Installation Guide for Cisco Unified Operations Manager 2.3
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Index

Table Of Contents

Numerics - A - B - C - D - E - F - H - I - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

Numerics

2.0 licenses

support for Operations Manager 2.3 B-2

support for Service Monitor 2.2 B-2

A

AAA client, configuring Operations Manager as C-3

ACS administrator, configuring in Cisco Secure ACS C-3

adding

devices

manually to Operations Manager 3-10

to the DCR from Operations Manager 3-5

phone discovery schedule 3-13

admin account, purpose of A-8

Adobe Flash Player 1-9

B

backing up

Detailed Device View 2-16

restoring files 2-22

Service Monitor database 2-18

C

capacity, system 1-11

Cisco Security Agent (CSA), disabling prior to install or upgrade 2-3

Cisco Unified Communications Manager, preparation 2-6

Cisco Unity, preparation 2-6

client requirements 1-9

Adobe Flash Player 1-9

environment 1-9

configuring

security 3-20

SNMP trap receiving and forwarding, configuring

trap forwarding, configuring 3-23

trap receiving port, updating 3-21

Unified CM syslog receiver for Operations Manager 3-25

configuring Operations Manager

SNMP trap receiving and forwarding 3-21

to monitor devices 3-1

adding a phone discovery schedule 3-13

adding devices manually to Operations Manager 3-10

adding devices to the DCR from Operations Manager 3-5

configuring automatic device selection in Operations Manager 3-10

configuring manual device selection in Operations Manager 3-10

configuring the DCR in master and slave mode 3-4

device states 3-11

editing the device inventory collection schedule 3-13

scheduling inventory collection 3-12

verifying device import 3-12

D

DDV. See Detailed Device View 2-16

Detailed Device View

backing up 2-16

restoring 2-16

device import

error messages 3-14

supported NMS environments 3-3

troubleshooting 3-13

verifying 3-12

devices

inventory collection 3-18

physical discovery, filtering 3-7

physical discovery, running 3-5

selecting in Operations Manager 3-10

supported 1-12

support limits 1-11

discovery, physical 3-5, 3-7

disk

defragmentation, when to run 2-19

space requirements

client 1-9

server 1-3, 1-4

DNS resolution 3-14

E

editing the device inventory collection schedule 3-13

error messages, inventory collection 3-14

evalution license, limits B-3

events, activating 3-27

F

FIPS, enabling and disabling 1-8

H

hardware requirements 1-9

I

importing devices. See device import

installing Operations Manager2-9to 2-13

preparation for 2-1, 2-7, 2-8

TCP and UDP ports used 2-7

preparing devices 2-6

Cisco Unified Communications Manager 2-6

Cisco Unified Contact Center 2-6

Cisco Unity 2-6

IPSLA devices 2-6

preparing the server for installation 2-2

inventory

collection, scheduling 3-12

inventoryrestore command 2-22

IP SLA devices, preparing to add to Operations Manager 2-6

itemEPM database 2-17

itemFh database 2-17

itemInv database 2-17

L

license

2.0 supports 2.3 version 2-9

evaluation, limits of B-3

file, obtaining and registering B-4

incremental B-3

levels that can be purchased B-2

PAK, obtaining B-4

process B-3

reminders B-5

scenarios B-3

status, verifying B-1

local login module C-2

log files

installation 2-13

reinstallation 2-13, 2-22, 2-25

upgrade installation 2-22

login module

ACS C-4

CiscoWorks local C-2

M

MAC address

and licensing B-1

static, VMware 1-6

master server, upgrading 2-18

memory (RAM) requirements

client 1-9

server 1-3, 1-4

monitoring devices

configuring Operations Manager for 3-1

configuring supported NMS environments for device import 3-2

monitoring devices, getting started 3-2

N

NMS integration 3-21

NTP configuration 2-27

O

Operations Manager

installing2-9to 2-13

reinstalling2-24to 2-25

uninstalling2-25to 2-26

upgrading to 2.32-13to 2-22

overview, Operations Manager 1-1

P

page file

space requirements

client 1-9

server 1-3, 1-4

PAK, obtaining B-4

Partially Monitored device state, cause 3-15

password

descriptions A-8

resetting, problem caused by A-7

rules for reinstallation A-8

rules for upgrade A-8

phone support limit 1-11

physical discovery

and ping sweep 3-5, 3-7

and seed devices 3-5, 3-7

polling rates, changing RTMT 3-27

ports

occupied 2-7

viewing command for inventory 1-12

preparing to install Operations Manager

client requirements 1-9

server requirements and recommendations 1-2

supported devices 1-12

processor requirements 1-3, 1-4

Q

qovr database 2-17

R

recommendations

client 1-9

disabling CSA 2-3

server 1-2

registering license, Operations Manager B-4

reinstalling Operations Manager2-24to 2-25

restoring

backup files 2-22

Detailed Device View 2-16

Service Monitor database 2-18

S

security, configuring 3-20

server capacity 1-11

Service Monitor

adding to Operations Manager 3-20

ports used by 2-8

post-upgrade configuration 2-23

service packs, Windows 1-3

slave server, upgrading 2-18

sm_tpmgr command 1-12

SNMP

configuring

retries 3-17

timeout 3-17

queries, configuring 2-26

timeout 3-14

timeout and retries, configuring 3-17

trap receiving and forwarding, configuring 3-21

trap forwarding, configuring 3-23

trap receiving port, updating 3-21

traps, enabling devices to send 3-22

starting Operations Manager

adding home page to Internet Explorer trusted site zone 3-19

URL 3-19

swap file. See page file 1-3, 1-4

syslog receiver, configuring Unified Communications Manager 3-25

system capacity 1-11

system identity user

and Cisco Secure ACS C-3

purpose A-8

T

terminal services

application mode 1-8

disabling, enabling 1-8

remote desktop administration 1-8

threshold parameters, changing RTMT 3-27

timeout

Data Collector 3-14

SNMP, configuring 3-17

SNMP, error 3-14

troubleshooting

device credentials, updating 3-17

device import 3-13

device credentials, changing 3-17

SNMP timeout and retries, modifying 3-17

inventory collection 3-13

SNMP timeout and retries, updating 3-17

U

UDP and TCP ports used by

Operations Manager 2-7

Service Monitor 2-8

uninstalling Operations Manager2-25to 2-26

Unreachable device state, cause 3-16

upgrading

to 2.32-20to 2-22

V

verifying license status B-1

vhm database 2-17

virus scan software 1-10

VMware

static MAC, configuring 1-6

support 1-6

W

Windows security, FIPS 1-8

Windows Terminal Server 1-7

wpu database 2-17