NA

NA

Yes

Yes

12.2(44)EY

Cisco ME 3400 Series Ethernet Access Switches

CISCO ME-3400EG-12CS

1.3.6.1.4.1.9.1.1008

Yes

Yes

NA

NA

Yes

Yes

12.2(44)EY

Cisco ME 3400 Series Ethernet Access Switches

CISCO ME-3400E-24TS

1.3.6.1.4.1.9.1.1009

Yes

Yes

NA

NA

Yes

Yes

12.2(44)EY

Cisco Catalyst 2350 Series Switches

Cisco Catalyst 2350-48TD-S Switch

1.3.6.1.4.1.9.1.1104

Yes

Yes

NA

NA

Yes1

Yes

12.2.46-EY

Cisco Catalyst 2960 Series Switches

Cisco Catalyst 2960-8TC-S Compact Switch

1.3.6.1.4.1.9.1.1006

Yes

Yes

NA

NA

Yes

Yes

12.2.46-SE

Cisco Catalyst 2960 Series Switches

Cisco Catalyst 2960-48TT-S Switch

1.3.6.1.4.1.9.1.1005

Yes

Yes

NA

NA

Yes

Yes

12.2.46-SE


1. IP phones are supported.

Downloading Campus Manager 5.0.5

You can download the Campus Manager 5.0.5 installer file, cwcm5_0_5_win.zip,by either:

Downloading From Cisco.com

Or

Downloading From Software Center

Downloading From Cisco.com

You can download the updates:

From the Software Downloads page

From the Cisco.com home page, Select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager > Download Software to access the Software Downloads page.

Or

From http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus

To download the file from Cisco.com:


Step 1 Locate the package file cwcm5_0_5_win.zip.

Step 2 Save the file to a temporary working area of your server.


Downloading From Software Center

To download the file from Software Center:


Step 1 Go to the CiscoWorks homepage and select Common Services > Software Center > Software Update.

The Software Updates page appears.

Step 2 Check the Campus manager check box in the Products Installed table, and click Select Updates.

The CCO and Proxy Server Credentials page appears.

You are prompted to enter your Cisco.com User Name and Password. If you have configured proxy settings, you are prompted to enter the Proxy Server User credentials.

You can configure your Proxy Server User credentials from the Proxy Server Setup page.

To access the Proxy Server Setup page, go to the CiscoWorks Homepage and select Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup.

The Proxy Server Setup page appears. Enter the required information in the page to configure your Proxy Server settings.

Step 3 Enter the required credentials, and click Next.

The Available Images page appears with packages for Windows (cwcm5_0_5_win.zip).

Step 4 Select cwcm5_0_5_win.zip and click Next.

The Destination Location page appears.

Step 5 Enter the location or browse to the location using the Browse button.

Step 6 Click Next.

The Summary page appears. The Summary window displays a summary of your inputs.

Step 7 Click Finish to confirm the download operations.

The package file is downloaded to the directory that you selected, in the folder cm.


Installing Campus Manager 5.0.5

Before you install Campus Manager 5.0.5, make sure your installation environment meets the requirements described in "Hardware and Software Requirements" section.

To install Campus Manager 5.0.5:


Step 1 Log into the machine as local administrator.

Step 2 Navigate to the directory that contains the zip file that you have downloaded.

Step 3 Unzip the package file cwcm5_0_5_win.zip to your temporary directory.

Step 4 Navigate to the temporary directory where you have extracted the files packaged in the installer.

Step 5 Double-click the file, cwcm5_0_5_win.exe, to begin installation.

A prompt appears:

This will install Campus Manager 5.0.5. Do you want to proceed?

Step 6 Click Yes to continue or click No to exit the setup.

If you have not installed Common Services 3.1, this message appears:

Install Common Services 3.1 before installing Campus Manager 5.0.5.

The installation terminates when you click OK.

Common Services 3.1 is available as a part of CiscoWorks LMS 3.0.1.

If you have not installed Campus Manager 5.0.2, this message appears:

Install Campus Manager 5.0.2 before installing Campus Manager 5.0.5.

The installation terminates when you click OK.

Campus Manager 5.0.2 is available as a part of CiscoWorks LMS 3.0.1.

A detailed list of instructions to install CiscoWorks Common Services 3.1, and Campus Manager 5.0.2 (a part of CiscoWorks LAN Management Solution 3.0.1) is available on Cisco.com.

To access this, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html

After installing Common Services 3.1, and Campus Manager 5.0.2, resume from Step 5.

Step 7 Click Next in the Welcome Screen to continue your installation.

The Software License Agreement dialog box appears.

Step 8 You should click either:

Accept to continue

or

Do Not Accept to exit the setup

The System Requirements window appears and the installation checks whether the system requirements are met.

If there is no enough disk space to install Campus Manager 5.0.5, the installation displays an error message and stops.

If the minimum requirements are not met, the installation displays a warning message and continues the setup.

Step 9 Click Next.

The Daemons Restart Options dialog box appears with the following message:

If no other CiscoWorks application installations are pending, you can choose to start CiscoWorks Daemons.

Do you want to restart CiscoWorks Daemons at the end of this installation?

If you want to start CiscoWorks daemons, click Yes.

If you do not want to start CiscoWorks daemons, click No.

Step 10 You should click either:

Yes to restart CiscoWorks daemons

or

No if you have any other installations pending

A Summary dialog box displaying the current settings for installation appears.

Step 11 Click Install.

The Setup Complete dialog box appears with the message:

Setup is complete. Click Finish to start CiscoWorks.

Step 12 Click Finish to complete and quit the installation.

To ensure that the installation is successful, go to Common Services > Software Center > Software Update. Click Campus Manager and ensure that the Patches Installed table displays Campus Manager 5.0.5.

Reinstalling Campus Manager 5.0.5

To reinstall Campus Manager 5.0.5, follow the instructions in the "Installing Campus Manager 5.0.5" section.

Device Packages

Cisco's routers and switches are referred to as network devices. Routers and switches must be physically installed in the appropriate chassis and connected to your network (using each specific device's hardware installation guide). A software update that enables Campus Manager to support new features for a particular device is called a device package.

Device Package Updates

Campus Manager provides support for a considerable range of devices by installing device packages. Additional device packages can be added to Campus Manager anytime after the initial product release or installation. When new device packages become available, they are placed on Cisco.com.

Check, http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus to ensure that you have the latest device release. You can add or update device packages using Software Center. Software Center is a component of Common Services.

For more information on using Software Center, see User Guide for Common Services 3.x.

Known Problems in Campus Manager 5.0.5

Known problems are unexpected behaviors or defects in Campus Manager software releases.

To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)

For a list of known problems in Campus Manager 5.0.2, see Readmes for CiscoWorks LAN Management Solution 3.0 December 2007 Update available on Cisco.com.

To access them, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html

Table 2 Known Problems in Campus Manager 5.0.5

Bug ID
Summary

CSCsl74516

Manually update the device type for a device and try to discover the device using DCR as seed list option. After discovery, the Sysobject ID is updated but the device type is not updated.

CSCsz23309

UT is not supported for some devices. Trigger Data Collection in Campus Manager. After the completion of DC run the UT Major Acquisition. After completing the UT Acquisition, Campus Manager does not detect any endhost although the endhost is connected with devices.

CSCsz47670

In Campus Manager 5.0.5 Online Help, User Tracking details should be corrected for Cisco2975 and Cisco 2350 devices .


Resolved Problems in Campus Manager 5.0.5

Table 3 lists the resolved problems in Campus Manager 5.0.5.

Table 3 Resolved Problems in Campus Manager 5.0.5

Bug ID
Summary

CSCsq69772

Campus Manager Port Attribute report via e-mail fails. The report needs user to login with network administrator rights. The report is read only and should only require a network operator or help desk role and not a system administrator.

CSCsr18078

UT Acquisition Settings does not explain why an e-mail address is wrong. The apply button is no longer working.

CSCsu50527

IP phones existing in the network may be detected but not categorized as IP phones.

CSCsu50528

The option to delete end hosts table after every major acquisition does not work, although the delete interval settings may be configured. This is seen when subnet-based acquisition settings are also configured. The user will have to click delete now in order to clear the older entries.

CSCsv54699

UT-import feature is not importing the provided CSV data

CSCsv57850

Campus Manager's DBEncrypt.dll still links to libeay32.dll instead of cwlibeay32.dll. The impact of this is that the various dbmonitor processes (e.g. CmfDbMonitor, UPMDbMonitor) may fail to initialize.

CSCsu04392

When a user gets connected to different ports of the network across multiple runs of UT, UT creates new records for the same user. When UTLite events are sent, due to the different DBID in currently active record, username is not getting updated.

CSCsw63454

After a minor acquisition runs, the Hostname and Subnet fields in User Tracking may be empty even though there was data prior to the minor acquisition. Additionally, after a subsequent major acquisition is run, the fields are populated again.

CSCsw87092

If duplicate IP addresses are available in network then UTXPing is taking longer time for fetching the IP address from the host.

CSCsw96402

User Tracking may show old IP addresses when there is a change in the host IP address.

CSCsu95243

Cluster devices are missing in topology view with duplication of groups.

CSCsz01023

According to the UTLITE functionality, only the MAC Address of the endhost is checked and the login events are updated for the active endhost. But currently, the login events are updated only if both MAC address and IP address match.

CSCsz21493

Hostname and subnet are not retained in minor acquisition, if DHCP is enabled.


Frequently Asked Questions

How will I know which version of Campus Manager I have installed?

I do not want support for all the devices that you have supported in Campus Manager 5.0.5. Can I select only the devices I want?

Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

Where can I find information on the supported devices for Campus Manager 5.0.5?

Q. How will I know which version of Campus Manager I have installed?

A. To check the version of Campus Manager installed on your system, from the CiscoWorks desktop, select Common Services > Software Center > Software Update > Campus Manager.

The Patches Installed table displays the installed version of the applications.

If Patches Installed Table Displays
Campus Manager Version Installed is...

Campus Manager - 5.0.5

5.0.5


Q. I do not want support for all the devices that you have supported in Campus Manager 5.0.5. Can I select only the devices I want?

A. No. The present installation framework does not support this feature. Even if you do not have all the supported devices, installing Campus Manager 5.0.5 will not adversely affect your network.

Q. Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

A. The device support packages are available at the following locations:


Q. Where can I find information on the supported devices for Campus Manager 5.0.5?

A. You can find the latest information on supported devices for Campus Manager 5.0.5, see Supported Devices Tables for LMS 3.0.1 on Cisco.com.

To access this, either:

Go to the Cisco.com home page and select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager.

From the Technical Documentation & Tools section, select General Information > Compatibility Information > Supported Devices Table for LMS 3.0.1

Or

Go to

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/products_device_support_tables_list.html


Note The Supported Devices Table for LMS 3.0.1 contains the information on device support for Campus Manager 5.0.5.