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Readme for Campus Manager 5.0.3 on Windows

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Readme for Campus Manager 5.0.3 on Windows

Table Of Contents

Readme for Campus Manager 5.0.3 on Windows

Description

Related Documentation

Hardware and Software Requirements

CM 5.0.3 Upgrade Path

Patches Rolled into Campus Manager 5.0.3

Supported Devices in Campus Manager 5.0.3

Downloading Campus Manager 5.0.3

Downloading From Cisco.com

Downloading From Software Center

Installing Campus Manager 5.0.3

Reinstalling Campus Manager 5.0.3

Known Problems in Campus Manager 5.0.3

Resolved Problems in Campus Manager 5.0.3

Frequently Asked Questions


Readme for Campus Manager 5.0.3 on Windows


This Readme is for Campus Manager 5.0.3 on Windows. It contains:

Description

Related Documentation

Hardware and Software Requirements

Patches Rolled into Campus Manager 5.0.3

Supported Devices in Campus Manager 5.0.3

Downloading Campus Manager 5.0.3

Installing Campus Manager 5.0.3

Reinstalling Campus Manager 5.0.3

Known Problems in Campus Manager 5.0.3

Resolved Problems in Campus Manager 5.0.3

Frequently Asked Questions

Description

Campus Manager 5.0.3 is a software update for Campus Manager 5.0.2. In addition to the devices supported, this package contains fixes to both existing and newly discovered problems.

You should print out and read this document before installing Campus Manager 5.0.3.


Caution Campus Manager 5.0.3 has specific prerequisites. Before installing Campus Manager 5.0.3, see "Hardware and Software Requirements" section.

Related Documentation

Table 1 lists the devices supported in Campus Manager 5.0.3.

A list of all devices supported in Campus Manager 5.0.2 is provided in Supported Devices Tables for LMS 3.0 December 2007 Update on Cisco.com.

To access this, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/products_device_support_tables_list.html

For a list of fixes to known problems, see "Resolved Problems in Campus Manager 5.0.3" section.

A list of all known and resolved problems in Campus Manager 5.0.2, including the patches containing fixes for known problems rolled into latest SP, is available in Readmes for CiscoWorks LAN Management Solution 3.0 December 2007 Update on Cisco.com.

To access the Readmes for CiscoWorks LAN Management Soltion 3.0 December 2007 Update on Solaris, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html

To access the Readmes for CiscoWorks LAN Management Soltion 3.0 December 2007 Update on Windows, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html


Note We sometimes update the printed and electronic documentation after original publication. Therefore, we recommend that you also review other documentation for Campus Manager 5.0.3 on Cisco.com for any updates.


Hardware and Software Requirements

Campus Manager 5.0.3 requires that you have installed CiscoWorks Common Services 3.1.1 and Campus Manager 5.0.2. For LMS 3.0 users, they are available as a part of CiscoWorks LMS 3.0 December 2007 Update.

To procure LMS 3.0 December 2007 Update, go to:

http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps2425/ps7196/prod_bulletin0900aecd807211c6.html

Hardware and software requirements are the same as those needed for CiscoWorks Common Services 3.1.1 and Campus Manager 5.0.2 installation.

A detailed list of requirements and instructions to install CiscoWorks Common Services 3.1.1 and Campus Manager 5.0.2, is available on Cisco.com.

For more information, refer the following documents:

Readme for CiscoWorks LAN Management Solution 3.0 December 2007 Update on Windows

Installing and Getting Started With CiscoWorks LAN Management Solution 3.0

To access the documents, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html

CM 5.0.3 Upgrade Path

Use the table below to verify the upgrade path to Campus Manager 5.0.3:

If you have installed...
You must install...

CM4.0 or higher

LMS 3.0+LMS 3.0 2007 Update+CM5.0.3

CM4.0.3 or higher

LMS 3.0+LMS 3.0 December 2007 Update+CM5.0.3

CM4.0.6 or higher

LMS 3.0+LMS 3.0 2007 Update+CM5.0.3

CM5.0 or CM5.0.1

LMS 3.0 2007 Update+CM5.0.3


Patches Rolled into Campus Manager 5.0.3

There are no patches, containing fixes to bugs, that have been rolled into Campus Manager 5.0.3.

Supported Devices in Campus Manager 5.0.3

Table 1 lists the devices supported in Campus Manager 5.0.3.

For a list of all devices supported in Campus Manager 5.0.2, see the Supported Devices Table for LMS 3.0 December 2007 Update on Cisco.com (see the "Related Documentation" section).

Table 1 Supported Devices in Campus Manager 5.0.3 

Device Type
Devices/
Modules Supported
sys
ObjectID
Topology
VLAN Mgmt
LANE Mgmt
ATM Mgmt
User Tracking
Path Analysis
Minimum Software

Cisco MDS 9000 Series Multilayer Switches

Cisco MDS 9124 Multilayer Fabric Switch

1.3.6.1.4.1.9.12.3.1.3.587

Yes

NA

NA

NA

NA

Yes

SAN-OS 2.0(3)

Cisco 1800 Series Routers

Cisco 1805 Integrated Services Router

1.3.6.1.4.1.9.1.981

Yes

NA

NA

NA

NA

Yes

12.4(15)XY

Cisco Wide Area Application Engine (WAE) Appliances

Cisco WAE-512 Wide Area Application Engine

1.3.6.1.4.1.9.1.776

Yes

NA

NA

NA

NA

Yes

oe512-4.0.13.23

Cisco WAE-612 Wide Area Application Engine

1.3.6.1.4.1.9.1.777

Yes

NA

NA

NA

NA

Yes

oe612-4.0.13.23

Cisco WAE-7326 Wide Area Application Engine

1.3.6.1.4.1.9.1.787

Yes

NA

NA

NA

NA

Yes

oe7326-4.0.13.23

Cisco WAE-611 Wide Area Application Engine

1.3.6.1.4.1.9.1.786

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 3750 Series Switches

Cisco Catalyst 3750G-24 Switch

1.3.6.1.4.1.9.1.511

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-48 Switch

1.3.6.1.4.1.9.1.512

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750-24TS Switch

1.3.6.1.4.1.9.1.513

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-24T Switch

1.3.6.1.4.1.9.1.514

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750-48PS Switch

1.3.6.1.4.1.9.1.535

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750 Series Switches

Cisco Catalyst 3750G-24PS Switch

1.3.6.1.4.1.9.1.602

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-48PS Switch

1.3.6.1.4.1.9.1.603

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-48TS Switch

1.3.6.1.4.1.9.1.604

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-24TS-1U Switch

1.3.6.1.4.1.9.1.624

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750-24FS Switch

1.3.6.1.4.1.9.1.656

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-24WS-S25 Switch

1.3.6.1.4.1.9.1.778

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 3750G-24WS-S50 Switch

1.3.6.1.4.1.9.1.779

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 6500 Series Switches

Cisco Catalyst 6509-V-E Switch

1.3.6.1.4.1.9.1.832

Yes

Yes

NA

NA

Yes1

Yes

12.2(18)SXF10

Cisco 7600 Series Routers

Cisco 7606-S Router

1.3.6.1.4.1.9.1.863

Yes

Yes

NA

NA

Yes1

Yes

12.2.33SRB1

Cisco 7609S Router

1.3.6.1.4.1.9.1.864

Yes

Yes

NA

NA

Yes1

Yes

12.2.33SRB1

Cisco 7200 Series Routers

Cisco 7201 Router

1.3.6.1.4.1.9.1.821

Yes

NA

NA

NA

Yes1

Yes

12.2.31SB5

Cisco 12000 Series Routers

Cisco 12016 Router

1.3.6.1.4.1.9.1.273

Yes

NA

NA

NA

NA

Yes

3.5.2

Cisco Catalyst 4500 Series Switches

Cisco Catalyst 4506-E Switch

1.3.6.1.4.1.9.1.875

Yes

Yes

NA

NA

Yes1

Yes

12.2(40)SG

Cisco Catalyst 4510R-E Switch

1.3.6.1.4.1.9.1.877

Yes

Yes

NA

NA

Yes1

Yes

12.2(40)SG

Cisco Catalyst 4503-E Switch

1.3.6.1.4.1.9.1.874

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 4507R-E Switch

1.3.6.1.4.1.9.1.876

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Interface Cards

Cisco 3205 Wireless Mobile Interface Card (WMIC)

1.3.6.1.4.1.9.1.819

Yes

NA

NA

NA

NA

Yes

12.3

Cisco 3202 Wireless Mobile Interface Card (WMIC)

1.3.6.1.4.1.9.1.667

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 2960 Series Switches

Cisco Catalyst 2960-24PC-L Switch

1.3.6.1.4.1.9.1.950

Yes

Yes

NA

NA

Yes1

Yes

12.2(44)SE

Cisco Catalyst 2960-24LT-L Switch

1.3.6.1.4.1.9.1.951

Yes

Yes

NA

NA

Yes1

Yes

12.2(44)SE

Cisco Catalyst 2960PD-8TT-L Compact Switch

1.3.6.1.4.1.9.1.952

Yes

Yes

NA

NA

Yes1

Yes

12.2(44)SE

Cisco Network Modules

Cisco 2600,2800,3700,3800 Series 16-Port EtherSwitch Service Module

1.3.6.1.4.1.9.1.702

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2600,2800,3700,3800 Series 16-Port EtherSwitch Service Module

1.3.6.1.4.1.9.1.663

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2800,3800 Series 23-Port EtherSwitch Service Module

1.3.6.1.4.1.9.1.664

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2851,3800 Series 24-Port EtherSwitch (with Stackwise Connectors) Service Module

1.3.6.1.4.1.9.1.665

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2851,3800 Series 48-Port EtherSwitch Service Module

1.3.6.1.4.1.9.1.666

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2100 Series Wireless LAN Controllers

Cisco 2106 Wireless LAN Controller

1.3.6.1.4.1.9.1.828

Yes

NA

NA

NA

NA

Yes

4.2.103.0

Cisco Catalyst 6500 Series Service Modules

WS-SVC-WISM-1-K9

NA

Yes

NA

NA

NA

NA

NA

SWISMK9-32 or later

(Parentdevice:12.2(18)SXF10a)

SAMI

1.3.6.1.4.1.9.1.744

Yes

NA

NA

NA

NA

Yes

BWG 1.0

HA4.0

Cisco Catalyst 3560-E Series Switches

Cisco Catalyst 3560E-12SD-E Switch

1.3.6.1.4.1.9.1.956

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco 600 Series Content Engines

Cisco 611 Content Engine

1.3.6.1.4.1.9.1.708

Yes

NA

NA

NA

NA

Yes

 

Cisco ME 3400 Series Ethernet Access Switches

Cisco ME 3400-24FS-A Switch

1.3.6.1.4.1.9.1.873

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco 3200 Series Mobile Access Routers

Cisco 3270 Rugged Router

1.3.6.1.4.1.9.1.689

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 4900 Series Switches

Cisco Catalyst 4900M Switch

1.3.6.1.4.1.9.1.917

Yes

Yes

NA

NA

NA

Yes

 

Cisco 4400 series Wireless LAN Controllers

Cisco 4402 Wireless LAN Controller

1.3.6.1.4.1.14179.1.1.4.3

Yes

NA

NA

NA

NA

Yes

4.1.171.0

Cisco ASR 1000 Series Aggregation Services Routers

Cisco ASR 1006 Router

1.3.6.1.4.1.9.1.925

Yes

NA

NA

NA

NA

Yes

IOS XE (2.1)

Cisco Wireless LAN Controller Modules

Integrated service router series 2800, 3800 with Wireless LAN Controller Network Module

1.3.6.1.4.1.9.1.818

Yes

NA

NA

NA

NA

Yes

 

Cisco Services Modules

Cisco Catalyst 6500, 7600 Series Wireless Services Module

1.3.6.1.4.1.14179.1.1.4.4

Yes

NA

NA

NA

NA

Yes

 

1 IP Phones are supported.


Downloading Campus Manager 5.0.3

You can download the Campus Manager 5.0.3 installer file, cwcm5_0_3_win.zip,by either:

Downloading From Cisco.com

Or

Downloading From Software Center

Downloading From Cisco.com

You can download the updates:

From the Software Downloads page

From the Cisco.com home page, Select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager > Download Software to access the Software Downloads page.

Or

From http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus

To download the file from Cisco.com:


Step 1 Locate the package file cwcm5_0_3_win.zip.

Step 2 Save the file to a temporary working area of your server.


Downloading From Software Center

To download the file from Software Center:


Step 1 Go to the CiscoWorks homepage and select Common Services > Software Center > Software Update.

The Software Updates page appears.

Step 2 Check the Campus manager check box in the Products Installed table, and click Select Updates.

The CCO and Proxy Server Credentials page appears.

You are prompted to enter your Cisco.com User Name and Password. If you have configured proxy settings, you are prompted to enter the Proxy Server User credentials.

You can configure your Proxy Server User credentials from the Proxy Server Setup page.

To access the Proxy Server Setup page, go to the CiscoWorks Homepage and select Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup.

The Proxy Server Setup page appears. Enter the required information in the page to configure your Proxy Server settings.

Step 3 Enter the required credentials, and click Next.

The Available Images page appears with packages for Windows (cwcm5_0_3_win.zip ).

Step 4 Select cwcm5_0_3_win.zip and click Next.

The Destination Location page appears.

Step 5 Enter the location or browse to the location using the Browse button.

Step 6 Click Next.

The Summary page appears. The Summary window displays a summary of your inputs.

Step 7 Click Finish to confirm the download operations.

The package file is downloaded to the directory that you selected, in the folder cm.


Installing Campus Manager 5.0.3

Before you install Campus Manager 5.0.3, make sure your installation environment meets the requirements described in "Hardware and Software Requirements" section.

To install Campus Manager 5.0.3:


Step 1 Log into the machine as local administrator.

Step 2 Navigate to the directory that contains the zip file that you have downloaded.

Step 3 Unzip the package file cwcm5_0_3_win.zip to your temporary directory.

Step 4 Navigate to the temporary directory where you have extracted the files packaged in the installer.

Step 5 Double-click the file, cwcm5_0_3_win.exe, to begin installation.

A prompt appears:

This will install Campus Manager 5.0.3. Do you want to proceed?

Step 6 Click Yes to continue or click No to exit the setup.

If you have not installed Common Services 3.1.1, this message appears:

Install Common Services 3.1.1 before installing Campus Manager 5.0.3.

The installation terminates when you click OK.

Common Services 3.1.1 is available as a part of CiscoWorks LMS 3.0 December 2007 Update.

If you have not installed Campus Manager 5.0.2, this message appears:

Install Campus Manager 5.0.2 before installing Campus Manager 5.0.3.

The installation terminates when you click OK.

Campus Manager 5.0.2 is available as a part of CiscoWorks LMS 3.0 December 2007 Update.

A detailed list of instructions to install CiscoWorks Common Services 3.1.1, and Campus Manager 5.0.2 (a part of CiscoWorks LAN Management Solution 3.0 December 2007 Update) is available on Cisco.com.

To access this, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html

After installing Common Services 3.1.1, and Campus Manager 5.0.2, resume from Step 5.

Step 7 Click Next in the Welcome Screen to continue your installation.

The Software License Agreement dialog box appears.

Step 8 You should click either:

Accept to continue

or

Do Not Accept to exit the setup

The System Requirements window appears and the installation checks whether the system requirements are met.

If there is no enough disk space to install Campus Manager 5.0.3, the installation displays an error message and stops.

If the minimum requirements are not met, the installation displays a warning message and continues the setup.

Step 9 Click Next.

The Daemons Restart Options dialog box appears with the following message:

If no other CiscoWorks application installations are pending, you can choose to start CiscoWorks Daemons.

Do you want to restart CiscoWorks Daemons at the end of this installation?

If you want to start CiscoWorks daemons, click Yes.

If you do not want to start CiscoWorks daemons, click No.

Step 10 You should click either:

Yes to restart CiscoWorks daemons

or

No if you have any other installations pending

A Summary dialog box displaying the current settings for installation appears.

Step 11 Click Install.

The Setup Complete dialog box appears with the message:

Setup is complete. Click Finish to start CiscoWorks.

Step 12 Click Finish to complete and quit the installation.

To ensure that the installation is successful, go to Common Services > Software Center > Software Update. Click Campus Manager and ensure that the Patches Installed table displays Campus Manager 5.0.3.

Reinstalling Campus Manager 5.0.3

To reinstall Campus Manager 5.0.3, follow the instructions in the "Installing Campus Manager 5.0.3" section.

Known Problems in Campus Manager 5.0.3

Known problems are unexpected behaviors or defects in Campus Manager software releases.

To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)

For a list of known problems in Campus Manager 5.0.2, see Readmes for CiscoWorks LAN Management Solution 3.0 December 2007 Update on Windows available on Cisco.com (see "Related Documentation" section).

Table 2 lists all the Known Problems in Campus Manager 5.0.3.

Table 2 Known Problems in Campus Manager 5.0.3

Bug ID
Summary

CSCso59624

Neighbor device information is not shown in Data Collection report and Topology Services for Cisco SAMI with Home Agent.

CSCso68976

In Topology maps, a single link between C2106WLC device and its neighbor is displayed twice. This happens when there is a mismatch between the MIB values of ifName and ifDesc.

CSCsk44148

Campus Manager incorrectly shows a FastEthernet link for WAE612 device. This occurs when you launch the Link Attributes report of the WAE612 device from topology maps.


Resolved Problems in Campus Manager 5.0.3

Table 3 lists the resolved problems in Campus Manager 5.0.3.

Table 3 Resolved Problems in Campus Manager 5.0.3

Bug ID
Summary

CSCsl08093

While searching for a root device with help of Spanning Tree Protocol, Campus Manager displayed additional root devices found.

CSCsm63631

Campus Manager Data Extraction Engine did not export the End host report based on a switch and a subnet.

CSCsm87821

Campus Manager 5.0.2 sent wrong authorization requests to the ACS server.

CSCsm97643

Ports with Multiple MACs report in User Tracking, displayed ports which had only one MAC address associated with it for a given device.

CSCsm66361

Online help for System Defined groups was incorrect.

CSCsl97497

The IP Address field in the User Tracking end hosts report contained null value for certain entries, instead of a valid IP address.

CSCsl27473

Data Collection results were not displayed, when Campus Manager was installed on Japanese Operating Systems.

CSCso14144

User Tracking did not properly reflect the usernames from Windows end hosts even when UTLite support was enabled. This occured when there were duplicate entries for a given MAC address. In this case, the UTLite updates were ignored, and the username was not be written to the database.

CSCso26601

When the UT End Host report was launched from Device center, it displayed only a partial list of the end hosts discovered in the network.

CSCso36787

User Tracking deleted usernames at the completion of every UT Major Acquisition process.

CSCso24990

In the Campus Manager 5.0 > Configuration > VLAN Port Assignment screen, you were not able to search for ports using the port description set in the switch.

CSCsj95105

When you were managing 5000 devices on the same LMS Windows server, Data Collection did not run and errors were recorded in the log files.

CSCsl71054

Data Collection metrics report did not launch for the last Data Collection completed.

CSCsl96359

User Tracking end hosts records showed a few end host IP addresses with the ampersand (&) character at the end. At times it was reflected in the end host hostname field.

CSCso55021

Data Collection was not running properly and all the links in Topology maps were shown in red dotted lines. This happened if the hostname was null for some of the devices.

CSCsl57852

Campus Manager Topology Services did not display any topology groups. Expanding one of the group trees resulted in an empty list. This occurred if there were a large number of user or system-defined groups configured on the system.

CSCsl89095

New end host records were not added to User Tracking. This occurred if there were multiple entries in User Tracking with the same MAC address but no IP information.


Frequently Asked Questions

How will I know which version of Campus Manager I have installed?

I do not want support for all the devices that you have supported in Campus Manager 5.0.3. Can I select only the devices I want?

Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

Where can I find information on the supported devices for Campus Manager 5.0.3?

Q. How will I know which version of Campus Manager I have installed?

A. To check the version of Campus Manager installed on your system, from the CiscoWorks desktop, select Common Services > Software Center > Software Update > Campus Manager.

The Patches Installed table displays the installed version of the applications.

If Patches Installed Table Displays
Campus Manager Version Installed is...

Campus Manager - 5.0.3

5.0.3


Q. I do not want support for all the devices that you have supported in Campus Manager 5.0.3. Can I select only the devices I want?

A. No. The present installation framework does not support this feature. Even if you do not have all the supported devices, installing Campus Manager 5.0.3 will not adversely affect your network.

Q. Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

A. The device support packages are available at the following locations:


Q. Where can I find information on the supported devices for Campus Manager 5.0.3?

A. You can find the latest information on supported devices for Campus Manager 5.0.3, see Supported Devices Tables for LMS 3.0 December 2007 Update on Cisco.com.

To access this, either:

Go to the Cisco.com home page and select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager.

From the Technical Documentation & Tools section, select General Information > Compatibilty Information > Supported Devices Table for LMS 3.0 December 2007 Update.

Or

Go to

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/products_device_support_tables_list.html


Note The Supported Devices Table for LMS 3.0 December 2007 Update contains the information on device support for Campus Manager 5.0.3.