Table Of Contents
Readme for Campus Manager 4.0.9 on Windows
This Readme is for Campus Manager 4.0.9 on Windows. It contains:
Campus Manager 4.0.9 is a software update for Campus Manager 4.0.6. In addition to the devices supported, this package contains fixes to both existing and newly discovered problems.
You should print out and read this document before installingCampus Manager 4.0.9.
Caution Campus Manager 4.0.9 has specific prerequisites. Before installing Campus Manager 4.0.9, see "Hardware and Software Requirements" section.
Table 1 lists the devices supported in Campus Manager 4.0.9.
A list of all devices supported in Campus Manager 4.0.6 is available on Cisco.com.
To access this, go to:
For a list of fixes to known problems, see "Resolved Problems in Campus Manager 4.0.9" section.
A list of all known and resolved problems in Campus Manager 4.0.6, including the patches containing fixes for known problems rolled into latest SP, is available on Cisco.com.
To access the Release Notes for Campus Manager 4.0.6 on Solaris, go to:
To access the Release Notes for Campus Manager 4.0.6 on Windows, go to:
Note We sometimes update the printed and electronic documentation after original publication. Therefore, we recommend that you also review other documentation for Campus Manager 4.0.6 on Cisco.com for any updates.
Hardware and Software Requirements
Campus Manager 4.0.9 requires that you have installed CiscoWorks Common Services 3.0.5 and Campus Manager 4.0.6. For LMS 2.5 users, they are available as a part of CiscoWorks LMS 2.5 December 2005 Update (LMS 2.5.1) at http://www.cisco.com/cgi-bin/tablebuild.pl/lms25.
Hardware and software requirements are the same as those needed for CiscoWorks Common Services 3.0.5 and Campus Manager 4.0.6 installation.
For a detailed list of requirements and instructions to install CiscoWorks Common Services 3.0.5 and Campus Manager 4.0.6, go to Cisco.com:
•For documentation on CiscoWorks Common Services 3.0.5, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.0.5/installation/windows/guide/cs305igw_1.html
•For documentation on Campus Manager 4.0.6, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.6/installation/windows/guide/cm406igw.html
CM 4.0.9 Upgrade Path
Use the table below to verify the upgrade path to Campus Manager 4.0.9:
Patches Rolled into Campus Manager 4.0.9
Supported Devices in Campus Manager 4.0.9
Table 1 lists the devices supported in Campus Manager 4.0.9.
For a list of all devices supported in Campus Manager 4.0.6, see the Supported Devices Table for Campus Manager 4.0.6 on Cisco.com (see the "Related Documentation" section).
Table 1 Supported Devices in Campus Manager 4.0.9
Device Type Devices/
Topology VLAN Mgmt LANE Mgmt ATM Mgmt User Tracking Path Analysis Minimum Software
Cisco AS5000 Series Access Servers
Cisco ME 6500 Series Ethernet Switches
Cisco Catalyst 3400 Series Ethernet Access Switches
Cisco Catalyst 6500 Series Service Modules
Mobile Wireless Router
Network Analysis Module for Cisco 2600 Series
1 IP Phones are supported.
Downloading Campus Manager 4.0.9
You can download the Campus Manager 4.0.9 installer file, cwcm4_0_9_win.zip,by either:
Downloading From Cisco.com
You can download the updates:
•From the Software Downloads page
From the Cisco.com home page, Select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager > Download Software to access the Software Downloads page.
To download the file from Cisco.com:
Step 1 Locate the package file cwcm4_0_9_win.zip.
Step 2 Save the file to a temporary working area of your server.
Downloading From Software Center
To download the file from Software Center:
Step 1 Go to the CiscoWorks homepage and select Common Services > Software Center > Software Update.
The Software Updates page appears.
Step 2 Check the Campus manager check box in the Products Installed table, and click Select Updates.
The CCO and Proxy Server Credentials page appears.
You are prompted to enter your Cisco.com User Name and Password. If you have configured proxy settings, you are prompted to enter the Proxy Server User credentials.
You can configure your Proxy Server User credentials from the Proxy Server Setup page.
To access the Proxy Server Setup page, go to the CiscoWorks Homepage and select Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup.
The Proxy Server Setup page appears. Enter the required information in the page to configure your Proxy Server settings.
Step 3 Enter the required credentials, and click Next.
The Available Images page appears with packages for both Windows and Solaris (cwcm4_0_9_win.zip and cwcm4_0_9_sol.zip).
Step 4 Select cwcm4_0_9_win.zip and click Next.
The Destination Location page appears.
Step 5 Enter the location or browse to the location using the Browse button.
Step 6 Click Next.
The Summary page appears. The Summary window displays a summary of your inputs.
Step 7 Click Finish to confirm the download operations.
The package file is downloaded to the directory that you selected, in the folder cm.
Installing Campus Manager 4.0.9
Before you install Campus Manager 4.0.9, make sure your installation environment meets the requirements described in "Hardware and Software Requirements" section.
To install Campus Manager 4.0.9:
Step 1 Log into the machine as local administrator.
Step 2 Navigate to the directory that contains the zip file that you have downloaded.
Step 3 Unzip the package file cwcm4_0_9_win.zip to your temporary directory.
Step 4 Navigate to the temporary directory where you have extracted the files packaged in the installer.
Step 5 Double-click the file, cwcm4_0_9_win.exe, to begin installation.
A prompt appears:
This will install Campus Manager 4.0.9. Do you want to proceed?
Step 6 Click Yes to continue or click No to exit the setup.
If you have not installed Common Services 3.0.5, this message appears:
Install CiscoWorks Common Services 3.0.5 before installing Campus Manager 4.0.9.
The installation terminates when you click OK.
Common Services 3.0.5 is available as a part of CiscoWorks LMS 2.6.
If you have not installed Campus Manager 4.0.6, this message appears:
Install Campus Manager 4.0.6 before installing Campus Manager 4.0.9.
The installation terminates when you click OK.
Campus Manager 4.0.6 is available as a part of CiscoWorks LMS 2.6.
Common Services 3.0.5 and Campus Manager 4.0.6 are available as a part of CiscoWorks LMS 2.6 at
For details on installing Common Services 3.0.5, see the Installation and Setup Guide for Common Services 3.0.5 on Windows at the following location:
For details on installing Campus Manager 4.0.6, see the Installation and Setup Guide for Campus Manager 4.0.6 on Windows at the following location:
After installing Common Services 3.0.5 and Campus Manager 4.0.6, resume from Step 5.
Step 7 Click Next in the Welcome Screen to continue your installation.
The Software License Agreement dialog box appears.
Step 8 You should click either:
•Accept to continue
•Do Not Accept to exit the setup
The System Requirements window appears and the installation checks whether the system requirements are met.
•If there is no enough disk space to install Campus Manager 4.0.9, the installation displays an error message and stops.
•If the minimum requirements are not met, the installation displays an error message and exits the setup.
Step 9 Click Next.
The Daemons Restart Options dialog box appears with the following message:
If no other CiscoWorks application installations are pending, you can choose to start CiscoWorks Daemons.
Do you want to restart CiscoWorks Daemons at the end of this installation?
If you want to start CiscoWorks daemons, click Yes.
If you do not want to start CiscoWorks daemons, click No.
Step 10 You should click either:
•Yes to restart CiscoWorks daemons
•No if you have any other installations pending
A Summary dialog box displaying the current settings for installation appears.
Step 11 Click Next.
The Setup Complete dialog box appears with the message:
Setup is complete. Click Finish to start CiscoWorks.
Step 12 Click Finish to complete and quit the installation.
To ensure that the installation is successful, go to Common Services > Software Center > Software Update. Click Campus Manager and ensure that the Patches Installed table displays Campus Manager 4.0.9.
Reinstalling Campus Manager 4.0.9
To reinstall Campus Manager 4.0.9, follow the instructions in the "Installing Campus Manager 4.0.9" section.
Known Problems in Campus Manager 4.0.9
Known problems are unexpected behaviors or defects in Campus Manager software releases.
To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)
For a list of known problems in Campus Manager 4.0.6, see Release Notes for Campus Manager 4.0.6 on Cisco.com (see "Related Documentation" section).
There are no known problems in Campus Manager 4.0.9.
Resolved Problems in Campus Manager 4.0.9
Table 2 lists the resolved problems in Campus Manager 4.0.9.
Frequently Asked Questions
Q. How will I know which version of Campus Manager I have installed?
A. To check the version of Campus Manager installed on your system, from the CiscoWorks desktop, select Common Services > Software Center > Software Update > Campus Manager.
The Patches Installed table displays the installed version of the applications.
If Patches Installed Table Displays Campus Manager Version Installed is...
Campus Manager - 4.0.9
Q. I do not want support for all the devices that you have supported in Campus Manager 4.0.9. Can I select only the devices I want?
A. No. The present installation framework does not support this feature. Even if you do not have all the supported devices, installing Campus Manager 4.0.9 will not adversely affect your network.
Q. Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?
A. The device support packages are available at the following locations:
Application Location is...
Device Fault Manager
Resource Manager Essentials
Q. Where can I find information on the supported devices for Campus Manager 4.0.9?
A. You can find the latest information on supported devices for Campus Manager 4.0.9 on Cisco.com.
To access this, either:
–Go to the Cisco.com home page and select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager.
–From the Technical Documentation & Tools section, select General Information > Compatibilty Information > Supported Devices Table for Campus Manager 4.0.9.
Note The Supported Devices Table for Campus Manager 4.0.6 contains the information on device support for Campus Manager 4.0.9.