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Release Notes for CiscoWorks Assistant 1.2

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Release Notes for CiscoWorks Assistant 1.2 (With LMS 3.2)

Table Of Contents

Release Notes for CiscoWorks Assistant 1.2 (With LMS 3.2)

Introduction

What's New in This Release

System Requirements

Installation Notes

Known Problems in CiscoWorks Assistant 1.2

Resolved Problems in CiscoWorks Assistant 1.2

Product Documentation

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for CiscoWorks Assistant 1.2 (With LMS 3.2)


Published: June 01, 2009
Revised: August 18, 2011, OL-17905-01

These Release Notes apply to CiscoWorks Assistant 1.2, running on a Windows and Solaris platform and includes:

Introduction

What's New in This Release

System Requirements

Installation Notes

Known Problems in CiscoWorks Assistant 1.2

Resolved Problems in CiscoWorks Assistant 1.2

Product Documentation

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

Introduction

CiscoWorks Assistant 1.2 is available along with CiscoWorks LAN Management Solution (LMS) 3.2 solution.

CiscoWorks Assistant provides workflows that allow you to deploy LMS servers and troubleshoot devices in the network. CiscoWorks Assistant thus improves the usability of LMS by compiling common tasks from various LMS applications that are installed on a single or multiple servers, into a single workflow.

CiscoWorks Assistant 1.2 provides the following workflows:

Server Setup

Device Troubleshooting

End Host/IP Phone Down

For information on CiscoWorks Assistant installation, see the Installing and Getting Started with CiscoWorks LAN Management Solution 3.2.

For information on using the workflows, see the User Guide for CiscoWorks Assistant 1.2 or the context sensitive Online help.

What's New in This Release

he following are the new features in CiscoWorks Assistant 1.2Multiple Default Credential Support in CiscoWorks Assistant

HUM Features in Troubleshooting Workflow

Device Availability

Device Threshold

RME Features in Troubleshooting Workflow

Generic Online Diagnostics (GOLD)

Call Home

Embedded Event Manager (EEM)

CiscoWorks Assistant Publisher Process in Daemon Manager

Enhancing IP Address to IPv6

Configuring SNMP Fallback Settings

Multiple Default Credential Support in CiscoWorks Assistant

In this release, CiscoWorks Assistant supports Multiple Default Credentials.

In the earlier version, the Default Credentials let you decide whether to apply the default credentials. In this release, you can configure multiple default credentials sets and apply the credential sets while adding and importing devices.

This release has a new step, Device Credentials Policy Configuration in Server Setup Workflow. This step follows the Default Credential Sets step.

In this release, Set Default Credential is renamed as Default Credential Sets. In the Credential Sets page, there is a Credential Set Name link which is newly added in the Default Credentials list panel.

HUM Features in Troubleshooting Workflow

The HUM Troubleshooting report contains:

HUM Device Availability in Troubleshooting Workflow

In this release, the Device Troubleshooting workflow is enhanced to display the Device Availability report for the devices managed by HUM. The details of this report are fetched from the HUM Device Dashboard page.

You can use the Device Dashboard link to view more details for the selected device.

You can use the Poller link to create pollers for the selected device. The link goes to the Poller Management Page. The Poller link is displayed only if the device does not have any pollers with Device Availability template.

HUM Device Threshold in Troubleshooting Workflow

Device Threshold report is displayed as a section of Device Troubleshooting Workflow for the devices managed by HUM. The details of this report are fetched from the HUM Device Dashboard page.

You can use the Device Dashboard link to view more details for the selected device.

You can use the Poller link to create pollers for the selected device. The link goes to the Poller Management Page. The Poller link is displayed only if the device does not have any pollers with Device Availability template.

RME Features in Troubleshooting Workflow

The RME Troubleshooting workflow contains:

RME Generic Online Diagnostics (GOLD) in Troubleshooting Workflow

The Generic Online Diagnostics (GOLD) report is displayed in the Device Troubleshooting workflow for the devices managed by RME. The details for this report are fetched from the RME Application Programming Interface (API).

RME Call Home in Troubleshooting Workflow

The Call Home report is displayed in the Device Troubleshooting workflow for the devices managed by RME. The details for this report are fetched from the RME Application Programming Interface (API).

RME Embedded Event Manager in Troubleshooting Workflow

The Embedded Event Manager (EEM) report is displayed in the Device Troubleshooting workflow for the devices managed by RME. The details for this report are fetched from the RME Application Programming Interface (API).

CiscoWorks Assistant Publisher Process in Daemon Manager

In this release, CiscoWorks Assistant Publisher is a new process added to Daemon Manager. The Daemon Manager is enhanced with this process for the following reasons:

To minimize the install time. This will prevent ProcSysBus and OpsXMLRuntime processes from restarting unnecessarily during installation.

To avoid Start Service errors while you are installing CiscoWorks Assistant

To allow the publisher to run while you are installing CiscoWorks Assistant

To simplify the Install, Upgrade and Restore processes

This process will run for a maximum of five minutes after starting Daemon Manager. After the process has completed running, a message appears, Administrator has Shutdown the Server.

Enhancing IP Address to IPv6

In this release, CiscoWorks Assistant supports the IPv6 Addressing scheme in the following Device Discovery pages:

Ping Sweep

CDP

SNMP Settings

Filter Settings

Global Seed Device

In the Device Troubleshooting home page, the existing IP Address field is enhanced to include the IPv6 devices.

Configuring SNMP Fallback Settings

The SNMP Fallback checkbox in the Discovery window, allows the SNMP details to be reverted to the earlier version.

System Requirements

CiscoWorks Assistant is available as part of the LMS 3.2 image.

See the Prerequisites chapter of Installing and Getting Started with CiscoWorks LAN Management Solution 3.2 for information on Operating System, Server and Client requirements.

Installation Notes

See Installing and Getting Started with CiscoWorks LAN Management Solution 3.2 for information on installing LMS 3.2 which includes CiscoWorks Assistant 1.2.

Known Problems in CiscoWorks Assistant 1.2

Table 1 contains the known problems in CiscoWorks Assistant 1.2.

Table 1 Known Problems in CiscoWorks Assistant 1.2

Bug ID
Summary
Explanation

CSCsz74886

The ACS updation process may not be successful always for all the servers, when two or more servers try to register the application simultaneously.

In a multi-server setup, if you modify certain inputs in Change ACS Setup step and choose to register all installed applications, the updation process may fail. This failure occurs due to more than one server trying to register their applications at the same time.

Workaround:

The ACS updation process can be initiated at the failure state, by repeating the updation process.


Resolved Problems in CiscoWorks Assistant 1.2

Table 2 describes the resolved problems in CiscoWorks Assistant 1.2

Table 2 Resolved Problems in CiscoWorks Assistant 1.2

Bug ID
Description
Additional Information

CSCsj05479

CiscoWorks Assistant does not work after the port change in the Slave server.

This problem has been resolved.

CiscoWorks Assistant workflows can be launched from the Master server, when there is a port change in the Slave server.


Product Documentation

Table 3 describes the product documentation that is available.

Table 3 Product Documentation

Document Title
Available Format

User Guide for CiscoWorks Assistant 1.2

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_assistant/1.2/user/guide/cwa12.html

Release Notes for CiscoWorks Assistant 1.2(this document)

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_assistant/1.2/release/notes/cst_rel.html

Context-Sensitive Online Help

Select an option from the navigation tree, then click Help.

Click the Help button in the dialog box.



Note We sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.

Related Documentation

Table 4 describes additional documentation available.

Table 4 Related Documentation

Document Title
Available Format

Installing and Getting Started with CiscoWorks LAN Management Solution 3.2

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_installation_guides_list.html

User Guide for CiscoWorks
Common Services 3.3

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/products/sw/cscowork/ps3996/products_user_guide_list.html

User Guide for CiscoWorks Campus Manager 5.2

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/products/sw/cscowork/ps563/products_user_guide_list.html

User Guide for CiscoWorks Resource Manager Essentials 4.3

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_user_guide_list.html

User Guide for CiscoWorks Device Fault Manager 3.2

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/products/sw/cscowork/ps2421/products_user_guide_list.html

User Guide for CiscoWorks Internetwork Performance Monitor 4.2

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/products/sw/cscowork/ps1008/products_user_guide_list.html

User Guide for CiscoWorks LMS Portal 1.2

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lms_portal/1.2/user/guide/LMSPortal_1.2.html

User Guide for CiscoWorks Health and Utilization Monitor 1.2

PDF on the LMS 3.2 Product DVD and Documentation DVD.

On Cisco.com at:

http://www.cisco.com/en/US/products/ps9303/tsd_products_support_series_home.html



Note We sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.