Guest

CiscoWorks Campus Manager

Readme for Campus Manager 4.0.5 on Solaris

  • Viewing Options

  • PDF (278.8 KB)
  • Feedback
Readme for Campus Manager 4.0.5 on Solaris

Table Of Contents

Readme for Campus Manager 4.0.5 on Solaris

Description

Related Documentation

Hardware and Software Requirements

CM 4.0.5 Upgrade Path

Patches Rolled into Campus Manager 4.0.5

Supported Devices in Campus Manager 4.0.5

Downloading Campus Manager 4.0.5

Downloading From Cisco.com

Downloading From Software Center

Installing Campus Manager 4.0.5

Reinstalling Campus Manager 4.0.5

Known Problems in Campus Manager 4.0.5

Resolved Problem in Campus Manager 4.0.5

Frequently Asked Questions


Readme for Campus Manager 4.0.5 on Solaris


This Readme is for Campus Manager 4.0.5 on Solaris. It contains:

Description

Related Documentation

Hardware and Software Requirements

Patches Rolled into Campus Manager 4.0.5

Supported Devices in Campus Manager 4.0.5

Downloading Campus Manager 4.0.5

Installing Campus Manager 4.0.5

Reinstalling Campus Manager 4.0.5

Known Problems in Campus Manager 4.0.5

Resolved Problem in Campus Manager 4.0.5

Frequently Asked Questions

Description

Campus Manager 4.0.5 is a software update for Campus Manager 4.0.3. In addition to the devices supported, this package contains fixes to both existing and newly discovered problems.

You should print out and read this document before installingCampus Manager 4.0.5.


Caution Campus Manager 4.0.5 has specific prerequisites. Before installing Campus Manager 4.0.5, see "Hardware and Software Requirements" section.

Related Documentation

Table 2 lists the devices supported in Campus Manager 4.0.5.

A list of all devices supported in Campus Manager 4.0.3 (with Campus Manager 4.0.4 device support) is available on Cisco.com.

To access this, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.3/device_support/table/cm403sdt.html

For a list of fixes to known problems, see "Resolved Problem in Campus Manager 4.0.5" section.

A list of all known and resolved problems in Campus Manager 4.0.3, including the patches containing fixes for known problems rolled into latest SP, is available on Cisco.com.

To access the Release Notes for Campus Manager 4.0.3 on Solaris, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.3/release/notes/cm403rns.html

To access the Release Notes for Campus Manager 4.0.3 on Windows, go to:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.3/release/notes/cm403rnw.html

A list of all known and resolved problems in Campus Manager 4.0.4, including the patches containing fixes for known problems rolled into latest SP, is available on Cisco.com.

To access the Readme for Campus Manager 4.0.4 on Solaris, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0/cm404/c40id14s.html

To access the Readme for Campus Manager 4.0.4 on Windows, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0/cm404/c40id14w.html


Note We sometimes update the printed and electronic documentation after original publication. Therefore, we recommend that you also review other documentation for Campus Manager 4.0.3 and Campus Manager 4.0.4 on Cisco.com for any updates.


Hardware and Software Requirements

Campus Manager 4.0.5 requires that you have installed CiscoWorks Common Services 3.0.3 and Campus Manager 4.0.3. For LMS 2.5 users, they are available as a part of CiscoWorks LMS 2.5 December 2005 Update (LMS 2.5.1) at http://www.cisco.com/cgi-bin/tablebuild.pl/lms25.

Hardware and software requirements are the same as those needed for initial CiscoWorks Common Services 3.0.3 and Campus Manager 4.0.3 installation.

For a detailed list of requirements and instructions to install CiscoWorks Common Services 3.0.3 and Campus Manager 4.0.3, go to Cisco.com:

For documentation on CiscoWorks Common Services 3.0.3, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.0.3/installation/solaris/guide/ig_sol.html

For documentation on Campus Manager 4.0.3, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.3/installation/solaris/guide/cm403igs.html

CM 4.0.5 Upgrade Path

Use the table below to verify the upgrade path to Campus Manager 4.0.5:

If you have installed...
You must install...

CM 3.2 + any IDU

CS 3.0.3 + CM 4.0.3 + CM 4.0.5

CM 3.3 + any IDU

CS 3.0.3 + CM 4.0.3 + CM 4.0.5

CM 4.0

CS 3.0.3 + CM 4.0.3 + CM 4.0.5

CM 4.0 + CM 4.0.1

CS 3.0.3 + CM 4.0.3 + CM 4.0.5

CM 4.0 + CM 4.0.1 + CM 4.0.2

CS 3.0.3 + CM 4.0.3 + CM 4.0.5

CM 4.0 + CM 4.0.3

CM 4.0.5

CM 4.0 + CM 4.0.3 + CM 4.0.4

CM 4.0.5


Patches Rolled into Campus Manager 4.0.5

Table 1 lists the patches containing fixes for the bugs rolled into Campus Manager 4.0.5.

Table 1 Patches Rolled Into Campus Manager 4.0.5

Bug ID
Summary

CSCsd63881

Campus Manager 4.0.4 did not support 12816 device

CSCsd73842

Campus Manager 4.0 support for auxiliary VLANs on Cat 4000 series devices was missing. This missing support resulted in getting incomplete information on IP Phones connected to Cat 4000 series devices with auxiliary VLANs

CSCsd79426

The Campus Manager application reported that ANI server is still under initialization

CSCse14478

The campus data collection stopped because of ANI processes deadlock

CSCse17014

User Tracking added duplicate entries during major acquisition

CSCse22299

Data Collection and User Tracking acquisition were not picking up large SNMP timeout values

CSCse32030

User Tracking did not work properly when the configuration is changed from SNMPv3 to SNMPv2

CSCse34643

Campus Manager 4.0 support for auxiliary VLANs on Cat 3550 series devices was missing. This missing support resulted in getting incomplete information on IP Phones connected to Cat 3550 series devices with auxiliary VLANs

CSCse41622

User Tracking did not merge the data from EmbuPhoneTracking and EmbuUserTracking tables correctly

CSCse43345

User Tracking stopped working and displayed errors


Supported Devices in Campus Manager 4.0.5

Table 2 lists the devices supported in Campus Manager 4.0.5.

For a list of all devices supported in Campus Manager 4.0.3 with device support for Campus Manager 4.0.4, see the Supported Devices Table for
Campus Manager 4.0.3
on Cisco.com (see the "Related Documentation" section).

Table 2 Supported Devices in Campus Manager 4.0.5 

Device Type
Devices/
Modules Supported
sys
ObjectID
Topology
VLAN Mgmt
LANE Mgmt
ATM Mgmt
User Tracking
Path Analysis
Minimum Software

Cisco IP Phones

7936

Yes

Yes

Catalyst 6500 Series Switches

6504-E

1.3.6.1.4.1.9.5.64

Yes

Yes

Yes1

Yes

8.4(1)

SUP32-10GE-P3B

1.3.6.1.4.1.9.5.64

Yes

Yes

Yes1

Yes

8.4(1)

Cisco Blade Switch

CBS3030

1.3.6.1.4.1.9.1.749

Yes

Yes

Yes1

Yes

CBS3020

1.3.6.1.4.1.9.1.748

Yes

Yes

Yes1

Yes

Access Point

AP1242

1.3.6.1.4.1.9.1.685

Yes

Yes

12.3.7-JA1

Cisco 7000 Series

6748-GE-TX2

1.3.6.1.4.1.9.1.509

Yes

Yes

Yes1

Yes

Cisco 2960 Series

C2960G-48TC-L

1.3.6.1.4.1.9.1.697

Yes

Yes

Yes

Yes

12.2(25)SEE

Cisco 12000 Routers

12816

1.3.6.1.4.1.9.1.477

Yes

Yes

12.0(32)S1

1 IP Phones are supported.

2 Tested with Confidence


Downloading Campus Manager 4.0.5

You can download the Campus Manager 4.0.5 installer file, cwcm4_0_5_sol.zip,by either:

Downloading From Cisco.com

Or

Downloading From Software Center

Downloading From Cisco.com

You can download the updates:

From the Software Downloads page

From the Cisco.com home page, Select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager > Download Software to access the Software Downloads page.

Or

From http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus

To download the file from Cisco.com:


Step 1 Locate the package file cwcm4_0_5_sol.zip.

Step 2 Right-click the package file.

Depending on your browser, select either Save Link As... or Save Target As... to download the file to a temporary working area of your server.


Downloading From Software Center

To download the file from Software Center:


Step 1 Go to the CiscoWorks homepage and select Common Services > Software Center > Software Update.

The Software Updates page appears.

Step 2 Check the Campus manager check box in the Products Installed table, and click Select Updates.

The CCO and Proxy Server Credentials page appears.

You are prompted to enter your Cisco.com User Name and Password. If you have configured proxy settings, you are prompted to enter the Proxy Server User credentials.

You can configure your Proxy Server User credentials from the Proxy Server Setup page.

To access the Proxy Server Setup page, go to the CiscoWorks Homepage and select Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup.

The Proxy Server Setup page appears. Enter the required information in the page to configure your Proxy Server settings.

Step 3 Enter the required credentials, and click Next.

The Available Images page appears with packages for both Windows and Solaris (cwcm4_0_5_sol.zip and cwcm4_0_5_sol.zip).

Step 4 Select cwcm4_0_5_sol.zip and click Next.

The Destination Location page appears.

Step 5 Enter the location or browse to the location using the Browse button.

Step 6 Click Next.

The Summary page appears. The Summary window displays a summary of your inputs.

Step 7 Click Finish to confirm the download operations.

The package file is downloaded to the directory that you selected, in the folder cm.


Installing Campus Manager 4.0.5

Before you install Campus Manager 4.0.5, make sure your installation environment meets the requirements described in "Hardware and Software Requirements" section.

To install Campus Manager 4.0.5:


Step 1 Log in as root on the system

Step 2 Go to the directory where cwcm4_0_5_sol.zip has been downloaded.

Step 3 Unzip the file to your temporary working area by entering:

# unzip cwcm4_0_5_sol.zip -d/your_temporary_directory

The files are extracted in your_temporary_directory.

Step 4 Go to your_temporary_directory and run the installation setup script by entering:

# ./setup.sh

A prompt appears:

Press Enter to read/browse the following license agreement:

Step 5 Press Enter to read the license agreement.

The following message appears at the end of the license agreement:

You must accept this License agreement to proceed with the installation. If you enter N/n, the installation will exit.
Do you accept all the terms of the preceding License agreement?
(y/n) [n
]

Step 6 You should enter either:

y to accept the license agreement and proceed with the installation

Or

n to deny and quit the installation.

If you have not installed Common Services 3.0.3, this message appears:

Install CiscoWorks Common Services 3.0.3 before installing Campus Manager 4.0.5.

Common Services 3.0.3 is available as a part of CiscoWorks LMS 2.5 December 2005 Update (LMS 2.5.1) at http://www.cisco.com/cgi-bin/tablebuild.pl/lms25.

For details on installing Common Services 3.0.3, see the Installation and Setup Guide for CiscoWorks Common Services 3.0.3 (Includes CiscoView) on Solaris (With LMS 2.5.1) at the following location:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.0.3/installation/solaris/guide/ig_sol.html

If you have not installed Campus Manager 4.0.3, this message appears:

Install Campus Manager 4.0.3 before installing Campus Manager 4.0.5.

Campus Manager 4.0.3 is available as a part of CiscoWorks LMS 2.5 December 2005 Update (LMS 2.5.1) at http://www.cisco.com/cgi-bin/tablebuild.pl/lms25.

For details on installing Campus Manager 4.0.3, see the Installation and Setup Guide for Campus Manager 4.0.3 on Solaris at the following location: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.3/installation/solaris/guide/cm403igs.html

After installing Common Services 3.0.3 and Campus Manager 4.0.3, resume from Step 4.

The installation program checks whether dependencies and system requirements are met:

If there is not enough disk space to install Campus Manager 4.0.5, the installation program displays an error message and stops.

If the minimum requirements are not met, the installation program displays a warning message and continues with the installation.

Step 7 Select whether you want to restart CiscoWorks daemon after installation, when this prompt appears:

Do you want to restart CiscoWorks Daemons at the end of this installation?(y/n) [n]:

If you select y, CiscoWorks daemons are restarted after Campus Manager installation is complete.

After you enter y or n, the following prompt appears:

Exiting installation beyond this point might result in system instability Do you want to continue the installation? (y/n) [y]

If you enter n, installation aborts.

Step 8 Enter y to complete and quit the installation.

To ensure that the installation is successful, go to Common Services > Software Center > Software Update. Click Campus Manager and ensure that the Patches Installed table displays Campus Manager 4.0.5.


Reinstalling Campus Manager 4.0.5

To reinstall Campus Manager 4.0.5, follow the instructions in the "Installing Campus Manager 4.0.5" section.

Known Problems in Campus Manager 4.0.5

Known problems are unexpected behaviors or defects in Campus Manager software releases.

To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)

For a list of known problems in Campus Manager 4.0.3, see Release Notes for Campus Manager 4.0.3 on Cisco.com (see "Related Documentation" section).

Table 3 lists the known problems in Campus Manager 4.0.5.

Table 3 Known Problems in Campus Manager 4.0.5 

Bug ID
Summary
Explanation

CSCsd34061

Topology Services Filters for EtherChannel do not work.

In Topology Services Layer 2 Map View, the links appear correctly if you do not select a filter.

If you select EtherChannel 1000M, links do not appear.

If you select another EtherChannel filter option, the missing links appear.

Workaround:

None.

CSCsd33364

Some User Tracking end host entries do not appear when DHCP is disabled.

When DHCP is disabled some entries for end hosts do not appear.

This happens in scenarios where there is a single MAC address with multiple IP addresses.

Workaround:

None.

CSCsd32162

Exported User Tracking reports are not sorted correctly.

The sort order and sorted column preferences are not considered by the CSV, PDF, and printer export features in User Tracking.

All exported User Tracking reports are sorted in ascending order on the default column.

This happens when you:

1. Export or print User Tracking report

2. Modify the sort column and/or sort order from the default.

Workaround:

None.

CSCsd06530

User Tracking Duplicate reports take a long time to load completely.

The User Tracking Duplicate reports for ports with multiple MAC, and Duplicate MAC and VLAN, take a long time to load. This causes browser timeouts.

This happens if there are many entries in the User Tracking database.

Workaround:

None.

CSCsc67741

User Tracking Acquisition page takes a long time to launch.

When you invoke the Acquisition page (User Tracking > Acquisition), it takes a long time to launch.

This delay in launching the UI is noticeable over a period of time.

Workaround:

None.

CSCsc34746

Incorrect data displayed for Duplicate MAC/IP address reports.

Duplicate MAC, IP, and MAC/IP reports show many incorrect, duplicate records.

This might happen in a network with large number of mobile users, such as laptops or IP phones.

Workaround:

None.


Resolved Problem in Campus Manager 4.0.5

Table 4 describes the resolved problem in Campus Manager 4.0.5.

Table 4 Customer Found Resolved Problem in Campus Manager 4.0.5 

Bug ID
Summary
Additional Information

CSCsd70470

Campus Manager Device Attributes Module column shows 1007 for WS-X6748-GE-TX and 1008 for WS-X6704-10GE

This problem has been resolved.


Frequently Asked Questions

How will I know which version of Campus Manager I have installed?

I do not want support for all the devices that you have supported in Campus Manager 4.0.5. Can I select only the devices I want?

Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

Where can I find information on the supported devices for Campus Manager 4.0.5?

Q. How will I know which version of Campus Manager I have installed?

A. To check the version of Campus Manager installed on your system, from the CiscoWorks desktop, select Common Services > Software Center > Software Update > Campus Manager.

The Patches Installed table displays the installed version of the applications.

If Patches Installed Table Displays
Campus Manager Version Installed is...

Campus Manager - 4.0.5

4.0.5


Q. I do not want support for all the devices that you have supported in Campus Manager 4.0.5. Can I select only the devices I want?

A. No. The present installation framework does not support this feature. Even if you do not have all the supported devices, installing Campus Manager 4.0.5 will not adversely affect your network.

Q. Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

A. The device support packages are available at the following locations:


Q. Where can I find information on the supported devices for Campus Manager 4.0.5?

A. You can find the latest information on supported devices for Campus Manager 4.05 on Cisco.com.

To access this, either:

Go to the Cisco.com home page and select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager.

From the Technical Documentation & Tools section, select General Information > Compatibilty Information > Supported Devices Table for Campus Manager 4.0.3 (with LMS 2.5.1).

Or

Go to http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.3/device_support/table/cm403sdt.html

The Supported Devices Table for Campus Manager 4.0.3 contains the information on device support for Campus Manager 4.0.4 and Campus Manager 4.0.5.