Table Of Contents
Readme for Campus Manager 4.0.4 on Windows
This Readme is for Campus Manager 4.0.4 on Windows. It contains:
Campus Manager 4.0.4 is a software update for
Campus Manager 4.0.3. In addition to the devices supported, this package contains fixes to both existing and newly discovered problems.
Note You should print out and read this document before installing
Campus Manager 4.0.4.
Campus Manager 4.0.4 provides the following new features and enhancements:
•Support for Microsoft Visio 2003 — Allows you to export Topology maps in Visio 2003 format.
•Improved workflow for Configuring Subnet Acquisition — Allows you to include or exclude specified subnets to perform major acquisition.
•Removal of nested scroll bars — Nested scroll bars in User Tracking reports have been removed, for ease of use.
•Export and Print of User Tracking data—Allows you to print or export all User Tracking data at the same time.
Caution Campus Manager 4.0.4 has specific prerequisites. Before installing Campus Manager 4.0.4, see "Hardware and Software Requirements" section.
Table 2 lists the devices supported in Campus Manager 4.0.4.
A list of all devices supported in Campus Manager 4.0.3 is available on Cisco.com. To access this, go to: http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/camp_mgr/
For a list of fixes to known problems, see the "Resolved Problems in Campus Manager 4.0.4" section.
A list of all known and resolved problems in Campus Manager 4.0.3, including the patches containing fixes for known problems rolled into latest SP, is available on Cisco.com.
Note We sometimes update the printed and electronic documentation after original publication. Therefore, we recommend that you also review other documentation for Campus Manager 4.0.3 on Cisco.com for any updates.
Hardware and Software Requirements
Campus Manager 4.0.4 requires that you have installed CiscoWorks Common Services 3.0.3 and Campus Manager 4.0.3. For LMS 2.5 users, they are available as a part of CiscoWorks LMS 2.5 December 2005 Update (LMS 2.5.1) available at http://cisco.com/cgi-bin/tablebuild.pl/lms25.
Hardware and software requirements are the same as those needed for initial CiscoWorks Common Services 3.0.3 and Campus Manager 4.0.3 installation. For a detailed list of requirements and instructions to install CiscoWorks Common Services 3.0.3 and Campus Manager 4.0.3, go to Cisco.com:
•For documentation on CiscoWorks Common Services 3.0.3, go to: http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/
•For documentation on Campus Manager 4.0.3, go to: http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/
CM 4.0.4 Upgrade Path
Use the table below to verify the upgrade path to Campus Manager 4.0.4:
Patches Rolled Into Campus Manager 4.0.4
Table 1 lists the patches containing fixes for the bugs rolled into Campus Manager 4.0.4.
Supported Devices in Campus Manager 4.0.4
Table 2 lists the devices supported in Campus Manager 4.0.4.
For a list of all devices supported in Campus Manager 4.0.3 including devices supported in previous versions of SP, see the Supported Devices Table for
Campus Manager 4.0.3 on Cisco.com (see the "Related Documentation" section).
Table 2 Supported Devices in Campus Manager 4.0.4
Device Type Devices/
Topology VLAN Mgmt LANE Mgmt ATM Mgmt User Tracking Path Analysis Minimum Software
Cisco 800 Series Routers
Cisco 10000 Series Routers
Cisco Catalyst 3560 Series Switches
Cisco Catalyst 2960 Series Switches
Cisco Catalyst 4500 Series Switches
Cisco Catalyst 2400 Series Ethernet Access Switches
Cisco Catalyst 3400 Series Ethernet Access Switches
Cisco Multilayer Fabric Switch
Cisco Content Server Switches
Cisco IP Phones
1 Support for IP phones is also provided.
Downloading Campus Manager 4.0.4
You can download the Campus Manager 4.0.4 installer file, cwcm4_0_4_win.zip, either from Cisco.com or from Software Center.
Downloading From Cisco.com
You can download the updates from Cisco.com either by selecting
Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager > Download Software Image.
To download the file from Cisco.com:
Step 1 Locate the package file cwcm4_0_4_win.zip.
Step 2 Save the file to a temporary working area of your server.
Downloading From Software Center
To download the file from Software Center:
Step 1 From CiscoWorks homepage, select Common Services > Software Center > Software Updates.
The Software Updates page appears.
Step 2 In the Products Installed table, select the check box corresponding to Campus Manager.
Step 3 Click Select Updates in the Software Updates page.
The Source Location page appears.
The Available Images page appears with packages for both Windows and Solaris (cwcm4_0_4_win.zip and cwcm4_0_4_sol.zip).
Step 4 Select cwcm4_0_4_win.zip and click Next.
The Destination Location page appears.
Step 5 Enter the location or browse to the location using the Browse button..
Step 6 Click Next.
The Summary page appears. The Summary window shows a summary of your inputs.
Step 7 Click Finish to confirm the download operations.
The package file are extracted to the user-selected directory in the folder cm.
Installing Campus Manager 4.0.4
Before you install Campus Manager 4.0.4 , make sure your installation environment meets the requirements described in "Hardware and Software Requirements" section.
Campus Manager 4.0.4 installation takes approximately 20 minutes. If you opt to back up, package installation might take longer.
Before installing Campus Manager 4.0.4, note that:
•Campus Manager 4.0.4 installation prompts you to back up all files that it replaces.
•You are not prompted to back up the files while reinstalling
Campus Manager 4.0.4.
To install Campus Manager 4.0.4 on Campus Manager 4.0.3:
Step 1 Log in as local administrator.
Step 2 Navigate to the directory that contains the zip file that you downloaded.
Step 3 Unzip the package file cwcm4_0_4_win.zip to your temporary directory.
Step 4 Double-click the file, cwcm4_0_4_win.exe, to begin installation.
A prompt appears:Do you really want to install Campus Manager 4.0.4?
Step 5 Click Yes to continue or click No to exit the setup.
If you have not installed Common Services 3.0.3 or later, this message appears:
Install CiscoWorks Common Services 3.0.3 before installing Campus Manager 4.0.4.
The installation terminates when you click OK.
Note Common Services 3.0.3 is available as a part of CiscoWorks LMS 2.5 December 2005 Update (LMS 2.5.1) available at http://cisco.com/cgi-bin/tablebuild.pl/lms25.
For details on installing Common Services 3.0.3, see the Installation and Setup Guide for CiscoWorks Common Services 3.0.3 (Includes CiscoView) on Windows (With LMS 2.5.1) at the following location:
If you have not installed Campus Manager 4.0.3, this message appears:
Install Campus Manager 4.0.3 before installing Campus Manager 4.0.4.
Note Campus Manager 4.0.3 is available as a part of CiscoWorks LMS 2.5 December 2005 Update (LMS 2.5.1) at http://cisco.com/cgi-bin/tablebuild.pl/lms25.
For details on installing Campus Manager 4.0.3, see the Installation and Setup Guide for Campus Manager 4.0.3 on Solaris at the following location:
After installing Common Services 3.0.3 and Campus Manager 4.0.3, resume from Step 4.
Step 6 Click Next in the Welcome Screen that appears.
A dialog box appears with the following message:You may decide to uninstall Campus Manager 4.0.4 later. However, to uninstall Campus Manager 4.0.4, you must first back up the database and any files that will be affected during installation now.You may back up the database and any affected files during this first-time installation only.For more information, please see the Campus Manager 4.0.4 readme.Do you want to back up now?
Step 7 Either:
•Click Yes to back up the database and the affected files and continue.
•Click No to continue installation without backing up files.
A dialog box appears with the following message:Cisco recommends that you back up during the installation of Campus Manager 4.0.4.You will NOT have the option to back up these files if you reinstall Campus Manager 4.0.4 later.Are you sure you want to proceed WITHOUT backing up the database and other files now?
Step 8 Click Yes to continue without backing up or click No to exit the setup.
The Software License Agreement dialog box appears.
Step 9 Click Accept to accept and continue or click Do Not Accept to exit the setup.
The System Requirements window appears and installation checks system requirements.
•If there is not enough disk space to install Campus Manager 4.0.4, the installation displays an error message and stops.
•If the minimum requirements are not met, the installation displays an error message and exits the setup.
Step 10 Click Next.
The Daemons Restart Options dialog box appears with the following message:If no other CiscoWorks application installations are pending, you can choose to start CiscoWorks Daemons.Do you want to restart CiscoWorks Daemons at the end of this installation?If you want to start CiscoWorks daemons, click Yes.
If you do not want to start CiscoWorks daemons, click No.
Step 11 Click Yes to restart CiscoWorks daemons, or click No if you have any other installations pending.
A Summary dialog box displaying the current settings for installation appears.
Step 12 Click Next.
The Setup Complete dialog box appears with the message:Setup is complete. Click Finish to start CiscoWorks.
Step 13 Click Finish to complete and quit the installation.
Step 14 Verify the installation by selecting Common Services > Software Center > Software Update > Campus Manager.
The Patches Installed table displays Campus Manager -4.0.4.
Reinstalling Campus Manager 4.0.4
To reinstall Campus Manager 4.0.4 on Campus Manager 4.0.3, follow the instructions in the
"Installing Campus Manager 4.0.4" section.
Note You are not prompted to back up the files during reinstallation of Campus Manager 4.0.4.
Known Problems in Campus Manager 4.0.4
Known problems are unexpected behaviors or defects in Campus Manager software releases.
Note To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)
For a list of known problems in Campus Manager 4.0.3, see Release Notes for Campus Manager 4.0.3 on Cisco.com (see "Related Documentation" section).
Table 3 lists the known problem in Campus Manager 4.0.4.
Resolved Problems in Campus Manager 4.0.4
Table 4 describes the resolved problems in Campus Manager 4.0.4.
Frequently Asked Questions
Q. How will I know which version of Campus Manager I have installed?
A. To check the version of Campus Manager installed on your system, from the CiscoWorks desktop, select CommonServices > Software Center > Software Update > CampusManager.
The Patches Installed table displays the installed version of the applications.
If Patches Installed Table Displays Campus Manager Version Installed is...
Campus Manager -4.0.4
Q. I do not want support for all the devices that you have supported in Campus Manager 4.0.4. Can I select only the devices I want?
A. No. The present installation framework does not support this feature. Even if you do not have all the supported devices, installing Campus Manager 4.0.4 will not adversely affect your network.
Q. Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?
A. The device support packages are available at the following locations:
Application Location is...
Device Fault Manager
Resource Manager Essentials
Q. Where can I find information on the supported devices for Campus Manager 4.0.4?
A. You can find the latest information on supported devices for Campus Manager 4.0.4 on Cisco.com.
To access this, select Products & Solutions > Network Management > All Network Management Products, and then select CiscoWorks Campus Manager > Technical Documentation > Device Support Tables > Supported Devices Table for Campus Manager 4.0.4.
Or go to: