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Release Notes for the CWM Automated Bulk Provisioning Tool, 15.3.00

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Release Notes for CWM Automated Bulk Provisioning, Release 15.3.00

Table Of Contents

Release Notes for CWM Automated Bulk Provisioning, Release 15.3.00

Contents

Features

System Requirements

Supported Hardware

Installation Instructions

Caveats

Related Documentation

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


Release Notes for CWM Automated Bulk Provisioning, Release 15.3.00


May 2006

Rev. A0

The CWM Automated Bulk Provisioning (ABP) is an optional module to the Cisco WAN Manager (CW1M) system. ABP provides provisioning based on time-of-day and frequency for ATM and frame relay networks. Permanent virtual connection (PVC) provisioning can be managed as tasks to be completed at a specified time and repeated once (optional), daily, or weekly. You can manage this system through a job management server and client interface.

Only ATM and frame relay are supported PVC types.

Contents

Features

System Requirements

Supported Hardware

Installation Instructions

Caveats

Related Documentation

Obtaining Documentation

Documentation Feedback

Cisco Product Security Overview

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Features

ABP provides these features and capabilities:

Schedule Provisioning—Enables you to set up jobs for adding, deleting, and modifying connections. You can specify the date and time of when the job is to be started.

Bulk Provisioning—Supports scheduling a large number of connections by submitting a single bulk file which contains the details of all the connections, and their local and remote end parameters.

Schedule Bandwidth—Enables you to set up bandwidth modification jobs.

Administration—Enables you to manage jobs and obtain information on jobs that are submitted into the ABP system. Old jobs can also be cancelled.

For more information on ABP features, see the Cisco Automated Bulk Provisioning Guide, Release 15.3.00. You can access the CWM documentation at this website:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps2340/tsd_products_support_series_home.html

System Requirements

Automated bulk provisioning requires the same system requirements as the CWM does. See the Cisco Automated Bulk Provisioning Guide, Release 15.3.00. You can access the CWM documentation at this website:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps2340/tsd_products_support_series_home.html

Supported Hardware

For information about the hardware that ABP supports, see the CWM 15.3.00 release notes. You can access the CWM documentation at the above URL.

Installation Instructions

This section describes how to install ABP. Before you begin the installation, you should have the following information available:

The directory where ABP is going to be installed (default /opt).

The directory where Perl is installed. At the command prompt, you can issue a "which perl" command to find where it is installed:

It must be installed on the server before you can install ABP.

It is installed by default on Solaris 9.

The IP address of the machine where ABP will be installed.

Use this procedure to install ABP.


Step 1 Log in as root.

Step 2 Insert the Automated Bulk Provisioning software CD-ROM into the CD-ROM drive.

Step 3 Enter the following commands:

# cd /cdrom/cdrom0
# ls

Step 4 Check for the InstallABP.sh file. Begin the install process by entering the following command:

#./ InstallABP.sh

Step 5 The Welcome window appears. Click Next.

Step 6 Specify the directory where you want to install ABP (default is /opt). Click Next.

Step 7 Enter the IP address of the machine where you are installing ABP. Click Next.

Step 8 Enter the directory where Perl is installed, such as /usr/bin/perl. Click Next.

Step 9 The Summary window appears. Click Next. The installation begins.

Step 10 When the installation is complete, click Finish.


Caveats

Table 1 lists the known issues in the CWM ABP 15.3.00 software.

Table 1 Known Issues in ABP 15.3.00 

Bug ID
Description
Details and Workaround

CSCeh00253

The ++ button is not working properly.

The ++ button above the tree view panel is not working because there is a large performance hit when clicking on the ++ button.

The workaround is to navigate through the tree.

CSCin89421

The port number is inconsistent between ABP and the CC GUI.

The port numbers of service modules MPSM-8T1-FRM and FRSM-8E1 are not the same between ABP and the CC GUIs.

ABP is designed to support and show only the l_port and the provision connections on the l_port. The CC GUI also displays the logical_port.

The workaround is to use the l_port for connection provisioning.


Related Documentation

These documents are related to the CWM and ABP products and are available on Cisco.com. All Rel. 15.1 or Rel. 15.1.50 documents also apply to Rel. 15.3.00 unless otherwise specified in this document.

Online documentation is sometimes updated after the original publication. To ensure that you are viewing the latest information, you can find all of the CWM documents for this release at this URL:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps2340/tsd_products_support_series_home.html

These documents comprise the CWM documentation set. The first five documents are on the CWM Documentation CD and on Cisco.com.

Cisco WAN Manager Installation Guide, Release 15.3.00

Cisco WAN Manager User's Guide, Release 15.3.00

Cisco WAN Manager SNMP Service Agent Guide, 15.3.00

Cisco WAN Manager Database Interface Guide, Release 15.3.00

Cisco WANDEST Installation and Reference, Release 2.7

These documents are available on Cisco.com:

Release Notes for Cisco WAN Manager, Release 15.3.00

Release Notes for the Cisco WAN Modeling Tools, Release 15.3.00

Cisco WAN Modeling Tools User Guide, 15.3.00

Release Notes for CWM Automated Bulk Provisioning, Release 15.3.00

Cisco WAN Manager Automated Bulk Provisioning Guide, Release 15.3.00

The CWM Modeling Tools and Automated Bulk Provisioning user guides are also available on their software CDs and ordered separately.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium. The DVD enables you to access multiple versions of installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the same HTML documentation that is found on the Cisco website without being connected to the Internet. Certain products also have PDF versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can submit comments about Cisco documentation by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you will find information about how to:

Report security vulnerabilities in Cisco products.

Obtain assistance with security incidents that involve Cisco products.

Register to receive security information from Cisco.

A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

For Emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

For Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532


Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.


Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do


Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.


Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established these severity definitions:

Severity 1 (S1)—An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

or view the digital edition at this URL:

http://ciscoiq.texterity.com/ciscoiq/sample/

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

Networking Professionals Connection is an interactive website for networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html