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Readme for Campus Manager 4.0.9 on Windows

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Readme for Campus Manager 4.0.9 on Windows

Table Of Contents

Readme for Campus Manager 4.0.9 on Windows

Description

Related Documentation

Hardware and Software Requirements

CM 4.0.9 Upgrade Path

Patches Rolled into Campus Manager 4.0.9

Supported Devices in Campus Manager 4.0.9

Downloading Campus Manager 4.0.9

Downloading From Cisco.com

Downloading From Software Center

Installing Campus Manager 4.0.9

Reinstalling Campus Manager 4.0.9

Known Problems in Campus Manager 4.0.9

Resolved Problems in Campus Manager 4.0.9

Frequently Asked Questions


Readme for Campus Manager 4.0.9 on Windows


This Readme is for Campus Manager 4.0.9 on Windows. It contains:

Description

Related Documentation

Hardware and Software Requirements

Patches Rolled into Campus Manager 4.0.9

Supported Devices in Campus Manager 4.0.9

Downloading Campus Manager 4.0.9

Installing Campus Manager 4.0.9

Reinstalling Campus Manager 4.0.9

Known Problems in Campus Manager 4.0.9

Resolved Problems in Campus Manager 4.0.9

Frequently Asked Questions

Description

Campus Manager 4.0.9 is a software update for Campus Manager 4.0.6. In addition to the devices supported, this package contains fixes to both existing and newly discovered problems.

You should print out and read this document before installingCampus Manager 4.0.9.


Caution Campus Manager 4.0.9 has specific prerequisites. Before installing Campus Manager 4.0.9, see "Hardware and Software Requirements" section.

Related Documentation

Table 1 lists the devices supported in Campus Manager 4.0.9.

A list of all devices supported in Campus Manager 4.0.6 is available on Cisco.com.

To access this, go to:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.6/device_support/table/cm406sdt.html

For a list of fixes to known problems, see "Resolved Problems in Campus Manager 4.0.9" section.

A list of all known and resolved problems in Campus Manager 4.0.6, including the patches containing fixes for known problems rolled into latest SP, is available on Cisco.com.

To access the Release Notes for Campus Manager 4.0.6 on Solaris, go to:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.6/release/notes/cm406rns.html

To access the Release Notes for Campus Manager 4.0.6 on Windows, go to:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.6/release/notes/cm406rnw.html


Note We sometimes update the printed and electronic documentation after original publication. Therefore, we recommend that you also review other documentation for Campus Manager 4.0.6 on Cisco.com for any updates.


Hardware and Software Requirements

Campus Manager 4.0.9 requires that you have installed CiscoWorks Common Services 3.0.5 and Campus Manager 4.0.6. For LMS 2.5 users, they are available as a part of CiscoWorks LMS 2.5 December 2005 Update (LMS 2.5.1) at http://www.cisco.com/cgi-bin/tablebuild.pl/lms25.

Hardware and software requirements are the same as those needed for CiscoWorks Common Services 3.0.5 and Campus Manager 4.0.6 installation.

For a detailed list of requirements and instructions to install CiscoWorks Common Services 3.0.5 and Campus Manager 4.0.6, go to Cisco.com:

For documentation on CiscoWorks Common Services 3.0.5, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.0.5/installation/windows/guide/cs305igw_1.html

For documentation on Campus Manager 4.0.6, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.6/installation/windows/guide/cm406igw.html

CM 4.0.9 Upgrade Path

Use the table below to verify the upgrade path to Campus Manager 4.0.9:

If you have installed...
You must install...

CM4.0

CS3.0.3+CM4.0.3+CS3.0.5+CM4.0.6+CM4.0.9

CM4.0+CM4.0 SP1 or SP2

CS3.0.3+CM4.0.3+CS3.0.5+CM4.0.6+CM4.0.9

CM4.0 SP3

CM4.0.5+CS3.0.5+CM4.0.6+CM4.0.9

CM4.0 SP3 + CM4.0 SP4

CM4.0.5+CS3.0.5+CM4.0.6+CM4.0.9

CM4.0.5

CS3.0.5+CM4.0.6+CM4.0.9

CM4.0.6 or higher

CM4.0.9


Patches Rolled into Campus Manager 4.0.9

There are no patches, containing fixes to bugs, that have been rolled into Campus Manager 4.0.9.

Supported Devices in Campus Manager 4.0.9

Table 1 lists the devices supported in Campus Manager 4.0.9.

For a list of all devices supported in Campus Manager 4.0.6, see the Supported Devices Table for Campus Manager 4.0.6 on Cisco.com (see the "Related Documentation" section).

Table 1 Supported Devices in Campus Manager 4.0.9 

Device Type
Devices/
Modules Supported
sys
ObjectID
Topology
VLAN Mgmt
LANE Mgmt
ATM Mgmt
User Tracking
Path Analysis
Minimum Software

Cisco AS5000 Series Access Servers

AS5400XM

1.3.6.1.4.1.9.1.668

Yes

NA

NA

NA

NA

Yes

12.3(14)T

AS5350XM

1.3.6.1.4.1.9.1.679

Yes

NA

NA

NA

NA

Yes

12.3(14)T

Cisco ME 6500 Series Ethernet Switches

ME6524-GS-8S

1.3.6.1.4.1.9.1.719

Yes

Yes

NA

NA

Yes1

Yes

12.2(18)ZU

ME6524-GT-8S

1.3.6.1.4.1.9.1.720

Yes

Yes

NA

NA

Yes1

Yes

12.2(18)ZU

Cisco Catalyst 3400 Series Ethernet Access Switches

ME-3400G-12CS-D

1.3.6.1.4.1.9.1.781

Yes

Yes

NA

NA

Yes1

Yes

12.2(35)SE1

ME-3400G-12CS-A

1.3.6.1.4.1.9.1.780

Yes

Yes

NA

NA

Yes1

Yes

12.2(35)SE1

Cisco Catalyst 6500 Series Service Modules

ACE10-6500-K9

__

Yes

NA

NA

NA

NA

NA

3.0(0)A1(2)

WS-SVC-SAMI-BB

1.3.6.1.4.1.9.1.744

Yes

NA

NA

NA

NA

Yes

12.4(11)

Mobile Wireless Router

MWR-1941-DC-A

1.3.6.1.4.1.9.1.732

Yes

NA

NA

NA

NA

Yes

12.4(9)MR

Network Analysis Module for Cisco 2600 Series

NME-NAM

__

Yes

NA

NA

NA

NA

NA

3.6(1)

1 IP Phones are supported.


Downloading Campus Manager 4.0.9

You can download the Campus Manager 4.0.9 installer file, cwcm4_0_9_win.zip,by either:

Downloading From Cisco.com

Or

Downloading From Software Center

Downloading From Cisco.com

You can download the updates:

From the Software Downloads page

From the Cisco.com home page, Select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager > Download Software to access the Software Downloads page.

Or

From http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus

To download the file from Cisco.com:


Step 1 Locate the package file cwcm4_0_9_win.zip.

Step 2 Save the file to a temporary working area of your server.


Downloading From Software Center

To download the file from Software Center:


Step 1 Go to the CiscoWorks homepage and select Common Services > Software Center > Software Update.

The Software Updates page appears.

Step 2 Check the Campus manager check box in the Products Installed table, and click Select Updates.

The CCO and Proxy Server Credentials page appears.

You are prompted to enter your Cisco.com User Name and Password. If you have configured proxy settings, you are prompted to enter the Proxy Server User credentials.

You can configure your Proxy Server User credentials from the Proxy Server Setup page.

To access the Proxy Server Setup page, go to the CiscoWorks Homepage and select Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup.

The Proxy Server Setup page appears. Enter the required information in the page to configure your Proxy Server settings.

Step 3 Enter the required credentials, and click Next.

The Available Images page appears with packages for both Windows and Solaris (cwcm4_0_9_win.zip and cwcm4_0_9_sol.zip).

Step 4 Select cwcm4_0_9_win.zip and click Next.

The Destination Location page appears.

Step 5 Enter the location or browse to the location using the Browse button.

Step 6 Click Next.

The Summary page appears. The Summary window displays a summary of your inputs.

Step 7 Click Finish to confirm the download operations.

The package file is downloaded to the directory that you selected, in the folder cm.


Installing Campus Manager 4.0.9

Before you install Campus Manager 4.0.9, make sure your installation environment meets the requirements described in "Hardware and Software Requirements" section.

To install Campus Manager 4.0.9:


Step 1 Log into the machine as local administrator.

Step 2 Navigate to the directory that contains the zip file that you have downloaded.

Step 3 Unzip the package file cwcm4_0_9_win.zip to your temporary directory.

Step 4 Navigate to the temporary directory where you have extracted the files packaged in the installer.

Step 5 Double-click the file, cwcm4_0_9_win.exe, to begin installation.

A prompt appears:

This will install Campus Manager 4.0.9. Do you want to proceed?

Step 6 Click Yes to continue or click No to exit the setup.

If you have not installed Common Services 3.0.5, this message appears:

Install CiscoWorks Common Services 3.0.5 before installing Campus Manager 4.0.9.

The installation terminates when you click OK.

Common Services 3.0.5 is available as a part of CiscoWorks LMS 2.6.

If you have not installed Campus Manager 4.0.6, this message appears:

Install Campus Manager 4.0.6 before installing Campus Manager 4.0.9.

The installation terminates when you click OK.

Campus Manager 4.0.6 is available as a part of CiscoWorks LMS 2.6.

Common Services 3.0.5 and Campus Manager 4.0.6 are available as a part of CiscoWorks LMS 2.6 at

http://www.cisco.com/cgi-bin/tablebuild.pl/lms26

For details on installing Common Services 3.0.5, see the Installation and Setup Guide for Common Services 3.0.5 on Windows at the following location:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.0.5/installation/windows/guide/cs305igw_1.html

For details on installing Campus Manager 4.0.6, see the Installation and Setup Guide for Campus Manager 4.0.6 on Windows at the following location:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.6/installation/windows/guide/cm406igw.html

After installing Common Services 3.0.5 and Campus Manager 4.0.6, resume from Step 5.

Step 7 Click Next in the Welcome Screen to continue your installation.

The Software License Agreement dialog box appears.

Step 8 You should click either:

Accept to continue

or

Do Not Accept to exit the setup

The System Requirements window appears and the installation checks whether the system requirements are met.

If there is no enough disk space to install Campus Manager 4.0.9, the installation displays an error message and stops.

If the minimum requirements are not met, the installation displays an error message and exits the setup.

Step 9 Click Next.

The Daemons Restart Options dialog box appears with the following message:

If no other CiscoWorks application installations are pending, you can choose to start CiscoWorks Daemons.

Do you want to restart CiscoWorks Daemons at the end of this installation?

If you want to start CiscoWorks daemons, click Yes.

If you do not want to start CiscoWorks daemons, click No.

Step 10 You should click either:

Yes to restart CiscoWorks daemons

or

No if you have any other installations pending

A Summary dialog box displaying the current settings for installation appears.

Step 11 Click Next.

The Setup Complete dialog box appears with the message:

Setup is complete. Click Finish to start CiscoWorks.

Step 12 Click Finish to complete and quit the installation.

To ensure that the installation is successful, go to Common Services > Software Center > Software Update. Click Campus Manager and ensure that the Patches Installed table displays Campus Manager 4.0.9.


Reinstalling Campus Manager 4.0.9

To reinstall Campus Manager 4.0.9, follow the instructions in the "Installing Campus Manager 4.0.9" section.

Known Problems in Campus Manager 4.0.9

Known problems are unexpected behaviors or defects in Campus Manager software releases.

To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)

For a list of known problems in Campus Manager 4.0.6, see Release Notes for Campus Manager 4.0.6 on Cisco.com (see "Related Documentation" section).

There are no known problems in Campus Manager 4.0.9.

Resolved Problems in Campus Manager 4.0.9

Table 2 lists the resolved problems in Campus Manager 4.0.9.

Table 2 Resolved Problems in Campus Manager 4.0.9

Bug ID
Summary

CSCsh14421

Interfaces cannot be disabled while UTLite33.exe is running (i.e. via Network properties). Even after UTLit33.exe is terminated, it may not be possible to disable an interface. UTLite33.exe is used by Campus Manager to obtain usernames for Windows-based end hosts.

CSCsh12120

All devices are not updated in the Device list & Map in Topology Groups > Campus.

CSCsi42738

End hosts are not detected on some switches. User Tracking when used with subnet filtering is not detecting end hosts for some switches having vtp domains set at trasparent.

CSCsi34246

Layer 2 traces are not working for l2l3 switches. When l2l3 switches are being used and when running l2 traces via path analysis, the path can only be partially discovered via path analysis.

CSCsi26410

Whenever a map view is launched from VLAN Port Assignments (e.g. View VTP Domain), the resulting map opens on all connecting client browsers.

CSCsh67850

Device Discovery runs continuously. Does not stop, discovering a couple of device in an infinite loop.

CSCsg60187

For FastEthernet and Gigabit ethernet ports link, duplex value is shown as unknown in port attributes report. Show tech shows the port fa1/0/7 is in full duplex mode but campus is reporting it as being half duplex in port attributes.

CSCsh99080

UT cmexport throws outOfMemoryError for 63,000 entries.

CSCsg66351

After LMS 2.6 Updates, clicking on Campus Manager Home, new blank page opens and hangs with "Opening page goHome.do at <servername> (secure web site)..." at bottom of page.

CSCsi13429

wbudevice table is allowing entries with dcrDeviceId == NULL.

CSCsg45903

UTDebug does not support encrypted community string.

CSCsh87332

CM > Administration > Device Discovery > SNMP Settings > help > the consequences of changing the timeout/retry settings are not explained.

CSCsg51671

Online documentation for "Installating UTLITE Script for UserTracking in Campus Manager " needs to be updated for Win2k3 support.

CSCsi65585

User Tracking reports do not support multiple email addresses. When scheduling UT reports (or Campus Manager reports in 5.0) you cannot specify multiple email addresses. However, other applications such as RME offer the capability to specify multiple email addresses separated by commas. This is a workflow inconsistency, and Campus Manager's reports should have the same functionality as RME.

CSCsg46326

UTlite from Campus 4.0.4 in XP on IBM Thinkpad. Undocking and re-docking laptop will stop network adapter to work when UTlite.exe is running.

CSCsi84280

The User Tracking Acquisition summary page under Campus Manager > User Tracking > Acquisition, may report the User Tracking Acquisition status incorrectly. That is, the status may be reported as Running when User Tracking is actually idle.

CSCsh46715

When the switch and router for the entry 10.104.201.149 are not in the same vtp domain, arp/cam comparison fails. Some entries don't have the IP and subnet info in the report.


Frequently Asked Questions

How will I know which version of Campus Manager I have installed?

I do not want support for all the devices that you have supported in Campus Manager 4.0.9. Can I select only the devices I want?

Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

Where can I find information on the supported devices for Campus Manager 4.0.9?

Q. How will I know which version of Campus Manager I have installed?

A. To check the version of Campus Manager installed on your system, from the CiscoWorks desktop, select Common Services > Software Center > Software Update > Campus Manager.

The Patches Installed table displays the installed version of the applications.

If Patches Installed Table Displays
Campus Manager Version Installed is...

Campus Manager - 4.0.9

4.0.9


Q. I do not want support for all the devices that you have supported in Campus Manager 4.0.9. Can I select only the devices I want?

A. No. The present installation framework does not support this feature. Even if you do not have all the supported devices, installing Campus Manager 4.0.9 will not adversely affect your network.

Q. Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

A. The device support packages are available at the following locations:


Q. Where can I find information on the supported devices for Campus Manager 4.0.9?

A. You can find the latest information on supported devices for Campus Manager 4.0.9 on Cisco.com.

To access this, either:

Go to the Cisco.com home page and select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager.

From the Technical Documentation & Tools section, select General Information > Compatibilty Information > Supported Devices Table for Campus Manager 4.0.9.

Or

Go to

http://www.cisco.com/en/US/products/sw/cscowork/ps563/products_device_support_tables_list.html


Note The Supported Devices Table for Campus Manager 4.0.6 contains the information on device support for Campus Manager 4.0.9.