Installation Guide for Cisco Unified Operations Manager 2.1
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Index

Table Of Contents

Numerics - A - B - C - D - E - H - I - L - M - N - O - P - R - S - T - U - V - W -

Index

Numerics

2.0 licenses

support for Operations Manager 2.1 A-2

support for Service Monitor 2.1 A-2

A

adding

devices

manually to Operations Manager 3-10

to the DCR from Operations Manager 3-5

phone discovery schedule 3-13

Adobe flash 1-4

authentication

ACS mode B-1

non-ACS mode B-1

B

backing up

restoring files 2-18

C

capacity, system 1-5

Cisco IP Contact Center

preparing to add to Operations Manager 2-4

Cisco Secure ACS B-1

Operations Manager, integration with B-1, B-4

Operations Manager, verifying integration B-4

supported versions B-1

Cisco Security Agent (CSA) disabling service prior to install or upgrade 2-2

Cisco Unified Communications Manager

preparing to add to Operations Manager 2-4

Cisco Unity

preparing to add to Operations Manager 2-4

client requirements 1-4

environment 1-4

configuring

RTMT on CCM 3-26

Unified CM syslog receiver for Operation Manager 3-24

configuring Operations Manager

further configuration tasks 3-27

NMS integration 3-21

security 3-20

SNMP trap receiving and forwarding, configuring

trap forwarding, configuring 3-23

trap receiving port, updating 3-21

traps, enabling devices to send 3-22

to monitor devices 3-1

adding a phone discovery schedule 3-13

adding devices manually to Operations Manager 3-10

adding devices to the DCR from Operations Manager 3-5

configuring automatic device selection in Operations Manager 3-10

configuring manual device selection in Operations Manager 3-10

configuring the DCR in master and slave mode 3-4

device states 3-11

editing the device inventory collection schedule 3-13

scheduling inventory collection 3-12

verifying device import 3-12

with Cisco Secure ACS B-4

with Cisco Secure ACS, verifying B-4

D

DBReplicationFailure event, description and trigger 2-19

device import

error messages 3-14

supported NMS environments 3-3

troubleshooting 3-13

verifying 3-12

device inventory collection schedule, editing 3-13

devices

inventory collection 3-18

supported 1-6

device selection in Operations Manager 3-10

discovery

physical, running 3-5, 3-7

disk defragmentation on Operations Manager 2-16

DNS resolution 3-14

drive space requirements on the server

Operations Manager with Service Monitor 1-3

E

editing the device inventory collection schedule 3-13

error messages, inventory collection 3-14

events

processed by Operations Manager, descriptions and triggers

DBReplicationFailure 2-19

H

hardware requirements

client 1-4

Operations Manager with Server Monitor 1-3

server with Operations Manager and Service Monitor 1-3

I

importing devices (see device import)

installing Operations Manager2-7to 2-10

preparation for 2-1, 2-5, 2-6

TCP and UDP ports used 2-5

preparing devices 2-4

Cisco IP Contact Center 2-4

Cisco Unified Communications Manager 2-4

Cisco Unity 2-4

IPSLA devices 2-5

preparing the server 2-2

inventory collection, scheduling 3-12

inventoryrestore command 2-18

IP SLA devices

preparing to add to Operations Manager 2-5

IP Telephony Monitor

moving from 2-16

itemEPM database 2-14

itemFh database 2-14

itemInv database 2-14

L

license

2.0 supports 2.1 version 2-7

how to obtain and register A-3

levels that can be purchased A-2

obtaining a license file A-4

obtaining a PAK A-4

overview A-1

process A-3

registering A-4

registering a license file with Operations Manager A-4

reminders A-5

scenarios A-3

verifying license status A-1

license file

obtaining A-4

registering A-4

logs

Operations Manager installation 2-10

Operations Manager reinstallation 2-10, 2-18, 2-21

Operations Manager upgrade installation 2-18

M

memory (RAM) requirements

client 1-4

Operations Manager standalone 1-3

monitoring devices

configuring Operations Manager for 3-1

configuring supported NMS environments for device import 3-2

getting started 3-2

N

NMS integration 3-21

NTP

configuration 2-22

O

Operations Manager

installing2-7to 2-10

overview 1-1

preparing the server for installation 2-2

reinstalling2-20to 2-21

uninstalling2-21to 2-22

upgrading from releases prior to 2.0.x 2-16

upgrading to 2.12-10to 2-18

P

page file

Operations Manager requirements 1-3

space requirements

client 1-4

PAK, obtaining A-4

Partially Monitored device state

caused by 3-15

physical discovery

and ping sweep 3-5, 3-7

and seed devices 3-5, 3-7

polling rates

changing RTMT 3-26

port 1099 and 1100 2-3

ports

occupied 2-5

viewing command for inventory 1-6

preparing to install Operations Manager

client requirements 1-4

server requirements and recommendations 1-2

supported devices 1-6

processor requirements

Operations Manager with Service Monitor 1-3

R

RAM requirements

Operations Manager standalone 1-3

recommendations

client 1-4

disabling CSA 2-2

server 1-2

registering

license, Operations Manager A-4

reinstalling Operations Manager2-20to 2-21

restoring backup files 2-18

RTMT

configuring on CCM 3-26

S

security

configuring 3-20

login module B-1

server capacity 1-5

server requirements 1-2

drive space 1-3

hardware 1-3, 1-4

software 1-3

service level view, starting 3-12

Service Monitor

adding to Operations Manager 3-20

post-upgrade configuration 2-18

service packs, Windows 1-3

client 1-4

Service Statistics Manager

reserving ports for 2-3

sm_tpmgr command 1-6

SNMP

configuring

retries 3-17

timeout 3-17

timeout 3-14

SNMP queries

configuring 2-22

SNMP trap receiving and forwarding, configuring 3-21

trap receiving port, updating 3-21

traps, enabling devices to send 3-22

traps forwarding, configuring 3-23

software

tested with 1-5

software requirements

Operations Manager client 1-4

software server requirements

Operations Manager with Service Monitor 1-3

starting Operations Manager 3-19

adding home page to internet explorer's trusted site zone 3-19

supported

Cisco Secure ACS versions B-1

client environments 1-4

server environments 1-2

swap file

Operations Manager with Service Monitor 1-3

see also page file 1-3

space requirements

client 1-4

syslog receiver, configuring Unified CM 3-24

system capacity 1-5

T

threshold parameters

changing RTMT 3-26

timeout

Data Collector 3-14

SNMP 3-14

configuring 3-17

traps, changing port 3-21

troubleshooting

device import 3-13

device credentials, changing 3-17

SNMP timeout and retries, modifying 3-17

U

UDP and TCP ports used by Operations Manager 2-5

uninstalling Operations Manager2-21to 2-22

Unreachable device state

caused by 3-16

upgrading

from 2.0.x2-16to 2-18

from releases prior to 2.0.x 2-16

Operations Manager2-10to 2-18

Operations Manager 1.1 2-11

users

authentication of B-2

roles B-3

System Identity Setup User B-3

V

verifying license status A-1

vhm database 2-14

W

Windows Terminal Services 1-3