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CiscoWorks Campus Manager

Readme for Campus Manager 4.0.11 on Windows

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Readme for Campus Manager 4.0.11 on Windows

Table Of Contents

Readme for Campus Manager 4.0.11 on Windows

Description

Related Documentation

Hardware and Software Requirements

Campus Manager 4.0.11 Upgrade Path

Patches Rolled into Campus Manager 4.0.11

Supported Devices in Campus Manager 4.0.11

Downloading Campus Manager 4.0.11

Downloading From Cisco.com

Downloading From Software Center

Installing Campus Manager 4.0.11

Reinstalling Campus Manager 4.0.11

Known Problems in Campus Manager 4.0.11

Resolved Problems in Campus Manager 4.0.11

Frequently Asked Questions


Readme for Campus Manager 4.0.11 on Windows


This Readme is for Campus Manager 4.0.11 on Windows. It contains:

Description

Related Documentation

Hardware and Software Requirements

Patches Rolled into Campus Manager 4.0.11

Supported Devices in Campus Manager 4.0.11

Downloading Campus Manager 4.0.11

Installing Campus Manager 4.0.11

Reinstalling Campus Manager 4.0.11

Known Problems in Campus Manager 4.0.11

Resolved Problems in Campus Manager 4.0.11

Frequently Asked Questions

Description

Campus Manager 4.0.11 is a software update for Campus Manager 4.0.10. In addition to the devices supported, this package contains fixes to both existing and newly discovered problems.

You should print out and read this document before installingCampus Manager 4.0.11.


Caution Campus Manager 4.0.11 has specific prerequisites. Before installing Campus Manager 4.0.11, see "Hardware and Software Requirements" section.

Related Documentation

Table 1 lists the devices supported in Campus Manager 4.0.11.

A list of all devices supported in Campus Manager 4.0.10 is available on Cisco.com.

To access this, go to:

http://cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.6/device_support/table/cm406sdt.html

For a list of fixes to known problems, see "Resolved Problems in Campus Manager 4.0.11" section.

A list of all known and resolved problems in Campus Manager 4.0.10, including the patches containing fixes for known problems rolled into latest SP, is available on Cisco.com.

To access the Readme for Campus Manager 4.0.10 on Windows, go to: http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.10/readme/cm4010wrm.html


Note We sometimes update the printed and electronic documentation after original publication. Therefore, we recommend that you also review other documentation for Campus Manager 4.0.6 on Cisco.com for any updates.


Hardware and Software Requirements

Campus Manager 4.0.11 requires that you have installed CiscoWorks Common Services 3.0.6 and Campus Manager 4.0.10.

Hardware and software requirements are the same as those needed for CiscoWorks Common Services 3.0.6 and Campus Manager 4.0.10 installation.

For a detailed list of requirements and instructions to install CiscoWorks Common Services 3.0.6 and Campus Manager 4.0.10, go to Cisco.com:

For documentation on CiscoWorks Common Services 3.0.6, go to: http://www.cisco.com/en/US/products/sw/cscowork/ps3996/prod_release_notes_list.html

You can download Common Services 3.0.6 from:

http://www.cisco.com/pcgi-bin/tablebuild.pl/cd-one-3des

For documentation on Campus Manager 4.0.10, go to:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/prod_release_notes_list.html

You can download Campus Manager 4.0.10 from:

http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus

Campus Manager 4.0.11 Upgrade Path

Use the table below to verify the upgrade path to Campus Manager 4.0.11:

If you have installed...
You must install...

CM4.0

CS3.0.3+CM4.0.3+CS3.0.5+CM4.0.6+CS3.0.6+CM4.0.10+CM4.0.11

CM4.0+CM4.0 SP1 or SP2

CS3.0.3+CM4.0.3+CS3.0.5+CM4.0.6+CS3.0.6+CM4.0.10+CM4.0.11

CM4.0 SP3

CM4.0.5+CS3.0.5+CM4.0.6+ CS3.0.6+CM4.0.10+CM4.0.11

CM4.0 SP3 + CM4.0 SP4

CM4.0.5+CS3.0.5+CM4.0.6+ CS3.0.6+CM4.0.10+CM4.0.11

CM4.0.5

CS3.0.5+CM4.0.6+ CS3.0.6+CM4.0.10+CM4.0.11

CM4.0.6 or higher

CS3.0.6+CM4.0.10+CM4.0.11

CM4.0.10

CM4.0.11


Patches Rolled into Campus Manager 4.0.11

There are no patches, containing fixes to bugs, that have been rolled into Campus Manager 4.0.11.

Supported Devices in Campus Manager 4.0.11

Table 1 lists the devices supported in Campus Manager 4.0.11.

For a list of all devices supported in Campus Manager 4.0.10, see the Supported Devices Table for Campus Manager 4.0.6 on Cisco.com (see the "Related Documentation" section).

Table 1 Supported Devices in Campus Manager 4.0.11 

Device Type
Devices/
Modules Supported
sys
ObjectID
Topology
VLAN Mgmt
LANE Mgmt
ATM Mgmt
User Tracking
Path Analysis
Minimum Software

Cisco MDS 9000 Series Multilayer Switches 

Cisco MDS 9124 Multilayer Fabric Switch

1.3.6.1.4.1.9.12.3.1.3.587

Yes

NA

NA

NA

NA

Yes

SAN-OS 2.0(3)

Cisco 1800 Series Routers

Cisco 1805 Integrated Services Router

1.3.6.1.4.1.9.1.981

Yes

NA

NA

NA

NA

Yes

12.4(15)XY

Cisco Wide Area Application Engine (WAE) Appliances

Cisco WAE-512 Wide Area Application Engine

1.3.6.1.4.1.9.1.776

Yes

NA

NA

NA

NA

Yes

oe512-4.0.13.23

Cisco WAE-612 Wide Area Application Engine

1.3.6.1.4.1.9.1.777

Yes

NA

NA

NA

NA

Yes

oe612-4.0.13.23

Cisco WAE-7326 Wide Area Application Engine

1.3.6.1.4.1.9.1.787

Yes

NA

NA

NA

NA

Yes

oe7326-4.0.13.23

Cisco WAE-611 Wide Area Application Engine

1.3.6.1.4.1.9.1.786

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 3750 Series Switches

Cisco Catalyst 3750G-24 Switch

1.3.6.1.4.1.9.1.511

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-48 Switch

1.3.6.1.4.1.9.1.512

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750-24TS Switch

1.3.6.1.4.1.9.1.513

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-24T Switch

1.3.6.1.4.1.9.1.514

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750-48PS Switch

1.3.6.1.4.1.9.1.535

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-24PS Switch

1.3.6.1.4.1.9.1.602

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-48PS Switch

1.3.6.1.4.1.9.1.603

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-48TS Switch

1.3.6.1.4.1.9.1.604

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-24TS-1U Switch

1.3.6.1.4.1.9.1.624

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750 Series Switches

Cisco Catalyst 3750-24FS Switch

1.3.6.1.4.1.9.1.656

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 3750G-24WS-S25 Switch

1.3.6.1.4.1.9.1.778

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 3750G-24WS-S50 Switch

1.3.6.1.4.1.9.1.779

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 6500 Series Switches

Cisco Catalyst 6509-V-E Switch

1.3.6.1.4.1.9.1.832

Yes

Yes

NA

NA

Yes1

Yes

12.2(18)SXF10

Cisco 7600 Series Routers

Cisco 7606-S Router

1.3.6.1.4.1.9.1.863

Yes

Yes

NA

NA

Yes1

Yes

12.2.33SRB1

Cisco 7609S Router

1.3.6.1.4.1.9.1.864

Yes

Yes

NA

NA

Yes1

Yes

12.2.33SRB1

Cisco 7200 Series Routers

Cisco 7201 Router

1.3.6.1.4.1.9.1.821

Yes

NA

NA

NA

Yes1

Yes

12.2.31SB5

Cisco Catalyst 4500 Series Switches

Cisco Catalyst 4506-E Switch

1.3.6.1.4.1.9.1.875

Yes

Yes

NA

NA

Yes1

Yes

12.2(40)SG

Cisco Catalyst 4510R-E Switch

1.3.6.1.4.1.9.1.877

Yes

Yes

NA

NA

Yes1

Yes

12.2(40)SG

Cisco Catalyst 4503-E Switch

1.3.6.1.4.1.9.1.874

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Catalyst 4507R-E Switch

1.3.6.1.4.1.9.1.876

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco Interface Cards

Cisco 3205 Wireless Mobile Interface Card (WMIC)

1.3.6.1.4.1.9.1.819

Yes

NA

NA

NA

NA

Yes

12.3

Cisco 3202 Wireless Mobile Interface Card (WMIC)

1.3.6.1.4.1.9.1.667

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 2960 Series Switches

Cisco Catalyst 2960-24PC-L Switch

1.3.6.1.4.1.9.1.950

Yes

Yes

NA

NA

Yes1

Yes

12.2(44)SE

Cisco Catalyst 2960-24LT-L Switch

1.3.6.1.4.1.9.1.951

Yes

Yes

NA

NA

Yes1

Yes

12.2(44)SE

Cisco Catalyst 2960PD-8TT-L Compact Switch

1.3.6.1.4.1.9.1.952

Yes

Yes

NA

NA

Yes1

Yes

12.2(44)SE

Cisco Network Modules

Cisco 2600,2800,3700,3800 Series 16-Port EtherSwitch Service Module

1.3.6.1.4.1.9.1.702

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2600,2800,3700,3800 Series 16-Port EtherSwitch Service Module

1.3.6.1.4.1.9.1.663

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2800,3800 Series 23-Port EtherSwitch Service Module

1.3.6.1.4.1.9.1.664

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2851,3800 Series 24-Port EtherSwitch (with Stackwise Connectors) Service Module

1.3.6.1.4.1.9.1.665

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2851,3800 Series 48-Port EtherSwitch Service Module

1.3.6.1.4.1.9.1.666

Yes

Yes

NA

NA

Yes1

Yes

12.2(25)SEC

Cisco 2100 Series Wireless LAN Controllers

Cisco 2106 Wireless LAN Controller

1.3.6.1.4.1.9.1.828

Yes

NA

NA

NA

NA

Yes

4.2.103.0

Cisco Catalyst 6500 Series Service Modules

WS-SVC-WISM-1-K9

NA

Yes

NA

NA

NA

NA

NA

SWISMK9-32 or later
(Parentdevice:12.2(18)SXF10a)

SAMI

1.3.6.1.4.1.9.1.744

Yes

NA

NA

NA

NA

Yes

BWG 1.0, HA4.0

Cisco Catalyst 3560-E Series Switches

Cisco Catalyst 3560E-12SD-E Switch

1.3.6.1.4.1.9.1.956

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco 600 Series Content Engines

Cisco 611 Content Engine

1.3.6.1.4.1.9.1.708

Yes

NA

NA

NA

NA

Yes

 

Cisco ME 3400 Series Ethernet Access Switches

Cisco ME 3400-24FS-A Switch

1.3.6.1.4.1.9.1.873

Yes

Yes

NA

NA

Yes1

Yes

 

Cisco 3200 Series Mobile Access Routers

Cisco 3270 Rugged Router

1.3.6.1.4.1.9.1.689

Yes

NA

NA

NA

NA

Yes

 

Cisco Catalyst 4900 Series Switches

Cisco Catalyst 4900M Switch

1.3.6.1.4.1.9.1.917

Yes

Yes

NA

NA

NA

Yes

 

Cisco 4400 series Wireless LAN Controllers

Cisco 4402 Wireless LAN Controller

1.3.6.1.4.1.14179.1.1.4.3

Yes

NA

NA

NA

NA

Yes

4.1.171.0

Cisco ASR 1000 Series Aggregation Services Routers

Cisco ASR 1006 Router

1.3.6.1.4.1.9.1.925

Yes

NA

NA

NA

NA

Yes

IOS XE (2.1)

Cisco Wireless LAN Controller Modules

Integrated service router series 2800,3800 with Wireless LAN Controller Network Module

1.3.6.1.4.1.9.1.818

Yes

NA

NA

NA

NA

Yes

 

Cisco Services Modules

Cisco Catalyst 6500, 7600 Series Wireless Services Module

1.3.6.1.4.1.14179.1.1.4.4

Yes

NA

NA

NA

NA

Yes

 

1 IP Phones are supported.

Downloading Campus Manager 4.0.11

You can download the Campus Manager 4.0.11 installer file, cwcm4_0_11_win.zip,by either:

Downloading From Cisco.com

Or

Downloading From Software Center

Downloading From Cisco.com

You can download the updates:

From the Software Downloads page

From the Cisco.com home page, Select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager > Download Software to access the Software Downloads page.

Or

From http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus

To download the file from Cisco.com:


Step 1 Locate the package file cwcm4_0_11_win.zip.

Step 2 Save the file to a temporary working area of your server.


Downloading From Software Center

To download the file from Software Center:


Step 1 Go to the CiscoWorks homepage and select Common Services > Software Center > Software Update.

The Software Updates page appears.

Step 2 Check the Campus manager check box in the Products Installed table, and click Select Updates.

The CCO and Proxy Server Credentials page appears.

You are prompted to enter your Cisco.com User Name and Password. If you have configured proxy settings, you are prompted to enter the Proxy Server User credentials.

You can configure your Proxy Server User credentials from the Proxy Server Setup page.

To access the Proxy Server Setup page, go to the CiscoWorks Homepage and select Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup.

The Proxy Server Setup page appears. Enter the required information in the page to configure your Proxy Server settings.

Step 3 Enter the required credentials, and click Next.

The Available Images page appears with packages for both Windows and Solaris (cwcm4_0_11_win.zip and cwcm4_0_11_sol.zip).

Step 4 Select cwcm4_0_11_win.zip and click Next.

The Destination Location page appears.

Step 5 Enter the location or browse to the location using the Browse button.

Step 6 Click Next.

The Summary page appears. The Summary window displays a summary of your inputs.

Step 7 Click Finish to confirm the download operations.

The package file is downloaded to the directory that you selected, in the folder cm.


Installing Campus Manager 4.0.11

Before you install Campus Manager 4.0.11, make sure your installation environment meets the requirements described in "Hardware and Software Requirements" section.

To install Campus Manager 4.0.11:


Step 1 Log into the machine as local administrator.

Step 2 Navigate to the directory that contains the zip file that you have downloaded.

Step 3 Unzip the package file cwcm4_0_11_win.zip to your temporary directory.

Step 4 Navigate to the temporary directory where you have extracted the files packaged in the installer.

Step 5 Double-click the file cwcm4_0_11_win.exe, to begin installation.

A prompt appears:

This will install Campus Manager 4.0.11. Do you want to proceed?

Step 6 Click Yes to continue or click No to exit the setup.

If you have not installed Common Services 3.0.6, this message appears:

Install CiscoWorks Common Services 3.0.6 before installing Campus Manager 4.0.11.

The installation terminates when you click OK.

Common Services 3.0.6 is is a service pack release over Common Services 3.0.5.

You can download Common Services 3.0.6 from:

http://www.cisco.com/pcgi-bin/tablebuild.pl/cd-one-3des

For details on installing Common Services 3.0.6, see the Readme for Common Services 3.0.6 on Windows at the following location:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.0.6/readme/windows/guide/cs306win.html

If you have not installed Campus Manager 4.0.10, this message appears:

Install Campus Manager 4.0.10 before installing Campus Manager 4.0.11.

The installation terminates when you click OK.

Campus Manager 4.0.10 is a software update for Campus Manager 4.0.6.

You can download Campus Manager 4.0.10 from:

http://www.cisco.com/pcgi-bin/tablebuild.pl/cw2000-campus

For details on installing Campus Manager 4.0.10, see the Readme for Campus Manager 4.0.10 on Windows at the following location:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_campus_manager/4.0.10/readme/cm4010wrm.html

After installing Common Services 3.0.6 and Campus Manager 4.0.10, resume from Step 5.

Step 7 Click Next in the Welcome Screen to continue your installation.

The Software License Agreement dialog box appears.

Step 8 You should click either:

Accept to continue

or

Do Not Accept to exit the setup

The System Requirements window appears and the installation checks whether the system requirements are met.

If there is not enough disk space to install Campus Manager 4.0.11, the installation displays an error message and stops.

If the minimum requirements are not met, the installation displays an error message and exits the setup.

Step 9 Click Next.

The Daemons Restart Options dialog box appears with the following message:

If no other CiscoWorks application installations are pending, you can choose to start CiscoWorks Daemons.

Do you want to restart CiscoWorks Daemons at the end of this installation?

If you want to start CiscoWorks daemons, click Yes.

If you do not want to start CiscoWorks daemons, click No.

Step 10 You should click either:

Yes to restart CiscoWorks daemons

or

No if you have any other installations pending

A Summary dialog box displaying the current settings for installation appears.

Step 11 Click Next.

The Setup Complete dialog box appears with the message:

Setup is complete. Click Finish to start CiscoWorks.

Step 12 Click Finish to complete and quit the installation.

To ensure that the installation is successful, go to Common Services > Software Center > Software Update. Click Campus Manager and ensure that the Patches Installed table displays Campus Manager 4.0.11.


Reinstalling Campus Manager 4.0.11

To reinstall Campus Manager 4.0.11, follow the instructions in the "Installing Campus Manager 4.0.11" section.

Known Problems in Campus Manager 4.0.11

Known problems are unexpected behaviors or defects in Campus Manager software releases.

To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)

For a list of known problems in Campus Manager 4.0.10, see Release Notes for Campus Manager 4.0.10 on Cisco.com (see "Related Documentation" section).

Table 2 Known Problems in Campus Manager 4.0.11

Bug ID
Summary

CSCso59624

Neighbor device information is not shown in Data Collection report and Topology Services for Cisco SAMI with Home Agent.

CSCso68976

In Topology maps, a single link between C2106WLC device and its neighbor is displayed twice. This happens when there is a mismatch between the MIB values of ifName and ifDesc.

CSCsk44148

Campus Manager incorrectly shows a FastEthernet link for WAE612 device.

This occurs when you launch the Link Attributes report of the WAE612 device from topology maps.


Table 2 lists the Known problems in Campus Manager 4.0.11

Resolved Problems in Campus Manager 4.0.11

Table 3 lists the resolved problems in Campus Manager 4.0.11.

Table 3 Resolved Problems in Campus Manager 4.0.11

Bug ID
Summary

CSCsl08093

Campus Manager reported false root devices, when you opened the Topology Map for a VLAN with an unknown STP protocol.

CSCsm66361

Online help for System Defined groups was incorrect.


Frequently Asked Questions

How will I know which version of Campus Manager I have installed?

I do not want support for all the devices that you have supported in Campus Manager 4.0.11. Can I select only the devices I want?

Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

Where can I find information on the supported devices for Campus Manager 4.0.11?

Q. How will I know which version of Campus Manager I have installed?

A. To check the version of Campus Manager installed on your system, from the CiscoWorks desktop, select Common Services > Software Center > Software Update > Campus Manager.

The Patches Installed table displays the installed version of the applications.

If Patches Installed Table Displays
Campus Manager Version Installed is...

Campus Manager - 4.0.11

4.0.11


Q. I do not want support for all the devices that you have supported in Campus Manager 4.0.11. Can I select only the devices I want?

A. No. The present installation framework does not support this feature. Even if you do not have all the supported devices, installing Campus Manager 4.0.11 will not adversely affect your network.

Q. Where can I find device support for CiscoView, Device Fault Manager, or Resource Manager Essentials?

A. The device support packages are available at the following locations:


Q. Where can I find information on the supported devices for Campus Manager 4.0.11?

A. You can find the latest information on supported devices for Campus Manager 4.0.11 on Cisco.com.

To access this, either:

Go to the Cisco.com home page and select Products & Solutions > Network Management > All Network Management Products > CiscoWorks Campus Manager.

From the Technical Documentation & Tools section, select General Information > Compatibilty Information > Supported Devices Table for Campus Manager 4.0.11.

Or

Go to

http://www.cisco.com/en/US/products/sw/cscowork/ps563/products_device_support_tables_list.html


Note The Supported Devices Table for Campus Manager 4.0.6 contains the information on device support for Campus Manager 4.0.11.